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The JNP Partnership estate agents in High Wycombe, Hazlemere, Princes Risborough and 4 more

4.7

★★★★★ Excellent

1,614 reviews across 8 offices and 3 platforms

www.jnp.co.uk

The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,555

Reviews on Google

All 8 offices

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 Thank you to all the staff at JNP! I have sold and purchased recently through JNP & thoroughly recommend. Mark Prior was fantastic from start to finish ...Jodie, 26 May 2024Read the review from sellers

Our offices

The JNP Partnership's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,545 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Julie · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for your 5 star review Julie.

3/5

Google

Fair okay customer care/service...

Victor · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for taking the time to give us your feedback Mr Kabera. We are sorry that you felt you didn’t receive the 5 star customer service that we strive to achieve. I know you have spoken to the Lettings team and we look forward to working together to provide you with the customer care you deserve.

1/5

Google

Dear sir madam very disappointed with the service from your staff I believe there is under table deals going on as I just don't even get booked in for viewing which I requested for a property which was on on the website within 10 minutes thanks

Aw · 22 April 2021 · JNP Estate Agents High Wycombe

5/5

Google

Good team in the office , worked hard to sell my property even though the sale fell through after 6 months

Colin · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for taking the time to leave a review Colin. We’re disappointed that the sale of your property didn’t progress due to complications with the onward chain, but look forward to working with you to sell your property in the future. Best wishes from Mark and the team

5/5

Google

Many thanks to JNP and particularly Caroline for working so hard to get the chain linked till completion. Very impressive!

Nigel · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you Nigel. We're thrilled that Caroline's hard work helped you with your move.

4/5

Google

Have been dealing with Christina Grima and so far she has been great! Extremely quick responses to all emails. Would recommend :)

Chloe · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 5 June 2024

Thank you for your review Chloe, we'll pass on your kind words to Christina.

5/5

Google

Christina Grima has been very professional and attentive. She contacted me quickly to send over a range of offers and was swift with organising viewings of the properties I was interested in.

Anna · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 28 May 2024

Thank you for your review Anna. We're pleased that Christina was able to organise your viewings so promptly.

1/5

Google

RACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued to hold viewings for the property over the weekend. Then stated a number of outrageous stipulations (which was never outlined before) in order to try and put me off from proceeding with me offer. RACIST company. I felt nothing but discrimination from the way i have been treated. I will forward all of my correspondence onto the financial Ombudsman to review.

Amin · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 25 June 2024

Thank you for your review Mr Shan. Having spoken to the Lettings team we can confirm that we have not discriminated against you and have followed the correct procedures necessary with regards to gathering information and performing a credit check in order to try and negotiate your offer between you and the landlord to a satisfactory conclusion. As our conversations and negotiations are still actively ongoing we will call you directly to discuss this and your concerns and hope that we can restore your faith in the service we can provide.

5/5

Google

Brilliant service from the valuation part to the sale process. Ella Mullett and Emma Cross where extremely helpful and would recommend using JNP as your estate agent.

Oliver · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for your recommendation Oliver. We're delighted that Ella and Emma helped you sell your home and provided a brilliant service.

5/5

Google

I've had a very good experience with JNP. Lisa helped me with my recent purchase and went out of her way to make the process as easy as possible. There is always someone at the end of the phone and able to assist with any questions or issues. Would not hesitate to use them in the future!

Chris · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 23 April 2026

Thank you for your review Chris - we're delighted that Lisa and the team at Wycombe were able to make the house buying process as easy as possible!

5/5

Google

I would highly recommend JNP. We have used them twice now and would definitely use them again. Nicola was very professional, friendly and really on the ball. The whole team really know their stuff and make the selling and buying process stress free. Thank you.

Lauron · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for your recommendation Lauron - we're pleased that Nicky and the team were able to make your move as stress free as possible.

1/5

Google

Me and my wife were meant to view a house in town centre of wycombe at 10:30 this saturday. We went there by 20 past 10 just to make sure we are not going to be late. Waiting outside the property for 25 minutes trying to call the phone number left in the email of the confirmation , we get no answer ... we are coming out the car to get close to the house just to make sure the agent is not missing us , and in the end we get a call back from them saying that the agent Simon was outside the property waiting for us 15 minutes from 10:30 left us a voicemail and left. It is absolutely incredible we where there all that time we where trying to call them wondering where they are and never received any messages... i had a bad experience regardin the situation and i will never go back to JNP HIGH WYCOMBE ... We took 2 days off from work just to see the property eventually renting for an year at least , and then beeing let down by the staff ...! I will low rate the experience and next time be more carefully with this kind of situations

Adrian · 22 April 2021 · JNP Estate Agents High Wycombe

5/5

Google

Lisa and Caroline worked tirelessly for us; when our first sale fell through the day before planned exchange, they both jumped on to it and had additional viewings arranged within 24 hours. Great service and indeed my best experience with an estate agent.

Ross · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for your review Ross. We're so pleased that Lisa and Caroline were able to rescue the sale of your property and provided great service.

5/5

Google

We have just sold a house through JNP. Excellent service with all the staff responding quickly to any queries we had. Emma Mullett dealt with our sale very professionally and went above and beyond at times when sorting out any extra issues that came along. Highly recommended company to sell with.

Di-onne · 22 April 2021 · JNP Estate Agents High Wycombe

Agent replied · 6 February 2024

Thank you for your review Di-onne. We're thrilled that the team at Wycombe were able to sell your house and provide you with the excellent service our customers deserve.

5/5

Google

Julian was highly professional and very knowledgable and has a great team working with him who were very helpful if he was not around to speak to. Would highly recommend using them.

Cathie · 28 March 2021 · JNP Estate Agents Hazlemere

Agent replied

Thank you for your review Cathie. Julian and the team at Hazlemere will be thrilled with your recommendation.

5/5

Google

Really great experience with JNP in finding our first home. Friendly, professional and always quick to respond, we would definitely recommend their services.

Lewis · 28 March 2021 · JNP Estate Agents Hazlemere

Agent replied

Thank you for your recommendation Lewis and Vicki. We're thrilled that the team at Hazlemere were able to help and wish you much happiness in your first home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The JNP Partnership branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

EA Masters

The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about The JNP Partnership

Which office of The JNP Partnership has the most reviews?

High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.

Where are The JNP Partnership's offices?

The JNP Partnership's eight offices, by town:

  • Amersham: 77 Sycamore Road, Amersham, HP6 5EJ
  • Great Missenden: Smithfield House High Street, Prestwood, Great Missenden, Buckinghamshire, HP16 9HF
  • Hazlemere: 330 Amersham Road, Hazlemere, Buckinghamshire, HP15 7PU
  • High Wycombe: 27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ
  • JNP: 1 Market Square, Princes Risborough, HP27 0AP
  • JNP Estate Agents Princes Risborough: 1 Market Square, Princes Risborough, Buckinghamshire, HP27 0AP
  • Prestwood: 149 High Street, Prestwood, Buckinghamshire, HP16 9HF
  • Stokenchurch: Kingston House Oxford Road, Stokenchurch, Buckinghamshire, HP14 3TA
Has The JNP Partnership won any awards?

Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.

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