Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Showing 1,545 reviews on Google only. Show every review
5/5
GoogleA big thank you to Julien and team at JNP Hazlemere. They have made a very stressful time so much easier with the help and support from a very professional team. I have no hesitation in recommending them
Thank you for your review Christine. Julian and the team will be delighted with the recommendation.
5/5
GoogleVery pleased with the service! The team were helpful & supportive throughout, a special mention to Joshua who frequently went over and above for us. Our property was very well marketed & JNP kept us uptodate with feedback all the way through.
Thank you for your review Neil. We're delighted that Joshua and the team provided you with a 5* service selling your home.
5/5
GoogleJNP of hazlemere have done an excellent job throughout the process of selling of our house and buying our new property. Nothing was too much trouble always willing to help. A special thank you to Julian who went above and beyond to help us. Would highly recommend Julian and his team
Thank you for your review Angela. We're delighted that Julian and the team at Hazlemere went above and beyond to help you sell your house and buy your new home.
5/5
GoogleAll the staff we dealt with at JNP were highly professional and responsive. The marketing of the property was very impressive. We were kept informed throughout the life of the transaction. Thank you in particular to Julian and Emily. We would definitely use JNP again for future property sales.
Thank you for your review Amani and Gary. Julian, Emily and the team at Hazlemere will be thrilled with your recommendation.
5/5
GoogleJust dropped in to Hydgate office in Amersham and extremely impressed by the friendly and helpful attitude of the staff there. Thank you Eddie and colleagues
Thank you for your review Fiona. We're so pleased that Eddie and the team were able to help you.
1/5
GoogleDreadful and totally inept. Avoid!!!!!
Dear Kevin, Thank you for taking the time to provide some feedback. We are very sorry that you have not been satisfied with the services provided by Hydegate Estates. We can see that our last transaction was some years ago and hope that during the 9 years that we worked together, not all the experiences were bad. We feel we had always found good tenants that looked after your home and paid their rent on time. We understand that with management of a property there are often circumstances that can create friction and we apologise if you felt that there were areas where we did not meet your expectations. We wish you the best of luck with all your future endeavours.
5/5
GoogleI dealt with the team at the Amersham branch of JNP and they were all really helpful. But would just like to make a special mention to Eddie Blanch who was personable and helpful at all times and really went that extra mile to ensure the setting up of the tenancy went smoothly. Thoroughly recommend
Thank you for your review Charlotte. We're delighted that Eddie and the team at JNP Amersham provided the 5* service all our clients deserve - they'll be so pleased with your recommendation.
1/5
GoogleDreadful and totally inept. Avoid!!!!!
Dear Kevin, Thank you for taking the time to provide some feedback. We are very sorry that you have not been satisfied with the services provided by Hydegate Estates. We can see that our last transaction was some years ago and hope that during the 9 years that we worked together, not all the experiences were bad. We feel we had always found good tenants that looked after your home and paid their rent on time. We understand that with management of a property there are often circumstances that can create friction and we apologise if you felt that there were areas where we did not meet your expectations. We wish you the best of luck with all your future endeavours.
2/5
GoogleRating only, no written review.
Thank you for your review. We would like to discuss this further and to learn where we have not met your expectations. Please do contact Max Springall, Associate Director of High Wycombe Sales on 01494 528000 - we hope to hear back from you soon.
5/5
GoogleRating only, no written review.
5/5
GoogleHad a viewing with Christina who was very professional and friendly and took the time to let us look at everything in detail. We also has a few questions which she got back to us very quickly about! Made the whole process feel easier :)
Thank you for your review Samantha. We're so pleased that Christina was able to make your viewing process an easy and informative one.
1/5
GoogleDreadful and totally inept. Avoid!!!!!
Dear Kevin, Thank you for taking the time to provide some feedback. We are very sorry that you have not been satisfied with the services provided by Hydegate Estates. We can see that our last transaction was some years ago and hope that during the 9 years that we worked together, not all the experiences were bad. We feel we had always found good tenants that looked after your home and paid their rent on time. We understand that with management of a property there are often circumstances that can create friction and we apologise if you felt that there were areas where we did not meet your expectations. We wish you the best of luck with all your future endeavours.
1/5
GoogleLess than 1 🌟 Arranged a viewing with Lloyd for Saturday at 11:30 am. Arrived only to be left …
5/5
GoogleExcellent service from JNP. Very quick at getting back to you, extremely proactive and professional. Xenia was working with me from beginning to end, she is incredibly professional, …
We're thrilled that Xenia was able to make your move less stressful for you. Thank you for taking the time to leave a review.
5/5
GoogleFantastic experience with JNP from the start to finish of us renting a property. Unfortunately, we encountered a hiccup with the first property we wanted, through no fault of JNP's, but Lloyd was fantastic in helping us work around this and …
Thank you for your review - Lloyd will be thrilled that he was able to help you find the perfect property.
1/5
GoogleRACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued …
Thank you for your review Mr Shan. Having spoken to the Lettings team we can confirm that we have not discriminated against you and have followed the correct procedures necessary with regards to … More
5/5
GoogleWe can’t thank JNP enough especially Lisa Smith It has been a long journey and stressful But Lisa has been calm and professional but also friendly and persistent with …
Thank you so much. We certainly are lucky to have Lisa on our team and will pass on your kind words.
1/5
GoogleRented a property through jnp and at first everything was fine very quick at responding to emails and phone calls however once i rasied issues concerning damp and mold they became very unhelpful, took up two weeks to get a response from …
Thank you for your review. I am sorry that you have not been satisfied with the service you have received. I understand that a member of the Lettings team has been in contact and this matter is being discussed in order to try and move the position forward for you.
1/5
GoogleTake ages to reply, ended up dealing with 4 agents for 1 house. Then showed interest in the property as the first applicant interested, was told they were closed for a week so not to worry about other people putting offers and viewing the …
5/5
GoogleMyself and my partner brought our home through JNP and although it was difficult given the circumstances (covid times), I must say Emma Cross and Caroline Dowdy where a pleasure to work with and everyone I came in to contact with at the …
Thank you for your recommendation John. We're so pleased that Emma, Caroline and the team were able to help you buy your home during these stressful times.
5/5
GoogleEmma Cross is a superb ambassador for JNP in the work she does in the 'Sales Progression Team'. This is the liaison between the 2 parties to the sale and also the 2 respective Solicitors. I would say this has to be a difficult role. …
Thank you Chris and Jackie! Emma truly is a huge asset to JNP and she will be delighted that you took the time to leave a review.
5/5
GoogleIt has been an absolute pleasure liaising with Nicola Shaw at JNP (part of the sales progression team), who has been able to take the stress out of a lot of situations during this process (not everyone can do this) and her personal touch …
Thank you for your feedback Helen. Nicola will be thrilled with your review and we are very lucky to have her on our sales progression team.
5/5
GoogleI would thoroughly recommend using JNP. Christina went over and above giving me advice to my area questions, which properties would best suit my needs, following up my queries in a timely manner. Natalie from the Conveyancing team really …
Thank you for your recommendation Becky. We're thrilled that Christina's local area expertise and knowledge of our properties helped your find your home.
5/5
GoogleRecently we have to relocate from Germany to UK. As part of process JNP team assisted in securing place in High Wycombe. Team is very responsive and friendly. It eased my process. Initially Xenia helped me with process and she guided with …
Thank you for your review. We love to hear about how our team have helped. We'll pass your comments onto Xenia and Shaun.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send JNP Estate Agents a message.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
