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5/5
GoogleMy brother and I engaged JNP to sell our house because we were impressed by Julian and the teamβs professionalism. There was a no pressure valuation visit with plenty of local knowledge and experience about the current market trends. Two offers were placed within a reasonable time in a slow market. JNP checked out the suitability of each buyer, recommended the best way to go. They were always on hand to speak to and ask questions of throughout the sales process. Really made it an easy experience. Thank you Julian and the team.
Denise Β· 18 October 2025 Β· JNP Estate Agents Hazlemere
Agent replied Β· 23 October 2024
Thank you so much for your review Denise! Julian has over 30 years experience in estate agency and having always lived in Hazlemere, he has vast local knowledge - so he really is the best person to advise on buying and selling homes locally! We're delighted that the whole team were able to help you with the sale of your property and wish you all the best for the future.
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5/5
GoogleJNP were great throughout the sale of our house.
All their staff were polite, friendly and helpful. Douglas did the majority of the work for our sale and he was always quick to respond to any questions we had and also helped to get in contact with solicitors and speed things up when necessary.
We would definitely use their service again. Thank you JNP so much!
Amy Β· 18 October 2025 Β· JNP Estate Agents Hazlemere
Agent replied Β· 7 March 2025
Thank you Amy! We're so pleased to hear that Douglas and the team were able to help. Douglas will be thrilled with your recommendation!
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5/5
GoogleSue, Matthew and Nick, have been very helpful throughout. They kept us updated with all new properties. In the end a great success. Thank you allβ¦π€£ β¦
Jan Β· 18 October 2025 Β· JNP Estate Agents Princes Risborough
Agent replied Β· 21 October 2025
Thank you Jan! Weβre delighted to hear that Sue, Matthew and Nick were able to support you throughout your property journey. Itβs fantastic to know their efforts made a difference - thank you for choosing JNP!
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5/5
GoogleWe have recently completed on a sale and purchase with JNP and would 100% recommend their Customer Service and expertise. Julian ensured we remained patient with the transaction which became cumbersome at times, but he provided regular updates which was reassuring to keep us informed of the progress. We are are now pleased to be settled in to our forever home :)
Claire Β· 17 October 2025 Β· JNP Estate Agents Hazlemere
Agent replied Β· 30 April 2025
Thank you for your review Claire! We're so pleased that Julian's communication helped with the sale and purchase of your properties - he'll be thrilled with your recommendation. Thank you for choosing JNP and we wish you many happy memories in your forever home π‘ β¦
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5/5
GoogleMany thanks to Evie for all her help in securing a buyer for my property. It was a pleasure dealing with somebody who responded so quickly to emails and queries
Lois Β· 17 October 2025 Β· JNP Estate Agents Hazlemere
Agent replied Β· 17 May 2026
Thanks Lois, we are pleased that you are satisfied with our service!
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5/5
GoogleI recently bought a property through JNP High Wycombe, and I couldnβt be happier with the experience. The team was very professional, helpful, and supportive throughout the entire process. β¦
Malik Β· 16 October 2025 Β· JNP Estate Agents High Wycombe
Agent replied Β· 17 October 2025
Thank you Malik! We're so pleased that Caroline was able to help guide you through the purchase of your new home - her dedication and genuine interest in our clients makes all the difference. We will pass on your remarks to Premier β¦ More
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5/5
GoogleExcellent experience with Naz from JNP!
Naz has been incredibly helpful throughout the process of buying my first home. As a first-time buyer, I had many questions and uncertainties, but he always β¦
Erica Β· 16 October 2025 Β· JNP Estate Agents High Wycombe
Agent replied Β· 17 October 2025
Thank you Erica - Naz will be thrilled with your review! We're so pleased that he was able to answer your questions and guide you through the process of buying your first home - it was be a daunting time and communication is key. Wishing you many happy memories in your first home π β¦
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5/5
GoogleI know itβs more usual to leave a review once a house is sold, but I think first impressions and effort really count. From the very first viewing I was so impressed with the way Mat presented our house to the prospective buyers. He has a β¦
Tim Β· 16 October 2025 Β· JNP Estate Agents High Wycombe
Agent replied Β· 2 October 2025
Thank you Tim! Mat's enthusiasm and knowledge are a great combination - he truly invests a lot of time and care with each property and client. He'll be delighted that you have taken the time to leave a 5β review. Thank you for choosing JNP!
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5/5
GoogleJNP estate agent helped me navigate the process of buying my first property with ease! Friendly knowledgeable staff always a phone call away to help with any questions I had. β¦
Lee Β· 16 October 2025 Β· JNP Estate Agents High Wycombe
Agent replied Β· 8 October 2025
Thank you Lee! Buying your first property can be daunting so we're delighted that Naz and Lisa were able to help you every step of the way. Wishing you many happy times in your new property π β¦
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5/5
GoogleShout-out to Phoebe Harris, my property manager, was very professional and courteous during the visit. She communicated clearly, arrived on time, and addressed all my questions. The inspection was thorough, and I appreciate the respectful way everything was handled.
