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The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,875 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,875 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,676

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

103

Reviews on Facebook

Business-wide

Trustpilot logo

96

Reviews on Trustpilot

Business-wide

Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Latest reviews from every office of The Property Centre

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Friendly sales staff and excellent after sale service, kept us informed at all times and all were happy to help with our many questions

Rhys · 22 August 2021 · The Property Centre Gloucester

5/5

Google

Emily and the team are all extremely professional and friendly. They were very helpful in securing our mortgage for us tooPositiveResponsiveness, Quality, Professionalism

Jess · 27 July 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your review, Jess. We're delighted you were pleased with our service and wish you all the best in your new home.

5/5

Google

Property centre have been absolutely brilliant and so helpful with the sale of my house, specially in the toughest time through out covid! Hannah is always so helpful, lovely smiling and happy to help. Ryan has also been brilliant, he done everything I asked for and has been alot of help! Highly recommend!PositiveProfessionalism

Kyle · 27 July 2021 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for taking the time to review us, Kyle. We're delighted to hear you were pleased with our service.

5/5

Google

I am a first time buyer and it turned out to be quite a lengthy process due to some complications at the other end of the chain. I am so pleased with the Property Centre, Specifically Steph in Quedgeley. Steph kept me informed with any updates and checked in with me to see how I was getting on and if I needed anything. Nothing was too much trouble and found her helpful and positive attitude a great reassurance in a stressful process! Thank you Steph. Could not recommend enough!PositiveResponsiveness, Quality, Professionalism, Value

Fay · 27 July 2021 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thank you for your review, Imogen. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised, we wish you all the best in your new home.

1/5

Trustpilot

Please go elsewhere.

Please, go elsewhere to a reputable letting agency. I wish I had read the reviews before dealing with them. We occupied a three story house that we thought we could call home. We were in there for just over 12 months when out of the blue we were served with 6 months notice because the landlords had fallen out and were selling their properties so they could divorce. Then the problems started, as the three of us had Devi to go our separate ways, it was on arduous task to find three new tenancies where we could all move out within a month of each other. We found our respective properties and gave notice, we we offered to pay weekly so we did not have to find another months rent on top of the deposits and advanced rents we had to pay. This was refused, we were told that we would have to pay the whole month despite only being in there for about 9 days. We queried this and after some disputes they agreed for us to leave without any penalties for early termination of the notice or tenancy agreement. When we finally gave notice, they demanded the whole months rent, we argued this for some time and having gone through the emails I found the agreement to let us leave without penalties in writing. This made very little difference, we said we would take legal action. When we left the property was cleaned from top to bottom with anti bacterial solutions and the carpets were cleaned four or five times. We moved out and handed the keys back, 6 days later they inspected the property and said it required professional cleaning, they stated it was dirty and dusty, I told them the windows had been open for all that time in very dry hot temperatures so naturally dust and Particles would find there way back in. There was in all honesty a dark mark on a beige carpet, nothing had been spilt on it, it was simply where I had sat in the evenings and the carpet had discoloured, I call that wear and tear. The pile of the carpet was coming out so much that we had to stop cleaning it so as to not make it worse. They still stole £230.00 from our deposit, we are still receiving legal advice. The worse part is that we were there customers as well as the landlords, but they only represented them, never us. Please, please avoid at all costs!!

Paul · 26 July 2021 · The Property Centre, Abbeymead

5/5

Google

I used Alicia to sell my apartment over the agents that were managing the rental for me. I chose her because of her professional and friendly attitude. She gave me regular updates and sold the flat in record time. I would highly recommend her to anyone who want a real top agent.

Conor · 22 June 2021 · The Property Centre Stroud

Agent replied · 22 June 2026

Thanks for your review, Obi. We strive to build lasting relationships with our customers and are always happy when they recommend us.

5/5

Google

Emily and the team are all extremely professional and friendly. They were very helpful in securing our mortgage for us too

Jess · 22 June 2021 · The Property Centre Stroud

Agent replied · 22 June 2026

Thanks for your review, Jess. We're delighted you were pleased with our service and wish you all the best in your new home.

4/5

Google

Rating only, no written review.

James · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thank you for your review, James.

5/5

Google

Rating only, no written review.

A · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thank you for your review, Abbie.

5/5

Google

Rating only, no written review.

Emma · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thank you for your review, Emma.

5/5

Google

Excellent service, friendly and professional staff at all points of the house sale

Natalie · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for taking the time to review us, Natalie. We're delighted you were pleased with our service and wish you all the best.

5/5

Google

We had a really positive experience and found them to be really committed to selling our property.

Mark · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

A professional and friendly team who really help during a time which could have been a lot more stressful. Special thanks to Julie who really helped the sale progress smoothly.

Mani · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for taking the time to review us. We're delighted you were pleased with our service and wish you all the best in your new home!

5/5

Google

Excellent service from Emily, Jess and the team, would highly recommend the property centre in Stroud. Thanks for all your hard work and keeping us upto date throughout.

Amy · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your review, Amy. We will pass your kind words on to the Stroud team.

5/5

Google

I would like to thank the property centre for their professional help for the sale of our house, the sale went smoothly and promptly, a special thank you to Emily and Jess for there hard work and swift replies on any concerns raised.highly recommended Jane and Laura

Paul · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

Emily and her team are professional and friendly and great at communicating throughout the whole process. I would recommend to use them when selling your house.

Emma · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your review, Emma. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised.

5/5

Google

Selling our house with the Property Centre was really easy and stress free. I would 100% recommend them, not just for cost but also the quality of the service provided.

Simon · 22 June 2021 · The Property Centre Stroud

5/5

Google

Everyone we dealt with at the Property Centre Stroud were friendly and helpful in particular Nick, Alicia and Holly. They helped us to get the best price for our property within 24hours of going on the market. Thank you

Zoe · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Many thanks for your great review, Zoe.

5/5

Google

We have just completed on a house purchase with The Property Centre, Stroud and we couldn't fault the service from Emily and the team. We always received a fast and friendly response to our queries and the team arranged our viewings and submitted our offers quickly despite the challenges with Covid-19. Thank you!!

Erica · 22 June 2021 · The Property Centre Stroud

Agent replied · 20 June 2024

Thank you for your review, Erica. We wish you all the best in your new home!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

ESTAS winners in four years, the group and its branches: 2019, 2023, 2025, 2026.

ESTAS awards by year, 2019 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.

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