Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

Verified

Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

If you are thinking of selling your house I thoroughly recommend you visit these guys. They work closely with you to create the best strategy to market your house and you very quickly become aware that you are in safe hands.

Dave · 2 July 2020 · Thomas Morris Royston

5/5

Google

We had a long drawn out sale due to circumstances beyond anyone’s control. All during the process the Staff at Bournville we’re always efficient, upbeat and supportive. I have moved many times over the years and my last two moves were with this Oulsnam branch. I feel qualified to say the standard of service they gave was exceptional.

Kenneth · 2 July 2020 · Thomas Morris Royston

5/5

Google

Robert Oulsnam Bournville were efficent and approachable on all occasions. They offered professional advice and support on a regular basis. All staff members were friendly and positive which made the whole selling process a lot easier. Highly recommended!!

Katie · 2 July 2020 · Thomas Morris Royston

5/5

Google

We recently sold and purchased through Oulsnam in Bournville, and found them to offer a fantastic personable yet professional service right from initial consultation, through viewings of prospective purchases and then onto completion. Communication was consistently regular and helpful throughout, and they were great at keeping the wheels moving during what ended up being a long completion process. Thanks to all at the Bournville office - we would certainly recommend to anyone else looking to either sell or buy.

John · 2 July 2020 · Thomas Morris Royston

5/5

Google

We chose Oulsnam Bournville for their knowledge of the area, enthusiastic staff and market share. We were pleased with the number of viewings especially since our property would only appeal to a particular buyer. Once sold there were some issues with surveys etc that were dealt with efficiently and delays caused elsewhere in the chain that were chased regularly. The team covered for each other during holidays so we always felt well looked after.

Paul · 2 July 2020 · Thomas Morris Royston

5/5

Google

Sale of our property when really smoothly and the staff were very helpful.

Kathleen · 2 July 2020 · Thomas Morris Royston

5/5

Google

A real cut above other estates agents in both regards as being a seller and a buyer. Their customer server is excellent and communication with customers is obviously very important to Oulsnam (unlike several other estate agents); found they were very efficient, kept you informed about every process and every viewing via text and email reminders. As a seller I really felt they were there for you, pushing things forward, chasing up solicitors etc. to keep things moving. As such the sale of our property was smooth and as stress free as these things can be. The staff are fantastic (in particular Rachel and Becky who I had most contact with) both professional and polite, nothing was too much trouble for them. I’d definitely recommend Oulsnam whether you’re buying or selling.

Stevie · 2 July 2020 · Thomas Morris Royston

5/5

Google

After a disappointment of a sale falling through, we found another sheltered housing flat for my father through Oulsnam. Samantha was very efficient and showed compassion throughout. We have both sold and bought through Oulsnam over the years. They have always shown a high standard of customer care and we wouldn’t hesitate to use them time and time again.

Tracy · 2 July 2020 · Thomas Morris Royston

4/5

Google

After lodging complaint noise regarding the neighbours yesterday, Rosie contacted me to find out more information. She listened to what I had to say and said she would be in touch with the neighbours and also notify the landlord. Watch this space!

Trudy · 29 June 2020 · Thomas Morris St Ives

Agent replied

Hi Trudy, Thanks for your rating. I hope that the matter is resolved to your satisfaction.

5/5

Google

Very professional and friendly. My first experience with ewe move and I would definitely look to sell my house with them.

Julia · 25 June 2020 · Thomas Morris Royston

Agent replied · 25 June 2026

Thanks for the feedback Julia!

5/5

Google

Excellent. Nothing else to say really but I'll say it anyway. Edward was endlessly patient, charming and helpful. He started off giving great advice on how we might best present our house to make it as appealing as possible. Once we'd done …

Peter · 25 June 2020 · Thomas Morris Royston

1/5

Google

Discounting place. Dirty beds, rooms and bathroom.

