Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotSo far, so great!
So far, so great. Katy, who showed me around the development and houses was exceptionally knowledgeable about both and used her experience to assist in my selection an facilitate a confident reservation. She listened well to my situation and requirements and was unbiased in her presentation of the pros and cons of different properties. Tim was excellent in communicating when on leave and between the both of them this was an incredibly straightforward and professional interaction. reservation placed! Thank you
Alex · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thanks Alex for letting us know - we'll pass your feedback on!Ruby
★★★★★ 5/5
TrustpilotBuying a house is stressful
Buying a house is stressful, it helps when people are able to answer all your questions with explanations. With courtesy and experience.
Mr · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for choosing Taylor Wimpey Mr Green and for sharing your experience with us. It is most appreciated.Ruby
★★★★★ 5/5
TrustpilotGareth at riven stone’s service was…
Gareth at riven stone’s service was excellent. Highly professional, encouraging and passionate. Great guy 👍👏
Oyejide · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Oyejide - that's wonderful to read!Ruby
★★★★★ 5/5
TrustpilotJust bought a 3 bed Alton G at Woodside…
Just bought a 3 bed Alton G at Woodside in Rawtenstall. Smooth process from start to finish. Myself and my solicitor were kept informed at every stage by Ben in sales office and the legal team (Mahj). We had a target date for completion in mind and the team worked hard to meet it which we did and kept everybody in the chain happy. Gorgeous house im really pleased both inside and out, one or two little cosmetic touchups required but i believe these are in hand. 5 stars from me!
CollectPlus · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience.Ruby
★★★★★ 5/5
TrustpilotGareth our sales advisor has been…
Gareth our sales advisor has been amazing. He is so friendly and approachable and has told us everything we need to know up to now. His communication has been faultless.
Diane · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're pleased to see that Diane so thank you for taking the time to leave a review about your experience.Ruby
★★★★★ 5/5
TrustpilotIt`s only the start of my journey but…
It`s only the start of my journey but got the plot I wanted and Jake has been very friendly and helpful with everything. Always there to listen and help. Thank you Jake
Mel · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're delighted to read this Mel - thank you for letting us know!Ruby
★★★★★ 4/5
TrustpilotSales Consultant Anwar was very…
Sales Consultant Anwar was very professional & helpful
Pete · 12 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
That's good to know!Ruby
★★★★★ 5/5
TrustpilotSt Augustines Place
Had nothing but a positive experience so far on our new home journey. Bought a lovely new home on St Augustines place and the home, the site and the team have been great. Lisa in sales helped us reserve back earlier this year and helped us and kept us updated throughout the whole process. Even once we were in Lisa and Emma from sales have looked after us amazingly. We paid an external snagger to check our home and there were minimal issues found. The site team were quick and professional in rectifying those few issues and have been great in checking in on us. Neil who completes the quality checks and Ash one of the site managers have both been incredibly helpful. We were nervous at first when looking at a new build but I'm glad we did as we have a lovely, good quality family home.
Olly · 11 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Olly for sharing your experience with us, we will share your kind words with the regional office!Ruby
★★★★★ 1/5
TrustpilotSerious Leakage in 9 Cadence Way 16 months ago still havent been sorted.
Im the owner of No 9 Cadence Way - E20 1LR.After i got the house a couples of months then there was a serious leakage in August 2022 which made me and the family to stay in the hotel for a couples of days until they came to stop it temparatorly and they promised that they will send builder coming to do the inspection and change the carpets of the whole house. It will take up to 10-14 days so you can imagine how badly it was damaged. Up to now, after 16 months, i still havent been done due to some delays.The lady named Emma who take care of this issues is very difficult to reach. To be honest there was now ways to contact her or the team. I sent her email, message and also mentioned it to the emergency service couples of times so far to hope that someone will contact me to get the house fixed in mid Jan 2024 as they promised that they will do when the tenants move out on 14th Jan 2024. I will be on holiday in 2 more days for 5 weeks. I desperately need some one contacting me within 2 days to confirm the date they will do the work which is 15th Jan 2024. Otherwises the house cannot be let due to the bad conditions of the house at the moment.
H · 11 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're sorry that this has been your experience with us. We've have passed your feedback to the regional team and they have advised that they will be in contact with you this week.Ruby
★★★★★ 5/5
TrustpilotTurned our house around a month quicker…
Turned our house around a month quicker than expected to help align with our end of tenacy in our rental. And didnt cut corners either, great finished house. Recommended
Julian · 10 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for your recommendation we really appreciate it!Ruby
★★★★★ 5/5
TrustpilotFantastic experience with GARETH of riven stones in Blackburn
Gareth of riven stones in blackburn is a fantastic guy. He is detailed, very organised and articulate. Followed us up, never gets tired, very energetic and highly enthusiastic. We will recommend Tailor wimpy again to friends and family for this awesome and lovely experience with Greth
Adebomi · 10 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for taking the time to leave a review with us!Ruby
★★★★★ 5/5
TrustpilotRachel has been great
Rachel has been great, very efficient and helpful. The house is a stunner; we are looking forward to seeing it all come together.
