Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAstha in Property Management she is very professional and gets issues resolved in a timely manner and communication skills are very good. I would highly recommend True Penny for Property Management as they already manage two of my properties.
Ajay · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
Agent replied · 16 April 2026
Thank you for your fantastic feedback! We’re delighted to hear that Astha’s professionalism, efficiency, and communication skills have made a positive impact. It’s great to know that you trust TruePenny with your properties, and we truly appreciate your recommendation. We look forward to continuing to provide you with excellent service!
★★★★★ 5/5
GoogleAlex, Connor and Wallace the rest of the team were kind throughout and did all they could through a complicated sale process to get things over the line for us. A smaller estate agency with a local charm but just as capable of getting the job done as its many competitors in the area. Would 100% recommend and use them again
Joel · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We’re delighted to hear that Alex, Connor, Wallace, and the rest of the team provided you with the support and dedication needed to navigate a complicated sale. We take pride in offering a … More
★★★★★ 1/5
GoogleDo not use these guys to manage your property as you will end up doing it all yourself and pay them for the privilege. They have been looking after our property and tenants for six months now and every month I have to pester them to pester the tenant for the rent. Once the rent finally arrives I then have to pester them to get a monthly statement off them. The only way you will get anywhere with them is by posting a poor review and then you will get some service until you remove that review (for which I was offered a financial incentive - no wonder on the face of it their reviews look good) and then the service will return to the normal poor service
Nigel · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
Agent replied · 16 April 2026
Thank you for sharing your feedback. We’re genuinely sorry to hear that you’re dissatisfied with our service. We take all concerns seriously and would like to clarify a few details.
After reviewing the rent schedule, we can confirm that the rent payments were consistently received on or before the due date and promptly transferred to the landlord. The only exception was in October, which was the first month the tenants moved in. It’s not uncommon for initial payments to be delayed during the setup period, but we took swift action to follow up and ensure the rent was received and transferred on the same day.
We understand the importance of receiving regular statements and aim to provide them promptly. We’re sorry if there were any delays and are committed to improving communication moving forward.
As a gesture of goodwill, we also offered a one-month management fee credit, as we value your business and want to ensure your satisfaction.
We truly regret that your experience did not meet your expectations, but we stand by our commitment to providing transparent and reliable service. Please feel free to contact me directly if you’d like to discuss this further.
Thank you again for your feedback.
★★★★★ 5/5
GoogleI’m posting this review three months into renting through Truepenny’s because Michael from Truepenny’s was a great help to me and deserves a review. With the stress of finding a place to rent in London, he made it a lot easier for me. He …
Dalia · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
Agent replied · 16 April 2026
Thank you for sharing your experience! We’re so pleased to hear that Michael made your renting journey smoother and less stressful. Providing clear communication, updates, and continued support is something we strive for, and we’re … More
★★★★★ 5/5
GoogleGreat service and lovely team- so thankful to Michael who made the whole experience so easy!
Izabelle · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleKyley is wonderful. Honest, communicative, and friendly. Was a smooth process!
Isabella · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
Agent replied · 16 April 2026
Thank you for your lovely feedback! We’re so pleased to hear that Kyley made the process smooth with her honesty, communication, and friendly approach. We appreciate your kind words and hope to assist you again in the future!
★★★★★ 5/5
GoogleAlex and Wallace @ Truepennys were excellent in their handling of our purchase and communication throughout the process. I recommend using if you are a seller.
J · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleTruepennys were truly amazing when we sold our flat in Dulwich. From the start, with Connor valuing our flat, Alex and Kyle’s arranging viewings and securing us a very quick sale, to finish with Wallace keeping me sane with all the back and forth with solicitors. I would 100% use them again and recommend them to everyone!
Clare · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleKyley and Wallace were extremely helpful in guiding me through my first home purchase. Quick to respond with informative answers. Quick and flexible viewings enabled me to submit an offer very rapidly. Solicitor and surveyor recommendations were useful and they did a good job. Thanks!
Charles · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleGreat estate agents, had a really good experience. Kyley was fantastic, found several properties that matched my exact requirements and was really proactive in keeping in touch. The whole process of viewing, making an offer through to exchange was really smooth. Would recommend.
Ramya · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleThe best estate agent experience we’ve had in a decade of living in London. Chris was always polite, friendly and responsive, resolving issues and answering questions quickly. Unusual to say in London, but having Chris managing the property is one of the reasons we will miss living there.
Joe · 16 April 2025 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleRating only, no written review.
Zohra · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI would highly recommend Truepennys services in London. Their staff is very nice & helpful, and Mariem and Valencia have been friendly and nice throughout my tenancy, always helpful. 5 stars services!
Nunzia · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI highly recommend Truepenny's Estate Agent in Greenwich. My property managers Mariem & Valencia, has been absolutely fantastic! they are incredibly communicative, professional, and supportive. As a tenant, I feel fortunate to have them as my property managers. Thank you so much!
Habiba · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleIt's always a pleasure calling Truepennys in Greenwich. The property managers are always so professional and kind. they go above and beyond their call of duties to make sure all enquiries or issues are attended to. Thank you Valencia & Mariem. Keep up the good work.
Sebastien · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 1/5
GoogleThe way they responded to negative comments which are valid and legitimate are unprofessional. …
Pearl · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleMy first interaction with Truepenny's began four months ago when I moved to London. The entire process was seamless, and the property was in excellent, clean condition when I moved in. Since then, I haven’t encountered any problems. All …
Antonio · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI have been thoroughly impressed by the team at Truepennys in Greenwich. They are a highly professional group, consistently prompt, punctual, and efficient in everything they do. Working with them has been an absolute pleasure. My flat was …
Giuseppe · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleTruepennys in Greenwich are always a pleasure. Valencia & Mariem are consistently professional and kind. They go the extra mile to ensure that all inquiries or issues are promptly addressed. Thank you so much, keep up the excellent work! 😊" …
James · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI have been renting with Truepennys Greenwich for over six months now, and my experience with them has been fantastic. The rental process was incredibly smooth and quick, and any maintenance issues have been addressed promptly. The tenancy …
Giuseppe · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleWe have rented with truepennys for three years, througout the three years we have recieved excelent service, they have always been helpful, we would like to say many thanks to the property managers, Mariem and Valencia.
Hayden · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleWhat an amazing experience with two beautiful women, Valencia and Mariam who helped me with my journey of obtaining a property. You ladies are absolutely legends keep up the good work and thank you. I highly recommend them.
Janine · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI had the pleasure of working with Truepennys to secure my first rental, and I’m incredibly grateful for their support. As a first-time renter, I had many questions and uncertainties, but they were kind, and thorough in walking me through every step. The entire process effortless and stress-free. I also want to thank Valencia for her assistance with document checks and contract signing, exceptional. Throughout the entire process, I felt supported and well looked after. I highly recommend Truepennys to anyone seeking a smooth and hassle-free renting experience!
Giovanni · 16 April 2025 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleMy experience with Trustpennys Greenwich was positive, and I appreciate Anastasiia’s help throughout the process. She was responsive and professional, making communication straightforward. Overall, everything went smoothly.
Sofiia · 16 April 2025 · Truepennys Property Consultants Greenwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
