Trusted Agent profile
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★★★★★
1,879 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,879 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
107
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAll of the staff I have spoken to from this branch have been very helpful, in finding and showing me properties. …
Thank you for leaving such a great review Anthony. We're so happy to hear you felt so positively following your viewing with Rechay, and she helped you feel so informed through out :)
5/5
GoogleThe Property Centre was extremely helpful every step of the way, from initial viewings to navigating the process of buying our first home. We were so relieved that the house we wanted to buy was with them as they were genuinely the most …
Thank you for taking the time to leave such a great review of your experience Etienne. We're so happy to hear Claudette helped put you at ease and speed up the process :)
5/5
GoogleLovely meeting Rechay. She had all the important dates for boilers and kitchens etc. Understands our needs for the kitchen to be the main box that needs to be ticked. Good knowledge of property available so could could talk about a previous viewing. Look forward to meeting her at our next viewing.
Thank you for taking the time to leave such a great review of your experience with Rechay, Marc. It's great to hear you're looking forward to your next viewing :)
5/5
GoogleClare was lovely and helpful :)
Thanks for such a kind review Danny :)
5/5
GoogleExcellent service throughout the whole process. Kept up to date, great communication. Can’t recommend them enough.
Thanks for the great review Michelle :)
5/5
GoogleA brilliant viewing with Elle, such a lovely and helpful individual.
Thanks for such a lovely review Lula
5/5
GoogleElle was so kind and helpful, from the first viewing of the property she made me feel relaxed and confident as a first time buyer. Throughout this whole process, Elle has been with me every step of the way. I couldn’t have done it without her!
Thanks for taking the time to leave such a lovely review of you experience with Elle, Jamie-Lee :)
5/5
GoogleVery friendly team. I appreciated the helpful and positive manner of Thomas within viewings. I also valued Holly’s advice when making an offer.
Thanks for taking the time to review our service, Fiona. We're happy to have helped and wish you all the best in your new home.
5/5
GoogleWe were impressed from beginning to end by the service we received. Not only in terms of finding a buyer but in the after support we received right up to completion
Thank you for taking the time to leave such a great review of your experience Cliff. We wish you the best in your new home :)
1/5
TrustpilotAwful, unprofessional & uncaring service
Awful, unprofessional service with incompetent staff. Key details were repeatedly mishandled, leading to delays and financial loss on our part. The agent refused to take any responsibility and refused to release us from their contract, effectively trapping us in an agreement while they were at fault. A professional, well-respected agent should act in the best interest of their client, but in this case, the opposite happened. We felt ignored, misled and financially impacted by their lack of care, knowledge and accountability. I would strongly advise others to think twice about using the Property Centre in Gloucester. There are much better services available.
Dear Jessica, We take comments like this very seriously. We have 5 separate branches in Gloucester and after speaking with them all, we’ve been unable to find your details in our database. As a Company, we pride ourselves on providing the best possible service and would very much like to understand more about your experience to investigate this thoroughly. Please contact us at info@thepropertycentres.co.uk
5/5
GoogleExcellent service throughout the 5 months we were in contact
Thank you for reviewing your service Roger
5/5
GoogleA brilliant experience from start to finish. Thank you to Chloe, Ben & Susan for all your kindness and support.
Thank you for leaving such a kind review for Chloe, Ben & Susan, Jenny :)
5/5
GoogleExcellent service throughout the whole process. Kept up to date, great communication. Can’t recommend them enough.
Thanks for the great review Michelle :)
5/5
GoogleTanna Rundle of Property Centre Longlevens Branch is a very respectful and she communicates with a genuinely supportive tone. She understands her client quickly, she is the kind of person who can 'read the room in a glance'. Her professionalism made the whole process smooth.
Thanks for leaving such a great review of your experience Soloman, it's so great to hear Tanna helped making the whole process smooth in a genuine and supportive way.
5/5
GoogleThey were really helpful during all process
Thanks for leaving a great review :)
5/5
GoogleRating only, no written review.
Thanks for rating us so highly Steve :)
5/5
GoogleMy partner and I are purchasing our first our house and we would really like to say a special thank you to Tanna for showing us around the beautiful property that we have put an offer on. She was an excellent guide and really helped us fall in love with the place. We’d also like to say thank you to the amazing staff at The Property Centre, especially Susan and John, for always being kind, patient, and keeping us updated every single step of the way.
Thanks for such a great review Yasmine, it's so great to hear Tanna, Susan and John gave you such a great experience while buying your first home. We wish you the best in your new home and happy we could help you love where you live :)
5/5
GoogleThe staff is very accommodating, helpful and proactive. Great response time and experienced advisers.
Dear Val, Thanks for taking the time to share your feedback, we really appreciate it. It’s great to hear that you found the team helpful and responsive. If there’s anything else we can help with, just let us know. Best regards, Hollie
5/5
GoogleExcellent service from Hollie Smith. Very professional and responsive. Communication has been clear throughout and she made the process feel much less stressful.
Thank you for your Kind words, it has been a pleasure assisting you and husband to find a property… may the right one come along soon! Best Wishes, Hollie
5/5
GoogleGreat service from Jenny, Michelle, Jason, Hollie and team in supporting me purchasing a property, in particular huge thank you to Abby Judd who kept me up to date on progress, super knowledgeable, friendly and helped speed the buying process up for me, thank you so much! Superb service and would highly recommend Abby and the rest of the team to everyone!
Thank you very much for your kind review, we are so pleased to hear that you were happy with the service we were able to provide for you, it is our pleasure and we wish you all the best in your new home! - Abby
5/5
GoogleI had a fantastic experience working with Abby at Inter County during my house move. From start to finish, she was professional, responsive, and incredibly supportive throughout what can often be a stressful process. Abby kept me well-informed at every stage, answered all my questions promptly, and went above and beyond to ensure everything ran smoothly. Her attention to detail and dedication really made a difference, and I felt confident knowing I was in safe hands. I’m absolutely delighted with the service I received and would highly recommend Abby to anyone looking for a reliable and knowledgeable estate agent. Thank you again for all your help!
Lee, I’m so glad you had a pleasant experience with us. Thank you so much for your kind words they are very much appreciated! I am happy to hear that you felt we went above and beyond, I really try to ensure all our customers have a positive experience and feel supported along the way as we understand firsthand what a stressful experience it can be moving house. I wish you all the best in your new home and for the future! Thanks again - Abby
5/5
GoogleElle was so kind and helpful, from the first viewing of the property she made me feel relaxed and confident as a first time buyer. Throughout this whole process, Elle has been with me every step of the way. I couldn’t have done it without her!
Thanks for taking the time to leave such a lovely review of you experience with Elle, Jamie-Lee :)
5/5
GoogleI could not have wished for better service - the best I have ever received from an estate agent.
Thank you for such a great review Frederick.
5/5
GoogleSophie my Sales Progressor was so helpful and informative across the whole process, made it easier for me as a first time buyer
Thank you for leaving such a kind review Bradley, we wish you the best in your new home :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2019.
ESTAS awards by year, 2025 to 20192025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2019. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2024 to 20192024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.