Rizwana Β· 16 October 2025 Β· JNP Estate Agents High Wycombe
Agent replied Β· 11 February 2025
Thank you for your review Riz. Gesica will be thrilled that you took the time to write a recommendation.
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5/5
GoogleWe recently sold and bought a house through JNP Hazlemere and they were faultless. Excellent communication, we had feedback on every single viewing within a day, or a phone call to say they were chasing up feedback if they were unable to reach the viewer. They were extremely professional and listened to us when we had any concerns. I would highly recommend them and would never use anyone else in the future.
Paula Β· 14 October 2025 Β· JNP Estate Agents Hazlemere
Agent replied Β· 8 October 2025
Thank you so much Paula! We're delighted that the team were so thorough with their feedback as well as their communication with you. They'll be over the moon with your 5β recommendation.
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5/5
GoogleThis is the second time I've sold my house through JNP Princes Risborough - Simple reason: The whole team are friendly, efficient and just get the job done. Sue has been brilliant (again!) from start to finish ... She takes all the hard work out of any decision making. Sue is super professional, always positive, approachable and no amount of work appears to be too much trouble ... (or at least she's really good at hiding it!) My house sale has been stress free once again. Thanks so much to Sue and all the team - See you again in a few years no doubt!
Zoe Β· 12 October 2025 Β· JNP
Agent replied Β· 10 December 2024
Zoe, reviews like this make our day! We love it when customers return to buy or sell with us and Sue will be over the moon that you have taken the time to leave such a heartfelt review. Sue takes great pride in getting to know each customer and ensuring that their home move is a positive one. Wishing you many happy times in your new home and we look forward to hearing from you when it's time to move again!
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5/5
GoogleSue and her team were fantastic throughout the transaction, great communication and always helpful when required. I would highly recommend JNP Princes Risborough to anyone who seeks a seamless and stress free process.
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Strut Β· 12 October 2025 Β· JNP
Agent replied Β· 22 November 2024
Thank you so much for your review! Weβre delighted that Sue and the team provided fantastic service, kept communication clear and helpful and helped make the process stress free. They will be over the moon with your recommendation, thank you.
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5/5
GoogleIn spite of a few problems by the original buyers, the sale of the property has now been made to new buyers. This second transaction went smoothly due in no small part to the wonderful work, in particular by Sue Harper who went to extraordinary lengths to help us. Matthew Terrell Watch also very professional and helpful. We would certainly recommend JNP!
Petula Β· 12 October 2025 Β· JNP
Agent replied Β· 10 November 2024
Thank you so much Petula! Buying and selling property can be so stressful so we're delighted that Sue and Matthew were able to use their years of industry experience to help you navigate the process. They will be over the moon with your recommendation.
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5/5
GoogleWe had a great experience with JNP, in particular dealing with Graeme McColm for our mortgage. The process of getting our mortgage as first time buyers was easy and they were a great help with any questions we had.
Bethany Β· 12 October 2025 Β· JNP
Agent replied Β· 10 November 2024
Thank you so much for your review Bethany! We're so pleased that Graeme at Embrace Financial Services was able to help you with securing a mortgage and congratulations on purchasing your first property!
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5/5
GoogleReally helpful Princes Risborough branch of JNP. They were happy to facilitate multiple visits to the property, were prompt with replies to communications and responsive to requests. Sue H was particularly great. It was a smooth process and as stress-free as it could be. Would use when I sell the property in the future.
Mark Β· 12 October 2025 Β· JNP
Agent replied Β· 10 November 2024
Thank you so much for your review Mark! We're delighted that Sue and the team were able to help you with your search for a property. It's a big decision to make so we're always on hand to answer any questions and arrange property visits. Do give the team a call on 01844 345666 if we can be of any further help.
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5/5
GoogleWe initially she goes up with B&B and Tim Russ to look for our next home, however, we were pretty unimpressed with their ability to stick to the brief. We eventually stumbled across Sue and Matt at JNP and didnβt look back. Consummate professionals. Lots of advice and assistance, above and beyond from Sue as our solicitors were as much use as a chocolate fire guard. They both went above and beyond to help and get the deal done. We couldnβt have asked for more and canβt rate them highly enough. Donβt bother with the others just go to JNP!
Michelle Β· 12 October 2025 Β· JNP
Agent replied Β· 12 October 2026
Thank you Michelle! We're so pleased that Sue and Matt were able to provide you with such a professional service. Sue's tenacity with solicitors is legendary - perseverance is such an important aspect of sales progression and Sue will be thrilled that you have taken the time to leave a review. Do give Sue or Matt a call on 01844 345666 if they can be of any further help.
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5/5
GoogleWe recently completed a very long and stressful purchase of a probate property, and we honestly couldnβt have done it without the incredible support from JNP, especially Sue Harper. From the moment our offer was accepted all the way through to final completion, the communication was absolutely fantastic.
