5/5
Perfect for first time buyers.
Rating only, no written review.
Agent replied · 11 June 2024
Perfect Review!Ruby
Trusted Agent profile
★★★★★
1,726 reviews across 5 offices and 2 platforms
Together Homes has five offices, in Retford (two offices), Easingwold, Middlesbrough and Cayton. Together they have 1,726 reviews on two platforms, rated 3.7 out of 5 overall.
Together Homes's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Perfect for first time buyers.
Rating only, no written review.
Perfect Review!Ruby
5/5
Service
Project manager was very helpful as well as sales team
That's great to see so thank you for letting us know about your experience.Ruby
1/5
Trying to sell a house purchased 4…
Trying to sell a house purchased 4 years ago with Linden. Even though the house is freehold , there is a clause which states this can be turned into a leasehold if Linden wishes at anytime. To rectify this it has taken 4 months and counting!!, costing me thousand of pounds. Not only are Linden useless but the lawyers they have used in this case are equally atrocious, taking 3 weeks to reply to an email (Wilkin Chapman) If you are buying please read your contract properly, personally I would never buy from these crooks.
5/5
Extremely professional process
Exceptional advice and information from Gill ,the sales representative..I feel that if I have any issues / queries at this stage of the buying process I can communicate with her and she will do everything she can to help.
Thanks Helen - we will make sure Gill gets to see your great feedback!Ruby
5/5
Recently reserved a plot at Duncarnock
Recently reserved a plot at Duncarnock. Lorraine and Suzanne couldn’t have been more helpful and made the entire process so straight forward. I can’t wait to move in.
Thank you Kenny for taking the time to share your Taylor Wimpey experience with us.Ruby
5/5
Our excellent site agent
Our site agent, Lyndsay Wood, could not have been more welcoming towards my wife and I, more helpful as she guided us through the first stage of our purchase of our new house, nor could she have been more understanding and accommodating of my particular requirements as a disabled person.We both found this very reassuring are very grateful.
We are delighted with your feedback - thank you for sharing!Ruby
5/5
Great service!
Linda was fantastic! Respectful, professional, and provided detailed explanations.
We're delighted to read that so thank you for letting us know!Ruby
1/5
Moved in June 2023 to Buckton Fields .
Moved in June 2023 to Buckton Fields .. carpets have started to wrinkle in some areas .. somehow the carpet fitters for TW have made the assumption that the problem has been caused by dog urine ! They have not even been out to assess ! All because my dog happened to be in one of the photos I submitted ! How dare they make such an assumption.. also having big problems with drainage in the back garden .. it’s a muddy bog and the grass has died .. I don’t have the required amount of top soil or adequate drainage . I do clean the dogs feet when they come in from the garden but when it looks like this it’s going to have an impact on the lounge carpet yet the area manager for TW has closed the case re carpets ! Disgraceful. Am awaiting Kelly’s to put better drainage in so there’s obviously a problem. Very very unhappy with TW customer service .. or lack of ! . The problem is ongoing … Nov 23 is when I first raised concerns with the carpets .
We're sorry that this has been your experience with us Helen. We have been advised that the regional team will make contact to review and we will look into this further. Ruby
5/5
Jackie at Weldon Manor was extremely professional …
Jackie at Weldon Manor was extremely friendly, professional and listened to what we were looking for, she went above & beyond to obtain our requirements for our new house. It's an absolute pleasure to deal with her.
Thank you for taking the time to share your experience Sharon.It is most appreciated.Ruby
5/5
Jordan and Rachael
Jordan and RachaelAre wonderful very helpful and knowledgeable Richard
Thank you for letting us know Richard!Ruby
5/5
Fantastic support from James and Subey…
Fantastic support from James and Subey at The Rowcrofts. End to end operationally excellent and a real pleasure to be buying a new home again. Supported throughout the process....thank you
Thank you Nigel for your feedback about James and Subey!We're delighted that we have been able to help.Ruby
5/5
Good friendly staff who know what they…
Good friendly staff who know what they are talking about,that’s all you need
Good Review!Ruby
5/5
I think the team is doing a great work
Rating only, no written review.
