Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Showing 1,545 reviews on Google only. Show every review
3/5
GoogleRating only, no written review.
Thank you for your review Cassy. We're sorry we didn't provide you with the 5⭐ customer service our clients deserve. Please do call Caroline Dowdy, Sales Director, on 01494 528000 if she can be of any further help.
5/5
GoogleNathan at JNP High Wycombe has been great. Very professional, prompt and extremely helpful. He went above and beyond to assist me. Would whole heartedly recommend.
Thank you Clare! We're so pleased that Nathan provided such excellent service by going above and beyond - he'll be delighted with your recommendation.
5/5
GoogleWe had our 6 monthly property inspection recently, conducted by Phoebe Harris from JNP. She is thoroughly professional and personable and conducted the visit with minimal disruption to myself and my son who were both working from home.
Thank you Andy! We're so pleased to hear that Phoebe conducted your property inspection with professionalism and care. We understand how important it is to minimise disruption, especially when working from home, and it’s great to know Phoebe made the experience a positive one for you.
5/5
GoogleService was excellent throughout the process of buying our house. Our agent Hannah Lund was really knowledgable and friendly, always chasing things on our behalf and made the process a great experience.
Thanks Rob, hope you enjoy your new house!😎 …
5/5
GoogleI had a wonderful experience buying a house through JNP. Both Lisa and Caroline were wonderful supporting me through the entire process. They were very professional and helpful, answering my queries and dealing with my concerns. I would not hesitate to recommend JNP to buyers and sellers of properties.
Thank you so much for your lovely feedback! We’re thrilled to hear you had such a positive experience buying your home through JNP. Lisa and Caroline will be over the moon to know their support made such a difference. Thank you for your recommendation. We wish you many happy memories in your new home 💛 …
5/5
GoogleI had many viewings with JNP and found them very responsive and helpful and nice to deal with. Martin was great at guiding me through the process and properties, Naz is always quick to follow up and has excellent local knowledge. Thanks JNP team!
Thank you so much for your review Katie! We're so pleased that Martin and Naz were able to help you with their guidance and local knowledge - so important when on viewings! Do give them a call on 01494 528000 if they can be of any further help.
5/5
GoogleJNP helped me through a somewhat longer than expected sale of my house in Hazlemere with great professionalism and support. Douglas, Jackie and of course Julian and all the rest of his team did a wonderful job keeping me updated with all the viewings and made the process as stress free as possible with their calm manner. I would absolutely recommend them to anybody buying or selling in the area.
Thank you so much Samantha! We're delighted to hear that Douglas, Jacqui, Julian and the rest of the team were able to support you through your sale - they'll be so pleased with your recommendation. Thank you for choosing JNP!
5/5
GoogleWe recently sold our home through JNP in Hazlemere. From our first interaction to the final long-awaited completion, Julian and his team were brilliant, providing professionalism and experienced guidance throughout the selling and buying process. We were always kept up to date. Our questions were always answered quickly, and the team were always happy to speak to us, which was quite a lot towards the end of the process. Julian and Mark always listened carefully, offered insightful advice, and guided us with confidence and clarity throughout the journey. They always had our trust. A big thank you to Julian, Mark and the team. We would recommend JNP Hazlemere to anyone looking to sell their home.
Thank you James! Julian, Mark and the team will be delighted with your review. They really are the local property experts and we're so pleased that their knowledge and experience helped guide you through the sale of your property. Thank you for the recommendation and thank you for putting your trust in JNP 🏡 …
5/5
GoogleWe recently had the pleasure of both selling our property and purchasing our new home through JNP Estate Agents in Hazlemere, and we cannot speak highly enough of the exceptional service we received from Julian and his fantastic team. From start to finish, the entire process was handled with the utmost professionalism, care, and attention to detail. Communication was consistently efficient and responsive, every query was answered promptly, and we always felt kept in the loop, which made all the difference during what can often be a stressful experience. What truly stood out was the personal touch. Julian and his team made us feel like more than just clients, they took the time to understand our needs, offered thoughtful advice, and provided expert guidance every step of the way. Thanks to their diligence and unwavering support, we were able to avoid the typical stress that comes with buying and selling a home. Their dedication and commitment gave us complete confidence throughout the journey. We are extremely grateful to have been in such trusted hands and wholeheartedly recommend JNP Hazlemere to anyone looking for an estate agent that combines professionalism with genuine care. Thank you, Julian and team, you made this important chapter in our lives a smooth and positive one!
Thank you so much for your review Claire! We’re truly delighted to hear that your experience of both buying and selling through JNP Hazlemere was such a positive one. Julian and the team take great pride in offering expert guidance, alongside a personal and supportive approach, so it’s wonderful to know that made such a difference for you. Thank you again for placing your trust in us and for the recommendation - it’s genuinely appreciated. Wishing you all the very best as you settle into your new home!
