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5/5
GoogleWe couldn't recommend JNP highly enough. From start to finish, the whole team were fantastic and made what could have been a very stressful house sale feel smooth and straightforward.
A special thank you to Naz, Mat, Lisa and Caroline, who were brilliant throughout. Communication was excellent, they were always available when needed, and consistently went above and beyond to keep everything moving.
Selling a house can be stressful, but the professionalism, support and genuine care from the whole JNP team made a huge difference.
Thank you to everyone at JNP for a fantastic service from beginning to end. Would recommend without hesitation!
Marcus Β· 10 September 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 September 2026
Thank you so much Marcus! Naz, Mat, Lisa and Caroline will be thrilled to know their communication, professionalism and dedication made such a positive difference throughout the process. Thank you for your recommendation and for choosing JNP.
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5/5
GoogleIβve recently met with Lucy Metcalf from JNP High Wycombe in all the estate agents Iβve met in pursuit of buying a house over the last 3 or 4 months Lucy stands out as a Shinning Star in the Industry. She was very professional, thorough, extremely knowledgeable, and very personable and reassuring in her approach. Her feedback from the vendors was always prompt, professional and very eloquent. Itβs been a pleasure dealing with Lucy whom sets a great example in the estate agency world !! Thank you
Carolyn Β· 10 September 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 16 September 2026
Thank for your review! Lucy will be over the moon to know that her communication and support stood out during your property search.
Weβre so pleased that her professionalism, knowledge and personable approach made such a positive impression. Thank you for taking the time to share your experience!
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5/5
GoogleJNP have been a pleasure! Naz started us off with the journey of seeing the property and ever since we have had exceptional service from the team. Lisa has been wonderful throughout the process and honestly would not have asked for anyone better to help! If your in need of a property then JNP are the ones for you! Thank you Lisa for your help!
Radika Β· 10 September 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 8 September 2026
Thank you for your review Radika! Weβre delighted to hear that Naz and the team provided such exceptional service. Lisa will be especially pleased to know how much her support and dedication meant to you. We wish you all the very best in your new home!
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5/5
GoogleI would just like to give a massive shout out to Martin in your High Wycombe sales team. I had been disappointed in losing out on 2
properties which Martin tried his very best to secure for me without success. I found a property through another agent and was almost at the end of the process when Martin called me to say he had another property coming up where I wanted to be. I thought this was amazing that he thought of giving me a random call to advise me of this.
It did throw a spanner in the works but I am truly grateful to Martin for securing my perfect house which is now going through and hopefully with no issues.
Thank you soooo much Martin for your personal touch and all the work you have done so far for me πππππ
Clair Β· 10 September 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 7 September 2026
Thank you Clair! Martin will be thrilled to know that his perseverance and dedication made such a difference. His personal approach and commitment to keeping you in mind for new properties are exactly the kind of service we pride ourselves on. We wish you every happiness in your new home!
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5/5
GoogleWe highly recommend JNP. Our experience with them was seamless from beginning to end. Mitch provided an honest and friendly property valuation, and Martin and Jan were consistently helpful. We extend a special thanks to Lisa, whose exceptional expertise and guidance were invaluable throughout the process. The whole team were brilliant!
Anthony Β· 10 September 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 September 2026
Thank you so much for your fantastic review! Mitch, Martin and Jan will be thrilled to receive your kind words. Lisa will be especially pleased to know that her expertise and guidance made such a positive difference. Thank you for choosing JNP and for taking the time to share your experience.
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5/5
GoogleDoug was extremely helpful with our enquiry! Would recommend to family and friends!
Joshua Β· 8 September 2026 Β· JNP Estate Agents Hazlemere
Agent replied Β· 16 September 2026
Thank you Joshua! Doug will be delighted with your 5β review. Thank you for the recommendation!
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5/5
GoogleMy brother and I recently sold our house through JNP. Sue and the team were so helpful from start to finish and always kept us updated throughout the process.
