5/5
Hannah was wonderful. amazing customer service. thank you!

Trusted Agent profile · Surrey
Verified
★★★★★
4,809 reviews across 5 offices and 2 platforms
Streets Ahead has five offices, in London, Croydon (two offices), Coulsdon and Purley (Surrey). Together they have 4,809 reviews on two platforms, rated 4.6 out of 5 overall.
4,461
Reviews on Google
All 5 offices
348
Reviews on Facebook
Business-wide
Streets Ahead's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Hannah was wonderful. amazing customer service. thank you!
5/5
Jake has been very helpful in trying to find the best property for me and has been able to answer all the questions I have ask.
5/5
Rating only, no written review.
5/5
Cannot thank Caroline enough for all the hard work she’s put in to finding us a new family home. Against all the odds and under immense time pressures she’s communicated weekly without fail, even if nothing to report but keeping us in the …
5/5
Hollie, Jas, Jiwan, Evija, and Ciaran were all very helpful throughout the reactivation process. They provided clear guidance, answered our questions promptly, and helped us better understand each stage of the process. Their support, professionalism, and responsiveness made the experience much smoother and easier to navigate. Thank you all for your assistance and dedication.
5/5
We are very satisfied with the onboarding process and the support we have received throughout our transition to Reapit. Hollie was excellent in introducing and explaining Reapit before we made the decision to change CRM providers, while Jas ensured a smooth and efficient handover to our Project Manager. Jiwan has been exceptional throughout the implementation. He has been patient, responsive, and highly accommodating, taking the time to answer all of our queries and guide us through each stage of the process. His support has not only made the transition seamless but has also helped us gain a much better understanding of how to make the most of Reapit's features and functionality. Evija has also been fantastic, ensuring our accounts were fully reconciled prior to going live and providing invaluable guidance on the financial aspects of the implementation. Overall, the team has been professional, knowledgeable, and supportive throughout, making our move to Reapit a very positive experience.
5/5
Amazing experience with Tommie, very helpful, attentive, and professional.
5/5
Great agent! Dean was very lovely and was more than happy to answer all my questions. Very smooth process!
5/5
I had a great experience working with my lettings negotiator Isabelle Evely throughout the process of securing my apartment. She was incredibly helpful from start to finish, making everything feel smooth and straightforward. She was always professional, reassuring, and happy to answer any questions I had, which really helped take the stress out of the process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable and professional estate agent.
5/5
Excellent communication at all times and helpful team, highly recommend!
1/5
This company has extremely poor customer services and discriminates people based on their place of birth. This was reported to the police as a racist abuse and legal action will be taken. I strongly advise anyone to stay away from these people.
5/5
INFINITY stars for the absolute legend, Tommy Ayliffe; a real estate miracle worker who managed to sell my flat after what felt like an impossible task that had been ongoing since 2019! I genuinely cannot recommend Tommy enough. He's super personable, incredibly transparent and overall just a wonderful human being. I’m still blown away that he was able to sell my flat and throughout the entire process he kept me updated every step of the way which is a massive rarity! Without question, Tommy is one of the most talented and capable people I’ve ever worked with! THANK YOU again!
5/5
I was assisted by Lewis Gardner in my recent search for a flat in Croydon and want to comment in gratitude for the support he provided me in that time. He took time to really understand my priorities and worked hard to match properties to these without push or pressure. Although in the end, a property that best suited me was on the market from another agent, I wanted to share this note of appreciation for the work Lewis did. He made my search significantly more productive and enjoyable.
5/5
I had a great experience with Streets Ahead, and I would highly recommend them. The service was professional, efficient, and friendly from start to finish. A special thank you to Judah, who was incredibly helpful throughout the entire process. He was always responsive, knowledgeable, and happy to answer any questions I had. The level of customer service I received was excellent, and it’s clear that Streets Ahead genuinely cares about its clients. Thank you to Judah and the team for all your help I wouldn’t hesitate to use Streets Ahead again in the future.
5/5
Possible were very easy to deal with and had our house sold within a week. They remained in contact throughout the process and we found them to be very professional. We would definitely recommend.
Thank you Nathan! Wishing you all the very best in your brand new home. We really appreciate the kind words.
5/5
We cannot recommend Possible highly enough. In brief, our property went 'live' on a Friday, and we received an offer for the property on the Tuesday - a mare four days later. The sale and estate agency process was very clearly explained, and this photos, video and other publicity materials that they produced were of the highest quality. Don't go anywhere else!
Thanks Grant, you are a gent. Delighted you are now on the move up the road!
5/5
Would not hesitate to recommend Possible, especially Laura. They went above and beyond - nothing was too much trouble which was invaluable after I had moved out of the area.
5/5
I have been more than happy with the service I have received. In particular, Laura has been extremely helpful throughout, never failing to keep me updated with events and offer support and advice.
Thanks Susan. We really appreciate you taking the time to share your experience. Your words mean a lot!
5/5
Polite,professional and informative. Chloe, Georgie and Ann were involved with our purchase and answered any questions we had. We weren’t always available to answer phone calls but they still regularly updated us in any progress by leaving detailed and relevant voice mails and therefore didn’t require call backs when unavailable during call hours. Thank you for all your help!
Thank you Sinead. It’s great to know the communication worked so well for you and that you felt informed even when you weren’t always available to take calls. We really appreciate your kind comments - wishing you the very best!
4/5
Rating only, no written review.
5/5
Great experience, good knowledge when viewing property
5/5
Lovely employees to work with, made things easy
5/5
Truly great service and help! Thank you
5/5
Tatler worked proactively, and was very approachable and attentive when I was applying to purchase the house I was interested in. All very fast and definitely recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead has 4,809 reviews across its five offices, rated 4.6 out of 5 overall: 4,461 on Google, 348 on Facebook. Company-wide Facebook reviews for Streets Ahead are counted once, not once per office.
London has the most, with 1,760 reviews rated 4.7 out of 5, followed by Croydon with 1,383.
The five Streets Ahead offices, by town: