Together Homes estate agents in Retford, Easingwold, Middlesbrough and 1 more

★★★★★ 5/5

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Emily...Castle Manor Ashby de la Zouch :-)

We visited the Castle Manor site at Ashby de la Zouch yesterday and were greeted by Emily! I just wanted to give her a massive shout out....she was friendly, welcoming, super helpful and although we were only making initial enquiries she spent time chatting things through and made us feel at ease straight away! Time will tell if we end up taking those enquiries further but it certainly made us feel encouraged to start the ball rolling! Thank you Emily!

Katie · 18 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Trinity Fields/ Knaresborough/ Joanna Taylor

Joanna at Trinity Fields, Knareboro' was an excellent Sales Executive,very knowledgeable, supportive and completely understanding - l would definitely recommend her to anyone thinking of buying a new build property.

David · 17 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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Do not buy!!!

After 8 years of reporting a continuous problem, senior management (customer service director) refuses to support any further. I have requested a SAR and will be taking this further. I wish I had read the poor reviews before buying from this truly terrible company

JAMES · 17 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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Really poor customer service and advice

Really poor advice, slow responses. Different staff gave different messages and obviously didn't ever speak to each other. No apologies! Generally very poor customer service and as for the financial advisors just don't bother!!! Couldn't be more disappointed.

Jennie · 14 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 3/5

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God works in mysterious ways!

We have been waiting many months for a Ransford property to be released on Barcud Coch, Edlogan Wharf, Cwmbran. We were recently informed by the sales office that it had been released with an asking price that we felt was rather excessive for the area based on current house market prices on the estate. Hence we made an offer lower than the asking price being told that TW would put our offer to head office. We were cash buyers with nothing to sell so we had hoped for a good deal. We heard nothing further back for some days so we emailed TW sales office saying that we had heard nothing further reiterating our original offer but had a surprising response saying that it had been reserved by another party and therefore SOLD. TW really don’t care about their potential purchasers only greed, bonuses and maximising their sales profits. The only saving grace is that we have since looked at the area in greater detail and found out that they aren’t building a second canal crossing for some years so the main roads won’t be made up for a long while due to construction on future phases. We would have had heavy plant, equipment and machinery passing our front door daily with all the associated mud, dust and noise that goes with it. It was also noted that there has already been reported issues with petty crime, antisocial behaviour and we noted defects in the property with damaged garage doors, the garage being used for builders storage, poor garden drainage, shoddy pointing, leaking down pipes and defective patio doors etc. TW intend to build a playground and two large playing fields adjacent to the property which would have attracted unruly local youths and no doubt antisocial behaviour along with football and golf balls being fired aimlessly into the air and high annual service charges for the site upkeep. God really does work in mysterious ways and TW probably saved ourselves us a whole lot of hassle and grief. It shows to us how it is so important to do your research. Thank you TW.

Malcolm · 14 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Westfield Gardens, Newton Mearns

Westfield Gardens, Newton Mearns. Gillian and Pamela were the perfect sales reps, thank you! We have been in house for over a year and the after service has been just as good. Snags have been sorted swifty and we are super happy with our dream home.

Siburrman · 13 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Brilliant New House!

Marvellous purchasing experience. Reasonable price and good offers. Julie, the sales executive, is really professional and helpful.

Henry · 13 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Very helpful and great advice

Very helpful and great advice. Very professional, nothing too much trouble. Friendly service.

James · 12 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Great staff.

Friendly super helpful and knowledgeable staff. Special thanks to Tom at Gillingham Lakes.

Linda · 12 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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New home

Excellent customer service to everyone at orchard park. Thank you all so much for making our dream home a reality we can’t wait to move in. With easy mover we now look forward to our new home purchase, everyone went above & beyond.I would recommend to anyone with there professionalism, high standards and great taste🌟 🌟 🌟 🌟 🌟

Paula · 12 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Proffesional team

Proffesional team, great set up, runs like clockwork.

David · 12 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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I had a fantastic experience- such…

I had a fantastic experience- such regular communications, no question was too small or too big for Pamela, Carol, Michelle and the team and they made my first home owning experience feel really special and really supported!

Emma · 12 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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0 Star Rating If I Could!

If I could give 0 stars then I would. Whatever you do, do not buy a house from this company if you want any form of straight forward house buying process. The company are pathetic. They are that bad that they have come off social media. I can only assume that is because of the level of complaints that they would have received!We have been on one of their sites for 2 years now and are still having problems with them.

