Trusted Agent profile

Truepenny's Property Consultants estate agents in Greenwich

4.2

★★★★★ Great

374 reviews across 2 offices and 2 platforms

Truepenny's Property Consultants has two offices, all in Greenwich. Together they have 374 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.3 / 5

317

Reviews on Google

All 2 offices

Trustpilot logo

57

Reviews on Trustpilot

Business-wide

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Our offices

Truepenny's Property Consultants's two offices, most reviewed first. Each has its own page.

Latest reviews from every Truepenny's Property Consultants office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Truepennys provided exceptional support…

Truepennys provided exceptional support in my journey to purchase my first home. While I interacted with several estate agents, they stood out as the only one who truly understood my needs and consistently followed up whenever a suitable property became available. Their honesty during challenging moments and excellent communication made the entire process much smoother. I wholeheartedly recommend them for anyone looking to buy or sell a property.

Lamour · 4 February 2025 · Truepenny's Property Consultants Greenwich (1A The Village)

5/5

Trustpilot

A Seamless and Stress-Free Experience with Truepenny’s - Exceptional Service from Start to Finish!

I cannot recommend Truepenny's Estate Agents highly enough! From start to finish, my experience with them was nothing short of exceptional. Their customer service is second to none, and their professionalism truly sets them apart in the industry. From the very first interaction, the team at Truepenny's made me feel valued and supported. They were incredibly easy to approach, always taking the time to listen to my needs and answer any questions I had. Whether I was speaking with them over the phone, via email, or in person, they were consistently friendly, patient, and attentive. What impressed me most was their dedication to making the entire process as smooth and stress-free as possible. Selling a property can be overwhelming, but Truepenny's handled everything with such care and efficiency that I felt completely at ease. They kept me informed every step of the way, ensuring I was never left in the dark. Their professionalism was evident in every detail. From the initial property valuation to the marketing and viewings, everything was executed flawlessly. The photography and property descriptions were top-notch, showcasing my home in the best possible light. They even went the extra mile to accommodate my schedule, which I truly appreciated. The team’s communication was outstanding. They were always prompt in responding to my queries and proactive in providing updates. It’s clear that they genuinely care about their clients and strive to deliver the best possible experience. Thanks to Truepenny's, my property sold quickly and for a great price. I couldn’t be happier with the outcome and the level of service I received throughout the process. If you’re looking for an estate agent who combines expertise with a personal touch, look no further than Truepenny's. They truly deserve every one of these 5 stars!

Linda · 3 February 2025 · Truepenny's Property Consultants Greenwich (1A The Village)

5/5

Trustpilot

For someone who had no prior experience…

For someone who had no prior experience of being an home owner, thus experience has really help me become more equipped in terms of thee entire process. Their assistance and transparency has been super and I would definitely recommend anyone, especially first time buyers into using their services..

Rusche · 3 February 2025 · Truepenny's Property Consultants Greenwich (1A The Village)

5/5

Trustpilot

I had an absolutely amazing experience…

I had an absolutely amazing experience with Truepennys. The communication between myself and the team was seamless, making the entire process smooth and stress-free. They consistently followed up and kept me updated at every stage. I would definitely recommend Truepennys to anyone looking to buy a home. Thank you, Truepennys, for your outstanding customer service!

Gabi · 3 February 2025 · Truepenny's Property Consultants Greenwich (1A The Village)

5/5

Trustpilot

As a buyer and my first experience…

As a buyer and my first experience doing business with Truepenny, I was extremely satisfied with the level of service and professionalism. I will definitely recommend their service to anyone wanted to buy a property.

Porsher · 3 February 2025 · Truepenny's Property Consultants Greenwich (1A The Village)

1/5

Google

Flat 15 Vertex tower They will get 1000 reason for take money in deposit- i still trase with DPS for take my money back, lucky i have all clip and pics in and out- inventory.... Wish can do -star for them!

Vincent · 19 December 2024 · Truepenny's Property Consultants Greenwich (38 King)

5/5

Google

We highly recommend Truepenny's agency in Greenwich. John Morritt and Wallace Jaffray were extremely helpful, efficient, friendly, and professional throughout. Buying a property is very stressful, and I had many questions, but John and Wallace made the entire process much easier and stress-free. An outstanding service from beginning to end.