Adrian · 25 June 2020 · Thomas Morris Royston

Agent replied · 25 June 2026

Hi Adrian. Could you delete this review please? You have left it for the wrong business. We do not rent out rooms. Thank you

5/5

Google

I really can’t recommend Ewe Move and Edward Jarvis enough. We initially had our house on the market with a big chain estate agent. It was listed with them for many months and we grew tired of new staff arriving not knowing the house and unable to answer potential buyers questions. Unsurprisingly we received no offers or if we did nowhere near asking price. Edward was different. Edward conducted every viewing himself and knew it inside and out. Any question buyers had he knew the answer. His marketing of the property was impressive, lots high quality photographs of all the rooms and a professional looking video tour of the house. It took Edward less than a week to sell our house and we got asking price for it which we were very happy with. Post sale Edward was very helpful and accommodating and we managed to sell and buy our new property in these unprecedented times. We were one of the lucky few. Anyone who is planning on selling their home I would recommend Ewe Move every time.

Gemma · 25 June 2020 · Thomas Morris Royston

Agent replied · 25 June 2026

Thanks so much for your lovely review Gemma. You guys were fantastic clients! Here's to many happy years in the new place.

5/5

Google

Used letcheck many times as a landlord. They are reliable and efficient and provide extremely comprehensive and transparent reports.

Stephen · 23 June 2020 · Thomas Morris Ramsey

Agent replied · 23 June 2026

Thank you so much for the 5 star review! It put a smile on all the teams faces.

5/5

Google

Rating only, no written review.

Sian · 23 June 2020 · Thomas Morris Ramsey

1/5

Facebook

time wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools

Becky · 23 June 2020 · Thomas Morris St Neots

4/5

Google

We sold our house via Thomas Morris. Friendly service, good experience overall. We dealt mostly with Karla who was great. However, we believe our house was a bit overvalued at the initial meeting

Karolina · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Hi There Karolina, Thank you very much for your kind words about our "Friendly service..." . I know that Karla and the team at Biggleswade will be delighted to see this review and we take on board your observations about the initial valuation.

5/5

Google

Rating only, no written review.

Raiffel · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Thanks Raiffel - we really appreciate your 5 Star rating!

1/5

Google

Poor communication, spent weeks chasing them for rental pack information which I still haven’t received. They don’t respond to emails. Make up excuses why they haven’t done things. Would not recommend. Karla was lovely but unfortunately we haven’t been able to deal with her recently.

Adele · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Hi There Adele, I'm genuinely sorry to hear about your experience and will be speaking with the branch concerned

5/5

Google

Would absolutely recommend! Very professional throughout whilst also remaining friendly and always just one phone call away. Very spot on with all our queries. Karla Marwood has been excellent in keeping us updated and chasing things for us to ensure we are always reassured and the whole process goes smoothly.

Ioana · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Hi there Ioana, What a lovely review! We really appreciate you giving such a detailed explanation of your experience … More

5/5

Google

Karla and the team were really on the ball with all the issues that arose and successfully helped to get the sale completed. Great communication and experience of working with them.

Adam · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Hello Adam, What a lovely review of Karla and the team at Biggleswade - Thanks. I know they will be really pleased to see your post.

5/5

Google

Rating only, no written review.

John · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Hi John, Thank you for your fantastic 5 Star rating of our Biggleswade team - much appreciated!

5/5

Google

We had a lot of hiccups along the way when buying our house but Karla Marwood especially really helped us out, put our minds at ease and got everything moving how it should be. We are so grateful for all of her hard work and effort! She deserves a pay rise!

Michaela · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Hi Michaela, Sorry to hear that you had some problems when buying your home but THANKS for acknowledging the help and support you received from Karla at our Biggleswade branch - your comments are appreciated!

5/5

Google

A really positive experience. Great customer service and answered all my questions. I would totally recommend.

George · 22 June 2020 · Thomas Morris Biggleswade

Agent replied

Thank you very much George! We really appreciate that you've taken the time to leave this review and rate your experience with 5 stars. I'll let the office in Biggleswade know.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

The Trusted Agent

Is this your office? Claim your page.