Together Homes estate agents in Retford, Easingwold, Middlesbrough and 1 more

★★★★★ 5/5

Trustpilot

Brilliant experience so far and Andrew…

Brilliant experience so far and Andrew in the sales office is a total diamond!!

Lynsey · 2 May 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Google

Nice estate still being built so the roads are not finished. Everyone seems nice and friendly.

Linda · 2 May 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 1/5

Google

Beware. If you have issues then customer services do not want to help. I had to top my boiler up for the past year or so, and I thought nothing of it as there was no visible leaks, until I noticed that the pipework in the tank cupboard was leaking. Phoned customer services up and it was agreed with one woman that although I was out of warranty by 6 weeks they would send a plumber round. Rang back next day as I hadn't heard anything, to be told they're doing nothing as its out of warranty. Another problem is that my front door has been hitting the frame since we moved in, and they have been out to it 3 times to try and fix it, which works temporarily then it goes back to hitting the frame again, you can see in the photos that the door isn't square in the frame. But as I'm outside of the two year warranty now no one wants to know. I have fixed the leaking pipe myself, because Linden are too rubbish to help a customer over the sake of 6 weeks outside of warranty. The door, I guess I'll have to pay for someone to come and fit one properly so it doesn't hit the door frame.

Chris · 2 May 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 1/5

Trustpilot

Considering a Linden / Vistry property, I would look elsewhere

Considering a Linden / Vistry / bovis property. Prepare for a nightmare, poor work, lack of communication, being left frustrated, angered and little support. From aggressive sales, clear lying ahead of purchase to what was delivered, including lack of support from customer care. Constant changing of options after selection and confirmation, then pressure to change many months later. Communal areas left in dangerous state, exposed wires, Sharpe rubble & aggregate across whole estate, walls falling down, sewers & drains not fit for purpose as Thames Water will not take over ownership 4 years on, photo evidence of concrete, tarmac, rubble poored down various points in drains, plus many more.Drive took 4 years to be laid. Multiple contractors walk off site over non payments. Inside the build, so many corners cut, from uneven floor- 2 inch in some places, incorrect screws in every door handle allow them to fall off with screws exposed, not great for a small child! Poor work all round as contractors on pricing work so rush everything, all ceilings require re doing, skimming, reviewing then painting. Skirting all round messy, cracks and holes exposed then painted over. Waste water re enters one toilet, creating all sorts of hazards, due to poor plumbing. Electric points and sockets incorrectly fitted leaving wires exposed. Many other issues, if you wish to view photos, then you can see the sites photos under homeviews website. Or read articles published in the Mail, the Sun, Apple news, Get Surrey just type the following with appropriate dots. www daily mail co UK/news/article-8698191/Father-spent-life-savings-dream-home-says-estate-looks-like-scene-Aleppo.htmlUpdated 1/5/23 - nearly 5 years in and still many problems, snagging not complete, finally had drains re dug up and laid due to multiple failures of the developer.

Tony · 1 May 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 5/5

Trustpilot

Jordan at Stafford Burleyfields site is…

Jordan at Stafford Burleyfields site is great.She is friendly, informative, very professional, and made our plot reservation process easy and worry free.I cannot fault our experience. We have had great service every single time we have visited the site.

Olivia · 30 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Hilltop View Chippenham. :)

We are having an enjoyable experience buying our first home with Laura & Liz at the Hilltop view branch in Chippenham. Being first time buyers we naturally have had a lot of questions and concerns but Laura and Liz have helped us every step of the way providing information, opinions and site visits to help us move forward. The friendly atmosphere upon entering the showroom is brilliant and you're simply put at ease because of it. We really hope that anyone else buying on this site feels the "welcome to the family" vibe that we have got from Laura and Liz as it makes this whole experience smoother and more personal. Thank you both. :)

Martin · 29 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Our new house was three months late.we…

Our new house was three months late.we pulled out and bought another house to save on rent and storage which they wouldn't.vontibute a penny.They refused to refund a penny of the deposit or money for the alarm

Peter · 28 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Negligence. Company that does not care about customers

Ignorants, North East Branch.15 months on and we tried again to resolve an old issue, our garden and a new issue, poorly done floor joints (independent inspector report summary) and we faced ignorance.This is regarding the North East Branch. For the last week, we were trying to Speak to Paula and we received no communication. We reported the above matters. Ian and Callum arrived, checked the matters, told us the matters need to be resolved immoderately. However after they left, these matters were closed without resolution.We tried to call for the last 3 days in a row to speak to Paula, the manager, the call centre personals go for few seconds and then back with the same excuse, she is on another call and she will call you back. Guess what, she has never called back. We are plot 67, Kenton Bank Hall. Please Read my reviews of last year and you will know the story.

A · 27 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Super friendly sales team and helped us…

Super friendly sales team and helped us so much to make our choices. We are extremely excited to move in :)

Lucy · 26 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 4/5

Trustpilot

THEY ARE TRYING BUT CAN BE BETTER

Rating only, no written review.