They were always quick to respond to any questions we had and made the whole process feel much easier and less stressful. It was great knowing we could get in touch whenever we needed something and that they would keep us in the loop.
We would definitely recommend Sue and the JNP team to anyone looking to sell their home!
Kathryn Β· 2 September 2026 Β· JNP Estate Agents Princes Risborough
Agent replied Β· 3 September 2026
Thank you for your review Kathryn! Sue and the team will be delighted to know that their communication and support made such a positive difference. Thank you for choosing JNP and for your recommendation!
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5/5
GoogleExcellent service - Nick was keen to lend a hand with the final prepping of the house when viewings took place (he even did some hoovering for me), the team were accommodating with our nervous pet who was recovering from illness in the early days of viewings, and Sue was fabulous helping us navigate from first offer through to the point of exchange, helping things move as smoothly and quickly as possible. Also great at liaising with the other part of my move - buying via another estate agent. Move day is only 2 weeks away now :)
Jane Β· 31 August 2026 Β· JNP Estate Agents Princes Risborough
Agent replied Β· 2 September 2026
Thank you so much Jane - reviews like this make our day! The team at Princes Risborough really do go above and beyond and they'll be over the moon that you have taken the time to recognise this. Thank you for choosing JNP π β¦
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5/5
GoogleMy experience with buying a house with jnp was very satisfactory,, Lisa and her colleague Martin assisted me for my first time house purchase ,, they gave more than 100% to make this happen ,, I am very thankful to jnp and will surely recommend them to others
Davinder Β· 19 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 September 2026
Thank you for your review Davinder! Lisa and Martin will be delighted that they were able to help you with your first house purchase! Thank you for your recommendation and we wish you many happy times in your new home.
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5/5
GoogleThanks to JNP for help selling my property. They made the process very easy from start to finish. The support inbetween with sales progression ensured things were being pushed and everyone was in the loop. Big thanks to Mat, Naz and Jan!
Farzad Β· 19 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 September 2026
Thank you for your review Farzad! Weβre delighted to hear that Mat, Naz and Jan made the sale process easy and kept everything moving through to completion. Itβs great to know that the team helped keep everyone informed and ensured things stayed on track. Thank you for choosing JNP!
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5/5
GoogleMartin was fantastic at helping us on the search for our first home
Alicia Β· 15 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 September 2026
Thank you Alicia! Martin will be over the moon with your 5β review! Wishing you many happy times in your new home.
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1/5
GoogleDo not let JNP manage your property
Our Β· 15 August 2026 Β· JNP Estate Agents Hazlemere
Agent replied Β· 1 September 2026
Thank you for your review Our Lounge London.Β We suspect this review may have been posted against the wrong branch as our Hazlemere branch is for residential sales only.Β We've had a look through the Lettings records and can't find any evidence of an account managed by JNP Lettings to Our Lounge London.Β We'd encourage you to raise this directly with JNP Lettings on 01494 520555.Β Please ask for Lloyd Buston, who manages the Lettings team and will be able to help you.
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1/5
GoogleDo not rent your property through JNP or manage your property.
Terrible experience
Meilia Β· 15 August 2026 Β· JNP Estate Agents Hazlemere
Agent replied Β· 1 September 2026
Thank you for taking the time to leave feedback Meilia.Β We note your review refers to JNP Lettings, at Hazlemere, we are a residential sales branch for JNP. Β It looks like this review may have landed on the wrong Google listing, however, we've checked our customer records find any record of you having rented or managed a property with us.Β Β If you'd like this looked into, please do contact JNP Lettings directly on 01494 520555, where their manager Lloyd Buston will be happy to help.
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1/5
GoogleAvoid renting your property through JNP
Jessica Β· 14 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 September 2026
Thank you for your review Jessica and we're sorry to hear that your experience with JNP Lettings has been disappointing. As you have posted your review on our Sales site, we will ensure that the Lettings team are aware. Unfortunately we are unable to locate your details on the Lettings database so please do call Lloyd Buston, Lettings Manager, on 01494 520555 to discuss this further.
