Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Showing 1,545 reviews on Google only. Show every review
1/5
GoogleThey don't even bother putting the prices on the properties in the window. Waste of time!
Hello Liam, I have tried to contact you on a few occasions to talk you through this process. You do not appear to be registered with either of the agencies that we own. Are you looking it purchase? We would be happy to assist with your property search if so. Best regards, John Bouwer (Director).
5/5
GoogleWe were a part of a complicated chain. We viewed a home in Witney, Oxon in February and fell in love with the property. To move forward, we needed to put our two houses on the market. John had them online and live with professional photographer within the space of a week. We very quickly had viewings (10~) within a week and moved to offer stage within a month. John supported us thinking through the offers we received and the offer we made. I found him to be a great source of guidance throughout the entire process and cannot recommend him enough. We also partnered with Alex, who sold one of our houses and did several viewings and he was consistently supportive, contactable and open. I found the group whatsapp chat useful, quick, and easy to communicate. If we were to sell again, we would definitely use B&B. Highlights: Consistent communications with updates Transparency wherever possible Guidance on complex situations (chain complications!) Management of conversation with Solicitors Support in selling and procuring furniture/curtains etc… Honest and Open Accelerated process wherever possible
Hi Holly and Matt, thank you for such a lovely review and glad we got there in the end. You were both amazing sellers and buyers in the end and so happy you got the home you wanted, I can see you living there for a very long time. The WhatsApp chat and frequent communication helped for sure. We wish you all the best moving forward however please do not hesitate to let me know if there is anything else we can help with. Best regards, John Bouwer (Director).
5/5
GoogleAlex was excellent throughout the buying process of our new home. Thanks again
Hi Declan, thank you for the excellent review. We wish you all the best in your lovely new home and please do not hesitate to let me know if there is anything else we can help with. Best regards, John Bouwer (Director).
5/5
GoogleBreckon & Alex in particular have been fantastic from start to finish selling my flat. The whole team is always available and very easy to work with.
Hi Josh, thank you for the great 5 star review and giving us the opportunity to sell your lovely home. We want to wish you the very best moving forward. Best regards, John Bouwer(Director).
5/5
GoogleAlex was great, really helpful throughout the buying process
Hi Joe, thank you for the great review and glad to hear you found Alex and the team very helpful. We hope you settle in swiftly but please do not hesitate to let us know if there is anything else that we can help with. Best regards, John Bouwer(Director).
5/5
GoogleGreat communication throughout our purchase process. Highly recommend. John was always on hand to answer our questions. Many thanks to the team! Matt & Zoe
Hello Matt, thank you very much for the lovely 5 star review. Communication is key in any relationship. Please do stay in touch and don't hesitate to let us know if we can help with anything else moving forward. Best regards, John Bouwer (Director).
5/5
GoogleVery attentive and professional service from the whole team. Outstanding photography! A pleasure to deal with.
Hi Paul, thank you for the excellent 5 star review and giving us the opportunity to sell your lovely home. It was an easy one to photograph and show. We want to wish you the very best moving forward. Best regards, John Bouwer(Director).
5/5
GoogleJohn really went above and beyond to help us with our purchase - he was always available and did a lot of problem-solving to get things moving! Can't thank him enough for his help.
Hi Fiona, thank you for the lovely 5 star review. I love a bit of problem solving and glad it all paid off in the end. We want to wish you the very best moving forward. Best regards, John Bouwer(Director).
5/5
GoogleExcellent service from Alex, we never felt pushed into anything, we were helped to find our perfect home and the whole experience was smooth and stress-free. Thank you!
Hey Sophie, thanks you for the excellent review. Glad you found the process stress-free, Alex is a great asset to ourselves. Hope you enjoy this perfect home for you. Best regards, John Bouwer(Director).
5/5
GoogleGreat service and support through the inevitable stress of moving home
Hi Janet, thank you for the great 5 star review, moving can be stressful but glad it all paid off in the end. We want to wish you the very best moving forward. Best regards, John Bouwer(Director).
5/5
GoogleFantastic, supportive experience provided by John and the team at Breckon, guiding us through all aspects of our sale and purchase. Wouldn't hesitate to recommend to anyone looking for an agent who genuinely adds value. Thanks to all of you we're now in our dream home.
Hello Ryan, thank you for the 5 star review and the high recommendation. So happy that you managed to move into your dream home. Please do stay in touch and do not hesitate to let us know if there is anything we can help with. Best regards, John Bouwer(Director)
5/5
GoogleJohn was so incredibly helpful throughout every stage of the process. We were moving during a difficult family time and John's knowledge, patience and communication made a huge difference.
Hi Ben, thank you for the excellent review. You were amazing during this process and the frequent communication helped. We wish you all the best in your lovely new home and please do not hesitate to let me know if there is anything else we can help with. Best regards, John Bouwer (Director).
5/5
GoogleRating only, no written review.
Hi Katie, thank you for the five star review. Best regards, John Bouwer (Director).
5/5
GoogleSimply the best Estate Agents in Witney. They were very professional, know the local market inside out and have extremely helpful staff. One thing that really struck me was the incredibly smart IT systems they used in marketing the property. Like many sales, there were delays during the transaction - they handled these in a very commercial and sensible fashion. I was extremely impressed by how they dealt with the buyer throughout the transaction process. This review would not be complete without mentioning Sarah Thomas, the Senior Negotiator who handled our sale throughout - she was fabulous. I should also mention the Director of the Witney office, John Bouwer - he was very knowledgeable, smart and could not have been more helpful - altogether a great team.
