4/5
Very helpful agents. Patient from the start to the finish. Would recommend.
Agent replied · 21 June 2024
Thanks for taking the time to leave your feedback, we're pleased to hear that you were happy with our service.

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★★★★★
1,879 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,879 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
107
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
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The Property Centre's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2019.
2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2019. A Negotiator Awards winner every year since 2019.
2024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
2022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Very helpful agents. Patient from the start to the finish. Would recommend.
Thanks for taking the time to leave your feedback, we're pleased to hear that you were happy with our service.
5/5
Excellent service from all the staff. I would highly recommend them and will use them again!
Thank you for your review, Liam. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.
5/5
Oliver brilliant, found a buyer in 3 days. Kim who dealt with the after sale negotiation was excellent, her help was invaluable.
Thank you for your review, your kind words will be passed on to Oliver, Kim and the Cheltenham team.
5/5
Excellent communication every time we have met with the in-house mortgage advisors. Always been welcomed into the office by all staff.
Hi Amelia, thank you for your review. As a Company, we pride ourselves on our excellent communication so it’s great to have that recognised,
5/5
Purchased a property in Cheltenham marketed by The Property Centre. The process/chain was managed efficiently by the whole team, but in particular, Julian, who provided regular updates on progress for me.
Many thanks for your review, Matt. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised, we wish you all the best in your new home.
5/5
Barney Jackson has been a property consultant to me for a number of years and he is someone that I trust to give me honest and appropriate advice on properties that I am actually interested in. He understands what I am looking for and why and to boot he’s a really nice chap to know.
Many thanks for your review, Susan.
5/5
Fantastic service from the Property Centre, have used a couple of other agents in the past but would now put everything through these guys as they were honest, professional and secured a great sale for me. Barney Jackson was a pleasure to deal with.
Thank you for taking the time to leave your review, Julian. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.
5/5
I found everyone at the Property Centre very helpful and friendly. My main poc was Barney, who kept me informed of all progress; I got full feedback on viewings in a short timeframe and overall was exceptionally pleased. I’d recommend them to anyone (and already have-my neighbours have also used them!)
Thanks for reviewing our service, Helen. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to Barney and the team.
5/5
I have been delighted with the level of service I received when selling my property. Communication was excellent and I was kept up to date with the process at each step. All Staff are professional and very helpful I recommend and would use The Property Centre Cheltenham again.
Hi Matt, thanks for your review. We're happy to hear that you were pleased with our service and your kind words will be passed on to the Cheltenham team.
5/5
Purchased our first house with The Property Centre, and they were amazing start to finish. Barney did the initial viewing with us and he was very helpful and knowledgable. Kym helped us secure the property once we had offered! Couldn’t be more thankful for the support they’ve given us!
Thanks for your review, Mollie. Good luck in your new home!
5/5
I cannot praise The Property Centre Cheltenham enough. From the outset they have been friendly and efficient with excellent communication at every stage. We had nine viewings in the first week and sold immediately. Despite lockdown then …
Thanks for taking the time to review us, Sarah. We're delighted you were pleased with our service and wish you all the best in your new home!
5/5
The Property Centre were brilliant from start to finish of our sale. They were enthusiastic throughout the process and kept us well informed as to what was happening. After having a bad experience with another estate agent The Property …
Thanks for taking the time to review us. We're delighted you were pleased with our service and wish you all the best.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Overall good experience, no problems at all
Thanks for taking the time to leave your feedback, we're glad you were pleased with our service.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
Thank you for your review, Kim.
5/5
My favourite property agents
Thank you for your review
1/5
Another agency that don't respond to emails via their website, received several automated replies but no actual responses. No-one to speak to either. Far from the best customer service.
Dear Cally, thank you for leaving your feedback. We pride ourselves on excellent communication so we’re sorry to hear that, on this occasion, our service fell short of this. We’re keen to follow up your concerns, so would appreciate if you … More
5/5
A first class experience from Lee and his team in Longlevens. We've been updated with progress throughout and everyone involved has been highly professional from day one, culminating in an acceptable offer in less than a week. Well done from me....would HIGHLY recommend
Hi Nick, thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the Longlevens team.
5/5
Although in the early stages of purchasing a property through the Longlevens branch our experience so far has been amazing and a special shout out goes to Hannah who even found our ‘dream’ home before it went on the market. Any enquires are dealt with swiftly and Hannah has been in regular contact throughout.
Many thanks for your review, Sally.
1/5
Absolutely useless, appalling attitude and extortionate leaving fees - even if you leave due to their incompetence.
1/5
Avoid - Do not use
Avoid with all cost - They will maliciously try to grab your deposit regardless.I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered.Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour.Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow).Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves------------------------------------Update: The Resolution service saw through their lies. Jog on you thieves
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.