1/5
Rating only, no written review.

Trusted Agent profile
★★★★★
138 reviews across 2 offices and 3 platforms
Town and City Homes has two offices, in Dartford and Hove. Together they have 138 reviews on three platforms, rated 4.5 out of 5 overall.
129
Reviews on Google
All 2 offices
1
Reviews on Facebook
All 2 offices
8
Reviews on Trustpilot
All 2 offices
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Town and City Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
5/5
Jorge has managed my rental flat in Brighton for five or so years now and I've just realised I've never left a review. The service is excellent - everything runs very smoothly and I know the flat is in safe hands. New lettings and repairs …
Dear Steve Thank you very much for taking your time to write a review. … More
5/5
Jorge and Sophie have been an absolute dream of Letting Agents. After all the bad stories I heard, finding Town and City Residential Letting has been a godsend. They took time to understand my situation and did the utmost to help me to get …
Dear Kat Thank you very much for your review. … More
5/5
Working with the Jorge at towns and city who managed my flat let was an absolute pleasure. The professionalism and expertise made the entire process a breeze. From start to finish, Jorge handled everything with efficiency and made sure that …
Dear Rosie Thank you very much for your review 😊 … More
5/5
I cannot thank Deep enough what an amazing experience from start to finish . Professional, outstanding service and would highly recommend him and his team to anyone . Thank you once again much appreciated ⭐️⭐️⭐️⭐️⭐️
5/5
This is the third time my family have had the very great pleasure of using the superb services of Town and City Homes Deep provided the very best service under very difficult circumstances following the loss of our mother thank you so very very much you are the best of the best
5/5
Town & City Homes (in particular Deep) were a joy to work with. They were the Estate Agents for the vendor of the property which we acquired, however, they have been instrumental in supporting us 'post-purchase' of the property and have assisted us in clarifying a few boundary queries - months and even a few years after the initial purchase of our property. Thank you Deep @ Town & City Homes ~ Your help has been very much appreciated!
5/5
Luke treated my house as if it was his own. I would do it again thousand times.
Thank you Otso, I will be sure to share this feedback with Luke and the team. I'm glad you enjoyed your experience with us and wish you all the best on your next journey. We will always be here if and when you need us.
5/5
Luke and everyone at Town and City Homes were very helpful and friendly during our home buying process. Would recommend!
Thank you Jasmine, it was a pleasure to help you with your property journey. We wish you all the best for the future and we will be here to help again, whenever you need us.
5/5
Deep, what a guy! Helped in the process of the sale of my house. Managed to find a buyer in less than a month. Even through the long winded back and forth of solicitors and exchange he reassured me through and through to give me peace of mind of the sale. Couldn’t recommend anyone else more.
Thank you so much Jude, I know Deep will appreciate this and we wish you all the best.
4/5
Great Company. Assisted with everything from day one till finish. Will always recommend. Great team.
Thank you for your kind words Nana, we wish you all the best with your next property journey.
5/5
Deep was fantastic, in fact he seemed to be the only person in chain that knew what was going on. Anything I asked of him, if he didn’t know the answer, he would get back to me the same day. I cannot thank him enough for his assistance in the move.
1/5
Interesting set up and very poor way of conducting business. Enquired on a property and was provided the bare minimum in available times/dates to view despite the property being vacant. Booked a viewing only to be told last minute that it had been let. They followed up with a second property which I then subsequently went to view. Asked for a midday viewing which they refused due to tenants being unable to accommodate. I made things work for them and was then rushed round the property - in and out in under 2 minutes and the current tenants explained as we were leaving anytime suited them to view. Interesting. Registered my interest expecting to be required to complete an official form like every single letting agent elsewhere requires. Instead they asked for details via text which they would later submit to the landlord. To no surprise the landlord 10 minutes later accepted another offer which baffles me given the details I provided. Feels like a jekyll Lettings agent, perhaps early days? Acquiring information to build a database while they have few properties/tenants. This would be further suggested given just the 2 available properties on the website. Would advise swerving for those looking to move.
