Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018. A British Property Awards winner every year since 2018.
2025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 1,545 reviews on Google only. Show every review
1/5
GoogleVery bad attitude
Sorry to hear that you have had a bad experience, no one in my office can recall meeting or speaking to you. Could you please contact me on 01993 776775 or email me on john@breckon.co.uk to discuss this in more detail. We have won the British Property Awards for three years running, I honestly feel that there is perhaps a misunderstanding and would love to resolve this. Kind regards, John Bouwer (Director).
5/5
GoogleI moved for the first time last Monday. I dealt with Joe Phillips at the Hazlemere Branch of JNP. Joe made my experience as easy as he could and nothing was ever too much trouble. Joe would make sure I understood and was happy with every step of the way during my move. Joe is a quiet, well mannered, smart and knowledgeable young man. I rarely dealt with the rest of this team, but when I did they were also very good. Thank you Joe for making my dream come true and making it possible for me to move to my perfect new home. I would not hesitate it recommending JNP at Hazlemere to anyone.
Thank you Dawn! We couldn't agree more regarding Joe - he is a super star and we're very lucky to have him on the team. He will be over the moon with your review and recommendation. Thank you for choosing JNP!
5/5
GoogleI had an excellent experience working with Douglas during the purchase of my bungalow. From start to finish, he was professional and incredibly knowledgeable. Douglas kept me informed at every stage, answered all my questions promptly, and made the entire process smooth and as stress-free as possible. His attention to detail and genuine commitment to helping me find the right home really stood out. I couldn’t be happier with the service I received. Highly recommend Douglas to anyone looking to buy or sell!
Thank you Nina! Douglas will be over the moon at your recommendation and 5⭐ review. We're so pleased that his communication, professionalism and commitment led to a smooth purchase of your bungalow. Wishing you many happy memories in your new home.
5/5
GoogleGreat customer service and communication, lovely people who went over and above to ensure the sale of our house went smoothly
Thank you Alexandra! The team will be over the moon with your 5⭐ review. Thank you for choosing JNP.
5/5
GoogleLisa Smith at the High Wycombe branch has been brilliant in negotiating my house sale. She has worked tirelessly to get the sale completed. I would like to say a big thank you to Lisa for her patience and perseverance.
Thank you Judith! Lisa will be delighted that her patience and perseverance helped with the sale of your house. Thank you for choosing JNP 💛 …
5/5
GoogleWe recently sold our house through JNP Hazlemere. Mark was the main contact and he was responsive and pleasant to deal with, as were the rest of the team who helped with viewings etc. An excellent service overall
Thank you Andy! Mark and the team will be delighted with your kind words about their 5⭐ customer service. Thank you for choosing JNP!
5/5
GoogleThanks to Mitchell, Naz and Janet for their great service in selling my property. Along the journey they gave sound advice, helped to expedite the process where possible and they were always quick to respond to all queries.
Thank you Richard! Mitchell, Naz and Janet will be so pleased that they were able to help you sell your property and we're delighted that their 5⭐ customer service led to a 5⭐ review. Thank you for choosing JNP!
1/5
GoogleVery unprofessional. I was buying a house through them, and waiting on a query on the survey. They threatened to readvertise the property unless I signed an immediate exchange. Nobody would exchange when everything isn’t verified. They blamed it on the seller, but they should know better.
Thank you for your review of our Fine & Country branch Neil and we are sorry that you have not been satisfied with the level of service you received from us. Should you wish to discuss this further, please contact Josh Hare, Branch Manager, on 01844 343131.
5/5
GoogleThank you to Naz, Martin and Caroline for your support in progressing our purchase - lovely experience!
Thank you Michael! We're so pleased that Naz, Martin and Caroline have provided 5⭐ support in your purchase. Do give them a call on 01494 528000 if they can be of any further help.
5/5
GoogleNaz found suitable properties in great spots for us, he was efficent and great with communication.
Thank you Lorraine! We're so pleased that Naz's knowledge and communication has led to viewing suitable properties. Do give him a call on 01494 528000 if he can be of any further help.
5/5
GoogleI have been speaking to Naz recently about looking to buy a house in the local area and he’s been able to provide such insightful information that other agents haven’t been able to provide. Amazing service. Strongly recommend.
Thank you for your review Myles! Naz will be delighted with your recommendation and we're so pleased his knowledge has helped you on your property search. Do give him a call on 01494 528000 if he can be of any further help.
5/5
GoogleWe are very happy indeed with the service we have received from JNP in Hazlemere. They have been very efficient, attentive and very pleasant to work with and particularly Douglas whose resposes to queries have been dealt with very quickly. Overall an excellent service and we are very grateful to them for handling our difficult house sale so well.
