Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,613 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,613 reviews on three platforms, rated 4.7 out of 5 overall.
1,554
Reviews on Google
All 8 offices
3
Reviews on The Trusted Agent
All 8 offices
56
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,544 reviews on Google only. Show every review
5/5
GoogleNaz Janet and Mateusz was super helping me with my first home. Thank you.
Thank you Seweryn! We're so pleased that Naz, Janet and Mateusz were able to help you with the purchase of your first home! Wishing you many happy times in your new home 🏡 …
5/5
GoogleRecently sold with JNP and had a very good experience. Special mentions to Mitchell and Naz, both went above and beyond to get a sale. Constantly checking in and giving information. They honesty and attention to details are second to none.
Thank you Matt! We're delighted that you returned to JNP to sell your property and that Mitchell and Naz provided 5⭐ service with their honesty and communication. Thank you for choosing JNP!
5/5
GoogleI had great experience. The team was very polite and helpful. I highly recommend this to my firends and family. I would come back again. Thank you to Naz and Janet for your help.
Thank you Pritpal! We're so pleased that Naz and Janet were able to help - they'll be delighted with your 5⭐ recommendation.
5/5
GoogleReally pleased with JNP and the team who worked so hard to get my property sold, despite challenges. Communication was fantastic and the team were friendly and professional. Special thanks to Jan for support after sale.
Thank you Leanne! We're delighted that Jan and the team were able to help you navigating the challenges of selling your property. Thank you for choosing JNP!
5/5
GoogleJNP truly deserves more than five stars! My sale has been a long drawn out one due to issues on my onward purchase but that has never stopped them striving to do their absolute best to help! From listing my property and negotiating the sale Nathan and Naz were really excellent, professional and knowledgable through to the sales progression Jan (& Lisa!) has done an absolutely sterling job! She has gone above and beyond to help where she could on both my sale and my onward purchase and genuinely cared about keeping me updated. I honestly couldn’t have got through selling my house without Jan! Absolute value for money, first rate service from a really great team Thanks so much for all you have done!
Thank you Hannah! Your review encapsulates what we aim for - a team effort of consistent and caring service - and we're delighted that it helped you through the process. Thank you for choosing JNP!
5/5
GoogleI recently had to complete the sale of my mum’s house during a very difficult time, and Jan and the team at JNP were exceptional throughout. They were kind, caring and genuinely compassionate, which made an emotional process feel so much lighter. Their communication throughout was clear, their guidance was steady, and they handled everything with real professionalism and humanity. I’m incredibly grateful for the support they gave me, it made a world of difference. Highly recommend Jan and the JNP team.
Thank you for your recommendation. Each property sale and purchase comes with a different story and we're so pleased that Jan and the team were able to understand yours and respond with compassion. Wishing you the very best and thank you for choosing JNP.
5/5
GoogleTrefton,Alison and Linsay were extremely helpful in getting me moved in quickly. From showing me round,giving me tips on furnishing an unfurnished house,guiding me through the tenancy agreement and particularly Lindsay for getting the tons of forms chased and completed as well as that extra mile with personal communication. Great team effort!
Thank you Caroline! It really is a team effort and we're delighted that Trefton, Alison and Lindsay were able to co-ordinate and help you with your move. Wishing you many happy times in your new home.
5/5
GoogleI had problem with the electrics in the flat. Chloe helped to get somebody out to me quickly and kept me updated as to when an electrician would be arriving. She also contacted me to check the work had been completed. Great job! 👍 …
Thank you Anne! We're so pleased that Chloe's communication before, during and after your work provided a 5⭐ experience.
5/5
GoogleJackie and her wonderful team at JNP, especially Patricia, Julian and Doug, have been nothing short of exceptional. They handled my mother’s long-distance house sale and purchase with professionalism, kindness and remarkable efficiency, making what could have been a very stressful process feel seamless. Their communication, patience and support were outstanding from start to finish-truly six-star service. Nothing was ever too much trouble, and we always felt informed, reassured and genuinely cared for. The final touch when she collected her keys was such a lovely idea and meant so much to our family. It was both practical and incredibly thoughtful, leaving us all deeply touched. Every member of the team we spoke to was approachable, friendly, knowledgeable and eager to help. It is rare to receive such consistently excellent customer service. Our family are enormously grateful to Jackie and everyone at JNP. We would not hesitate to recommend them to anyone looking for an estate agent that combines professionalism with genuine care. Thank you all so very much.
Thank you for your 5⭐ review and recommendation. Jacqui, Patricia, Julian and Doug will be thrilled with your kind words. Each property sale and purchase is different and we're so pleased that their excellent customer service made such a difference to your family. Thank you for choosing JNP.
5/5
GoogleGreat help from Jan during my fiest time buying process. Always at the other end of the phone to help! Thanks to Naz for the start up to getting my place!
Thank you Jemma! We're so pleased that Jan and Naz were able to help you with your first property purchase and wish you many happy times in your new home.
5/5
GoogleA super friendly estate agents that are lovely to deal with. Douglas was fantastic in helping us organise some viewings and we really appreciated the time he took to explain things as well as being really knowledgeable about the local area and schools. Thank you!
Thank you Pauline! Douglas is a great asset to the team with his local knowledge and approachable nature. Do give him a call on 01494 716000 if he can be of any further help.
5/5
GoogleLisa was amazing and so was Naz. There customer service was excellent
Thank you Alistair! Lisa and Naz will be delighted with your 5⭐ review.
5/5
GoogleJohn has been spectatular - thank you B&B for supporting us on our selling journey! Would recommend you to anyone!