Kofoworola · 26 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 4/5

Trustpilot

Happy so far

Would rather write review once contracts were exchanged and firm completion date was agreed In meantime a very friendly and helpful transaction.Happy to write further review on completion

David · 26 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Very good experience- Literally can’t…

Very good experience- Literally can’t fault the experience at all. Everyone is so helpful and knowledgeable. Alexis, Hayley and Claire were three people that literally helped us through the whole process and made us so happy in our new home!

Ruby · 26 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

My experience so far

My experience so far, so good!

BC · 26 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Sewell meadow old catton

Andy at Sewell meadow was very helpful and always answered our queries we had. He made us feel at eased when buying our first house. We would highly recommend the sales team at Sewell meadow as nothing is ever to much trouble for them.

Kate · 25 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Andrea was pretty amazing

Andrea was pretty amazing. She was so thorough and professional, and answered all the queries we had in a most satisfactory way, to put our minds at rest. Andrea also informed us of Marko's excellence as a builder, and his willingness to meet with new home owners. We left her office feeling completely happy with the decision to buy our house in Wool Gardens.Avril and John Gunnell

John · 25 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Tim and Katy are wonderful

Tim and Katy could not have been more friendly helpful and knowledgeable.They know their product well and went out of their way to communicate everything about the company and what was available.It inspired us to make a very quick decision to buy and look forward to their input as we move toward our new home.

Mrs · 25 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Hawthorn Gardens - excellent

Helen Allenby is a very knowledgeable and helpful sales representative. Very easy to make a reservation! She walked me through all the next steps and was excellent all round.

Nathaniel · 25 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Helpful staff

Helpful staff, especially Helena and Corrinne

Joyce · 24 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Excellent customer service

We were in the process of purchasing a property at the Barley Grange development in Durrington. Although the deal eventually fell through due to unforeseen issues at our end, the overall experience was very positive. Malcolm was our main contact and he showed great professionalism and diligence throughout the process. He was always pleasant and did his very best for us and I cannot speak too highly of him.

Josh · 24 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Good experience

Di is very nice and good presenter. I have a quick and great experience with her. Thanks.

Chui · 24 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Very friendly staff at Gwel Yr Ynys

Very friendly staff at Gwel Yr Ynys. Were helpful, informative and keen to help us secure our dream home

Callum · 11 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Here we go again DO NOT BUY A HOUSE FROM TW

French drain fitted on one side of garden eventually after 7 touchpoints, 5 complaint emails and endless phone calls. (It’s been a complete nightmare and horrible dealing with TW) The subcontractor who fitted the drain said you will need another French Drain on the other side. I told TW about their and they have just emailed me to say they can’t fit another French Drain. You could make this up. Please please please do not buy a house from TW there aftercare is absolutely horrendous and this is why all there competitors are 5 star builders and TW will never be 5 star again. The last 20 months dealing with TW has been exhausting and had really taken its toll on our family. I need to take this further now and report them how we have been treated.

Rovertegdol · 5 April 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Bought my new home in market harborough…

Bought my new home in market harborough nearly 5 years ago on the pre inspection there was a list of snags given to the sales rep on the day none of them were ever fixed,I then emailed customer services with a list of complaints and fixes in Aug 2019 which included all the fixes from above and others however never received any answer or solution to this date and the problems still exist, on top of that my garden fence is about to fall down due to very very poor fitment so yet another cost. Come on linden you list yourself as a five star builder which should also include the team who construct the property. And as for customer service they would struggle to obtain 1star rating shocking aftercare is all I can describe it as get a grip please

Customer · 29 March 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 1/5

Trustpilot

dreadful first-time buyer experience

Buying our first house should have been the best experience ever. One year down the line and we’re still fighting to get the same issues resolved. The customer services are not responding to phone calls or emails. Although I’ve escalated some issues to the complaint level, I’m still getting the exact same answers from the complaint office. What’s the point? Our staircase has been damaged following an attempted repair by a TW operative. They are now blaming it on me for not having told him how to repair it. The latest was a water leak in our dining room from our bathtub upstairs. It turns out that the bathtub was actually cracked but since I didn’t report it within the first 10 days, they are refusing to take any action. We have young children who have been unable to use their bath for over a month. Their policy of seeing the customer as the enemy is absolutely disgusting, when all we are asking for is to get the defects sorted so that we can fully enjoy our home.Although the initial steps of the purchase went on very smoothly, you have to brace yourselves for the aftersales as they will try to blame any issue on you. My wife and myself are just exhausted by this stressful situation. They’re just trying to wear you down so you just pay for the repair yourself, or you just give up by fear that the repair process might actually cause more damage than the initial issue. No wonder they’ve got this extremely generous dividend policy for their shareholders...

Ronan · 28 March 2023 · Together Homes Retford (Trinity Fields)