5/5
GoogleJust bought through JNP. Not knowing the area we liked JNP from the moment we met Douglas who helped us view a number of properties. Douglas then dealt with our offer and helped us through the sales process. Special mention for Nicky. She … More
Thank you for your review David! We’re so pleased to hear that Douglas was able to help you navigate an unfamiliar area and secure the right property - his local knowledge is so important. It’s also fantastic to know that Nicky’s involvement helped bring everything together so smoothly - she’ll be especially pleased to hear your feedback! Wishing you many happy times in your new home 🏡
5/5
GoogleNaz, Mitchell, and the rest of the JNP High Wycombe team were really helpful and professional during our sale/buy process. Would highly recommend and will contact them again if needed in the future! Thanks
Thank you Kostas! We're so pleased that Naz, Mitchell and the team were able to help you. They will be delighted with your recommendation. Thank you for choosing JNP 🏡 …
1/5
GoogleTotally disappointed with this agency. They've tricked me into paying a holding deposit for a property and still left on the market as available. They are not serious or helpful at all. Contact them regarding the property and came up with excuses that they cannot refund me as I have been declined on my application
Thank you for your review Pavel. I understand you have been in communication with the branch regarding your application. As per the Tenancy Guide, which you signed on 26th May, you agreed for us to retain your holding deposit whilst Right to Rent checks are being conducted. Should you wish to discuss this in further detail, please speak to Trefton Joyce, Senior Lettings Associate, on 01494 725656.
5/5
GoogleJNP deliver and work hard to get the sale over the line.
Thank you for your 5⭐ review Tim. We're delighted the High Wycombe team were able to help you - they'll be thrilled with your review!
5/5
GoogleIn 2019 I bought my first home with JNP. I’m so grateful for the experience Caroline gave with me as she made it so easy I Thoroughly enjoyed my first buy! She found me the perfect home that met all my requirements. The experience was so good thatBack last year I sold my house using Jnp again ! It was great service from Lisa and Caroline from the minute I stepped in the office looking for help to sell my property ! Highly recommend !💫 Thank you ladies !
Thank you so much for your lovely review Jay! Caroline is a huge asset to the team and we’re so pleased that she was able to guide you through buying your first home in 2019 and that the experience was so positive, you have now sold through JNP too! Caroline and Lisa will be over the moon with your recommendation and thank you for choosing JNP again!
5/5
GoogleBrilliant experience with JNP. Jan was brilliant throughout and kept me updated on everything and was on top of any issues. Would recommend
Thank you for your review Matthew! We're thrilled that you had such a brilliant experience with Jan - she truly is a superstar and will be delighted with your recommendation. Thank you for choosing JNP ⭐
5/5
GoogleRating only, no written review.
5/5
GoogleJenny and Debbie were very helpful in completing my move into my new property!
Thank you and congratulations in buying your new home, wishing you all the best 😊 …
5/5
GoogleAmy and Chloe have been fab from start to finish. Clear communication, organised and helped to sell our house stress free. Also very supportive when buying a property. Would recommend manning stainton headingley to others wanting to buy/sell. Thank you :)
5/5
GoogleFantastic experience selling our property recently with Jenny Archer. Would highly recommend. Regular updates, impeccable admin, and polite and friendly throughout, answering any queries we may have. Thanks so much!
5/5
GoogleGreat service from day one - Chloe has kept me informed every step of the way, and after only two weeks of viewing, my house has sold for the full asking price - I am a very happy customer and would highly recommend Chloe and the team. Thank you, a truly efficient and professional service from start to finish!
Excellent news Alan, glad we could help you😊 …
5/5
GoogleI worked as a buyer with Chloe Jagger and she has been exemplary - very communicative and supportive with the process. In the next stages Charlotte Poutney took over to guide me through the survey and contract phase - Charlotte was really responsive and supportive, much appreciated as a first time buyer. Thank you Charlotte. Special thanks also to Amy at the Headingley office who went out of her way to help me on the day of completion when the sellers hadn't handed over the keys by 5pm. Amy gave me her personal number in case anything went awry after hours. Thank you Amy!
Thanks for the review Claudia😊 …
5/5
GoogleAmy, Jenny and Maisie were exceptional and helped our sale go through with a minimum of fuss. They went above and beyond not only for the sale of our property but also to help us solve problems we encountered in the purchase of our future property (from a different estate agent). I don't think our purchase would have completed without their ideas and solutions. I cannot recommend the team enough, they are knowledgable, experienced, courteous and their attention to detail was fantastic.
Thank you for your kind words David, glad we could get the sale sorted and best of luck with your new place, it's great to know your experience with us was a positive one - all the best😎 …
5/5
GoogleA really efficient and pro active estate agents who are so strong on keeping you involved and informed. A big thank you to Chloe also who has been very supportive. Alistair
5/5
GoogleDealt with Chloe. She has been amazing. Very responsive. Our home move journey is on the roll and hope it all goes smoothly until finish. Thank you again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send JNP Estate Agents a message.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
