★★★★★ 5/5
GoogleCallum from Personal Agent has been amazing in helping us secure our dream home in our dream location. It’s been a longwinded and complicated one to agree with all the various parties involved and he was always been on the ball with getting us feedback. He put up with my endless amounts of questions and constant calls and I couldn’t recommend him enough. We’re happy with the house and happy that Callum secured this sale after all of the back and forth. Thanks again!
L · 29 October 2021 · The Personal Agent Banstead
Agent replied · 29 October 2023
Thank you for your review Layo. We are pleased to hear that Callum provided you with outstanding service during your time with us! We hope you enjoy your new home!
★★★★★ 5/5
GoogleBradley Snape, Senior Lettings Negotiator, handled my viewing of the property I am starting a tenancy with, with utmost professionalism and with a friendly and very personable manner. All my questions were answered fully about the property and I felt complete confidence in his efficient management from my initial visit, through all the necessary checks and to final completion and tenancy agreement. I can't thank Bradley and The Personal Agent team enough. So appreciated.
Elaine · 15 October 2021 · The Personal Agent Stoneleigh
★★★★★ 5/5
GoogleWe just sold our house via The Personal Agent and cannot recommend them highly enough!
Not only are they extremely professional and a pleasure to deal with, they get the job done!
All of the agents are brilliant and friendly to deal with but we worked most closely with Dan Bennett who is an exceptional Sales Negotiator who goes above and beyond to help the sale along.
They really gave the process a Personal touch. Thanks team!
Lucy · 12 October 2021 · The Personal Agent Stoneleigh
★★★★★ 5/5
GoogleGreat team, very responsive. Thanks to Dan in particular for all his help in managing my partner and I through the sale of our property.
David · 8 October 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your review. We are so pleased Dan provided you with outstanding service during your time with us.
★★★★★ 5/5
GoogleHad a wealth of viewings and offers immediately. Always easy to contact the office and any queries answered quickly. Very pleased with the result and service in general.
Lindsey · 8 October 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your review Lindsey. We are pleased that you received excellent service during your time with us.
★★★★★ 4/5
GoogleAdam is a very helpful staff who introduced the house precisely.
Gold · 25 September 2021 · The Personal Agent Epsom (2 West Street)
Agent replied
Thank you for your review. We are so pleased Adam provided you with excellent service during your time with us.
★★★★★ 5/5
GoogleThank you to Paul and the team at Personal agent for a friendly and professional service
Emily · 25 September 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your feedback Emily. We are so pleased to hear Paul and The Personal Agent Stoneleigh and Ewell team provided you with both a friendly and professional service.
★★★★★ 5/5
GoogleI enjoyed working with Paul and Andrew at the Personal Agent. They were responsive and helpful, and they and the rest of the team dealt well with some unusual and tricky situations that came up on our transaction.
Paul · 25 September 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your feedback Paul. We are so pleased to hear that Paul and Andrew here at The Personal Agent - Stoneleigh and Ewell provided you with the very best service during your time with us.
★★★★★ 5/5
GoogleFabulous staff Aimee is a responsive and a true professional. It's clear she loves her job
Julie · 22 September 2021 · The Personal Agent Epsom (2 West Street)
Agent replied
Thank you for your feedback Julie. We are pleased that Aimee provided both a professional and efficient service during your time with us.
★★★★★ 5/5
GoogleWe bought our first place through the Personal Agent. When issues arose down the chain with an agreed completion date, Adam was very helpful at getting everything over the line.
Leo · 18 September 2021 · The Personal Agent Epsom (2 West Street)
Agent replied
Thank you for your review Leo. We are pleased that Adam and The Personal Agent team provided you with the very best service during your time with us.
★★★★★ 5/5
GoogleBest estate agents I’ve used, especially John.
Sanjay · 18 September 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your feedback Sanjay. We are pleased John provided you with excellent service during your time with us!
★★★★★ 5/5
GoogleI have been working alongside The Personal Agents for many years and have found them to be professional and hard working to close transactions! Keep up the great work!
Nazia · 18 September 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your feedback Nazia. We are so pleased to hear that the team provided you with the very best service during your time with us!
★★★★★ 5/5
GoogleWe were very impressed when we first met with Richard when he came to value the property and give us great advice that we were looking for. We knew after meeting Richard that it was Personal Agent who we wanted to market our property.
The brochure and video tour that the team put together was so impressive. We were introduced to Joe who was put in charge of the sale and he arranged and conducted the open day which was a huge success with numerous viewings and offers. Joe’s communication with us was excellent and he kept us informed at all times. In fact all members of the Epsom branch were extremely helpful whenever I telephoned.
After an offer was accepted Sarah stepped in from the Progression Team to keep us updated and to get the sale completed. She too was excellent throughout.
We would highly recommend Personal Agent, they truly provide a personal and professional service.
Colin · 2 September 2021 · The Personal Agent Epsom (2 West Street)
Agent replied
Thank you for your feedback Colin. We are so pleased that Richard provided you with outstanding service, here at The Personal Agent - Epsom we work hard to ensure every client receives the very best service!
★★★★★ 4/5
GoogleOverall my experience was very good. They were responsive and courteous at every turn.PositiveQuality
Andrew · 28 August 2021 · The Personal Agent Lettings & Management
Agent replied · 30 July 2023
Thank you for your feedback Andrew. We work hard to ensure all clients receive the best service!
