4/5
I was able to complete the purchase on…
I was able to complete the purchase on the day with the help of the sales person.
Agent replied · 19 June 2024
Thank you for sharing JamesRuby
Trusted Agent profile
★★★★★
1,725 reviews across 5 offices and 2 platforms
Together Homes has five offices, in Retford (two offices), Easingwold, Middlesbrough and Cayton. Together they have 1,725 reviews on two platforms, rated 3.7 out of 5 overall.
Together Homes's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
I was able to complete the purchase on…
I was able to complete the purchase on the day with the help of the sales person.
Thank you for sharing JamesRuby
5/5
Great customer experience
The process from start to finish was well explained.
Great review!Ruby
5/5
Friendly and well informed staff
The buying has been as straight forward as the progress can be. All the staff are really helpful and friendly. Taylor Wimpy also ensure that I am kept up to date with each part of the progress
That's great to see so thank you for sharing!Ruby
5/5
Sales
So far the ladies in the sales team have been so welcoming and helpful in both Barton Seagrave and Wellingborough .I have reserved a property just waiting for everything to get sorted. Highly recommend
Thank you for letting us know!Ruby
5/5
Jake has been great helping us through…
Jake has been great helping us through the process so far of buying our new home!
Thank you for taking the time to share your experience Emilia!It is most appreciated.Ruby
5/5
A really good experience
A really nice looking, well fitted and finished house in well cared for surroundings. The sales executive, Bryony Green, is very knowledgeable, not pushy and didn’t use any “hard sell” tactics. She worked hard to get us the right deal. The information on the house, both paper and electronic versions, is comprehensive. The way forward is very well mapped out, too, in terms of snagging, being shown how the house systems work etc.
Thank you for letting us know!Ruby
1/5
Terrible house builder stay clear
Probably the worst company to deal with. Promise you the world then will dodge duck and dive any problems you have. Then turn round and tell you it's not there fault never buy a home from them.
We're sorry that this has been your experience with us Jamie. We have been unable to find your details on our system. Please do get in contact with your regional office or call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
5/5
We found all the sales consultants…
We found all the sales consultants Livia, Vivienne and Sarah to be really helpful. We especially found Livia to be really understanding and very helpful. Fully explaining the sales procedure. Livia has been pleasure to deal with and very professional.
Thank you for taking the time to leave a review with us!Ruby
1/5
A terrible developer
A terrible developer. The window sill is leaking, and after an inspection in April, they removed my window sill board, leaving a large hole of 30×120cm. I have emailed the developer's customer service department over ten times, but they haven't responded. To this day, no one has come to fix it
Your feedback is really important to us and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
2/5
Be careful what you sign up for
Have concerns that the estate is still left unfinished, no landscaping complete to spec and suds pond unfinished with ugly fence surrounding it. Weeds everywhere and paths unfinished. Lack of after care is abhorrent.
Your feedback is really important to us Nicola and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
1/5
A dreadful experience
A dreadful experience. Faults too many to mention which Taylor wimpy were well aware of before completing and had more than sufficient time to correct. Since completion a list of very poor responses to the many faults and very poor quality finish.
Gordon, We're sorry that this has been your experience and have passed your feedback onto the regional team to ensure contact is made next week.Ruby
5/5
Michelle has been absolutely brilliant
Michelle has been absolutely brilliant! Lovely and bubbly person and really knows her stuff. Really recommend!
Thank you for sharing your experience with us Rachel!Ruby
5/5
Sales
My sales lady Janine has been really helpful with choosing my options and booked appts around my work schedule, no problems encountered.
Thank you for taking the time to leave a review!Ruby
5/5
Excellent customer service
It was a beautiful experience for me. The staff were absolutely welcoming and always willing to help with any query. Excellent customer service.
Excellent Review!Ruby
5/5
Julie & Team at Heathwood Brunton Rise
Sure, here’s a more concise and toned-down version for Trustpilot:---Julie and the team at Heathwood Brunton Rise Development were incredibly helpful and communicative throughout our home buying process. They went above and beyond to ensure everything went smoothly, making the initial steps easy and stress-free. We are grateful for their excellent service and look forward to the next stages.