Sue went above and beyond throughout the entire process. She was not only professional and efficient, but also genuinely caring and personable, it really felt like she was in it with us every step of the way. She even recommended a brilliant cleaning company and a gardener to help us get the property move-in ready, and both were exceptional.
After months of waiting and navigating a tricky process, we were finally welcomed into our new home with a thoughtful gift box from Sue and the team, a lovely touch that meant a lot to us. Thank you so much for your dedication, patience, and support. We canβt recommend JNP enough!
Joanne Β· 12 October 2025 Β· JNP
Agent replied Β· 12 October 2026
Thank you so much for your heartfelt review Joanne! Sue is a true star and weβre delighted to hear that her exceptional support and genuine care made such a positive impact throughout your purchase. Itβs wonderful that her recommendations also helped get your new home move-in ready.
Your kind words mean so much to Sue and the entire team. Wishing you all the best as you settle into your new home! βπ‘
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5/5
GoogleSue at JNP Princes Risborough has been fabulous during my protracted flat sale. She has been reassuring when challenges have arisen, liaising and updating me regularly, and hassling when required.
Thank you sue - after many difficulties we've got there!
Carolyn Β· 12 October 2025 Β· JNP
Agent replied Β· 16 April 2026
Thank you Carolyn! Sue is a whizz at sales progression - her logical thinking and knowledge of the process is second to none so we're thrilled that she was able to help you through a difficult and protracted sale. Thank you for choosing JNP!
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5/5
GoogleI can't thank Sue enough for her help in my partner and I buying our first home. From the start, Sue was incredibly proactive and attentive, ensuring that both my partner and I were always in the loop. She kept us updated with every change, making the entire process much smoother than it actually was. It felt like she was always one step ahead, addressing any issues or concerns promptly. I would highly recommend JNP, especially Sue to anyone looking to buy a home!
Liv Β· 12 October 2025 Β· JNP
Agent replied Β· 9 September 2025
Thank you so much for your kind words Liv! We're delighted to hear that Sue's proactive approach helped make your first home-buying experience smooth and stress-free. Sue will be over the moon with your recommendation. Wishing you and your partner much happiness in your new home π‘ β¦
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5/5
GoogleSue has been a superstar during the purchase of my first flat. After many delays and difficulties she has been a constant source of support and encouragement. She made sure I didn't give up hope and I really don't think it would've happened without her.
Thank you Sue and the team at JNP!
Bethan Β· 12 October 2025 Β· JNP
Agent replied Β· 9 September 2025
Thank you for your kind words Bethan! We're delighted to hear that Sue was such a great support during your first flat purchase. Her dedication and encouragement truly make all the difference in those tricky moments so we're thrilled that you have written such a glowing review! Wishing you much happiness in your new home! π‘ β¦
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5/5
GooglePhenomenal work from JNP. We gave them the challenge of selling our property after we'd moved to the other side of the world. Throughout the whole process, operating with significant time differences etc. Sue and the team were on top form. At all times I felt like I understood where things were at. I also felt like I understood our buyers and their motivations throughout, which really helped during what can be a stressful process for all parties.
Things did get a little warm towards the end as we were edging close to the new financial year, but that was mostly down to the solicitors and the fun and games with sending documents across the globe. But, thankfully, with lots of help from the JNP team, it worked out in the end to the satisfaction of everyone involved.
Great work and highly recommended.
Leigh Β· 12 October 2025 Β· JNP
Agent replied Β· 30 July 2025
Thank you so much Leigh! We're thrilled we could help make the process as smooth as possible and that the team rose to the challenge of time zone hurdles and international logistics! Itβs brilliant to hear that you always felt informed and in control and weβre especially happy we could ease the pressure and get everything over the line in time. Wishing you all the best and thank you again for the kind words and recommendation!
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5/5
GoogleRecently sold our house and purchased our new home through JNP Princes Risborough. Having heard horror stories of other agencies & experienced some first hand, JNP was a breath of fresh air.
Whilst Sue was our sales progressor, the dots were βjoinedβ by Matthew (essentially a house swap). We also had cause to speak to Nick during the process when we experienced a little delay and were chasing for updates. All those we spoke to were pleasant and helpful, throughout the process. A credit to the industry.
Thank you for everything.
Dan Β· 12 October 2025 Β· JNP
Agent replied Β· 23 December 2024
Thank you Dan! Reviews like this make our day! Sue, Matthew and Nick will be delighted with your review and we're so pleased that they were able to help you buy AND sell your home! Wishing you many happy times in your new home.
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5/5
GoogleSue was brilliant. Very responsive and always had our best interests in mind. Thank you. Would recommend.
Leanne Β· 12 October 2025 Β· JNP
Agent replied Β· 23 December 2024
Thank you Leanne! Sue is a super star and she'll be over the moon with your recommendation.
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