★★★★★ 5/5
Googlewe sold our property through Personal Agent recently . I was really impressed on how the transaction was handled by Paul Davis . He was proactive all through the transaction and had an update even before our solicitors had it. He understood our needs and then reached out to the buyers & their solicitors to keep the transaction on track . Even when he was away , he ensured we were kept up to date on the progress of our sale. I will highly recommend Paul & Personal Agent. Thanks , Pradeep
Pradeep · 29 July 2022 · The Personal Agent Stoneleigh
★★★★★ 5/5
GoogleWorked with The Personal Agent for the sale of our property. Overall very pleased. Andrew, John who we interacted with mostly are very personable. Andrew Bern, the director, does seem to add a personal touch to his communications.
When it comes to finding a buyer, they did go over and above to find a buyer when we lost one due to delays in onward purchase. Definitely recommend.
Many thanks.
Maha · 29 July 2022 · The Personal Agent Stoneleigh
★★★★★ 4/5
GoogleInitially, I was pleased with the way things progressed with the sale of the property. Due to issues with the other parties solicitor, things went on a lot longer than necessary. During this time , I found the communication with The Personal Agent somewhat lacking. However, once I was able to communicate with a more senior member of staff, I found the communication to be much better and I had every faith in this Sales Negotiator acting promptly on my behalf. I was also grateful for the timely advice I received from him on how we should progress the sale when it looked like it might not go ahead.
I would be happy to recommend The Personal Agent for anyone looking to sell a property.
Sara · 29 July 2022 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your feedback, and I am pleased we got the sale back on track.
★★★★★ 5/5
GoogleAndrew, John, Paul and Dan at Personal Agent have been helpful and professional right from the start. They have worked very hard to gather all the information and details on the property and have promoted it in the best light and the most expedient way possible. They have kept us informed of all progress with regular updates throughout the process.
They exceeded all my expectations Dan am aged to procure an offer on our property that we didn’t dare imagine. We wouldn’t hesitate to recommend this independent agency for the personal touch.
Hayley & Kevin
Hayley · 29 July 2022 · The Personal Agent Stoneleigh
Agent replied · 29 July 2023
Thank you for your kind feedback
★★★★★ 5/5
GoogleThe Personal Agent Stoneleigh handled both our sale and purchase. They were friendly, helpful and professional throughout. When we encountered problems, they were quick to get us back on track. They managed to obtain multiple offers on our property, and helped us achieve an accepted offer on our new property at a price we are very happy with. Their online portal made managing viewings and sales progression a breeze. We have recommend The Personal Agent to friends, and they have also had very positive experiences.
Adam · 29 July 2022 · The Personal Agent Stoneleigh
★★★★★ 5/5
GoogleThe personal agent team have been excellent selling our property and finding us somewhere. John in particular has been so professional and kept us well-informed throughout the process. I wouldn't hesitate to recommend them to friends and family.
Emilly · 29 July 2022 · The Personal Agent Stoneleigh
★★★★★ 5/5
GoogleI am so pleased your excellent service and
efficientPositiveResponsiveness, Quality, Professionalism, Value
Daniel · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your feedback Daniel. Here at The Personal Agent - Banstead we work hard to ensure all clients receive the very best service.
★★★★★ 5/5
GoogleAlways very fast responding our queries, Very professional and friendly. A+++PositiveResponsiveness, Quality, Professionalism, Value
Marcio · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your feedback Marcio!
★★★★★ 5/5
GoogleGood experience. Callum is always keen to help if he can.PositiveResponsiveness
G.S.Dhillon · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your feedback!
★★★★★ 5/5
GoogleTom’s been a pleasure to deal with; professional, quick to respond and provides clear information every step of the way!PositiveResponsiveness, Professionalism
Tom · 22 June 2022 · The Personal Agent Banstead
★★★★★ 5/5
GoogleTom was always easy to contact and obtain information on progress. Friendly and professional service.PositiveResponsiveness, Professionalism
Ciska · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thanks for your review Ciska. We are pleased to hear that Tom provided you with both friendly and professional service!
★★★★★ 5/5
GoogleAs a buyer, we had a good experience with The Personal Agent. They responded quickly to questions and emails.PositiveResponsiveness
Anna · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your feedback Anna. We hope you enjoy your new home!
★★★★★ 5/5
GoogleDone a great job so far from valuation to pictures and getting on the market very quickly and getting it under offer within a day .
Definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Richard · 22 June 2022 · The Personal Agent Banstead
★★★★★ 5/5
GoogleWe did not have a shortage of viewings nor offers, agreed on sale within our budget. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Jane · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your feedback Jane!