Gareth · 11 March 2024 · Together Homes Retford (Tiln Lane)

★★★★★ 1/5

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Stay away new build nightmare

New build house bought on the help to buy scheme at 50% ownership with Sage housing. The property is on the Spring croft development in Winsford.Mould issues around house as damp course is failing, air vents inside not working as should, cooker hood not doing the job it is meant to do, the list goes on. As i bought the house with sage housing i have to go threw them to resolve issues, but i have only met hurdles and obstacles trying to resolve issues. Its a bad build and a nightmare first home for me, will be speaking to housing ombudsman again. Its sad, you don't expect the house to be in such a state and also be treated as if you are low level nobody, to be polite.

Imran · 11 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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Worse develper at Glenvale Park. STAY AWAY

I bought a property at Glenvale Park and this being the most expensive item I have ever bought has also given me the most grief. On completion, a lot of snags were reported, site team took the keys to my house but for 2 months nothing was done. In the end, I had to get someone in privately to sort some out. Landscaping not doneBroken seats left inPedestal not fitted properly Car Charging point fixed at the back of the houseHoles in floor and wallsFront door bent and not fit properly Mortar joints disintegrated etc. Some of these issues are still outstanding with no resolution dates in sight. Site seems not to care as I have made many contacts but chosen to do nothing

Michael · 11 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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Poor experience

Saw one of the show homes in knaresborough and liked it. Fortunately sales/customer service was so poor we didn’t move ahead with it. Now reading all the bad reviews I’m so happy we didn’t go ahead .

KMO · 11 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 4/5

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I have a nice journey during my…

I have a nice journey during my purchase from Dec 2023 till the completion in mid of Feb 2024. Thank you!

Wing · 9 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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TW have the most ignorant customer…

TW have the most ignorant customer services department. I have been trying to sort out a matter which is as much in their interest as my own, but they are really useless at communication and just don't respond to emails unless I push them.

Chris · 8 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

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Linden/Vistry Homes

I've held off adding a review to this on Linden, in hope that they may actually sort the issues we have, but no, now 15 months living in our home near Bristol, the awful workmanship, cheap materials are still causing us issues, and not helped at all by their Customer Service team. We have had issues with everything you can think of, the garden not level to plan, drainage, faulty appliances, a lash up kitchen, all of the trade work has been appalling (to a point we had 4 lots of painters in to paint our home, and we still had to do it ourselves!) I accept most snagging, I accept issues that follow with buying a new build, I'm not naïve, however, what I didn't expect was a Customer Service team who literally and trained and paid to take no responsibility whatsoever! Our garden not being level or draining properly, at one point was put at our door, for letting our dogs out into the garden and this was a Service Director, and when we refused to deal with her, we got their Service MD, who closed our complaint as we were being aggressive! Not once did either, high ranking service members, take any responsibility for anything, despite it being made very clear that it was all down to their workmanship. I wouldn't recommend paying for any upgrades, you won't get what you pay for. When you first see someone in the Sales office, they will make a point of saying, not to look on TP, as the issues are not what they seem, so we thought, fair enough, live and let live.......Boy did we get that wrong! If you are considering purchasing a Linden/Vistry home or any of the other properties within their chain, please really think first, do read all of these comments as gospel and make sure you get an independent snagging company in, as Linden will avoid any responsibility or cost. Also make sure you get everything in writing as NHBC will become your friend through the whole experience and Linden do anything to avoid putting things in writing, which you need, to put in a formal complaint.

DJ · 8 March 2024 · Together Homes Retford (Tiln Lane)

★★★★★ 5/5

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The sales team are welcoming

The sales team are welcoming, friendly and really helpful.

Sian · 7 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Excellent follow-up service

Picked up the key at Church Crookham in Dec 2023. Handed Linden the list from a professional snagger and they addressed in a timely manner. Jonathon, who dealt with the snags of my house has been amazing and very helpful. He is willing to go the extra mile to keep his customers happy.I got a washing machine failed installation from a subcontractor this morning. Texted Jonathon for help, and he just showed up at my front door with his team and sorted it out in the same morning.Thank you to the team over at Albany Park. Efficiency at its finest.

Kelvin · 6 March 2024 · Together Homes Retford (Tiln Lane)

★★★★★ 5/5

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The customer service was excellent Ryan…

The customer service was excellent Ryan & Ali (sales executives) were helpful and makes the journey easy for me as a first time buyer. We'll done to you both

Ola · 6 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Excellent Customer Service

The sales team members at East Hollinsfield, Sam and Alison, were truly amazing. They were friendly, customer-focused, and always available to communicate with us promptly. Thanks to their excellent service, the entire process of buying a house, from home reservation to completion, was smooth and stress-free. We would also like to thank Andy, the site manager, and Amir, the Customer Relations Manager, for their continued support since we moved into our new home.

Kachi · 6 March 2024 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

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Excellent customer service.

Rating only, no written review.

Ms · 5 March 2024 · Together Homes Retford (Trinity Fields)