★★★★★ 5/5
GoogleI have been working with Joe to secure me my first property and I can honestly say he has been amazing. I am in property myself and the experience I have had with other agents in the area is nothing less than awful. Joe goes above and beyond to deliver a high level of customer service, taking calls on his day off, responding to all queries as quickly as possible and being honest at all times. I would highly recommend using him and think he is a great asset to The Personal Agent. Thank you for all your help Joe! :)PositiveResponsiveness, Quality, Professionalism, Value
Georgie · 25 August 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 24 August 2024
Thank you for your feedback Georgie. We are pleased that Joe provided you with outstanding service. We work hard here at The Personal Agent to ensure that expectations like yours are exceeded! We hope you enjoy your new home!
★★★★★ 5/5
GoogleI have had an excellent experience selling my home with The Personal Agent. They have been brilliant throughout the whole sales process. Sarah in the Sales Progression Team has been instrumental in sales process and has worked diligently and professionally always keeping me updated at each stage. I would definitely use the team again.PositiveResponsiveness, Quality, Professionalism
Ashpal · 25 August 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 24 August 2024
Thank you for your feedback. Here at The Personal Agent we work hard to ensure all clients receive the very best service from us.
★★★★★ 5/5
GoogleWe were very impressed when we first met with Richard when he came to value the property and give us great advice that we were looking for. We knew after meeting Richard that it was Personal Agent who we wanted to market our property.
The brochure and video tour that the team put together was so impressive. We were introduced to Joe who was put in charge of the sale and he arranged and conducted the open day which was a huge success with numerous viewings and offers. Joe’s communication with us was excellent and he kept us informed at all times. In fact all members of the Epsom branch were extremely helpful whenever I telephoned.
After an offer was accepted Sarah stepped in from the Progression Team to keep us updated and to get the sale completed. She too was excellent throughout.
We would highly recommend Personal Agent, they truly provide a personal and professional service.
Colin · 25 August 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 24 August 2024
Thank you for your feedback Colin. We are so pleased that Richard provided you with outstanding service, here at The Personal Agent - Epsom we work hard to ensure every client receives the very best service!
★★★★★ 5/5
GoogleThe Personal Agent Banstead branch , have been fantastic.
Callum has been extremely helpful, helping to sell and buy my properties.
Superb service , i would thoroughly recommend.
Nicky · 23 August 2021 · The Personal Agent Banstead
Agent replied
Thank you for your feedback Nicky. We are so pleased that Callum provided you with excellent service during your time with us. We hope you enjoy your new home!
★★★★★ 5/5
GoogleCallum from Personal Agent has been amazing in helping us secure our dream home in our dream location. It’s been a longwinded and complicated one to agree with all the various parties involved and he was always been on the ball with getting us feedback. He put up with my endless amounts of questions and constant calls and I couldn’t recommend him enough. We’re happy with the house and happy that Callum secured this sale after all of the back and forth. Thanks again!
Layo · 30 July 2021 · The Personal Agent Banstead
Agent replied · 30 July 2023
Thank you for your review Layo. We are pleased to hear that Callum provided you with outstanding service during your time with us! We hope you enjoy your new home!
★★★★★ 5/5
GoogleA very welcoming and professional team that have supported me from start to finish in finding my next home. One individual Bradley Snape must receive recognition as being a star of the team as he went above and beyond with his customer service. This in all made the service I received fantastic and have already recommended him to others in the area.
William · 30 July 2021 · The Personal Agent Lettings & Management
Agent replied · 30 July 2023
Thank you for your review William. We are so pleased that Bradley provided you with outstanding service during your time with us, we work hard to ensure all clients receive the very best service.
★★★★★ 5/5
GoogleI would like to recommend Katie Jenkins.
She is approachable and always very helpful, warm , engaging , efficient and very professional.
We are tenants and since we moved into the property we had numerous problems and Katie was always very helpful in resolving them.
Katie is real pleasure to deal with.
She is clearly an asset to 'The Personal Agent'.
Thank you so much!
Krystyna
Krystyna · 30 July 2021 · The Personal Agent Lettings & Management
Agent replied · 30 July 2023
Thank you for your kind words Krystyna. We are so pleased Katie provided you with outstanding service throughout your time with The Personal Agent!
★★★★★ 3/5
GoogleRating only, no written review.
Eagle · 29 July 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 29 July 2023
Thank you for your feedback. We are always striving for 5 star reviews so could you let us know how we could have improved our service for you?
★★★★★ 5/5
GoogleRating only, no written review.
Gregory · 29 July 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 29 July 2023
Thank you for your feedback!
★★★★★ 5/5
GoogleWe dealt with Ren during our sales progression. Ren has been exceptional, keeping us updated with regular catch ups and and guiding us along the way. Very professional, calm and re-assuring would sum up our experience with Ren.
Ryan · 29 July 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 29 July 2023
Thank you for your review Ryan. We are so pleased Ren provided you with outstanding service during your time with The Personal Agent - Epsom
★★★★★ 5/5
GoogleWhat can I say, excellent service, all the staff were willing to help if I contacted them, sold house within a week of going on the market for the asking price plus, also tremendous support and advice through the selling procedure and after sales support. A deserved 5 star performance.
