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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,849 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,849 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,331

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

489

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,027

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Maya was professional

Maya was professional, knowledgeable, and genuinely cared about helping me find a place. I wouldn’t hesitate to recommend Maya to anyone looking to buy, sell, or rent a property. Truly a 5-star service!

Denisa · 30 March 2026 · Streets Ahead Thornton Heath

Agent replied · 6 October 2026

Dear Denisa, Thank you so much for your fantastic review! We’re delighted to hear that Maya provided such a professional, knowledgeable, and caring service while helping you find your new place. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Maya. If you ever need anything in the future, the Streets Ahead team is always here to help! Kind regards, Zoe Streets Ahead

5/5

Google

Jasmine has been great during our sale this month. Very helpful

Simone · 30 March 2026 · Streets Ahead Purley

Agent replied · 13 April 2026

Dear Simone, Thank you for your feedback! We’re so pleased to hear that Jasmine has been such a great support during your sale. Providing helpful and attentive service is really important to us, and it’s wonderful to know she made the process smoother for you. Wishing you all the best, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead

5/5

Google

Thanks Jasmine for ur help and suggesting houses to me.

Adam · 30 March 2026 · Streets Ahead Purley

Agent replied · 13 April 2026

Dear Adam, Thank you so much for your kind words! We’re delighted to hear that Jasmine was able to help and guide you to the right properties. We’ll be sure to pass on your lovely feedback to her. If you need any further assistance, the Streets Ahead team is always here to help! Kind regards, Zoe Streets Ahead

1/5

Google

We had two viewings today with this estate agency and both failed. The first one they did not have the keys and did not bother to call ahead to advise of this so was a wasted journey during working hours. Just now we had one scheduled for 4pm and again waited for 10mins and no one showed or called us. This is unacceptable on so many levels and will not want to work with such an organisation or business. Especially in current housing market we would expect better and proactive communication and actually wanting to show houses and staying on top of interested enquiries. Not good and highlights little care to customer service.

Theo · 26 March 2026 · Streets Ahead New Homes

Agent replied · 16 April 2026

Dear Theo, Thank you for your review. We are sorry to hear that on this occasion, the service received has not been up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead

5/5

Google

I’d like to appreciate Ade Alade & Phil. They both played crucial roles in having me situated in a short timeframe. Ade really took my circumstance as his own and made sure I had options for properties. Phil helped close the deal although it seemed impossible at one point.

Gareb · 26 March 2026 · Streets Ahead London (25 High Street)

Agent replied · 16 April 2026

Dear Gareb, Thank you so much for your thoughtful feedback! We’re delighted to hear that Ade and Phil were able to support you during such an important and time-sensitive move. Ade will be especially pleased to know his dedication and personal approach made a difference in finding you suitable options, and Phil’s persistence in getting the deal over the line truly reflects our commitment to our clients. It’s wonderful to know we could help make what seemed impossible become a reality. Wishing you all the best in your new home, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead

5/5

Google

We would like to thank Oscar at DC Lane for his professionalism and support during the process. The service we received was excellent and communication was always very good. Whenever we contacted him with a question or request, he responded quickly and was always helpful. My husband and I truly appreciate the support we received. We would happily recommend DC Lane to anyone, whether you are selling or buying a property. You can expect a professional service and great communication throughout the process. Wioleta and Bart 😊

Wioleta · 26 March 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Very wonderful service, the easiest move I’ve ever done. Thank you guys, can I give 10 stars?

James · 26 March 2026 · Streets Ahead Coulsdon

5/5

Google

Alex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !

Chris · 24 March 2026 · Streets Ahead Croydon

Agent replied · 24 July 2026

Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.

5/5

Google

A well-balanced working space nicely planned

Jin · 24 March 2026 · Streets Ahead Coulsdon

Agent replied · 24 May 2026

Thank you Jin Jo!

5/5

Google

I had an excellent service from ade he was very professional and polite , making my renting journey very easy thank you very much.

Alieu · 23 March 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 13 April 2026

Dear Alieu, Thank you so much for your kind review. We are delighted to hear that you received such excellent service from Ade. It is wonderful to know that his professionalism and polite approach helped make your renting journey so easy. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to Ade. Thank you again for choosing Streets Ahead. Kind regards, Zoe Streets Ahead

5/5

Google

I genuinely don’t have enough good words to fully capture the level of dedication, care, and sheer investment that Samuel May from the Thornton Heath branch put into helping me purchase my new home. From start to finish, his service was nothing short of exceptional. Samuel went far beyond what I would ever expect from an estate agent. He kept me consistently updated several times a week, ensuring I was never left wondering about the progress of my purchase. He was proactive in chasing solicitors, keeping everything moving smoothly and efficiently, which made what is often a stressful process feel much more manageable. What truly stood out was his willingness to go the extra mile at every opportunity. He arranged access to the property whenever I needed it, always accommodating and flexible. On top of that, he made sure that any issues identified were addressed promptly and even ensured that rubbish was cleared before move-in day, something that made a huge difference and showed his attention to detail and genuine care. It’s rare to come across someone who treats their job with this level of commitment and personal investment. Samuel didn’t just “do his job”, he took ownership of the entire process and made me feel supported every step of the way. Thanks to Samuel, what could have been a stressful experience became a smooth and positive journey. I cannot recommend him highly enough. If recognition, promotion, or reward is given based on performance, then Samuel truly deserves it. Thank you again for everything, you made a lasting impression, and I’m incredibly grateful.