Rachael · 9 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for sharing your experience with us Rachael, we really appreciate it!Ruby
★★★★★ 1/5
TrustpilotAWFUL AWFUL COMPANY!!
AWFUL AWFUL COMPANY!!purchased a new home - should be straightforward with no issuesThe whole of the ground floor shakes when the washing machine is on - they refuse to investigate thissmelly noisy drains - they refuse to sort this outstair tread loose and clonky - they tried to fix this this and it is still no goodkitchen finish dreadfulplugs in bathrooms were damaged on move in and overflow finisher missing - they have refused to replace theseRude staff, sales staff lied to us when reservingWe have requested copies of all inspection reports and this has been refusedIssues have been reported since June still not resolved - avoid at all costsSurprise surprise, more lies!! They refuse to investigate the whole ground floor shaking with the washing machine on - say we have refused works to be done(actually the contractors needed to get additional authorisation for the additional repairs to bd completed) refuse to share contact info - the “customer relations manager” needs some serious training - there is no customer service with this company - following this we will be going to NHBC and the news
Bev · 8 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're sorry that this has been your experience with us Bev. We have passed on your feedback to the regional office who has advised that contact has been made and they have confirmed that they will continue to work with you until any agreed issues are resolvedRuby
★★★★★ 5/5
TrustpilotGreat House
About to complete on an amazing house at St Augustine’s in Herne Bay. Build quality is fantastic and attention to detail is second to none. Just had our home demo with Andy and Ash, couldn’t do enough for us. Can’t wait to move in! Thank you very much!
Jane · 7 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for your review Jane - we really appreciate you taking the time in leaving a fantastic feedback! Ruby
★★★★★ 5/5
TrustpilotBrunton Rise - Great Park
From the first viewing till handing over the keys, the sales executive at Brunton Rise, Julie Hamilton, has done everything she could to make our sale experience very smooth and pleasant. We have moved to our new home only recently, but so far it has been a pleasant experience. Quality of finish is great, building standards are also great.
Nasser · 7 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Nasser for sharing your experience with us! We really appreciate it!Ruby
★★★★★ 5/5
TrustpilotFriendly welcoming and no pressure
Friendly welcoming and no pressure. Best I have come across
Andrew · 6 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Great review - Thank you Andrew!Ruby
★★★★★ 1/5
TrustpilotLack of interest in resolving issues
I have previously given 2 stars but I am now reducing to 1 as "the office", has never contacted me to resolve the soundproofing issue, despite posting here they will. So not only they are not willing to provide good quality products and amend issues, they also lie to the public and that's a big red flag.
A · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We are extremely sorry that you have not received contact, I will chase up with the regional office to ensure contact is made. Edited: We have been advised that contact has been made and a voicemail has been left by your dedicated Customer Relations Manager. Ruby
★★★★★ 5/5
TrustpilotGood team
The team was so helpful and give me good information
Farooq · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Good to know!Ruby
★★★★★ 5/5
TrustpilotAll sales staff were very helpful and…
All sales staff were very helpful and responsive. Made purchasing the home very stress free.
Will · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We are delighted with your feedback Will - thank you!Ruby
★★★★★ 5/5
TrustpilotGreat Value
Great Value. Really nice property with good views. Friendly and helpful staff
Bryan · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thanks Bryan for taking the time to share your experience - we are delighted!Ruby
★★★★★ 5/5
TrustpilotAmazing service from Victoria!!!
Amazing service from Victoria, was so supportive and made the process of buying a house less daunting and a better experience! We are excited to start out journey now with our new home!
Customer · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for letting us know - we are delighted and excited for you!Ruby
★★★★★ 5/5
TrustpilotOur Lavenham journey…
The main thing that made our experience great was our sales agent, Shannon! She has been there to answer questions whenever we needed, extremely knowledgeable about the TW products and specifications and never made us feel like anything was too much trouble.The quality of the build and the products & brands used in the build is of great spec too.
BB · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We are thrilled with your review and thank you for your kind feedback about Shannon.We will ensure she gets to see this as she will be delighted!Ruby
★★★★★ 5/5
TrustpilotAmazing service helpful staff
The helpfulness of all the staff we meet, right from our first vist they were very informative, and helpful, they provide clear information at every stage and are very quick to respond to questions, they also arrange for us to meet the site manager who was so helpful and explained in detail house the house is constructed.
Robert · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Robert for taking the time to share your experience.Ruby
★★★★★ 5/5
TrustpilotThe team in W-s-M have been amazing…
The team in W-s-M have been amazing every step of the way, Charmaine, Matt and Cameron have been very patient with myself and my partner during this process and have helped us massively, even when I was being indecisive on my kitchen and bathroom options, the team helped me to choose my options giving me as much time as possible. The team in W-s-M are amazing and would highly recommend any of my friends or family to the team for any future homes :)
Georgia · 5 December 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Awesome feedback!We'll make sure the team gets to see this - thank you!Ruby
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