Thank you Barbara! We're so pleased that Douglas and the team provided you with excellent service throughout your difficult sale. Thank you for choosing JNP 💛 …
5/5
GoogleWe would like to thank Jan and the team for all their hard work and massive effort in handling not just the sale of our house but also the purchase of our new home which was made more difficult by other parties. Jan you are a star.
Thank you for your 5⭐ review! We are honoured to have worked with you to sell your house as well as helping you to buy your new home. Jan will be thrilled with your kind words and we totally agree - she is a star!
5/5
GoogleGreat estate agents, All very helpful but particularly Hannah Lund, who, in my opinion, worked above and beyond and kept all parties in the loop. I always believed the estate agents job was only to sell the property but Hannah kept us up to date with all that was going on. Mark Gent
Thank you Mark for taking the time to share your positive experience with us!
5/5
GoogleA brilliant service from the initial property valuation to sale completion. The staff, especially Jenny, were very helpful and friendly. All my enquiries were dealt with promptly, and in a professional manner. I was kept informed at all times and any issues resolved quickly. This was a complicated and emotional process for me, and I am very grateful for all the assistance advice I received.
Thanks Katie for the kind words! We are happy that we could support you along the way - wishing you all the very best.
5/5
GoogleI can’t fault the staff enough. Dom was amazing punctual honest open and answered any questions I had and got back regarding ones he couldn’t answer at the time. Being my first move it’s certainly made me feel at ease with how his …
Thank you Roy! We’re delighted to hear that Dom and Lindsay were able to help make your first move was made so smooth and stress-free. They’ll be thrilled to know that their professionalism, communication and genuine care made such a … More
5/5
GoogleOur experience with JNP has been outstanding. Having not moved in over 40 years my husband and I found the whole thing very daunting but we needn't have worried. Lisa was overseeing our sale and purchase and she never ceased to constantly …
Thank you Lesley. Moving house is after 40 years must have been both daunting and emotional and we're so pleased that Lisa was able to help guide you through both the sale and purchase of your properties. We hope you're settled in your new home and wish you all the best for your new chapter.
5/5
GoogleWe recently bought our new home through JNP Estate Agents and had the absolute pleasure of working with Lisa throughout the process. As buyers, we couldn’t have asked for better support. …
Thank you Saj! We’re absolutely delighted to hear that Lisa was able to support you so well throughout your purchase. Lisa's professionalism, knowledge of the sales process and friendly nature are a real asset to JNP. Your kind words will … More
5/5
GoogleSarah was excellent when dealing with the sale of my Grandparents house, whenever she said she’d call she always did, and kept us in the loop the whole time with the process, which was greatly appreciated. John started the process with the valuation and was our first point of contact but dealing with both Sarah and John was great from day 1, so thank you!
Hello Dani, thank you very much for such a lovely 5 star review. Sarah and myself pride ourselves in regular communication. We are so pleased that you have had a wonderful experience and want to wish you the very best moving forward, but please do not hesitate to let us know if there is anything else we can help with. Best regards, John Bouwer (Director).
5/5
GoogleI would highly recommend JNP, particularly Lisa, who has been exceptional in keeping us informed and proactively following up with all parties involved. Lisa went above and beyond to expedite the process, fully understanding my time constraints related to school applications. Her professionalism, efficiency, and dedication were greatly appreciated.
Thank you Shymaa! Lisa will be so pleased you've taken the time to leave a 5⭐ review. Her tenacity with sales progression and understanding of each clients deadlines really does make a difference. Thank you for the recommendation and for choosing JNP.
4/5
GoogleWe would like to focus our review on Lisa Smith who went above and beyond to get our sale and purchase to a successful conclusion before we decided to give it all up.
Thank you Teresa! Lisa works so hard to ensure that transactions go as smoothly as possible and she'll be delighted that you didn't give up before she could achieve your completions! Thank you for choosing JNP to sell your property as well as find your new home - we wish you many happy memories in your new property.
5/5
GoogleI would highly recommend JNP, particularly Lisa, who has been exceptional in keeping us informed and proactively following up with all parties involved. Lisa went above and beyond to expedite the process, fully understanding my time …
Thank you Shymaa! Lisa will be so pleased you've taken the time to leave a 5⭐ review. Her tenacity with sales progression and understanding of each clients deadlines really does make a difference. Thank you for the recommendation and for choosing JNP.
5/5
GoogleOne of the best and friendlier and helpful people. Special thanks to Mat Plocharski for your help. Even though i wasn’t his client but helped me through out and kept in touch till the matter is resolved. Thank you once again.
Thank you for your review! We're so pleased that Mat was able to help you - do give him a call on 01494 528000 if he can be of any further help.
5/5
GoogleNaz is fantastic to work with. As a first-time buyer, I really appreciated his patience, quick responses, clear communication, and guidance throughout the process. Highly recommended!
Thank you for your recommendation! Naz will be delighted that he was able to help guide you through the process of being a first time buyer!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