Hi Gemma, lovely 5 star review, thank you for entrusting us with the sale of your home. I truly appreciate the recommendation. Best regards, John Bouwer (Director).
5/5
GoogleGreat work and very good communication through the whole process. Proactive and effective.
Hi Al, thank you for the lovely five star review. We pride ourselves on communication and glad we had a great outcome. Hope you settle into your great new homes. Best regards, John Bouwer (Director).
5/5
GoogleJohn and his team worked assiduously to help us with our sale and bring it to a successful conclusion. Communication throughout was regular and effective. I would have no hesitation in recommending B&B to others.
Hi John, thank you for the kind words and your recommendation, such an amazing 5 star review. Communication is key in any relationship and glad we had such a great successful outcome. We want to wish you all the very best. Kind regards, John Bouwer (Director).
5/5
GoogleExcellent. Managed to sell a difficult house for a good price. John Bouwer was fantastic, always available to speak to and often available well after 5pm. Thank you
Hi Fiona, thank you for your lovely 5 star review. This was a lovely family home that will now be appreciated by another family with the intention of settling there for good. We appreciate your custom and patience and as you know, always happy to help. Best regards, John Bouwer (Director).
5/5
GoogleVery happy with service. Kept us fully up to date. Highly recommended.
Thank you Judy! The team will be thrilled with your 5⭐ recommendation.
5/5
GoogleThanks to Lisa (and also Jan) for their assistance in driving through the sale of my flat.
Thank you Nikki! We're so pleased that Lisa and Jan were able to help you with the sale of your flat. Thank you for choosing JNP!
5/5
GoogleNaz at JNP High Wycombe was very professional, friendly, responsive, and helpful throughout our viewing experience. He made us feel welcome from the moment we arrived and took the time to answer all of our questions thoroughly. Even after the viewing, Naz remained available and responded promptly to additional questions we had, which we greatly appreciated. His excellent customer service and approachable manner made the whole process much easier and more enjoyable. Thank you very much for your support, Naz. We would definitely recommend you to anyone looking for a knowledgeable and reliable estate agent.
Thank you Aneta! Naz will be delighted that you have taken the time to leave such a wonderful review. We're so pleased that his communication and professionalism has helped so much. Do give him a call on 01494 528000 if he can be of any further help.
5/5
GoogleI honestly cannot thank the team at JNP High Wycombe enough. After experiencing homelessness with my two children and spending over a month moving between hotels, family homes and temporary accommodation, I was desperately trying to secure a property. Having had some very difficult experiences elsewhere, I was exhausted, overwhelmed and beginning to lose hope. From my very first conversation with Lloyd, I felt listened to and treated as a person rather than just another application. He took the time to understand my situation and immediately made me feel that somebody genuinely cared. Phoebe and Lindsay then went above and beyond throughout the entire process. They were compassionate, understanding, professional and incredibly responsive. They understood the urgency of my situation and worked so hard to help move things forward as quickly as possible. What stood out most was their kindness. At a time when my family was going through one of the most difficult periods of our lives, they showed empathy, patience and genuine humanity. Nothing ever felt like too much trouble, and they consistently kept me informed and reassured throughout the process. Thanks to their support, my children and I now have a home. Whilst they were simply doing their jobs, the reality is that the difference they have made to our lives is immeasurable. They helped provide stability, security and a fresh start after an incredibly challenging time. Lindsay, Phoebe and Lloyd are a credit to JNP and I will never forget the kindness they showed my family. I would recommend JNP High Wycombe without hesitation. Thank you from the bottom of my heart.
Thank you Daisey for your incredibly heartfelt review. Lloyd, Lindsay and Phoebe will be blown away with your kind words and we are so proud of them for helping make a challenging time a little bit easier for you. Providing a professional service is always our goal, but it means so much to know that their compassion made such a difference. We wish you and your children every happiness in your new home 💛
5/5
GoogleRecently completed a purchase via JNP. I have nothing negative to say at all, from great communication to their persistence in making sure things continue to flow throughout the process. Jan, in particular, is fantastic and such an easy person to talk too and makes the buying/selling process feel as minimal and stress-free as possible. Thank you Jan and JNP - we will definitely return to use your services! N Uppal
Thank you for your 5⭐ review! Jan and the team will be over the moon that they were able to help you with your purchase and that their communication and persistence paid off. Thank you for choosing JNP.
5/5
GoogleThank you Naz. We had a great experience with Naz from JNP Estate Agent High Wycombe. He was professional and knowledgeable during all the house viewings. We felt so comfortable because he was so patient with us. He took the time to answer all our questions and never made us feel pressured. We really appreciated his professionalism and support. I would definitely recommend him.
Thank you Khanyi! We're so pleased that Naz's knowledge, patience and support made such a difference. He'll be over the moon with your recommendation.
5/5
GoogleHelpful and friendly advice. The team knows what they’re doing expertise in their field. Would specifically like to mention Mr Martin and Ms Janet. Extremely helpful.
Thank you Lanka! We're so pleased that Martin and Janet's experience and knowledge made such a difference! They'll be thrilled with your 5⭐ review.
5/5
GoogleIt’s been brilliant working with Nathan who has shown empathy and compassion for our situation and helped us sell our home. Always helpful and sensitive in communication.
Thank you Suzanne. We're so pleased that Nathan was able to help you. We're very proud of our team for recognising and adapting to the different situations of our clients and are so glad that Nathan's kindness and compassion made it an easier process for you. Thank you for choosing JNP.
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High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 410.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold.
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