Together Homes estate agents in Retford, Easingwold, Middlesbrough and 1 more

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful Very nice Answer each question more detail

Sui · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

The sales team at Benthall Farm have…

The sales team at Benthall Farm have been so helpful from our very first visit to signing up for our new home. Nothing has been too much trouble and they really took the time to answer all questions we had.

Jill · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

The house is great

The house is great, beautifully finished, snags very quickly sorted. And generally such friendly, helpful service. We are some of the first people to move in. The site seems really happy. People wave, and yesterday a passing builder stopped to help us carry some heavy packs into the house. Can't praise the company highly enough. We really feel looked after.

John · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Well looked after by the Sales Staff

We were well looked after by Nicola who gave us all the information we needed to make the decision to buy. Her colleague Alex was also very helpful and kept our little dog happy while we were busy with Nicola.

Brian · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

The process of informing

The process of informing, searching and deciding is fluent. The sales executive Kate is friendly, helpful and enthusiastic to lead us in selecting the best for us.

Chun · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Great service and very helpful team

Great service and very helpful team. Shirley was excellent and guided us through the whole purchase process.

Mr · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Nothing was too much trouble for the…

Nothing was too much trouble for the staff at Culm Valley, very informative and knowledgable.We look forward to moving into our new home soon.

S · 25 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 2/5

Trustpilot

Not much good once they had our money.

We bought a home from Linden in 2022. Whilst they were fairly good to deal with during the purchase process, since the sale it's been extremely difficult to get responses from them, and our 'snag list' has not been actioned since submission 4 months ago. Building materials were also left around the site after completion.

Andy · 24 July 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 1/5

Trustpilot

Customer Service do not respond to emails nor do they return calls

My partner and I have had issues with our bath mixer not putting out hot enough water since we moved in (Feb 2021!) Unfortunately the plumbers/engineers who came to fix the mixer said they'd need to smash a tile to get to it and needed to order a replacement and then return to finish the job. This was over 2 months ago and despite repeated emails to named and generic customer service email accounts, we have heard nothing - not even an acknowledgement.It seems as though the only way to actually receive a response from TW is to repeatedly email and then formally complain or post a poor review on social media. It is absolutely exhausting to continue to chase a 'Customer Service' department for service...

Cameron · 24 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Holly hill 2 have very wonderful staffs…

Holly hill 2 have very wonderful staffs . I met Jamie in 2022 october and it didn’t take long for me to be sold on the idea and reserve a property. Today 21/07/2023 my house is ready, the lawn was elegant, and everything was excellent. Lizzie has been another star in this team. She never gets tired of my calls and very pleasant on the phone. When she( Lizzie) told me she has been assigned a new site I was sad immediately. This is my first house and I am sure I will buy another one and will tell my friends to buy their first home with TW as well. I have had a very good experience with this 2 staffs and an overall a very good first impression.

Clement · 21 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Steer clear - aftercare non existent

The aftercare is non-existent, our neighbors have had the same treatment and it is widely known that customers are ignored once the house is paid for. We have had multiple security issues, water coming through the ceiling which we were told to ‘monitor’ because they couldn’t find the leak, putting our bathroom out of bounds for the past week with still no fix. Our silestone kitchen worktop had a stain on it which took around 10 months to get a resolve on, resulting in pulling out the kitchen area. The attitude of customer service is to weave in and out of any sort of repair and frequently lead customers into believing repairs are ‘not part of the warranty’. The worst mistake we’ve ever made was buying a house from Taylor Wimpy, awful with no care for customers. Avoid 100%

Kara · 21 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Sales office team at churchview, Hoo are fantastic

The girls in the sales office at Churchview Hoo are fantastic my purchase turned out not to be straight forward & they were so supportive & did everything in their power to help.I had regular updates & progress reports. I've not moved in yet but I absolutely love my house & looking forward to many happy years there ...thank you

Louise · 19 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Very professional and helpful

Rebecca at Burnham on Crouch office was very professional and helpful and answered all our questions.

David · 19 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Staff very helpfully all very good

Rating only, no written review.

Tony · 19 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Friendly staff at Cranbrook

Friendly staff at Cranbrook, Exeter. They provide useful information and explain the procedure of the transaction clearly. Thanks Siu-lin and Karen!

Anthony · 19 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

They could not do enough for us .there…

They could not do enough for us .there was a great presentation pack explaining everything and the staff were amazing

Mr · 19 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Awful customer service

Awful customer service. During sale process Linden were late. I had no communication on build status and Linden did not care about my buyers concerns.After sales is even worse. Two years to resolve simple snags. Months with no acknowledgment or communication. Whole customer care team from Emma Lane down are simply not fit for purpose. Managing Director, Alex Jordon doesnt have the customer respect to reply to emails dispute several attempts to contact him.Just awful.

Mat · 18 July 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 5/5

Trustpilot

People to trust.

Helpful staff (team) made things so much easier.

Colin · 18 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

5 🌟STARS

The people, The service, The User interface on the Website....A++++++++++

Abel · 18 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Very pleased!

A genuinely amazing experience buying a property here. Malcom's been absolutely great and very helpful with all the information and steps one should be aware of through such process. We're very happy!!

BURCIN · 17 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Awful customer service.

Awful customer service.I have bought 2 houses in Chobham Manor during covids with them and at the moment they are both under 2 year guarantee. However, the first house got leaked seriousely since Aug 2022 and now is Jul 2023 they still havent comed to fix it. Keep promising but nothing have been done till now. The house is new built.Another issue is the window in the lounge has been cracked since last year and it hasnt been replaced at all. Emma is the lady who is in charge of all those things - she never keeps her words, never replies emails or answer phone calls.I rang the emergency team many times. They kept saying sorry and no one contacts me after that. Many neigbours complain about their services as well.I wouldnt have bought from them if i had known about their bad service.

H · 17 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Gemma from Hedgerow sales team answered…

Gemma from Hedgerow sales team answered all our questions or found the answer out. From start of the process until the end; Gemma would keep in weekly calls with us to give us updates. She chased contractors to complete jobs; which really took the pressure off us. When we finally got the keys, Gemma was just as excited for us and came to visit the next morning to see how we were settling in and to iron issues with suppliers. Thank you so much for everything Gemma 😊

Harjeev · 16 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Extremely disappointed

The one star is for the friendliness of the on-site staff in trying to sort out multiple problems of a sub-standard new build. The ongoing, unresolved issues are too numerous to mention in full but two months after TW took the money I am still unable to move into the house on the Clover Meadows development in Barrow. TW refused my request to extend the completion date in spite of all the problems highlighted at the home demonstration. I now have to pay council tax and utility bills for a property I am not able to live in as well as ongoing storage costs for furniture that can’t be moved in until they have, among other things, installed a missing window. I await a new front door, the third refitting of the kitchen, the completion of the second fitting of the ensuite, the provision of keys that actually fit, a resolution to the poor quality of the “upgraded” bathroom, correction of a shockingly low standard of decoration throughout the house . . . and more. They have cleaned up the mould growing in the loft and promised to keep an eye on it but my confidence in their promises is now rock bottom.

Kb · 16 July 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Efficient and friendly

Rating only, no written review.

Debbie · 15 July 2023 · Together Homes Retford (Trinity Fields)