Dear Nathan, Thank you for taking the time to leave a review. The property was vacant, but as we had other viewings scheduled, we offered you the available time slots. Unfortunately, after a viewing yesterday, a holding deposit was placed on the property, so we had to cancel your original appointment with plenty of notice. We arranged for you to view another property, but due to prior commitments and other scheduled appointments, we were unable to accommodate a time that suited you best. You expressed interest in the property, and we put you forward to the landlord alongside two other interested parties. Ultimately, the landlord chose to proceed with another applicant for the flat. We would only send you an application form when it’s been agreed with the landlord and a holding deposit has been paid, standard practice.. We understand this may not have been the outcome you had hoped for. Regarding your comment, we do not operate databases, but we appreciate your business advice. FYI we have 12 properties available on our website 😊 Wishing you all the best for the future.
5/5
We have recently bought our first house and worked with Deep throughout the process. Where our solicitors were not forthcoming, and very unhelpful, Deep supported us and went above and beyond, giving us support and telling us what to expect. I am so grateful for the help we have received, thank you Deep! Highly recommended ⭐️ ⭐️ ⭐️ ⭐️⭐️
5/5
These boys have been the only port in a storm during an elongated and difficult period. Deep is an absolute professional and has always communicated clearly and effectively in an environment full of legal jargon and mysterious delays. Would definitely recommend if you’re a first-time buyer like myself. 👍 …
5/5
Highly recommend these ,when no one else to sell my house deep managed to, and if you ever have any worries out of hrs he will always be there to answer questions and put your mind at easy top bloke graham .
5/5
Town and City Homes have been brilliant. They were informative, polite, and really supported us in getting our first home finalised. We couldn't be happier with the service. A big thank you to Deep for all is help.
5/5
Town and city homes made the whole…
Town and city homes made the whole experience of recently selling my house stress free and easy. Deep is an absolute professional and his knowledge in the whole process is second to none! No question was too small and he always made himself available when I required his assistance. I can’t recommend these guys enough if you are thinking of selling your property. You are not a number and they genuinely care about the client experience you receive. If I were to sell again these would be the people I call. Thanks for everything. Ross
5/5
We were very pleased
We were very pleased with agency, we purchased our first house. Luke and Deep were very helpful and responsive, managed to keep things on track. We had very good experience.
5/5
I had a very positive experience renting with Town & City. They were always prompt responding to maintenance issues, they were open to negotiation with regards to contract length when my flat was being sold, and at the end of my tenancy they returned the deposit within one day. Cannot recommend enough!
Hi Daniel Thank you very much for your review 😊 All the best Town and city
5/5
I loved my experience with Jorge and the team. Was in a property managed by them for three years and every time there was an issue, they were on hand to make things as easy as possible. Highly recommend these guys.
Hi Colin Thank you very much for your review 😊 Town and city
5/5
Second time using Town and City, would highly recommend, a great team and a real one to one personal service. Always available on the phone, sorted queries quickly and kept pushing sale process to make sure we could move in good time! Fantastic service, thank you.
Thank you so much for coming back to us and using our services again and I'm so pleased we could help again. We wish you all the best in your new home and the next chapter.
5/5
Would highly recommend. Everyone was very friendly and professional. Deep never failed to answer our calls or call us back within 5 minutes of a missed call. We had to complete a sale in a very short amount of time and I believe Town and City Homes did their very best to make the transaction go through as quickly and smoothly as it possibly could. Can’t think of anything they could have done better or were lacking in.
Thanks very much for your kind words. We are so happy you enjoyed our service as we all work hard to exceed expectations. We wish you all the very best with your next chapter.
5/5
Absolutely the best estate agent in Kent! Very professional, experient and competent. We were searching for a home for over 2 months and with Town & City homes the process was easy and straight forward. We are so pleased with our new home and we believe our landlady is as well. Nigel always tries to find the best tenants possible and ensures a smooth process for both tenant and landlords, making sure the job is done for both. After dealing with so many estate agents in Kent, Town and City Homes is the best without a doubt. This is where we will go again if we need to search for a property, sell one or refer someone to. Thank you Nigel and team! Regards, Elsa
Thank you so much for your kind words. We try very hard to deliver a great service and we are glad you enjoyed working with us. Look forward to helping you and your friends in the future. From all at Town and City Homes.
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Dartford has the most, with 101 reviews rated 4.5 out of 5, followed by Hove with 37.
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