Trusted Agent profile

Town and City Homes estate agents in Dartford and Hove

4.5

★★★★★ Excellent

138 reviews across 2 offices and 3 platforms

Town and City Homes has two offices, in Dartford and Hove. Together they have 138 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

129

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 2 offices

Trustpilot logo

8

Reviews on Trustpilot

All 2 offices

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Our offices

Town and City Homes's two offices, most reviewed first. Each has its own page.

Latest reviews from every Town and City Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I’ve recently used Town & City for the second time and was just as pleased as the first time. I only dealt with Nigel this time but can’t recommend him enough - if he says he’s going to do something, he does it, always gets back to you and keeps you updated with progress. I thought all estate agents were the same but Town & City are definitely different . . . They’re upfront and honest!! I wouldn’t use anyone else now. Thanks guys 👍

Heidi · 11 October 2023 · Town and City Homes Dartford

Agent replied · 11 June 2024

Thank you so much for your kind words and we are so pleased to have helped. Good luck and hopefully we can help you again in the future.

5/5

Google

Would definitely recommend - there's a fantastic team waiting to help you at Town & City Homes. Big shout out to Deep who never lost faith, he was more attentive than any other estate agent we've engaged in the past and gave us regular updates without our having to ask which made a pleasant change

E · 11 October 2023 · Town and City Homes Dartford

Agent replied · 11 June 2024

Thank you very much for your kind words. We work hard to deliver our service and its great to hear its appreciated.

5/5

Google

Town and city homes helped me find my dream home and I love it! Each and every single member were caring and professional. Checking in with me on the process of my house and all. Deep and Luke were amazing and honestly couldn’t fault them. Thank you for all you did and truly working on my behalf.

Iroro · 11 October 2023 · Town and City Homes Dartford

Agent replied · 11 June 2024

Thank you for your kind words and we wish you all the best in your new home.

5/5

Google

Absolutely 1st class. Nigel and the whole team couldn't of been better. Efficient, open and honest. They all bent over backwards for our sale. From day 1 we knew we had picked the right agent. So professional and down to earth at the same time. Would highly recommend their services. Thanks guys.

Martyn · 11 October 2023 · Town and City Homes Dartford

Agent replied · 11 June 2024

Very kind words Martyn, thank you. We have enjoyed helping you and your family move onto the next adventure. Good luck, and look forward to seeing your new home once you've finished.

5/5

Trustpilot

The team are really helpful and…

The team are really helpful and supportive. I would highly recommend them to anyone who wants to sell, buy or rent there property Lovely friendly people

Customer · 3 October 2023 · Town and City Homes Dartford

1/5

Trustpilot

Not professional, Rude behaviour

**Not professional, Rude behaviour ** As a buyer, I offered what I felt is right, I can't be forced to offer based on seller's expectations. Seller has an option to accept or reject the offer but nobody should behave rudely just because the offer is not as per their expectations. Please show mutual respect.

Ravikant · 11 July 2023 · Town and City Homes Dartford

Agent replied · 25 August 2025

I am sorry you feel this way. We are never intentionally rude but offering 33% less than the asking price tends to get a quick short response. We work for our sellers, but always try and treat everyone with the respect they deserve. Good luck with your property search.

1/5

Google

Rating only, no written review.

Fraiser · 12 June 2023 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Frazier We have never dealt with yourself… If doing things like this is what excites you then maybe you need a new hobby… All the best Town and city

5/5

Google

Town and city home are the best agents I’ve dealt with for years. The updates are constant to give you piece of mind that the transaction going in the right direction, especially what can be stressful time, which they do help reduce this greatly. The are the first to contact other parties (Solicitors, brokers, agents etc)if there are any answers to queries needed. They have provided a great service to me which is why I’ve passed them over to friends and family as they are to be trusted. Will be back!

Gurpreet · 12 June 2023 · Town and City Homes Dartford

Agent replied · 11 June 2024

Thank you very much. It's always nice to hear our service is appreciated and wish you all the best for the future. Thanks again.