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1/5
GoogleAvoid at all cost - terrible experience renting through JNP
Onetwobitez Β· 14 August 2026 Β· JNP Estate Agents Hazlemere
Agent replied Β· 1 September 2026
We appreciate you sharing your experience Onetwobitez, and we're sorry to hear it wasn't a positive one. However, having checked thoroughly, we have no record of you as a customer of JNP.Β As your review refers to renting through JNP, it seems this review may have been intended for JNP Lettings rather than our Hazlemere branch, we handle residential sales, not lettings or property management.Β For this to be properly addressed, please get in touch with JNP Lettings on 01494 520555 and ask for the manager, Lloyd Buston, who can look into it directly.
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1/5
GoogleUsed to be a very good company to deal with when it was "Port Folio Property" but ever since it was taken over by "Brecon & Brecon" the service has been awfull. Never get back to emails and charge so much for extras. 16.5% full management β¦
Jeremy Β· 13 August 2026 Β· JNP Estate Agents Hazlemere
Agent replied Β· 16 August 2026
Dear Jeremy, I am sorry to read that you have felt the need to complain about Breckon and Breckon, you have reviewed the Witney Sales Business which is a completely different department. I have shared this with the relevant department as β¦ More
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5/5
GoogleWeβve had a fantastic experience with the team, who have been incredibly helpful throughout the process, from arranging viewings to helping us with all the details of the property.
A special thank you to Lindsay, Trefton and Alison for their support, professionalism and friendly approach. Theyβve all gone above and beyond to make everything as smooth and stress-free as possible.
We really appreciate all their hard work and would recommend the team!
Darcy Β· 13 August 2026 Β· JNP Estate Agents Amersham
Agent replied Β· 1 September 2026
Thank you so much for your review Darcy! Weβre delighted to hear that Lindsay, Trefton and Alison's professionalism, friendly approach and support made such a positive difference. Thank you for choosing JNP and for your recommendation.
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5/5
GoogleSuperb team in Princes Risborough, very knowledgable, friendly and a pleasure to deal with!
Mario Β· 12 August 2026 Β· JNP Estate Agents Princes Risborough
Agent replied Β· 1 September 2026
Thank you Mario! The team will be delighted that their area and industry knowledge alongside their 5β customer service helped so much!
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1/5
GoogleWe wanted to sell, initially we were told that our property would attract alot of potential buyers and that it would take a predicted 6-8 months to find suitable buyers. When they come to value your property they will try and convince you that they'll do a good job however upon using their services we realised that JNP are highly inefficient and unprofessional. They will not vet viewers prior to making appointments & match suitable buyers with your property.
They don't give you feedback post viewings so that you can have constructive criticism to make your property more appealing to potential buyers. They will then continue to tell you that the market is slow whilst other properties in your area will sell the only difference is that they have listed their property with proactive agents. JNP are not proactive.
In conclusion listing your property with JNP is a complete and utter waste of time. Please find a suitable alternative and do not make the same mistake we did!
Yazzy Β· 10 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 10 August 2026
Thank you for your review Yazzy. Sorry to hear that you are not satisfied with the service we have provided. Please call Caroline Dowdy, Sales Director, on 01494 528000 to discuss this in further detail.
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1/5
Googlehad a viewing 2 weeks ago for a flat on London road. I am looking to moving into my first home which is very exciting.
Had a gent called Samuel Archer show us the property. I can honestly say I am very disappointed. Not only was he late, when we were there... he basically acted like he did not care. He did not know much about the property and when he promised to answer our questions from a follow up email, he never did.