Monika · 27 October 2024 · Truepenny's Property Consultants Greenwich (38 King)

5/5

Google

I recently rented through Trupenny’s Letting Agency, and my experience was outstanding. Mariem, the Property Manager, and Valencia, the Assistant Property Manager, were exceptionally professional at every stage of the tenancy. They addressed all my concerns with great care and were incredibly supportive throughout the process. They handled my enquiries promptly and effectively, liaising seamlessly with the landlord and keeping me well-informed every step of the way. I truly appreciated their attentive service and would highly recommend Trupenny’s for anyone looking for a reliable letting agency.

K · 20 October 2024 · Truepenny's Property Consultants Greenwich (38 King)

5/5

Google

Amazing experience with Truepenny's. Hannah was so professional and kind and made the whole process so simple, which was especially great for me as I went into the viewing and renting process very nervous. Highly recommend to anyone. Thank you Hannah!

Maia · 11 October 2024 · Truepenny's Property Consultants Greenwich (1A The Village)

5/5

Google

The service offered is of the highest quality standards. Quick reverts and prompt solutions, is their forte. Laura, Hayden and Sarah from Truepenny’s team are extremely helpful and happy to accommodate requests. Thankyou Truepenny’s for helping us in searching a home :)

Garima · 11 October 2024 · Truepenny's Property Consultants Greenwich (1A The Village)

2/5

Google

I was a tenant for a year and a bit, definitely was the worst experience for me. They did not take my complaint seriously regarding another tenant in the house, it took an individual with connections to the council for them to take it seriously. Furthermore, they also tried to increase my rent - after I’ve paid. They asked me to send additional £50 for the rent increase. Even though they did not informed me previously about the rent increase, obviously need to learn about contract law and read their own contract to know that it wasn’t legal to do that. When I moved in, the room was dirty - it has not been cleaned by the previous tenant nor cleaned by them. I found the tenant’s underwear underneath the bed when I was cleaning up. The fault lies with me for failing to mention this to the agency. I normally don’t leave reviews, however I do recommend people to think twice it when renting a house/room with Truepenny Charlton office. Especially as a black/person of colour.

Mitchi · 11 October 2024 · Truepenny's Property Consultants Greenwich (1A The Village)

Agent replied · 23 October 2024

Dear Mitchi Nutella, I have checked with the team and all of our offices and can see that we do not have a record of a tenant with your name. We deal with a very small number of room rentals and have not had any tenants move out of these rooms since November. We have not been made aware of any complaints from these tenants nor have we received any communication from any council regarding a complaint. Although we believe this review to be fake, if this is a legitimate complaint, please contact me directly via HEllis@truepennys.com with full details so that I can investigate your dissatisfaction with Truepenny’s, instead of leaving an anonymous and defamatory review. I would also like to make it very clear that any accusations of discrimination are categorically unfounded and untrue. We have never been accused of discrimination or racism and pride ourselves on providing the highest levels of customer service. Yours sincerely, Hayden Ellis Branch Manager

5/5

Google

I recently sold my house in London with the exceptional assistance of Hayden Ellis. Hayden assured us of a quick sale, and he delivered on his promise. Despite residing outside the country, Hayden provided unwavering support throughout the entire process, taking charge and handling all necessary tasks to ensure a successful sale. His professionalism, dedication, and clear communication made the selling experience seamless and stress-free. I highly recommend Hayden to anyone seeking a dependable and proactive real estate agent.

Sonia · 11 October 2024 · Truepenny's Property Consultants Greenwich (1A The Village)

5/5

Google

Truepenny's have really been awesome in dealing with the sale of my property. Hayden and Hannah have been great in terms of viewings and communications. In just 3 weeks I received two offers and another great one just one week into the new year. I could tell they work hard to help me achieve the best offer. Hayden has been straight forward and understanding even as circumstances change. I wouldn't hesitate recommending them. And I would use them again if I had to.

Yve · 11 October 2024 · Truepenny's Property Consultants Greenwich (1A The Village)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Truepenny's Property Consultants

Which Truepenny's Property Consultants office has the most reviews?

Greenwich (38 King) has the most, with 239 reviews rated 3.9 out of 5, followed by Greenwich (1A The Village) with 192.

Where are the Truepenny's Property Consultants offices?

The two Truepenny's Property Consultants offices, by town:

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