Trusted Agent profile
Verified
★★★★★
1,879 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,879 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
107
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
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The Property Centre's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2019.
2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRechay Richardson has been absolutely fantastic throughout the entire process. She is professional, friendly, and always quick to respond to any questions. She made everything smooth and stress-free from start to finish, and I really …
Thank you for taking the time to leave such a great review Meet, it's so great to hear Rechay could make everything from start to finish as smooth and stress-free as possible with a supportive attitude :)
5/5
GoogleI used 2 estate agents and The Property Centre outperformed the other by miles. They were extremely quick getting the house on the market (more than a week before the other), produced brilliant particulars, communicated really well and …
Thank you for taking the time to leave such a great review Kate, we're so glad to hear you had such a positive experience with the team :)
5/5
GoogleWow!! I cannot thank the staff we communicated with enough from The property centre Cheltenham! …
Thank you so much for taking the time to leave such a detailed and thoughtful review. It's amazing to hear how Barney, Roisin, Claudette and especially Rechay. Your words incredibly encapsulate the service our team strives for, from working … More
5/5
GoogleI feel very lucky that I bought my first home through The Property Centre. Everyone I dealt with was friendly, honest and helpful. I’d definitely recommend. …
Thanks for leaving such a great review Sarah. It's so great to hear about Kim going above and beyond with updates and quick responses. We wish you the best in your new home :)
5/5
GoogleFrom beginning to end, I can't fault the staff from the property Centre enough! Great communication throughout. Responses in a great timely manner. All round care for their customers whether sellers or buyers. We had great communications …
It's so great to hear you had such a great experience Elliot, thank you for leaving a review for Barney, Claudette, Roisin & Rechay. We wish you the best in your first home :)
5/5
GoogleGreat service received from TPC. Kim S was fantastic during our initial interactions - going above and beyond to accommodate our short notice to view a property before we went away. Rechay R has also been outstanding, providing timely …
Thank you for taking the time to leave such a great review. It's so great to hear Kim and Rechay were able to go above and beyond, and help your transaction progress so smoothly.
5/5
GoogleHaving never sold a property before and I can honestly say that I was amazed at the service I recieved trough the TPC it was first class from every member of the team,I was always listened to and given proffesional and informed advise at …
Thanks for taking the time to write an amazing review James. We're so happy to see Kim and Rechay provided such a marvellous impression on you through your first property sale.
5/5
GoogleKim was super helpful, friendly and profesional. She was always ready to go extra mile. She knew what needs to be done, who to contact, always on top of everything, absolut star! Communication was great. …
We were happy to help, Katarzyna, and we're glad you've been so pleased with Kim's service. She strives to make the selling process as easy as possible and it's always nice when her efforts are appreciated :) Wishing you all the best and thanks for recommending us.
5/5
GoogleI just completed my house sale with Property Centre. The whole process was smooth, efficient, and really well handled from start to finish. The team were professional, responsive, and made everything feel easy. After just a few viewings, …
Thank you for taking the time to leave such a great review of your experience Marlena. It's great to hear how the team - especially Barney and Oliver - were able to make the whole process smooth and efficient, while selling your home after only a few visits :)
5/5
GoogleFrom the outset with Chloe, Ben for the sale & Susan for the follow up post sale,it was seamless & an excellent service.We would thoroughly recommend The Property Centre.
Thanks for taking the time to leave such a excellent review of your experience. We're so pleased to hear Chloe, Ben and Susan helped make your sale so seamless :)
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Sarah
5/5
GoogleWe bought through the property centre Longlevens, we were extremely impressed with their ability to chase up the solicitors, keeping things moving forward and answering any questions we had. It was a stress free experience thanks to them.
We're so happy to hear you were impressed with our service Ross, thank you for leaving a review and wish you the best in your new home.
5/5
GoogleExcellent service from the entire team at the Property Centre Longlevens, from arranging the viewing with Ben, seeing the property with Tanna then being followed up on by Chloe with an update on the property, we couldn't have been more impressed with their professionalism and communication. We very much liked how they came across as a team - a very different experience to the central London agents I worked for and with. Also Susan and Dawn in Sales Progression kept in touch weekly, sharing updates from the seller and their solicitor that were helpful and encouraging. We must've contacted nearly 30 agents over a year and even if we hadn't bought through them, the Property Centre still would've stood out for us. If/when we come to sell they will be our first call.
Thank you for taking the time to leave such a fantastic review Amanda and such kind words about Ben, Tanna, Chloe, Susan & Dawn. It's great to hear their efforts left you so impressed and helped to keep you informed and encouraged through your purchase. We wish you then best in your new home :)
5/5
GoogleAmazing service initially from Chloe who valued the house and handled all aspects of putting it up for sale. She continued to keep in touch throughout the sales process, and went above and beyond, as did Susan, progressing the sale, often dealing with very frustrating situations. I was kept informed every week and together they pushed it over the line. I am so very grateful and would wholeheartedly recommend this company.
Thanks for such a great review Rachel, we're so happy to hear Chloe and Susan both went above and beyond for you during you time with us :)
5/5
GoogleRechay is friendly and knowledgeable.
Thanks for such a great review Kate :)
5/5
GoogleVery pleasant and professional sales and letting negotiator ! Very knowledgeable about the property ! Excellent service
It's great to hear you had such an excellent experience Amanda, thank you for leaving a review.
5/5
GoogleAs first-time buyers, we couldn’t be happier with our experience with The Property Centre. Our sales progresser, Sophie and Susan was absolutely amazing. Communication was fabulous throughout the entire process, always keeping us informed and making sure everything moved along smoothly. A huge thank you to Sophie, Susan the team for all your help!
Thank you for taking the time to leave such a lovely review of your experience Ewelina, it's so great to hear about Sophie and Susan making sure everything moved along smoothly :)
5/5
GoogleVery good service from the Property Centre, Cheltenham. From the initial probate valuation to the final sale, they were all whole team were helpful, approachable and pro-active in their approach. Very glad I chose them.
Thank you for such a great review Rachel, we're happy to hear the whole team were so helpful, approachable and pro-active :)
5/5
GoogleA 1. Got the job done.
Thank you for leaving a review Peter.
5/5
GoogleExcellent service! Rechay Richardson was extremely friendly and professional. She could answer all our questions and is going to follow up on ones she was uncertain of the exact facts. She wasn't at all pushy giving up plenty of time to view and direct us around whilst pointing out services and features.
Thanks for leaving a great review Lorna, we appreciate you taking the time to leave such kind words about your experience with Rechay :)
5/5
GoogleRating only, no written review.
Thank you for rating us so highly Aaron :)
5/5
GooglePositive viewing today. Roisin showed us around and was informed, helpful and patient while we asked questions and took measurements. She just let us take it all in but was there when we needed some input.
Thank you for taking the time to leave such a great review Rebecca :)
5/5
GoogleWe viewed three properties with her and had a great experience. She was friendly, professional, and made us feel very comfortable during all the viewings. She took the time to explain everything clearly and answered all our questions …
Thanks for leaving such a great review Levi, we're so happy to hear you felt so comfortable during your viewings :)
5/5
GoogleMs. Rechay Richardson exhibited exceptional proficiency and professionalism in facilitating our property tour. Her expertise was readily apparent, and we found her to be both helpful and confident. Her extensive experience in property sales …
Thank you for leaving such an incredible review of your experience with Rechay and that her skills and knowledge were so apparent during your tour :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cheltenham has the most, with 922 reviews rated 4.8 out of 5, followed by Quedgeley with 463.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches also won ESTAS awards in three earlier years.
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