★★★★★ 5/5
GoogleVery recently used The Personal Agent in Banstead to sell our home, very impressed with the speed and quality of work, helpful, friendly staff and the ease of using them. Highly recommendPositiveResponsiveness, Quality, Professionalism
Hannah · 22 June 2022 · The Personal Agent Banstead
★★★★★ 5/5
GooglePA were professional from the start. They had one open day and managed to get three offers . Communication was good and kept me in the loop at all times , helped chase up solicitors etc
They originally did the let side for this property and then the sale . I will recommend them for their services . Thanks Tom & GeorgePositiveResponsiveness, Quality, Professionalism, Value
Nandini · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your feedback. We work hard to ensure all our clients receive the very best service!
★★★★★ 5/5
GoogleFantastic team, very professional and always available for any questions. Tom and the team kept me updated throughout and made the whole process very easy. No faults at all. Thank you for getting the job done so quickly.PositiveResponsiveness, Quality, Professionalism, Value
James · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your review. We are so pleased Tom and The Personal Agent - Banstead team provided you with the very best service during your time with us!
★★★★★ 5/5
GoogleThe Personal Agent Banstead have been excellent. Especially Callum who has helped us buy our new home. Callum was great at communication and getting back to us straight away. Very polite and understanding of the property industry. Would definitely recommend The Personal AgentPositiveResponsiveness, Professionalism
Chloe · 22 June 2022 · The Personal Agent Banstead
★★★★★ 5/5
GoogleWe have been very impressed with The Personal Agent Banstead and would highly recommend their services to anyone looking to put their property on the market or are struggling to sell with their current agent.
We dealt mainly with Tom Iddenden and Tom was brilliant! He always went out of his way to help us where he could and nothing was ever too much trouble. The service was outsanding from start to finish. Thank you to Tom, George and the rest of the team for helping us to sell our property and find our new home! Best wishes, Jacq & GrantPositiveResponsiveness, Professionalism
Jacqueline · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your review Jacqueline. We are so pleased that Tom, George and whole team at The Personal Agent - Banstead provided you with outstanding service during your time with us. We hope you enjoy your new home!
★★★★★ 5/5
GoogleA very warm and welcoming estate agents. Callum was very informative and made us feel at home! Great communications throughout the sale of our new bungalow. Highly recommend. If I was selling a property I would definitely use their service. The Personal Agent estate agents.PositiveProfessionalism
Mitchel · 22 June 2022 · The Personal Agent Banstead
★★★★★ 5/5
GoogleI spoke to Bradley and had a viewing the same day for a property that had other interested parties. He was a pleasure to deal with and empathetic to my situation, also giving practical advice. Upon making the offer, he was very quick to respond - comforting in itself as we all know how dealing in real estate can be bit nail-biting - and advise on the next steps despite it being a Saturday which must be their busiest day for viewings. A big thank you to Bradley whom I highly recommend.PositiveResponsiveness, Professionalism
Evil · 22 June 2022 · The Personal Agent Banstead
Agent replied · 21 June 2024
Thank you for your review. We are so pleased that Bradley and The Personal Agent - Banstead team provided you with outstanding service during your time with us.
★★★★★ 5/5
GoogleTom at The Personal Agent has been great so far in helping us secure our property, he is very reassuring and responsive. I appreciated a personalised email the morning after our viewing to ask us if we wished to make an offer and if we had any questions, this is so refreshing as agents I have dealt with before don't even bother to reply to offer emails and leave you chasing things up all constantly. When we eventually decide to put our new house on the market, it will be through the personal agent!PositiveResponsiveness, Professionalism
Melissa · 22 June 2022 · The Personal Agent Banstead
★★★★★ 5/5
GoogleI worked with Personal Agent when moving into my first rental property and they have been great The team are extremely professional and responsive and we were able to get everything in place in good time. I would highly recommend.PositiveProfessionalism
Chris · 22 June 2022 · The Personal Agent Epsom and Ewell
Agent replied · 21 June 2024
Thank you for your feedback Chris. We are so pleased that The Personal Agent Lettings team provided you with the very best service during your search for your first rental property. We hope you enjoy your new home!
★★★★★ 5/5
GoogleKatie Jenkins has been absolutely brilliant managing the letting of my flat. She was always polite, friendly, efficient and professional, and it’s true to say that nothing was either too much to ask or a problem that couldn’t be solved. She’s a credit to the company & I’d give her 12 out 10 without question!PositiveResponsiveness, Quality, Professionalism, Value
Phil · 22 June 2022 · The Personal Agent Epsom and Ewell
Agent replied · 21 June 2024
Thank you for your feedback. We are so pleased that Katie provided you with friendly, efficient and professional service. Here at The Personal Agent we work hard to ensure all clients receive only the very best service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.