Thank you for sharing your experience with us Mitch, we really appreciate taking the time to leave a review!Ruby
4/5
Everyone was really helpful.Only…
Everyone was really helpful.Only criticism I have is the person who was helping Spelt my name wrong so I had to do it online and I’m not very good with technology .But besides that everyone has been very helpful
Thank you for taking the time to leave a review with us!Ruby
5/5
Great customer experience
Great customer experience. Highly recommend.
Thank you Kevin, your kind words are a pleasure to read.Ruby
5/5
Bryony and Michele has been amazing
Bryony and Michele has been amazing, both in helping us secure the plot then taking their time in talking us through the plot itself and exactly what we are purchasing.
Thank you for taking the time to let us know about your positive experience. We'll be sure to share your kind words with Bryony and Michele.Ruby
1/5
Avoid at all costs!!! They just don't care! 4 months & counting and still got the stress!
Shocking tradespeople used to complete there houses, then take forever to fix any snags and when they do whoever they use generally creates even more issues that need resolving, probably got at least 100 issues in my new build home, complained to customer service manager to get resolved and now 4 months on from 1st complaint and still very little done & what has been is either very poor and needs redoing or the people doing it have to come back to do the same job over & over, moved in with 9 damaged kitchen doors, replaced 8 out of 9 on 1st attempt & 5 of them damaged, came back to replace 6 out of 6, 5 of them now damaged, this rate will need 5-6 visits to replace some damaged doors & thats the least of our worries! Staff are very poor and don't actually care about the customer it seems! i could go on & on! Just stay clear!!!!!!!!!!!!!!!!!!!!!!
Thank you for providing your contact details separately, we've been advised by the regional team that they are in regular contact with you and are working with you to resolve the items you have raised.Ruby
2/5
After care is terrible and the estate…
After care is terrible and the estate is yet to be finished. Which has been promised many times and not followed through. But the worst bit is the toddlers park that was built the bins are over flowing with rubbish and attracting rats. When they are contacted they tell us some one will be out and they don’t turn up very poor
Your feedback is really important to us Sarah and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
5/5
First Time Buyers - Weldon Manor
Jackie at Weldon Manor was absolutely superb. She allowed us to view the show rooms with plenty of time. We were explained all the details that came with the house and all questions were answered both quickly and thoroughly. We had left the viewing feeling satisfied, appreciated and comfortable. Reserving the house of our choosing was also swift and informative. Customer service was and still is amazing. We could not of asked for a better experience to start things off!
Thank you for taking the time to leave a review with us!Ruby
1/5
VERY VERY BAD, Disgusting, Unethical
VERY VERY BAD. They said sold-out completely in that site. But again 6months later They advertised a plot available for sale and ready to go. I and friends are calling from last 1 week, all calls going directly to the voice mail. No response to voice mails, viewings request messages, call back requests. Really this is really disgusting.. and unprofessional.These people are making buyers fools with their tactics. this is not ethical.. Reach me on: 07404105405
Thank you for providing your contact detail we have been advised that the regional team have been in contact with you.Ruby
5/5
Gareth at Riven Stones
We cannot recommend Gareth at Riven Stones highly enough. If you’re looking for someone who will go above and beyond to ensure your satisfaction, look no further. He really is a credit to TW and his commitment to excellence and fine details is second to none. We are profoundly grateful for his assistance. Chris and Elena
That's wonderful to know Chris and Elena so thank you for sharing your Taylor Wimpey experience with us!Ruby
4/5
Getting the new house I’ve always wanted
Amazing news! We are delighted you chose Taylor Wimpey for your new home Nicholas. Ruby
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Together Homes is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Retford (Trinity Fields) has the most, with 1,206 reviews rated 4.2 out of 5, followed by Retford (Tiln Lane) with 510.
The five Together Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.