Newest first, from every platform, with the office each review is about. First names only.
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1/5
GoogleIf I could give zero stars I would! Very poor customer service and communication from the start. Do not waste your time trying to purchase a property from their estate agent.
We made an offer few weeks back and made no progress at all. We had to contact the estate agent, I was told either to wait or piss off by the director. He was very rude and cocky from the start. Finally we decided to withdraw our offer and another unprofessional email again from the director.
AVOID!!!!!The worst agent for selling property
Prawesh Β· 12 June 2020 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
I'm very sorry to hear you are unhappy with your experience with us. I will arrange for Nigel Wharrad to call you to try and resolve the issue.
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5/5
GoogleTown & City Homes have supplied me with a great service. going above any beyond helpful in the sale of my proeprty & negotiating a completion terms that allowed me to remain in my current proeprty until completion of my new build property.
They often attended late evening around my availability and they truly are a company who will go to the next level for their customers to give a great service.
Craig Β· 12 June 2020 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
Thanks very much Craig I'm glad you have enjoyed selling through us. I hope you're happy in your new home.
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5/5
GoogleJust to say a very big thank you to Nigel and Deep for all the hardwork in ensuring the sale of my property. It was a difficult sale but I am very pleased we got there in the end.
Your words of encouragement and kindness kept me going . I would recommend your agency any day.
Stella Β· 12 June 2020 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
Thank you so much Stella for your kind words. You are right, it wasn't without a few bumps along the way but I'm glad you had a good experience as we work very hard to deliver a service that we believe to be better than most. Good luck.
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5/5
GoogleIβve just purchased a property through Town and City and canβt thank them enough for the service I received. It was a pleasure to meet Deep, Luke and Nigel, who were friendly and professional throughout. Deep knew the area really well and passed on his knowledge, which helped me make the decision to buy. Would recommend them to anyone looking to use an estate agent.
Donna Β· 12 June 2020 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
Thanks very much Donna for your kind words. We are pleased we could help and wish you all the best.
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5/5
GoogleRating only, no written review.
Patrick Β· 13 June 2019 Β· Town and City Residential Lettings
Agent replied Β· 11 June 2024
Dear Patrick
Thank you for your review.
Jorge
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1/5
GoogleRating only, no written review.
Aiden Β· 13 June 2019 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
Aiden, I'm sorry to see you have left a 1 star review. We dont have any record of you on our database in our Dartford office so we can't contact you. Please call our office and ask for Nigel Wharrad or email nigel@townandcityhomes.com. We value all feedback and hope to help.
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5/5
TrustpilotOne of the very few good Estate Agents
Before finding Joe Purton at Town and City Homes, I had tried and failed to sell my home with Evolution Estates and Ward and Partners. Unlike the big high street agents Joe worked hard to match the correct potential buyers to my property and it was sold within two weeks. Joe is personable...attentive and dedicated and I have no hesitation in recommending his services. Unfortunately I could not make my purchase work through Joe despite his tireless efforts and daily phone calls. Stay clear of Jacksons Estate Agents and Cook Taylor Woodhouse.. You are just a number to them, they are very good at putting notes on file but rubbish at progressing anything which unfortunately led to me having pull out of my purchase.
Charlotte Β· 3 October 2018 Β· Town and City Homes Dartford
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5/5
GoogleRating only, no written review.
Leigh Β· 13 June 2018 Β· Town and City Residential Lettings
Agent replied Β· 11 June 2024
Dear Leigh
Thank you for your review
Jorge
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5/5
GoogleRating only, no written review.
Sophie Β· 13 June 2018 Β· Town and City Residential Lettings
Agent replied Β· 11 June 2024
Dear Sophie
Thank you for your review.
Jorge
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5/5
GoogleRating only, no written review.
Sh Β· 13 June 2018 Β· Town and City Residential Lettings
Agent replied Β· 11 June 2024
Dear Sharon
Thank you for your review.
Jorge
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5/5
GoogleWe had really really difficult sale, but Mike was very hard working to keep it on track, was available at all times keeping us in the loop, we got there in the end π. Would definitely recommend. β¦
Sarah Β· 13 June 2018 Β· Town and City Homes Dartford
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1/5
GoogleI wanted to give no starts as I am angry and out of pocket, but the rating system would not let me do this.
We are on the receiving end of a chain that starts with this agent. It's unfortunate when a chain breaks down twice, but that's life.
What is totally unacceptable is to be lied to and have information held back by the agent.
Avoid !!
Colin Β· 13 June 2018 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
We are sorry to hear about your experience but we do not have your details registered on our system so we do not know which property this is in relation to. Please contact our office on 01322 303175 so we may help or advise. Thank you.
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1/5
GoogleTime waisters!!! Appointment was 1pm agent come on 2pm
Waldas Β· 13 June 2017 Β· Town and City Homes Dartford
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5/5
GoogleCant speak highly enough of Nigel and the team, my property was superbly marketed and quickly sold with the minimum of hassle you would usually expect. Everything from viewings to negotiation taken care of. Highly recommended if your considering selling !!
Paul Β· 13 June 2017 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
Thank you very much for your feedback Paul. I'm glad you enjoyed the experience of selling with us and wish you all the best in your new home.
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5/5
GoogleWe sold a house in Ashford and from start to finish I have to say how impressed I was with the service we received. Nigel and the team gave us fantastic advice and I have since passed phone numbers of friends on and I know Nigel has looked after all of them superbly. My nan is due to sell next year and I will be straight back on to Town and City !!!! Thanks again
T Β· 13 June 2017 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
Thanks for your kind words Tony, and for the recommendations to your friends. We look forward to helping your Nan.
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5/5
GoogleAmazing service, got my property rented quickly with no hassle or fuss.
VERY reliable and trustworthy-Also very friendly and approachable. I will be recommending to all my friends within the property sector. Prices were also very reasonable compared to local estate agents. This is after using many agents within the local area to manage my property- I am happy to say Town & City Residential stand head and shoulders above the rest. Honestly the best level of service I have experienced- felt like nothing was to much for them and they were happy to go the extra mile for me, regardless of what time even after office hours.
Keiron Β· 13 June 2016 Β· Town and City Residential Lettings
Agent replied Β· 11 June 2024
Dear Keiron
Thank you for taking time to submit a review.
Thank you
Jorge Vieira
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1/5
Googlemy experience with them was far from good. Wouldn't recommend.
Nikki Β· 13 June 2016 Β· Town and City Homes Dartford
Agent replied Β· 11 June 2024
I'm sorry you felt this way Nikki. We tried our best to get you the house you wanted after selling yours but it just didn't happen. Good luck for next time.
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5/5
GoogleMy experience with Town and City Homes was eye opening. Nigel and Deep were extremely helpful and knowledgeable about the current market and where able to answer any questions or quires I had. Being a first time buyer and new to the area I needed an agency that had proven knowledge and experience. I was extremely happy!
Tom Β· 14 June 2015 Β· Town and City Homes Dartford
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.