★★★★★ 5/5
GoogleMatthew Bidwell, Michelle Hobbs, Rebekah Millington and Ria Lawrence have provided professional advice and assistance to my search for a property to rent. Thanks the team!PositiveResponsiveness, Quality, Professionalism
Herman · 28 August 2021 · The Personal Agent Lettings & Management
Agent replied
Thank you for your feedback. We are so pleased Matthew, Michelle, Rebekah and Ria provided you with outstanding service during your rental property search. We hope you enjoy your new home!
★★★★★ 5/5
GoogleRecently used The Personal Agent to rent a property - very professional and excellent communication from both Matthew & Joe, both made the process easy.
Would definitely recommend their services and would personally look to use them in future if needed.PositiveResponsiveness, Professionalism, Value
Mark · 28 August 2021 · The Personal Agent Lettings & Management
Agent replied
Thank you for your feedback Mark. We are so pleased Matthew and Joe provided you with excellent service!
★★★★★ 5/5
GoogleThe whole team at The Personal Agent are excellent. I've had both 'tenant finder only' + 'fully managed' services from other local agents but none have been as good.
Ria is very knowledgeable & always very helpful RE local market insight + pricing. Her negotiators have always been really pleasant to deal with, seem to book viewings with the right sort of tenants & provide useful feedback after appointments. Being a studio flat the tenant turnover is fairly high but I can't remember having a void period longer than a week or so..
The whole team is 5* but I have personally been most impressed by Katie Jenkins (property manager). Over the last couple of years we have had a number of issues to deal with & Katie has always been both easy to contact & very quick to respond to the problem. She books good/local contractors, sorts the problem ASAP & most importantly, ensures the tenant is happy & enjoying living there.. Really excellent service - thank you.
Over the years I've dealt with the whole team on numerous occasions (Ria, Katie, Matthew, Michelle, Joe, Arran) & they have all been excellent - Would recommend to friends/family without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
William · 28 August 2021 · The Personal Agent Lettings & Management
★★★★★ 4/5
GoogleOverall my experience was very good. They were responsive and courteous at every turn.PositiveQuality
Andrew · 27 August 2021 · The Personal Agent Epsom and Ewell
Agent replied
Thank you for your feedback Andrew. We work hard to ensure all clients receive the best service!
★★★★★ 5/5
GoogleMatthew Bidwell, Michelle Hobbs, Rebekah Millington and Ria Lawrence have provided professional advice and assistance to my search for a property to rent. Thanks the team!PositiveResponsiveness, Quality, Professionalism
Herman · 27 August 2021 · The Personal Agent Epsom and Ewell
Agent replied
Thank you for your feedback. We are so pleased Matthew, Michelle, Rebekah and Ria provided you with outstanding service during your rental property search. We hope you enjoy your new home!
★★★★★ 5/5
GoogleRecently used The Personal Agent to rent a property - very professional and excellent communication from both Matthew & Joe, both made the process easy.
Would definitely recommend their services and would personally look to use them in future if needed.PositiveResponsiveness, Professionalism, Value
Mark · 27 August 2021 · The Personal Agent Epsom and Ewell
Agent replied
Thank you for your feedback Mark. We are so pleased Matthew and Joe provided you with excellent service!
★★★★★ 5/5
GoogleThe whole team at The Personal Agent are excellent. I've had both 'tenant finder only' + 'fully managed' services from other local agents but none have been as good.
Ria is very knowledgeable & always very helpful RE local market insight + pricing. Her negotiators have always been really pleasant to deal with, seem to book viewings with the right sort of tenants & provide useful feedback after appointments. Being a studio flat the tenant turnover is fairly high but I can't remember having a void period longer than a week or so..
The whole team is 5* but I have personally been most impressed by Katie Jenkins (property manager). Over the last couple of years we have had a number of issues to deal with & Katie has always been both easy to contact & very quick to respond to the problem. She books good/local contractors, sorts the problem ASAP & most importantly, ensures the tenant is happy & enjoying living there.. Really excellent service - thank you.
Over the years I've dealt with the whole team on numerous occasions (Ria, Katie, Matthew, Michelle, Joe, Arran) & they have all been excellent - Would recommend to friends/family without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
William · 27 August 2021 · The Personal Agent Epsom and Ewell
★★★★★ 5/5
GoogleHelpful and proactive in contacting me when opportunities arose and sensible advice given.PositiveResponsiveness, Professionalism
Jan · 27 August 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your feedback Jan. We are pleased to have provided you with excellent service.
★★★★★ 5/5
GoogleJohn, Dan and the team are very professional and all round good people to work with.PositiveProfessionalism
Daniel · 27 August 2021 · The Personal Agent Stoneleigh
Agent replied
Thank you for your feedback Daniel! We are so pleased that John, Dan and the team provided you with outstanding service.
★★★★★ 5/5
GooglePersonal Agent offered a professional service throughout the sale. Always prompt, constructive and courteous in communications. Would use again and recommend.PositiveResponsiveness, Quality, Professionalism, Value
J · 27 August 2021 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your review. We work hard to ensure all clients are provided with the very best service.
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