The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more

★★★★★ 4/5

Google

Rating only, no written review.

Martin · 19 March 2020 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

We originally purchased our house from The Personal Agent and needed to get a valuation 18 months after purchase. Richard organised a convenient time to come around and went over and above to give us lots of valuable information, advice and tips in addition to the current market valuation. It really was Personal Agent by name and nature as Richard and the team always seem to go beyond the call of duty with their customer service and excellence. Highly recommended in comparison to all the other high street agents!!

Charlotte · 19 March 2020 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

Brilliant service with Dan at the Personal Agent. Arranged our viewings efficiently and professionally and answered all our questions on the day. Thank you!

Selina · 19 March 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

We had not moved for 28 years, but John at the Banstead office has made this move very easy. The entire team at PA have been very helpful and professional.

Steve · 19 March 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

Worked alongside John Ralph to naviagte the purchase of a property. He was attentive and available to answer questions and negotiate with the vendor in a timely manner. Great service.

James · 19 March 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

I cannot rate Personal Agent Banstead highly enough! Moving house is a very stressful time and you really need an excellent estate agent with fantastic staff that go above and beyond to get you through it and that’s exactly what these guys did. All the staff are knowledgeable, helpful and most importantly supportive through every step of the process. John has been an absolute star, thank you so much! I highly recommend anyone looking to buy and sell in the area go to see these guys first!

Elisa · 19 March 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

thank you to matthew and joe for all your help :)

Robyne · 19 March 2020 · The Personal Agent Lettings & Management

★★★★★ 5/5

Google

Thank you for all your help, John was especially helpful throughout the process. Many thanks to all the team.

Adam · 26 February 2020 · The Personal Agent Stoneleigh

★★★★★ 4/5

Google

Rating only, no written review.

Samuel · 18 February 2020 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

The Personal Agent were absolutely fantastic at guiding me through the daunting task of buying my first property! Highly recommended!

Will · 18 February 2020 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

Professional from start to finish. Richard made me feel at ease straight away and I knew I was making the right choice using The Personal Agent. Highly recommend.

Brendan · 18 February 2020 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

A very positive experience with selling a new build home and achieved the asking price. Sarah progressed the sale through to completion without any drama, so a special thanks to her. Highly recommended.

Mark · 18 February 2020 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

Would recommend 100% without hesitation for both selling and buying!! When we first started the process to sell our flat in Sutton, we initially looked at local estate agents in our area. We appointed an agent that was very close to us and seemed really reputable. Unfortunately, little did we know, it wasn’t the person who had valued our house that would be showing prospective buyers around. Something I got to realise whilst searching for properties was the value that can be added from having a good agent showing you around the property and answering your questions. Having been searching for houses for some months, I got to know many of the companies and agents operating in various areas in SW London. Many of the properties we ended up viewing were through the Personal Agent. I really valued the way that they got to know me and what I was looking for in a property. I ended up completely trusting them in terms of my property search and was fully prepared to listen if they told me that there was a property coming on they thought we would like- without even having to look at the photos, they were normally completely spot on. Meanwhile, I was having other agents trying to take me round to random houses that I had no interest in and completely wasting my time- as well as sending me properties in completely the wrong areas, so I ended up getting really frustrated and not answering calls from anyone other than Personal Agent! We weren’t having much luck with our sale, so based on the great service I had received from Personal Agent, we decided to instruct them for our sale. Within 2 weeks, we had more views from Personal Agent on our flat than we had had from the other agent in 4 months. The video and photos they took of our flat were amazing and all completely free, which was brilliant as many companies do charge for this. What I also like about Personal Agent is that anyone can help in the local office and they all know who you are. The team at Personal Agent all work in unison together and are all fully aware of your situation, which is really valuable during the house buying process, which is obviously very stressful. They are additionally open until 7pm, which is brilliant as I finish work at 6, so I can always grab them after work as well. We ended up selling our property with Personal Agent after just 2 weeks and plenty of viewings- we had 3 offers under asking and then 1 just above, which we gladly accepted. It seemed to me that Personal Agent were showing people round who were genuinely interested, rather than people who had just vaguely enquired having seen them online. It really helps that they know their customers, which they clearly do as they got to know me through the process, too. Unfortunately, our buyer pulled out about 3 weeks after purchase, however, Personal Agent kept us fully informed throughout the process, so that there were no nasty surprises. We went back on the market with them and the same day, we had sold again! I was so impressed by the fast turn-around and we didn’t even have to have any more viewings as the buyer was someone who had seen the flat before and just gone under offer herself- also with Personal Agent! To make things even better, Personal Agent have now helped me to find our dream house- after much perseverance as we have been extremely fussy! They even negotiated hard to get us an excellent price, even though the seller was pretty firm on wanting a certain amount. They offer great advice and I truly feel that they provide such an honest and helpful all-round service. I actually said to my husband that this is the best service I’ve ever received from anything!! Thank you to all the team in the Stoneleigh branch- Dan, Paul, Andrew and John. They have all been so helpful on our journey of buying and selling and I can’t thank them enough for making this very stressful process as easy and as pleasant as possible. I will be recommending to everyone I know and I am very grateful and relieved to have found such an amazing estate agents!

