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The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,879 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,879 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,676

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

107

Reviews on Facebook

Business-wide

Trustpilot logo

96

Reviews on Trustpilot

Business-wide

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Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

  • GoldESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)Cheltenham
  • WinnerESTAS 2026: RAN Agent of the YearCheltenham
  • Best in CountyESTAS 2026: Gloucestershire, SalesCheltenham
  • Best in PostcodeESTAS Best in Postcode 2026: GL51, SalesCheltenham
  • Best in PostcodeESTAS Best in Postcode 2026: GL2, SalesQuedgeley
  • Best in PostcodeESTAS Best in Postcode 2026: GL5, SalesStroud
  • BronzeESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
  • Best in PostcodeESTAS Best in Postcode 2026: GL4, SalesAbbeymead
  • GoldESTAS 2026: Sales, West Midlands (Heref, War, WM, Worcs)Worcester
  • Best in CountyESTAS 2026: Worcestershire, SalesWorcester
  • Best in PostcodeESTAS Best in Postcode 2026: WR4, SalesWorcester

ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2019.

ESTAS awards by year, 2025 to 2019
  • 2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: GL50, SalesCheltenham
    • Best in PostcodeESTAS Best in Postcode 2025: GL5, SalesStroud
    • BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
    • Best in PostcodeESTAS Best in Postcode 2025: GL4, SalesAbbeymead
    • Best in PostcodeESTAS Best in Postcode 2025: WR4, SalesWorcester
  • 2023 3 Best in Postcode across three branches ESTAS 2023 winners

    • Best in PostcodeESTAS Best in Postcode 2023: GL50, Sales & Lettings (Landlords)Cheltenham
    • Best in PostcodeESTAS Best in Postcode 2023: GL5, SalesStroud
    • Best in PostcodeESTAS Best in Postcode 2023: WR4, SalesWorcester
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2019. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2024 to 2019

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Latest reviews from every office of The Property Centre

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Very helpful agents. Patient from the start to the finish. Would recommend.

Adam · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to leave your feedback, we're pleased to hear that you were happy with our service.

5/5

Google

Excellent service from all the staff. I would highly recommend them and will use them again!

Liam · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thank you for your review, Liam. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.

5/5

Google

Oliver brilliant, found a buyer in 3 days. Kim who dealt with the after sale negotiation was excellent, her help was invaluable.

Ali · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thank you for your review, your kind words will be passed on to Oliver, Kim and the Cheltenham team.

5/5

Google

Excellent communication every time we have met with the in-house mortgage advisors. Always been welcomed into the office by all staff.

Amelia · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Hi Amelia, thank you for your review. As a Company, we pride ourselves on our excellent communication so it’s great to have that recognised,

5/5

Google

Purchased a property in Cheltenham marketed by The Property Centre. The process/chain was managed efficiently by the whole team, but in particular, Julian, who provided regular updates on progress for me.

Matt · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Many thanks for your review, Matt. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised, we wish you all the best in your new home.

5/5

Google

Barney Jackson has been a property consultant to me for a number of years and he is someone that I trust to give me honest and appropriate advice on properties that I am actually interested in. He understands what I am looking for and why and to boot he’s a really nice chap to know.

Susan · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Many thanks for your review, Susan.

5/5

Google

Fantastic service from the Property Centre, have used a couple of other agents in the past but would now put everything through these guys as they were honest, professional and secured a great sale for me. Barney Jackson was a pleasure to deal with.

Julian · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thank you for taking the time to leave your review, Julian. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.

5/5

Google

I found everyone at the Property Centre very helpful and friendly. My main poc was Barney, who kept me informed of all progress; I got full feedback on viewings in a short timeframe and overall was exceptionally pleased. I’d recommend them to anyone (and already have-my neighbours have also used them!)

Helen · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for reviewing our service, Helen. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to Barney and the team.

5/5

Google

I have been delighted with the level of service I received when selling my property. Communication was excellent and I was kept up to date with the process at each step. All Staff are professional and very helpful I recommend and would use The Property Centre Cheltenham again.

Matt · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Hi Matt, thanks for your review. We're happy to hear that you were pleased with our service and your kind words will be passed on to the Cheltenham team.

5/5

Google

Purchased our first house with The Property Centre, and they were amazing start to finish. Barney did the initial viewing with us and he was very helpful and knowledgable. Kym helped us secure the property once we had offered! Couldn’t be more thankful for the support they’ve given us!

Mollie · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Mollie. Good luck in your new home!

5/5

Google

I cannot praise The Property Centre Cheltenham enough. From the outset they have been friendly and efficient with excellent communication at every stage. We had nine viewings in the first week and sold immediately. Despite lockdown then …

Sarah · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to review us, Sarah. We're delighted you were pleased with our service and wish you all the best in your new home!

5/5

Google

The Property Centre were brilliant from start to finish of our sale. They were enthusiastic throughout the process and kept us well informed as to what was happening. After having a bad experience with another estate agent The Property …

Jt · 30 September 2020 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to review us. We're delighted you were pleased with our service and wish you all the best.

5/5

Google

Overall good experience, no problems at all

Julia · 22 August 2020 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to leave your feedback, we're glad you were pleased with our service.

4/5

Google

Rating only, no written review.

Kim · 22 August 2020 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thank you for your review, Kim.

5/5

Google

My favourite property agents

GL1 · 22 August 2020 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thank you for your review

1/5

Google

Another agency that don't respond to emails via their website, received several automated replies but no actual responses. No-one to speak to either. Far from the best customer service.

Cally · 22 August 2020 · The Property Centre Gloucester

Agent replied · 11 June 2024

Dear Cally, thank you for leaving your feedback. We pride ourselves on excellent communication so we’re sorry to hear that, on this occasion, our service fell short of this. We’re keen to follow up your concerns, so would appreciate if you … More

5/5

Google

A first class experience from Lee and his team in Longlevens. We've been updated with progress throughout and everyone involved has been highly professional from day one, culminating in an acceptable offer in less than a week. Well done from me....would HIGHLY recommend

Nick · 22 August 2020 · The Property Centre Gloucester

Agent replied · 11 June 2024

Hi Nick, thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the Longlevens team.

5/5

Google

Although in the early stages of purchasing a property through the Longlevens branch our experience so far has been amazing and a special shout out goes to Hannah who even found our ‘dream’ home before it went on the market. Any enquires are dealt with swiftly and Hannah has been in regular contact throughout.

Sally · 22 August 2020 · The Property Centre Gloucester

Agent replied · 11 June 2024

Many thanks for your review, Sally.

1/5

Facebook

Absolutely useless, appalling attitude and extortionate leaving fees - even if you leave due to their incompetence.

Justin · 19 August 2020 · The Property Centre, Abbeymead

1/5

Trustpilot

Avoid - Do not use

Avoid with all cost - They will maliciously try to grab your deposit regardless.I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered.Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour.Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow).Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves------------------------------------Update: The Resolution service saw through their lies. Jog on you thieves

Jacob · 22 July 2020 · The Property Centre, Abbeymead

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.

Reviews may appear on more than one platform.

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