5/5
EXCELLENT SERVICE!
Rating only, no written review.
Agent replied · 19 June 2024
That's great to see Janice - thank you for sharing!Ruby
Trusted Agent profile
★★★★★
1,729 reviews across 5 offices and 2 platforms
Together Homes has five offices, in Retford (two offices), Easingwold, Middlesbrough and Cayton. Together they have 1,729 reviews on two platforms, rated 3.7 out of 5 overall.
Together Homes's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
EXCELLENT SERVICE!
Rating only, no written review.
That's great to see Janice - thank you for sharing!Ruby
5/5
Honest and Informative
So far so good ! Made a reservation for our House. Bryony and Ashley have been fantastic. Went through everything with us looked at our options and chosen our extras. Took time to go through everything with us no rush or pressure selling involved. Honest and informative.
Thanks to you Chas for sharing your experience!I'll pass your feedback on to Bryony and Ashley accordingly.Ruby
5/5
Detailed explanation and follow-up
Detailed explanation and follow-up, fast reply and efficient
Thank you for taking the time to leave a review - we do appreciate it.Ruby
5/5
We got a fair deal
The house prices are competitive, location is good and the sales person was helpful in providing answers to our questions and negotiating the sale price.
Great to see that Sunanda so thank you so much for taking the time to leave a review.Ruby
5/5
Great professional service so far
Great professional service so far. Very friendly and helpful and everything explained in detail
That's great to see Daniel - thank you for sharing!Ruby
1/5
Flooding and various defects not being done as shared ownership. New build
Garden and side of house floods to 4-6inches complained some e moving in nothing done 2 months on! Doors faulty garden floods taps leaking bath leaking damage to window sills. Various other defects nothing done I feel totally discriminated against because I am a shared owner
We're very sorry this has been your experience and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern. Ruby
5/5
Really great customer service and…
Really great customer service and communication.
Great feedback!Thanks for letting us know - we appreciate it.Ruby
2/5
Options for kitchen is terrible
The sales services of purchase is nice and good.However, when facing the options for kitchen is not a good experience. We are considering to upgrade our kitchen and been told that must take all the eletrical appliance in package. This is not flexible and not personalise for buyer. We have our own washer , we would like to use it back as the integrated washer is small capacity and not energy efficient. It is okay for us to pay for it as well,we just requesting not to integrated in and leave the open space door off, trim board base in utilty room for us to let us install our old washer and dryer. But we were told that TW cant help on it. Will it be wasting time and money for me to redo again after completion ? Definately a unhappy and unpleasant experience on these issue.
Am really sorry that you have had this experience as that's not how we want your home buying to be.I will pass on your feedback to the regional office for them to look into what improvements need to be made - thank you for letting us know.Ruby
5/5
A most wonderful experience
A most wonderful experience. The excitement of buying a brand new house was made even better by the friendliness, expertise and personality of Dean. I’m sure the whole experience of the buying process will continue in this way.
Thank you Vanessa for your feedback.We are really pleased to see this.Ruby
5/5
Excellence!
We have recently reserved a plot with TW. and Matt and Charlie have helped us all the way. They are knowledgeable, patient, helpful and thorough. T.W. work very efficiently with third parties and take the stress out of the home buying maze. Would definitely recommend them :)
That's wonderful to read, as it's really important to us that we make buying a home as stress free as possible.Thank you for letting us know.Ruby
4/5
Impressive
Very helpful and professional performance in negotiating a deal and going through details. I’ll reserve a star for when the house is complete and signed off
Thank you Andy for sharing your journey with us so far. We really appreciate it!Ruby
5/5
Excellent and informative interactions…
Excellent and informative interactions thus far....I'm in the early stages of house purchase and so far very impressed.
Thank you for sharing your experience with us Adrian.Ruby
5/5
I have found the whole experience so…
I have found the whole experience so great, Malcolm has been so helpful, supportive and accommodating. I am so grateful to him for all the time he has spent helping us to make this experience so enjoyable.
Really pleased to hear this Mrs Mann.Thanks for the review.Ruby
5/5
Customer Relation kept me here.