Hi John, thank you very much for such a lovely 5 star review. They say knowledge is power. We have a wonderful team and Sarah completes that picture. We are so pleased that you have had a wonderful experience and that you won't hesitate to recommend us at Breckon & Breckon. We wish you the very best moving forward but please do not hesitate to stay in touch. Best regards, John Bouwer (Director).
5/5
GoogleRosie and Alex were both brilliant to work with. They were very professional and friendly, and they made the whole process of buying our dream first home a breeze! Thanks so much guys!
Hi Harvey, what a great 5 star review, thank you very much. Rosie and Alex consistently gets amazing feedback on professionalism, communication and for being helpful, they genuinely does go above and beyond. Buying or selling can be stressful but so pleased to hear that they have made your experience buying your dream home such a breeze. We want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
5/5
GoogleI can’t stress how great these guys are! We were working with Sarah who was fantastic the whole way though not just with the sellers but with us the first time buyers! We waited 6 months for our house to go though due to the solicitors and Sarah was on hand every step to help and guide! If we ever look to move or have any friends and family we will definitely be recommending! Thanks again Sarah
Hello Miroe, wow, what a lovely review and Sarah does appreciate it. She is an asset to the team and prides herself in her work. Buying or selling can be stressful but also can be very exciting for you when done correctly. We are very pleased that you had such a great experience and wish you all the very best in your lovely new home. Best regards, John Bouwer (Director).
4/5
GoogleA friendly, approachable and professional team led by John
Hello Jo, thank you for the review, we pride ourselves in professionalism and being approachable. Glad it all worked out in the end and the team and I would like to wish you both the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
5/5
GoogleWe recently purchased a property through Breckon & Breckon's, Witney branch and although we weren’t direct clients, of Alex Chappell, Assistant Branch Manager, the level of service we received was nothing short of outstanding. From the very beginning, he kept us fully informed throughout the process, proactively updating us and ensuring we felt supported every step of the way. His communication was clear, timely, and always professional, and he consistently went above and beyond to make the experience as smooth and stress-free as possible. What really stood out was the personal touch, on the day of completion, when we arrived to pick up the keys to our new home, we were warmly welcomed and presented with a bottle of champagne, which was such a thoughtful and memorable gesture. It’s rare to encounter such exemplary customer service, especially as purchasers, and we’re incredibly grateful for their dedication and care. Highly recommended!
Hi Jane, thank you very much for such an amazing 5 star review. Alex consistently gets amazing feedback on communication and for being helpful, he genuinely does go above and beyond. They way you have described him and your experience is exactly what we strive to be like on a daily basis. We are so pleased that you have had a wonderful experience and want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
5/5
GoogleIf you are buying or selling a house In the Princess Risborough area I strongly recommend Sue at JNP (she is brilliant) She has been great from the start to exchange always keeping us informed by phone or email which is exactly what I wanted when selling my house
Thank you so much for your recommendation Greg! Sue's communication is legendary - she takes great pride in keeping clients fully informed every step of the way and she'll be delighted to read your review. Thank you for choosing JNP 💛 …
5/5
GoogleSue and her colleagues have really impressed us. They have gone above and beyond in making sure we were happy at every stage in the process. In particular Sue was brilliant at progress-chasing and also reassuring us when there were delays. She kept us up to date more quickly than the agent selling our own house! Nothing was too much trouble. Lucky people if you're selling your house through her office.
Thank you for your wonderful feedback! We’re thrilled to hear that Sue and the team at Princes Risborough impressed you and their exemplary service led to a 5* review. It’s great to know that Sue’s sales progression kept you reassured - communication is so important and Sue excels at it. Thank you again for your review.
5/5
GoogleWe recently completed a very long and stressful purchase of a probate property, and we honestly couldn’t have done it without the incredible support from JNP, especially Sue Harper. From the moment our offer was accepted all the way through to final completion, the communication was absolutely fantastic. Sue went above and beyond throughout the entire process. She was not only professional and efficient, but also genuinely caring and personable, it really felt like she was in it with us every step of the way. She even recommended a brilliant cleaning company and a gardener to help us get the property move-in ready, and both were exceptional. After months of waiting and navigating a tricky process, we were finally welcomed into our new home with a thoughtful gift box from Sue and the team, a lovely touch that meant a lot to us. Thank you so much for your dedication, patience, and support. We can’t recommend JNP enough!
Thank you so much for your heartfelt review Joanne! Sue is a true star and we’re delighted to hear that her exceptional support and genuine care made such a positive impact throughout your purchase. It’s wonderful that her recommendations also helped get your new home move-in ready. Your kind words mean so much to Sue and the entire team. Wishing you all the best as you settle into your new home! ⭐🏡
5/5
GoogleWe recently completed a very long and stressful purchase of a probate property, and we honestly couldn’t have done it without the incredible support from JNP, especially Sue Harper. From the moment our offer was accepted all the way through …
Thank you so much for your heartfelt review Joanne! Sue is a true star and we’re delighted to hear that her exceptional support and genuine care made such a positive impact throughout your purchase. It’s wonderful that her recommendations … More
5/5
GoogleJNP found me a flat faster than I lose my keys. Friendly, fast, and fun, who knew renting could be a laugh? If moving was a sport, phoebe would be Olympic-level!
Thank you Naresh! This review has made us smile! We're so pleased that Phoebe's enthusiasm made your experience a fun one and that we were able to help in record breaking time! ✨
5/5
GoogleI have had a very pleasant experience with the team at JNP High Wycombe. Caroline and Mat have helped me greatly and in a very fast manner. I would highly recommend them to anyone wanting to buy/let in High Wycombe.
Thank you Samena! Caroline and Mat will be over the moon that they were able to help you so much and will be delighted with your recommendation!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
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High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