Laura · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

Paul from Personal Agent in Stoneleigh, with is professionalism, knowledge, kindness and patience is helping us to find the right property. We feel lucky we have met him and we would highly recommend him to everyone. Thanks Paul!

Alain · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

My husband and I had the pleasure of meeting Paul from Personal Agent Stoneleigh. Paul is helping us to find our dream house and we feel we are in the right hands. All his patience, expertise and knowledge are most helpful to us. Highly recommended!

Anja · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

The Personal Agent have been fantastic all the way through our property search. Dan has kept us informed at every point and has made the process a pleasure. We have been really impressed and are extremely grateful for Dan's help in securing our first property purchase which we just love.

Hannah · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

The Personal agent in Stoneleigh have been amazing. Within 24 hours of appointing them we had 8 viewings and accepted an offer 48 hours later. Dan was very professional and friendly, I’ll be recommending them to everyone I know.

Julie · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

We have an outstanding experience with everyone at The Personal Agent (Andrew, Dan and John), both with our flat sale and our house purchase. They are professional and friendly and personal at the same time, informative and keen to make the process as easy and enjoyable as possible. We definitely recommend them!

Ticiana · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

The Personal Agent have been nothing but courteous and professional from day one. Having had to deal with two different estate agents and comparing the two, Personal Agent have acted amazingly. Never intruding or pushing us but getting the job done at the same time. Thank you for all the hard work. On your side of things you have made our experience less stressful. Andrew, Paul and Cathrine thank you once again.

Rachael · 18 February 2020 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

Good experience with current viewer, Kate. The apparent professional manner and punctuality are appreciated.

Carlton · 18 February 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

We have recently used the Personal Agent through their Banstead Office and have received absolutely first class service throughout. Special mention for John Ralphs who has lead us through the entire process with expertise. Thank you.

George · 18 February 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

I cannot recommend the Personal Agents highly enough from start to finish they were fantastic from marketing to viewing to sale. John at the Banstead office was particularly helpful and informative keeping us abreast of what was happening through every stage of the process.

Derek · 18 February 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

Bought our house through Personal Agent in Banstead and dealt with Tom. He was kind and understanding of our worries and anxieties. Dealt with us quickly and always made us feel like we were his no.1 priority. Thanks for the excellent service Tom!

Michael · 18 February 2020 · The Personal Agent Banstead

★★★★★ 5/5

Google

We are yet to find our dream home but have been on a number of viewings with the guys from The Personal Agent. Kate and Tom have stood out from the other agents who we have dealt with and have always kept us updated with new properties. When we come to sell our home we will definitely be using the team and would highly recommend to others.

Shelley · 18 February 2020 · The Personal Agent Banstead