Trusted Agent profile
★★★★★
1,726 reviews across 5 offices and 2 platforms
Together Homes has five offices, in Retford (two offices), Easingwold, Middlesbrough and Cayton. Together they have 1,726 reviews on two platforms, rated 3.7 out of 5 overall.
Together Homes's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotDream Team!
Tamasine & Glenda are the ultimate dream team! They’ve been so incredibly helpful and caring throughout the process. They allowed us time to really ensure we were making the right decision and we can’t thank them enough for their genuine desire to help us find the perfect house.
We are delighted with your feedback Hannah - thank you for sharing.Ruby
5/5
TrustpilotGreat experience
We dealt with Rebecca at the Kirklevington development. Great customer service. Welcoming, easy to talk to, knowledgeable, rational, really impressed.
Thank you for letting us know that Jon - it is really appreciated.Ruby
5/5
TrustpilotBrightwell Suffolk
We have been waiting to buy a house on the Brightwell development Suffolk for over a year and now we finally have one. We met a couple of staff in particular that have been so helpfully through the whole process of buying our new home Simon & Rachel who we cannot thank enough. It has been a rollercoaster for us having to sell two properties to get the new home but Simon Long has helped us every step of the way with great communication and updates as well as good advice which helped us buy the property thanks.
Thank you Mr Smith for taking the time to share your experience to date and we are delighted that you are happy.Ruby
5/5
TrustpilotGreat customer service so far and also…
Great customer service so far and also the fact that every details about the process is wellExplained with details
Thank you for leaving a review about your experience; it is really appreciated.Ruby
5/5
TrustpilotWool Gardens Crewkerne.
Andrea at Wool Gardens Crewkerne was fantastic.Made us feel comfortable and there was no pressure sales.We got a great deal on the property and we couldn't be happier.
Thank you so much Simon for sharing your experience of buying a new home and for choosing Taylor Wimpey.Ruby
5/5
TrustpilotDenise was excellent at the Aldborough…
Denise was excellent at the Aldborough Gate site , very professional and made the whole buying process a great experience
Thank you so much - I'll let Denise know who will be so pleased!Ruby
5/5
TrustpilotThe way the developers attended to us…
The way the developers attended to us was excellent Danny and Sharon. I enjoyed their approach and understanding.
Thank you Folarin for your review which we really appreciate you leaving.Ruby
2/5
TrustpilotThey take reservations fee after…
They should take reservations fee after mortgage approval letter. We lost £1000.
We are sorry that this has been your experience with us, we have contacted the regional office who have advised that contact will be made this week to discuss your concerns further. Ruby
5/5
TrustpilotDevelopment at Letham Meadows
Alex at Letham Meadows was professional, informative and helpful throughout the reservation process.Clear guidelines given regarding inclusive costs, upgrades available and estimated build time.
Thank you Mrs McFarlane - that's great to see so thanks for letting us know.Ruby
5/5
TrustpilotThe friendly staff
The friendly staff, always pleased to help with any enquiries. Hats off to them all.
That great to know!Ruby
5/5
TrustpilotBuying experience
The friendly and helpful site agent made the whole process comfortable and easy to understand. Absolutely superb.
Thank you Mark for taking the time to leave a review about your experience.Ruby
5/5
TrustpilotThe staff have so far been very helpful…
The staff have so far been very helpful as I find the whole experience stressful and am not technologically savvy!
We're pleased to see that Susan! Thank you for letting us know.Ruby
5/5
TrustpilotRachel has been very good in…
Rachel has been very good in communication
We do appreciate you leaving a review to share that - thank you Satish.Ruby
5/5
TrustpilotSamantha in sales has kept us informed…
Samantha in sales has kept us informed through the whole process since choosing plot to reservation.
What wonderful feedback - thanks Veronica! We are delighted!Ruby
5/5
TrustpilotEveryone is really helpful
Thanks - that is great to see!Ruby
5/5
TrustpilotSt Augustine’s
Our experience from viewing the show room to moving into our house was smooth. Both Lisa and Emma from the sales team at St Augustine’s are amazing, always answered any questions we had, sorted any issues for us and were great support for first time buyers!
We will ensure that Lisa and Emma receives your feedback so we really appreciate you letting us know Ellie-Mae.Ruby
5/5
TrustpilotVery good keep going
Very good keep going i wish you all the best
Good review! Ruby
1/5
TrustpilotBe careful
Be careful, they give you a 2 years warranty and when that time passes they want nothing to do with you even if you discover hidden defects when they were building the flats. They are a big corporation and will try to bully you into no action.