Great Feedback - Thank you for sharing!Ruby
5/5
Mandy and Jordan have both been so…
Mandy and Jordan have both been so helpful and supportive, made the process smooth and are always there if you have any questions :)
Thank you Emmett for your feedback which we will share with the regional office.Ruby
5/5
Helpful & communicative
The team were incredibly helpful and accessible. Communicating wasn’t an issue as our solicitor corresponded with us quickly with concise, easy to understand information.
Thank you for taking the time to share your experience Sachendra.Ruby
5/5
The customer service has been excellent…
The customer service has been excellent so far and very happy with the information which has made reserving our plot easier.
It is an exciting time and we are extremely happy with your feedback!Thank you for choosing Taylor Wimpey for your new home.Ruby
5/5
Lauder grove t.w.plot 73.
Just had snagging work done on ceilings (started to worry when holes were cut out) at plot 73.but was in good hands with T.W.on site joiner John and on site painter Alex. big thanks to site manager Mark.and customer care Michael.for your swift attention.👏. Work completed excellent job lads. Thanks John! Plot 73.
Thank you for sharing your Taylor Wimpey experience.Ruby
5/5
Outstanding service and quality
Outstanding service and quality of house at St Augustine’s place, Herne Bay. The sales team Emma and Lisa are absolutely amazing and a credit to the company. So friendly and helpful throughout the entire process. We are so happy with the finish of our home and had hardly any snags at all and the house was finished earlier than expected. I highly recommend.
Thank you for sharing your experience with us and we are delighted to know you would recommend us Miss Lacey!Ruby
1/5
Worst experience ever!!!
It's just the worst building company ever. Zero quality and Zero Customer service. It's been absolutely disgusting to deal with Linden/Vistry Customer service, so unprofessional and disrespectful. All the care is money coming in and nothing else. If I had an opportunity for a Zero star review, this would definitely be it.
5/5
Great customer experience
You couldn't find nicer people to deal with when you go to site just to look around. Their not pushy, just give you all the details of houses for sale. Are more than happy to show you round the site so you can view the houses in various build stages. If you decide to buy they explain every stage clearly and will answer any question you have even if you think its a silly question.
Thank you for sharing your experience with us - we really appreciate it!Ruby
1/5
Very slow in providing management pack…
Very slow in providing management pack even thought they were informed of time pressure. Would not recommend!
Your feedback is really important to us Idris and we appreciate you have provided your contact details following our request via Trustpilot. We are unable to source your details on our system so please do get in contact with your regional office or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm to allow us to assist you further. Ruby
1/5
We have had an ongoing leak from our…
We have had an ongoing leak from our main bathroom that has twice come through our downstairs ceiling. I was told last year by customer service that no leak existed, even though it came through our living room ceiling and damaged our flooring. The leak started again this week and after the plumber attended, he found a leak behind the bath and advised that someone would attend to repair it. I then received a ‘case closed’ email from Taylor Wimpy and when I phoned to say that the leak had not been repaired, I was advised that it was a ‘sealant issue’ and that this came under ‘home maintenance’. A leak significant enough to come through another part of the house is not maintenance - it is a constant battle trying to get basic issues rectified. Avoid.
Kara, we have been advised by the regional team that the relevant contractor was appointed and there was no leak identified and we have been advised that they have been in regular contact with you.Ruby
5/5
So far so good
So far so good, the Sales Manager has been spot on and really helpful.
Thank you Duncan for letting us know!Ruby
5/5
Would recommend
We bought at Beaumont Gate, Aiskew, couldn’t fault the process. Kate was extremely helpful through the process and we managed to get some fantastic incentives. The site team and Steph have been great with the minor issues we have had since. Everything we flagged has been sorted in a timely manor so that has been really good. Everyone has been really approachable with any concerns or issues we’ve raised. We are happy with our property and we’d recommend!
Thank you Erica for sharing your experience with us. We're really pleased with your feedback on the local team.Ruby
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Together Homes is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Retford (Trinity Fields) has the most, with 1,207 reviews rated 4.2 out of 5, followed by Retford (Tiln Lane) with 510.
The five Together Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.