Neil · 29 July 2021 · The Personal Agent Epsom (2 West Street)
Agent replied · 29 July 2023
Thank you for your feedback Clive. We are so pleased the team provided you with the very best service during and after your time with us!
★★★★★ 4/5
GoogleRen was absolutely great. After various set backs & hold ups with my sale, she was responsive and efficient in following up on all queries and communication. I am sure things wouldn’t have progressed anywhere near as quickly without her input
Grace · 29 July 2021 · The Personal Agent Epsom (2 West Street)
Agent replied
Thanks for your feedback Grace. We work hard to ensure all our clients receive the very best service from our team!
★★★★★ 5/5
GoogleRating only, no written review.
Glenn · 29 July 2021 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your feedback!
★★★★★ 5/5
GoogleRating only, no written review.
Spiros · 29 July 2021 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your feedback.
★★★★★ 5/5
GoogleGreats service and well communicated team.
Thuwas · 29 July 2021 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your feedback. We are pleased you received excellent service from us!
★★★★★ 5/5
GoogleDan took the time to listen to what we wanted and did not stop trying to find us something until he helped us secure our dream home.. couldnt be more grateful!
Thanks again Dan!
George · 29 July 2021 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your feedback George. We are so pleased that Dan provided you with the very best service! We hope you are enjoying your new home :)
★★★★★ 5/5
GoogleAfter bumpy road through out the purchase as can happen buy property, personal agent Catherine has been amazing from start to finish.....A million thanks again for your great service 😊 …
Ilirjan · 29 July 2021 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your review. We are so pleased Catherine provided you with excellent service during your time with us! We hope you enjoy your new home :)
★★★★★ 5/5
GoogleWe had a great experience using the Personal Agent to buy our first property.
A particular shout out to Dan Bennett who communicated really openly with us and answered all of our "first time buyer" questions with patience! Dan was able to get us into the property we eventually secured 2 hours after it went on the market and helped us to close the sale within 24hrs! Thanks Dan for all your help and your great sense of humour, you helped make a daunting process feel really manageable!
Additionally, Cat Mahoney then helped us to progress the sale and went above and beyond to contact the seller, ensure there were no delays and keep us informed. Cat was really knowledgeable and understanding, thanks Cat for your help!
Matthew · 29 July 2021 · The Personal Agent Stoneleigh
Agent replied
Thanks for your feedback Matthew. We are pleased that Dan ensured an enjoyable and efficient time with us. We hope you enjoy your new home!
★★★★★ 4/5
GoogleOverall my experience was very good. They were responsive and courteous at every turn.
A · 18 July 2021 · The Personal Agent Lettings & Management
Agent replied
Thank you for your feedback Andrew. We work hard to ensure all clients receive the best service!
★★★★★ 5/5
GoogleA very welcoming and professional team that have supported me from start to finish in finding my next home. One individual Bradley Snape must receive recognition as being a star of the team as he went above and beyond with his customer service. This in all made the service I received fantastic and have already recommended him to others in the area.
A · 18 July 2021 · The Personal Agent Lettings & Management
Agent replied
Thank you for your review William. We are so pleased that Bradley provided you with outstanding service during your time with us, we work hard to ensure all clients receive the very best service.
★★★★★ 5/5
GoogleHad a great experience when Rebekah handled my leaving of my rental. She answered all of my questions and dealt with my case quickly and efficiently. She was kind and easy to talk to, and listened to my concerns. My end of tenancy was completed in a few days thanks to Rebekah, which is so helpful when moving between rentals!
A · 18 July 2021 · The Personal Agent Lettings & Management
Agent replied
Thank you for your feedback Annie. Here at The Personal Agent - Lettings we work hard to ensure all our clients have a hassle free move between rentals! We hope you enjoy your new home.
★★★★★ 5/5
GoogleI am so impressed by Sarah Goddard, in fact the whole team. From start to finish. Each member of staff were amazing. We had a very difficult chain and with the added pressure of the stamp duty holiday. Sarah who deals with sales progression was professional, responsive, proactive & supportive. At this very stressful time her friendly, caring manner, along with her professionalism made it a breeze. I would highly recommend Personal agent to anyone.
Tracie · 4 July 2021 · The Personal Agent Epsom (2 West Street)
★★★★★ 5/5
GoogleRating only, no written review.
Sylwia · 4 July 2021 · The Personal Agent Banstead
Agent replied · 30 July 2023
Thank you for your feedback!
★★★★★ 5/5
GoogleReally impressed with Tom and how helpful he was with us - he always answered our calls and came straight back to us and helped the sale of our house to run as smoothly as possible. Thank you Tom :)
Craig · 3 July 2021 · The Personal Agent Banstead
Agent replied · 30 July 2023
Thank you for your review Craig. We are pleased to hear that Tom provided you with excellent service during your time with The Personal Agent - Banstead!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.