Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCaroline & Martin have been amazing. Helping us find our first family home, really put us at ease with the whole process and amazing communication. Thank you soo much guys!
Thank you so much for your kind words Rebecca! We’re thrilled to hear that Caroline and Martin were able to make finding your first family home such a positive experience. Congratulations on your new home!
5/5
GoogleSale of my property turned into a long and arduous process due to a third party. Lisa Smith was a constant source of support throughout, helping to get through the problems and difficulties ably assisted by Nathan. My thanks goes out to them both.
Thank you for your feedback Ian and for acknowledging Lisa and Nathan's hard work. Navigating challenges during a property sale can be tough, and we’re glad to hear that their support and assistance made a positive impact. They'll be delighted with your review.
5/5
GoogleWe have had a great experience with JNP, selling and buying a home through them. Lisa Smith was a fantastic agent to work with, great communication and a real drive to deal with any issues that came up during the transaction. Thank you JNP team!!
Thank you Katy! We're absolutely delighted that we were able to help you buy AND sell your homes! Lisa will be over the moon with your review.
5/5
GoogleThe JNP team were excellent throughout our recent sale. Mitchell secured a great deal, showing extensive local knowledge. This was progressed with professionalism and flair by Janet and Naz. I would highly recommend JNP.
Thank you for your fantastic review Janet! We’re delighted to hear that Mitchell, Janet and Naz provided you with excellent service throughout your sale. Our team takes great pride in offering local expertise and professional support, so … More
1/5
GoogleWorst letting agent I have ever had the pleasure of dealing with. Avoid.
Thank you for your review Julian. We’re sorry to hear that you have not been satisfied with the service you have received from us. We would appreciate the chance to discuss this with you so please call Lloyd Buston, Lettings Manager, on 01494 520555.
5/5
Googlethis was nothing but a positive experience from start to finish, thanks to Lisa Smith who provided an excellent service, great communication and always helpful. thank you
Thank you Rich! We're so pleased that Lisa's excellent customer service provided you with a positive experience.
5/5
GoogleI found the staff professional, helpful and friendly, especially Mat and Liza. They helped the sale of our mother's property be less stressful. I would have no problem in recommending JNP.
Thank you Mike. We're so pleased that Mat and Lisa were able to help reduce the stress and thank you for your recommendation.
5/5
GoogleJNP found me a buyer almost immediately and Jan, in sales progression, kept me up to date all through the selling process. Thank you so much to the whole team.
Thank you Steph! We're so pleased we were able to help you find the right buyer and progress your sale. The team will be delighted with your review.
5/5
GoogleWe had a very good experience with JNP purchasing our first house. The team was responsive, professional and kind. Janet really helped us push the seller’s side, speeding up what was a pretty lengthy process. She was efficient, easy to reach and it felt like she truly cared about our deal.
Thank you Kimberly! Janet and the team will be delighted with your review. Buying your first house can be daunting and we're so pleased we were able to help you.
1/5
GoogleThe worst letting agency I have come across. Very unhelpful. Stressful and frustrating. Never respond to calls, emails. Will never use or recommend. Don't deserve any stars.
Thank you for your review of our Lettings team Sukhvinder. We’re sorry to hear that you have not been satisfied with the service you have received from us. We would appreciate the chance to discuss this with you so please call Tracey Hickford, Lettings Director, on 01494 520555.
5/5
GoogleThe house was on the market for only 3 months and sold just under market value. The estate agent Nathan Dowie did a wonderful job trying to sell my house at the market value.
Thank you Thomas! Nathan will be delighted with your 5* review.
5/5
GoogleYet again after 4 years away from JNP they have come up trumps! Lloyd and the team helped me find the perfect property. Their professionalism is second to none. Any questions I have had were replied quickly, and you always feel they are working hard for you as the client. Thanks again Lloyd.
Thank you for your 5* review! We're delighted that Lloyd's professionalism and dedication helped you find the perfect property.
5/5
GoogleReally engaging and supportive team. I spoke to Naz briefly and his feedback and support was great.
Thank you Vish! We're so pleased that Naz and the team were able to support you - they'll be delighted with your review.
1/5
GoogleLiars throughout twice they have put up an advert and within 72 hours they have cancelled the viewing saying property is sold. Something is changing hands under the table and I smell corruption. Plus they don’t answer calls or emails either so waste of time. Be ware before handing over your property or dealing with them
Thank you for your review Max. It does often happen that we advertise a property and the vendors agree a sale within a short period of time. Once a sale has been agreed we have to cancel other viewings that have been arranged. We can … More
5/5
GoogleThanks to Lisa who was there to make sure we got over the line
Thank you Andy! Lisa will be delighted with your 5* review.
5/5
GoogleMatt was extremely helpful in providing valuation of properties and advice.
Thank you for your review! Mat will be delighted with your 5* rating and we're so pleased he was able to provide helpful advice and a valuation.
5/5
GoogleNaz and Lisa are very helpful and very polite always there for you. Thank you JNP
Thank you Harish! We're so pleased that Naz and Lisa were able to help you.
5/5
GoogleCaroline, Nathan, Janet and the rest of the team were incredible and worked hard for over 2 years to find our perfect property. They were patient and helpful and as first time buyers we couldn't have asked for better people to have worked with to finding our dream house! Will definitely work with this team again when the time comes!
Thank you for your 5* review Meg! Caroline, Nathan, Janet and the team will be delighted and we're so pleased they were able to help you! Wishing you many happy memories in your dream home.
5/5
GoogleGreat. Janet and Caroline and Naz were wonderful
Thank you Anahita! Janet, Caroline and Naz will be delighted with your review.
5/5
GoogleLisa was very helpful when selling and buying our new house.. always just at the end of the phone to answer any questions we had.. couldn’t be happier.. Thanks Lisa xx
Thank you Suraiya! We're delighted that Lisa's helpful communication helped you when selling and buying - she'll be thrilled with your review.
5/5
GoogleJNP were great at communicating with us during the sale of our property, they constantly stayed in touch and kept us in the loop.
Thank you Sam! Communication between agent and seller is so important and we're delighted that the team kept in contact throughout the sale of your property.
5/5
GoogleLisa was brilliant - her professionalism, persistence and empathy as well being a thoroughly lovely human being kept us smiling even when things were difficult. Thanks Lisa - you’re worth more than 5 stars, but 5 is the highest I’m allowed to give on Google!
Thank you Jo for this glowing review! Lisa will be over the moon with your words and we’re delighted that she made such a positive impact, she truly is a star!
5/5
GoogleLisa has been extremely helpful in getting me the keys for my new house. Despite of multiple calls, she was very responsive and responded to my queries until the closure. Would like to thank Naz for arranging the visits and assisting us in getting the queries answered. JNP is highly recommended for their great service.
Thank you Pathi! We're so pleased that Lisa and Naz were able to respond to your queries and help you secure your new home. They'll be delighted with the recommendation.
5/5
GoogleWe went to multiple different estate agents whilst searching for our dream home, and only until we came across Caroline, we finally found our perfect home. Caroline was absolutely amazing throughout and really listened to what we were looking for. Her professionalism and knowledge were outstanding. I could not recommend Caroline enough.
Thank you so much Francesca! It’s fantastic to hear that Caroline's professionalism and knowledge made such a positive impact. Caroline will be delighted with your recommendation.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send JNP Estate Agents a message.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