1/5

Google

Rating only, no written review.

Chris · 16 April 2023 · Town and City Residential Lettings

Agent replied · 16 April 2026

Dear Frazier We have never dealt with yourself… … More

5/5

Google

Very professional and responsive agency. Sophie went above and beyond in finding me the most amazing apartment and dealt with everything so quickly and efficiently . I would recommend using this agency!

Maria · 16 April 2023 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Maria Thank you very much for taking time to write a review 😊 … More

5/5

Google

Estate agents that actually care for you. When a silent leak was discovered in my new girlfriend's new apartment and the whole place had to be renovated, but the work couldn't begin until she had moved out. Jorge saved us, and the landlady …

Rick · 16 April 2023 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Rick Thank you very much for taking your time to write a review 😊 … More

5/5

Google

Wonderful letting agancy! Very responsive and great communication. I am a tenant with them, and Sophie is an amazing agent, she helped me so much in securing my flat and answering all my questions. I haven’t worked directly with Jorge but …

Jordan · 16 April 2023 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Jordan Thank you for taking your time to write a review for us 😊 … More

5/5

Google

Town and city home are the best agents I’ve dealt with for years. The updates are constant to give you piece of mind that the transaction going in the right direction, especially what can be stressful time, which they do help reduce this greatly. The are the first to contact other parties (Solicitors, brokers, agents etc)if there are any answers to queries needed. They have provided a great service to me which is why I’ve passed them over to friends and family as they are to be trusted. Will be back!

G · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 October 2026

Thank you very much. It's always nice to hear our service is appreciated and wish you all the best for the future. Thanks again.

4/5

Google

Very good service overall. Worked hard with us to our push our transaction through in time so that we didn’t lose our mortgage offer.

Alice · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

So happy to have helped you get your new home and hope you're happy there. Thanks very much and we will be here to help again when you're ready.

5/5

Google

Love the family feel service. I got on great with all the staff I dealt with. So much so we are now all friends. Would recommend them if u want a more personal service who works hard for the client to achieve your end goal xx

Nicola · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

That's the service we strive for. I am so glad you enjoyed it and we are all glad we have new friends in you and your family. Best wishes from all at Town and City Homes

5/5

Google

Very good experience using Town & City to buy my first property. Contact was always reliable and quick and I was always kept informed of what was going on with solicitors. Would definitely recommend and use again

Jade · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

We are so pleased we could help. Thank you very much for your kind words and we wish you the all the best in your new home.

5/5

Google

10/10.. every minute of every day Town and City Homes were there with the sale of my flat. There was no issue or question that they couldn’t solve or help with.. even when I called and they couldn’t pick pick up, without hesitation in minutes they called back.. you can’t wish for better than that.. I wouldn’t go anywhere else to help sell my property. Despite the stressful situation that moving home is, they made me feel at ease every step of the way. I can’t thank you enough!

Alexander · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

Thank you so much for your kind words and we wish you all the best in your next journey.

1/5

Google

I recently made an offer for the property they have and they didn’t even get back to me about it, made them the only estate agency who doesn’t let me know about how the offer went. Also when I rang them to make an offer, the agent couldn’t have sounded more bored and indifferent. Maybe it’s not surprising he didn’t get back or maybe he didn’t even take note of my offer in the first place. * adding after their reply below: it was 2 weeks ago and of course it was sold. It’s not ‘yet’, it’s never.

Joohyun · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

Sorry you have not had feedback on your offer yet. Please contact our office on 01322 94633 and we will be more than happy to discuss any offer you have made.

5/5

Google

A fantastic estate agency! Luke was always at the end of the phone and no question ever felt like it was too much trouble to answer! We hadn’t moved house for over twenty years but Luke, Nigel and Deep made it a seamless experience from start to finish. Would highly recommend for their professionalism and friendliness. Many thanks for your help with our ‘moving’ journey!

