Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 2 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Showing 1,545 reviews on Google only. Show every review
4/5
GoogleWe recently bought a house through JNP and we cannot express how pleased we are with their exceptional service and support. Nathan helped us with the offer stage and Janet helped with the whole of after offer progression journey. Janet was …
Thank you Dammer! Your review has blown us away! The High Wycombe team are so dedicated and genuinely take joy in finding people their next home. Wishing you many happy memories in your new home.
5/5
GoogleFirst time speaking with JNP estate agents today and spoke to Mat Plocharski who was nothing but helpful. After a chat about our needs and what we are looking for in our next home we booked a viewing for this weekend and Mat also sent …
Thank you Charlea! We're pleased that Mat has been able to help you and hope the viewing this weekend is successful!
1/5
GoogleVery unprofessional service, I rented a place via JNP, the whole rental process was alright, however, when I moved in the house, the TV antenna seems have issues as my TV can't get any singal at all. I had raised the issues to the property …
Thank you for your review Lee. I believe you have spoken to Semra Ashraf, Senior Property Manager, and that you are also liaising directly with your landlord regarding the maintenance issue. Should you have any further issues, please do contact Semra on 01494 520555.
5/5
GoogleJust would like to say a hugh thanks to Gesica for sorting out our issues with our boiler so swiftly with amazing communication and friendliness. They also seem to have your interests at heart. There are never issues with JNP absolute great …
Thank you Aron! Gesica, Lloyd and the Lettings team will be thrilled with your 5* review and recommendation.
3/5
GoogleJNP overpriced the property from the start which reduced the number of property viewings. Only once we had another High Wycombe estate agent undertaking a duel listing did JNP become proactive. Once sold, Jan, a JNP aftersales rep looked …
Thank you for your review Andy. Having spoken to the team we did conduct regular reviews with you regarding the market and your pricing so we’re sorry that you feel you didn’t receive proactive service from us when we launched your … More
5/5
GoogleI sold my flat via JNP earlier this year. The property was on the market end of July and I received an acceptable offer by mid August. The whole process was managed well from A - having the property valued to Z - exchanging contracts. My …
Thank you Mark! We do genuinely take delight in helping people buy and sell their homes and Jan will be delighted that she was able to assist with issues further up the chain.
5/5
GoogleJust wanted to say a quick thanks, from Nathan coming out to value, Mat taking photos, Caroline and Lisa doing viewings. We wanted to be on the market quickly as had found our dream home, these guys were super quick to do this for us. We …
Thank you for your recommendation Lauren! It really is a team effort from the valuation through to completion. And if your 2 year old enjoyed being estate agent, we can look at an apprentice opportunity in a few years time!
5/5
GoogleJNP were absolutely phenomenal. I contacted a number of agents and they were the only one to come back to me and answer the questions I had asked but with no pressure. From meeting Mitchell at our house through to completion took less than …
Thank you Sue! Caroline, Mitchell and the team will be over the moon with your recommendation.
5/5
GoogleMassive thank you to JNP High Wycombe for their continued support and just overall fantastic customer service through the home buying process. We were first time buyers and we went to a LOT of viewings where every person who showed us …
Thank you Lauren - reviews like this make us so happy! The team genuinely love finding the right property for their buyers and we're delighted that they were able to help you buy your first property. Wishing you many happy memories in your new home.
5/5
GoogleWe recently had the pleasure of working with Caroline and Jan from JNP, and can’t praise them enough, dedication, professionalism, and genuine care made our home-buying experience truly memorable. …
Thank you Kavitha & Gomes! Caroline and Jan genuinely get excited about finding homes for people and will be delighted that you've left a review. Wishing you many happy memories in your new home.
5/5
GoogleWe have had property under management for close to 3 years now with JNP. Working with Lloyd Buston and his team at JNP has been great. He is extremely proactive and goes the extra mile. …
Thank you Eugenie! We appreciate your feedback regarding improvements being needed and are thrilled that Lloyd has been able to facilitate this for you. We look forward to working together for many years to come.
5/5
GoogleHighly recommend the service provided by JNP. As a landlord living abroad, I'm highly dependant on a reliable and attentive service. My main point of contact is Siarah Rana, and I couldn't be more grateful. Identifying suitable tenants, …
Thank you James! Siarah will be delighted with your recommendation and we're so pleased she has provided such a smooth and professional service.
