Trusted Agent profile · Surrey
Verified
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Personal Agent's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,846 reviews on Google only. Show every review
5/5
GoogleBrandon was very helpful and showing 3 properties to us, all closely. We may go back for second viewing for one of them.
Thats great to hear Farid, and please do not hesitate to contact Brandon should you wish to view again. Kind regards
5/5
GoogleWe have had a very positive experience with the personal agent so far. Sarah has been great at handling our move. She responds quickly to emails and phone calls and has been very helpful, making the process much easier.
Dear Amelia, Thank you so much for your lovely review! We're delighted to hear that Sarah has been so helpful and made your moving experience easier. We'll be sure to pass on your kind words to her. We really appreciate you taking the time to share your experience and wish you all the best with your move! Kind regards
5/5
GoogleProffessional. knowledgable and informative. Very focused to detail.
Thank you for sharing Chris, and for your review. Kind regards
4/5
GoogleGreat experience from start to finish. Very helpful, professional, and supportive throughout the purchase of our new home. Thank you for making the process so smooth. Highly recommended!
5/5
GoogleVery friendly and professional, thank you!
Thats great to hear, and thank you for sharing Giovanna.
5/5
GoogleRosie was really lovely and professional. She showed us around the property very carefully, explained everything in detail, and was very punctual. We really appreciated her helpful and friendly attitude.
Hi Acarlie, Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience with Rosie. We’ll be sure to pass on your kind words. Kind regards
5/5
GoogleRating only, no written review.
Hi Sanjana, We really appreciate you taking the time to post a 5-star review. Kind regards
5/5
GoogleRating only, no written review.
Thank you for your 5-star review Jan
5/5
GoogleReally informative and helpful, had a fact file ready with information and was able to answer questions. Thank you
Thank you for sharing Sarah, and for your 5-star review. Kind regards
5/5
GoogleRosie was friendly and professional. Thank you.
Thank you for sharing MJ, Kind regards
5/5
GoogleAlice was super helpful. Would recommend.
Thank you for your 5-star review Spurs, Kind regards
5/5
GoogleThanks for the showround.
You are very welcome Gregor. Kind regards
5/5
GoogleHad a very enjoyable and friendly experience viewing properties today with Julie Liles from The Personal Agent. She was very welcoming and helpful.
Thank you for sharing Stuart, and for your 5-star review. Kind regards
5/5
GoogleRating only, no written review.
Thank you for your 5-star review Justin.
5/5
GoogleRosie was really lovely and professional. She showed us around the property very carefully, explained everything in detail, and was very punctual. We really appreciated her helpful and friendly attitude.
Hi Acarlie, Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience with Rosie. We’ll be sure to pass on your kind words. Kind regards
5/5
GoogleVery friendly and professional, thank you!
Thats great to hear, and thank you for sharing Giovanna.
5/5
GoogleRating only, no written review.
Hi Sanjana, We really appreciate you taking the time to post a 5-star review. Kind regards
5/5
GoogleRating only, no written review.
Thank you for your 5-star review Jan
5/5
GoogleAlice was very friendly and introduced us a nice property.
Hi Ying Tu, Thank you for your feedback! It’s great to hear that Alice was friendly and helped you find a property you liked. We really appreciate you taking the time to leave us a review. Kind regards
5/5
GoogleRating only, no written review.
Thank you for your 5-star review Stacy.
5/5
GoogleRating only, no written review.
We appreciate you taking the time to post your 5-star review Nikunj. Kind regards
5/5
GoogleRosie was very friendly, calm and professional. The viewing was smooth and relaxed, and she made the whole experience very enjoyable. I also really liked the house Thank you, Rosie!
Hi Angelo, Thank you for your lovely review! We’re so pleased you enjoyed the viewing with Rosie and felt relaxed throughout. We’ll be sure to pass on your kind words. Kind regards
5/5
GoogleThank you Rosie it is always a pleasure to do visits with you.
Hi Laura, Thank you so much for your kind words! Rosie will be delighted to hear this. It’s always a pleasure helping you. Kind regards
5/5
GoogleRating only, no written review.
Thank you for your 5-star review Sarah.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
The Personal Agent's seven offices, by town:
Yes. In The Trusted Agent 2026 awards, Epsom won Platinum, Stoneleigh won Trusted Agent and Banstead won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