I am trying to view another apartment through JNP tomorrow and Samuel answered the phone again. He is not trying to cancel the appointment (email proof can be shown)
I cannot say much about JNP as a whole, however please avoid him. It was very sad just seeing how he did not care
Karim Β· 10 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 3 August 2026
Thank you for your review Karim.Β Sorry to hear that you are not satisfied with the service we have provided. Please call Lloyd Buston, Lettings Manager on 01494 520555 to discuss this in further detail.
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5/5
GoogleGreat experience with JNP. Our journey started with Nathan and Naz, who were both helpful, responsive and kept the sales process moving from our first viewing through to our offer being accepted. Once we were under offer, Lisa took over and did a fantastic job managing the sale; keeping us updated at every stage, liaising with the seller on our behalf, and helping resolve queries quickly so nothing held things up. Jan then picked things up seamlessly while Lisa was on leave and saw us through to exchange, staying just as communicative and on top of things throughout. The whole team were very personable and made what can be a stressful process feel well managed and straightforward. Would definitely recommend JNP to anyone buying or selling. Thank you all!
Ms Β· 10 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 3 August 2026
Thank you so much! It really is a team effort from the moment you view the property to the day we hand you the keys! We're delighted the team at High Wycombe helped make the process straightforward for you. Wishing you many happy times in your new home π‘ β¦
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5/5
GoogleFantastic experience overall!! Bought my property through JNP 6 years ago and now sold it using them!! Great service and professionalism firstly from Mat that gave us good advice then Naz that was the was showing our property and sold it in no time. Also during the process I have regular calls and updates from Janet the sales progression. I highly recommend them!! Thank you JNP
Tiago Β· 10 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 28 July 2026
Thank you Tiago! Reviews like this make us very proud - welcoming back customers and being part of another moving journey is very special for us. Mat, Naz and Janet will be thrilled with your recommendation and thank you for choosing JNP - again π β¦
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5/5
GoogleJNP were superb at supporting me and my wife through what can be a very stressful experience. They were always available and were honest and genuine with me unlike some other estate agents out there. I would especially like to mention Naz and Mat at the branch who went above and beyond in their service to try and get the best possible deal for us.
Thank you so much team
Krupesh Β· 10 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 20 July 2026
Thank you Krupesh. Selling property can be a very stressful time and we're so pleased that Naz, Mat and the teams honest advice helped you make difficult decisions. Thank you for choosing JNP, do give us a call on 01494 528000 if we can be of any help in the future.
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5/5
GoogleI would like to say a huge thank you to Janet Chandler and the whole team at JNP Estate Agents for the incredible support they gave us throughout both the sale of our home and the purchase of our new one.
A special thank you to Mitchell and his team, who did a fantastic job selling our house. Despite the market being challenging, they managed to secure a sale much quicker than we expected. Their professionalism, communication, and commitment were excellent from the very beginning.
Janet was absolutely amazing from start to finish. She truly went above and beyond, constantly chasing all parties involved, keeping everything moving, and making sure we were updated every step of the way. Buying and selling at the same time can be incredibly stressful, but Janet made the whole process so much easier.
She was always quick to respond to my emails and calls, no matter how many questions I had, and nothing was ever too much trouble. Her communication was outstanding, and I always felt reassured knowing she was looking after everything.
Janet's dedication, professionalism, and genuine care for her clients really stood out. She worked tirelessly to help us reach completion, and I honestly don't think we would have got through the process without her.
I cannot recommend Janet, Mitchell, and the entire JNP team highly enough. Thank you all for your hard work, dedication, and exceptional service. We are so grateful for everything you did to help us achieve our new home.
Sweetie Β· 10 August 2026 Β· JNP Estate Agents High Wycombe
Agent replied Β· 16 July 2026
Thank you so much for your 5β recommendation. Janet, Mitchell and the team will be over the moon with your kind words. Thank you especially for recognising Janet's care for her clients - she works tirelessly to help achieve sales and purchases and it's wonderful to hear how much she was able to help you. Thank you for choosing JNP!
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