Anabelle has been very excellent in treating my application. You can't but want to go ahead with her always there to put you through all you need to know. Thanks
Wale, many thanks for the wonderful feedback.I'm thrilled to hear things have gone so well for you and I'm positive you'll be delighted with your purchase.Ruby
4/5
Sam was great
Sam was great, she was very helpful and professional. The other ladies working in the show rooms were very pleasant. Overall it has been a lovely experience
That's wonderful to see - thank you so much for sharing!Ruby
5/5
They answered our questions and gave us…
They answered our questions and gave us a great deal of help with everything
Thank you so much for taking the time to share your thoughts and experience with us.Ruby
5/5
Great experience and excellent customer…
Great experience and excellent customer services! Suzanne is really very helpful throughout the journey! 5 out of 5!
Thank you Vikrant for letting us know and I will ensure that Suzanne gets to see your kind words.Ruby
5/5
Newton Grange Support
We are happy with the support and service so far from the Sales Executive Rachel at Newton Grange who has been extremely kind, helpful and informative. Excited but apprehensive to secure the sale of our property and purchase of our new house.
Thank you for taking the time to share your experience with us!Ruby
5/5
Sue and Chloe in the sales office were…
Sue and Chloe in the sales office were brilliant. They were very patient and very supportive and haven't been pushy in any way which has made making a decision easier for me. They helped with finances which I was struggling with. Couldn't fault either of them.
Thank you Sarah for taking the time to leave a review about your experience and for your kind words about Sue and Chloe which we will share with them!Ruby
5/5
Really lovely & very helpful!
Gillian & Julia at Albion Lock development have been very welcoming and helpful from the first time we visited the site, to reserving our new home last week!Would highly recommend. I have every faith the rest of the process will continue to go smoothly!
Thank you Rebecca for taking the time to leave a review about your experience and for your kind words about Gillian & Julia which we will share with them!Ruby
1/5
Maidenfields, Sudbury - awful
Maidenfields, Sudbury site - the sales team are AWFUL they havent got a clue between them, Simi (cant remeber surname) in the sales office broke consumer code by misselling us. we were told, and had in writing, our plot would come with a carport - when in fact this was never the case. our house was filthy the day we moved in, paint and gloss still wet everywhere, all carpets stained so had to be replaced, painting was awful (more on the carpets than the wall) and the whole house had to be repainted top to bottom (and finished, they hadn't even sanded the woodwork down before painting). bath had to be replaced because to was damaged, installed the wrong colour sink and then damaged our worktop when they eventually installed the correct colour - all in all, would not recommend TW to my worst enemy, and would probably take a chance on a persimmon home over another TW home!Updated post 02/05/2023 - provided the requested details on 27/04/2023 and no contact since.Updated post 03/05/2023 - TW lying again claiming they’ve been in contact with me, I havent received contact from anybody regarding the above.03.05.2023 - latest disappointment, just discovered the handles on every single one of our kitchen cupboard doors has been installed by TW wonky so we can’t change the handles without it looking horrific - TW are saying they would never have sorted this snag, as it’s not a build defect and claiming the holes were predrilled off site
We're sorry that this has been your experience with us Vikki. We've passed your feedback to the regional office who have advised that they have provided a response via email.Ruby
5/5
In the process of purchasing a property…
In the process of purchasing a property with TW at Orchard Park. The process so far has been smooth sailing, and our sales executive Jacqui has been brilliant. So approachable , efficient, and friendly.
Thank you for sharing your experience with us, we really appreciate it!Ruby
5/5
Im a FTB with no experience at all
Im a FTB with no experience at all, buying a house with TWimpey in Ipswich. They were so helpful and gave me a lot of bonuses. Connected me with the people i need to make the process seamless. Always available to answer all my questions and Simon in Ipswich office was great. He took my through detailed history and explanation of all i need to know about the property. I learnt buying a house could be one of the most stressful things to do but my experience is different with TW. Thanks.
We're delighted with your review Opeoluwa, thank you for sharing with us! Ruby
5/5
So far soo good
So far our experience with TW is good. We get áll the asnwers for our questions etc. They keep us updated with the process and being help full. I will updated the review how we get ahed in the future
Thank you Daniel, we appreciate you taking the time to share your journey with us so far. Ruby
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Together Homes is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Retford (Trinity Fields) has the most, with 1,210 reviews rated 4.2 out of 5, followed by Retford (Tiln Lane) with 510.
The five Together Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.