Your feedback is really important to us Nafissa and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
4/5
Trustpilot..Buying a new house
Bit early for comments, the house isn't built yet!!!!.
Thank you Rob for sharing your experience to date.Ruby
5/5
TrustpilotI had an excellent experience at…
I had an excellent experience at Wixams. They were up front and honest about everything. They answered all my questions. There was good customer care.
Excellent feedback - Thank you!Ruby
5/5
TrustpilotThe Friary Meadow team are very Knowledgeable
The experience I have had in the initial process of purchasing a property from the Friary Meadow team has been exceptional. Thank you to Sue and Chloe for giving me a detailed breakdown of what I needed to know about the property.
Thank you for your sharing your experience with us and we appreciate your feedback about Sue and Chloe which we are delighted to share with the regional office!Ruby
5/5
TrustpilotThat you can have keys to be able too look round the home before making decisions
Sophie Morris explained everything in detail and was very knowledgeable. Our experience so far has been very good.
Thank you, from all of us, for taking the time to share your Taylor Wimpey experience.Ruby
5/5
TrustpilotSales team went above and beyond to…
Sales team went above and beyond to help me.Very friendly and patient.
That's great to read Tracey. Thank you for sharing!Ruby
2/5
TrustpilotLong term reivew of TW Aftersales
We moved into our new-build in December 2021 and wanted to leave a review following our full experience, not just after we had seen a 'yes-man' style salesman/saleswoman as it would appear that the majority of the reviews on this site are as they pushed us to leave a trustpilot review following our intial showhome viewing.Firstly the communication up until the point of exchange was good, as they didn't have our money until that point. The sales woman did however try to put up unnessary barriers to our own flooring measuring team coming to view and measure our house, including refusing them access to the property after she had said it would be ok. I believe that this was so that she could sell us the flooring at vastly inflated prices. The first site manager, Ester, was very nice and all problems with the salemanager were negated by completely bypassing her. She was the first of 3 site managers in the 6 months that TW were still on site.Communication when we had moved in was a disaster to say the least, unfortunately, I had a run-in with a customer services member whose only role it appeared was to attempt to wind up whoever called and try to provoke a response, she was a complete Karen unfortunately. We were given a customer relations manager whose role it is to tell you that the problems you are experiencing are ok or not TW fault, ours changed after about 4 weeks of being in the house, the next one, a lady called Aleksandra Sexton, had vast periods of time where she was completely uncontactable due to, I believe, a serious family matter, however TW did not alert anybody to this or provide alternative customer relations manager to talk to, this was for about 2-3 months. It always felt like a fight to get these people to do the right thing for the customers unfortunately, a lot of strongly worded emails eventually made them see sense why having a bent front door wasn't the fault of the customer or why a leak which filled up the biggest bowl you could possibly fit that filled up after 3 hours, was not a controlled leak as the bowl would fill up 2-3 times over whilst you slept...Anyway, about the issues we saw:Major issues we had with the house across the first two years within moving in:Incorrectly plumbed in bath leading to leaks. Time to resolve - 2 weeks with 2 visits, dealt with site manager directly.Incorrectly plumbed in dishwater drain hose leading to leaks and damaged kitchen units. 32 weeks, 26 phone calls, 3 botched visits where unit wasn't replaced and replacement unit was lost somehow. Ended up taking compensation instead due to missed visits by TW.Incorrectly fitted front door jammed shut after 2 days of moving in, fixed same day (Xmas eve 2021) later leading to below issue, quote from the emergency locksmith after 2 days of being in the house "This is one of the worst doors that I have ever seen on a new build".Poorly fitted guttering required to be rejoined on two separate occasions. Incorrectly fitted front door frame leading to bent front door which required many visits and arguements between TW and the original door manufacturer. Door eventually replaced after 30 weeks and 42 phone calls.Garden subsidence due to poorly installed drains. 12 weeks.Poorly fitted rear patio doors leading to unlocked, jammed doors. Refused that it was an emergency when the door couldnt be locked.All 2nd level windows had scratches on and some glass on bottom floor, glass replaced after 4 weeks.There were a lot of other more minor issues that were resolved with the site manager directly and second site manager. At the end of the day, we have a house that both my wife and I love, but with a tonne of issues that a 4, 5 star builder should have been able to stop happening. For that reason, I feel a 2 Star is fair.
Your feedback is really important to us James and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Together Homes is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Retford (Trinity Fields) has the most, with 1,207 reviews rated 4.2 out of 5, followed by Retford (Tiln Lane) with 510.
The five Together Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.