Karisha · 22 March 2026 · Streets Ahead Thornton Heath

Agent replied · 24 March 2026

Dear Karisha, Thank you so much for taking the time to share such a thoughtful and detailed review. We are absolutely delighted to hear about your positive experience with Samuel and the support he provided throughout your home-buying journey. Delivering a smooth, well-communicated, and stress-free service is exactly what we strive for, and it’s fantastic to know that Samuel’s dedication, proactive approach, and attention to detail made such a meaningful difference to you. Your kind words about his commitment, flexibility, and willingness to go the extra mile will mean a great deal to him, and we will be sure to pass on your feedback. Recognition like this is incredibly important to us, and we’re proud to have team members who take such genuine ownership of their clients’ experience. Congratulations on your new home - we wish you every happiness there. If we can be of any assistance in the future, please don’t hesitate to get in touch. Kind regards, Zoe Streets Ahead

5/5

Google

Fantastic Lettings agent! Always keeping us up to date and compliant on all our properties. They are very organised and always offer the best advice! Highly recommend!

Amrik · 21 March 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 21 May 2026

Thank you Amrik. Nice that our hard working staff are appreciated

5/5

Google

I had an excellent service from ade he was very professional and polite , making my renting journey very easy thank you very much.

Alieu · 19 March 2026 · Streets Ahead London (25 High Street)

Agent replied · 16 April 2026

Dear Alieu, Thank you so much for your kind review. We are delighted to hear that you received such excellent service from Ade. It is wonderful to know that his professionalism and polite approach helped make your renting journey so easy. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to Ade. Thank you again for choosing Streets Ahead. Kind regards, Zoe Streets Ahead

5/5

Google

A much more personal experience than I have received from any other CRM providers when its felt you are just a number on the direct debt run with no support other than online AI. My account manager Amy Cameron is always on hand to provide support and ensure we are utilising the system to its upmost to drive business growth.

Danny · 19 March 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Farhia was very professional, knowledgeable & seemed genuinely happy to help, getting the issue resolved quickly & efficiently.

Ian · 19 March 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Consistent 5 star service from our account manager Mark- he is always available to support with the software and has helped me to better understand the CMS over the last year or so.

Anna · 19 March 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Always on point with service. The CRM is first class and always have an easy experience whenever required. Sophie Crake is superb.

Lee · 19 March 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Having used Reapit for 10 years and then having to switch to another CRM system, I really missed it. Reapit is the industry standard in my opinion and I wouldn’t choose to use any other system. I’ve recently switched back, and the process wasn’t nearly as daunting as I had expected. Their team was excellent at every stage and delivered well within our target launch date. One thing worth noting is that I didn’t initially choose Reapit because it doesn’t run natively on a Mac. However, I purchased a second-hand 2021 MacBook with good specs and installed Parallels so I could run Windows 11. It works seamlessly, so it’s definitely a workable solution if you’re using a Mac. 10/10 for Reapit. Although, if I’m honest, I secretly hope my competitors keep using systems that are nowhere near as good.

Russell · 19 March 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

This has been on my list to do for far too long and only just managed to do this. We first used Kingshills after going with another estate agent to sell our property in Holmer Green. The onky reason we went with a different estate agent was that we had seenbthe house we wanted ro buy through this other agent. Biggest mistake and waste of our time, I approached Steve Grace and explained the situation when we decided to move ro Kingshills. The viewings where a plenty and from that came the slae of the property within the valuation and price advertised. Steve Grace and the team at Kingshills service was second to none and hindsight to have used them first would have alleviated any stress. We have since sold another property on Beaconsfield and again the property sold within the valuation and price. This was a very quick turnaround and again kudos to the Kingshills team from instruction to completion. Our next interaction with Steve Grace at Kingshills is when we bought our current property through another Estate Agent. Steve was again instrumental in helping us acquire this property eventhough it was of no vantage to him or Kingshills his honest and impartial advice was very much appreciated and in no way obliged to give it or spend time on it. We have since also recommend Steve Grace and Kingshills to friends and acquaintances. Again their experience with Kingshills was very positive. Many thanks for everything you have done for us.

Thats · 18 March 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 18 May 2026

Hi there, thank you so much for such an in-depth and positive review. I have passed your kind words on to Steve Grace, and he sends his thanks! All the best, Kingshills!

5/5

Google

Happy with this branch is the best I have more than 10 years with them They are fast and correct Especially Carina ,Zahid and Domenic Celeste they are the best always ready to help And fast resolution best ones :) .

Belal · 18 March 2026 · Streets Ahead Coulsdon

5/5

Google

I had a great experience working with street ahead south norwood. I paticularly recommend Ade! He is professional, helpful, and always available to answer my questions. He made the whole house process smooth and stress-free. I truly appreciate his support and would highly recommend him to anyone looking for a home!

Kafilat · 16 March 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 13 April 2026

Dear Kafilat, Thank you so much for your wonderful 5 star review! We’re delighted to hear that you had such a positive experience with our South Norwood team. Ade will be especially pleased to know his professionalism, support, and dedication made your home journey smooth and stress free, that is exactly the level of service we strive to provide. We truly appreciate your recommendation and wish you all the very best in your new home. If there is ever anything we can help with in the future, please do not hesitate to get in touch! Kind regards, Zoe Streets Ahead

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,469.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

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Send Streets Ahead a message.

What do you need help with?

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