Jill · 11 October 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

We were so happy to help. Thank you for your kind words and from all at Town and City Homes we wish you all the happiness.

5/5

Google

5* service from Town & City Homes. We honestly cannot fault them, from start to finish all the team were amazing. They arranged a videographer to come over and take pictures and a video of the house and our listing was posted on the major sites within a few days. The day it was posted Town & City were fully booked with viewings on our planned open day, and I must say I think it was largely due to the quality of the video and pictures and how they beautifully presented our home. On the day of our open day we received a lot of offers and our house sold on the first open day! So Thank you so much Town & City Homes you really made our first experience of selling our home so smooth and without any stress. We would definitely use Town & City Homes again and would recommend them to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Leanne · 26 August 2022 · Town and City Homes Dartford

Agent replied · 11 June 2024

Thank you so much for your review. We love hearing how our clients feel about our service and wish you all the happiness in your next chapter of life.

5/5

Google

I have had an excellent experience using Town and City Homes. Best agents out of 3 more well known that we had round. My point of contact has been Deep. He has been completely honest and upfront at all times. I have had no issues with dealing with him or the company. Any time I couldn't get hold of Deep I left a message and my call was returned immediately. Very response and pro-active agents. Gave the best valuation of my property and within 2 hours of the property going online I had 11 viewing booked. I sold the property and achieved the maximum price with a positive buyer on the 1st open day viewing. I also received 3 other offers. I would highly recommend using Town & City. Deep gave me his word and he delivered on it. Top quality agents.PositiveResponsiveness, Quality, Professionalism, Value

Kay · 26 August 2022 · Town and City Homes Dartford

5/5

Google

Fantastic agency. Very responsive, no wait when ringin up with a query. Extremely helpful. Very pleasant and friendly staff. Would absolutely recommend.

Piotr · 12 June 2022 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Piotr Thank you very much for your kind review. All the best Town and city

5/5

Google

10/10 great letting agency. Have been renting through Town & city for 4.5 years and they have been fantastic. Any issues sorted out very swiftly and always very responsive to any emails/calls

Lucy · 12 June 2022 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Lucy Thank you very much for your review and thank you for being a fantastic tenant over the years! All the best for the future. Town and city 😊

1/5

Google

Just went for a viewing today. To be courteous I waited until 5 past prearranged time to call and ask where the agent was. Took 2 attempts to get through and spoke to a very rude woman who informed me the property had been let last week and they had "literally" called me and if I didn't answer they've left me a voicemail. I have had no missed calls, voicemails or texts. They have the correct number as they text me my confirmation. The woman was not even remotely apologetic or sympathetic to the fact they had completely wasted my time. I am livid.

Billie · 12 June 2022 · Town and City Residential Lettings

Agent replied · 11 June 2024

Dear Billie Thank you for your review. We had 5 people booked in to see the property today between 12:30pm and 1:20pm. Unfortunately the property was let on Friday, we called everyone that we had booked in to view the property, the people that answered we advised that the property had been let, the ones that didn’t answer we left a voicemail for, this included yourself! I’ve had a look back through our call log and we called you on Friday at exactly 10:35am and left a voicemail to cancel the viewing. Out of the people that we left messages for, only yourself has called is saying that you didn’t hear from us…. I apologise for the inconvenience that this may have caused you but we did call you to cancel the viewing as we don’t like to mess people around, if you haven’t got a missed call from us or voicemail, this may be an error with your phone! Thank you again for your review and apologies once again! Regards Town and city

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Town and City Homes

Which Town and City Homes office has the most reviews?

Dartford has the most, with 101 reviews rated 4.5 out of 5, followed by Hove with 37.

Where are the Town and City Homes offices?

The two Town and City Homes offices, by town:

  • Dartford: Regus Victory Way, Crossways Business Park, Dartford, DA2 6QD
  • Hove: 1 English Business Park, English Close, Hove, BN3 7ET

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