5/5
GoogleDealing with JNP has been an absolute pleasure - their smooth, no nonsense, open approach to sales has been a brilliant experience for me and my family. We are all on a first name basis and find the whole team approachable, professional. …
Thank you Mariia! Janet and the team will be so pleased with your recommendation and we're delighted you had such a brilliant experience with JNP.
5/5
GoogleFantastic service throughout! We initially dealt with Martin the estate agent who was lovely! He showed us around the home and knew everything about the property. He kept us informed and …
Thank you Saima! What a lovely review! Martin and Jan are thrilled that they helped you become property owners for the first time and we're so pleased that their knowledge and dedication to their customers shone through. Wishing you many happy memories in your new home.
5/5
GoogleAnother Excellent Property Management service from JNP with Semra I want to express my gratitude for the outstanding service provided by Semra, a …
Thank you Celeste! Semra will be absolutely thrilled with your review. She is a super star on the Property Management team and we're so pleased that she was able to help you.
5/5
GoogleJanet at JNP High Wycombe has been extremely helpful throughout our property purchase following up every request and keeping us upto date. Massive thanks to Jan and JNP, High Wycombe for support and fantastic service …
Thank you Nimesha! We're thrilled that Janet's communication helped you buy your property. Janet and the team will be delighted with your recommendation.
5/5
GoogleWhen I contacted JNP for an initial valuation Mat contacted me very quickly. He provided the valuation and took really good, but accurate photos so when it was listed the photos were accurate unlike some where the photos are deceptive. On …
Thank you Claire! We're delighted that the teams proactive and efficient work helped you sell your home in a smooth and stress free way.
5/5
GoogleHad a great experience with JNP HAZLEMERE AND WYCOMBE branch. Many thanks to Julian and the team in Hazlemere, Caroline, Janet and the team in the Wycombe branch. Great communication, great professionalism, great honesty and lastly a truly …
Thank you Mark! Reviews like this make our day! We're so happy the Hazlemere and High Wycombe branches could help you sell your home and buy your new one. Wishing you many happy adventures in your new home.
1/5
GoogleThis estate agent is terrible. They’re the worst company I’ve ever had to deal with in my life and I’ve dealt with some bad ones. If you want stress in your life, give them a call. …
Thank you for your review Gary. We’re sorry to hear that you have not been satisfied with the service you have received from us. We appreciate your feedback and understand that you have spoken to our Managing Director regarding this.
5/5
GoogleWe had our house valued in January with Mat who explained everything thoroughly. He didn’t make us feel rushed or pressured, therefore we booked for him to come back to take photos the next day which he did to a high standard. JNP managed …
Thank you Shannen! Reviews like this make our day! Mat, Janet and the team will be so pleased that their dedication and knowledge helped sell your home in such a quick time frame.
5/5
Google"Knowledgeable, professional & friendly! When we sold our home …
Thank you for your fantastic feedback Suzanne! We’re thrilled to hear that Caroline and Mark provided such a knowledgeable, supportive and professional service during the sale of your home. Caroline and Mark will be over the moon with your review - we appreciate your kind words and thank you for choosing JNP.
5/5
GoogleJNP are the best at what they do.. Matt first came to value my house two years ago when we were thinking about selling and was amazing and gave me all the information I needed. When we decided to move this year I gave Matt a call and I was …
Thank you so much for your kind words Jacqueline! We’re thrilled to hear that your experience with JNP was outstanding from start to finish. It’s fantastic to know that Mat’s initial valuation and subsequent support made such a positive … More
5/5
GoogleEverything an Estate Agent should be, having tried to sell a property for over a year we switched to JNP and within two months it has sold,exchanged with completion expected tomorrow. Lisa and Caroline were great and on top of everything …
Thank you for your fantastic review Martin! We’re delighted to hear that your experience with JNP was so positive, especially after switching from your previous agent. It’s great to know that Lisa and Caroline kept you fully informed and … More
5/5
GoogleNathan originally took on our property and we have dealt with Lisa. They have been incredible in supporting us through the process and dealing with solicitors, as well as managing any difficulties that arose. Nothing is too much for them …
Thank you so much for your feedback! We’re absolutely delighted to hear that Nathan and Lisa provided incredible support and that their efforts in dealing with solicitors and managing any difficulties exceeded your expectations. Your kind … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send JNP Estate Agents a message.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
