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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,854 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,854 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,335

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

489

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,028

Reviews on Trustpilot

Business-wide

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Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2024, 2023.

British Property Awards by year, 2024 to 2023

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2015, 2014, 2012.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently purchased a property in the Croydon area. During this process we dealt with many estate agents in the area and Streets Ahead were certainly the most professional. Jennifer took the time to get to know us and what we were looking for and called us immediately when something came available, a different attitude to the 'just keep checking our website' that we got from many other agents or no calls at all. Now that we've found something I'm going to miss speaking to the girls in the office and when we come to sell we will definitely use Street Ahead!

Mark · 26 October 2015 · Streets Ahead New Homes

4/5

Google

I was in terrible state to find the rented property across London. What made it more difficult was i am being freshly arrived in London. I tried to reach to all the possible leasing agents to arrange the house viewing customize to my requirements. I have been contacted by many agents but Streets ahead (Mr. Ricardo Grant) got my requirement accurately and showed the property which exactly matched my budget and customized list. I would like to thank Streets ahead and Specially Mr. Ricardo Grant for their much required help. I wish all the best to them !!!!!

Mahesh · 26 October 2015 · Streets Ahead New Homes

5/5

Google

My experience on the last two cases acting for my developer client on recent sales which went through Streets Ahead was excellent and a lot of credit is due to Saphire who was responsible for the sales progress. She basically made these transactions happen and had it not been for her my client would have lost out on the sales. If I am a vendor I will not wish for a better team than the one we had on these matters. Well done Streets Ahead, you are clearly ahead !!

Yode · 26 October 2015 · Streets Ahead New Homes

5/5

Google

We were looking for a good sized flat for us and our baby for a long term with a reasonable price and good conditions considering we started a family now. Not easy right? Well as soon as Billie knew we were looking she was fantastic! And she did find it! With a very polite and professional manner! We have rented with Streets Ahead (Billie) before and we had the same service! Strongly recommend! Thanks Billie!

Marta · 26 October 2015 · Streets Ahead New Homes

4/5

Google

The team at Streets Ahead, in particular Jenny "from the block" Vergerson and the lovely Eve Livesley, have been friendly, attentive, on the ball and very helpful. Although I haven't bought my property through Streets Ahead, I think it's right to offer credit where credit is due. Jenny and Eve have been amazing from the start and I feel almost guilty that we didn't purchase our property with them as they worked tirelessly to try and find the perfect property which seemed to elude my girlfriend and I. A completely professional outfit and I would highly recommend using their services if you're looking to buy a property. Thanks girls and wish you all the best. Dan

Dan · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Review for Jennine Kirkwood: I would like to thank you for all your help and advice. I have been in regular contact with quite a few of the agents in and around Croydon. Without a doubt, the friendliness and dedication you paid to me in finding me a home was second to none. There are many agents who are solely trying to cross sell their mortgage services, do not provide a personalised service or simply do not call back even when they communicate that they will 'get back to you' constantly. General feedback Although I ultimately have not purchased my home through Streets Ahead, I would highly recommend them for aiding in the quest to find one; the agents both on the phone and at the viewings are knowledgeable, friendly and always remember your face. Thanks again.

Karen · 26 October 2015 · Streets Ahead New Homes

4/5

Google

A very good experience overall. We were being looked after by Eve who unlike other estate agents actually listened to what we wanted and our priorities, which meant Streets Ahead didn't fill up our inbox's with useless properties that were well outside our price range (unlike most of the other estate agents that we had contacted). She was also nice, polite and unobtrusive while we were visiting properties, another quality which was greatly appreciated.

Daniel · 26 October 2015 · Streets Ahead New Homes

5/5

Google

I am a property developer who buys and sells lots of properties every year in London, so I have dealt with lots of estate agents over the years. I can honestly say that Saphire King-Harris is the best sales progressor I have ever come across. She completed two of my sales with such focus, passion and professionalism that I have never experienced before. It was as if she was selling her own property. She was always on top of lawyers, lenders, buyers and brokers while keeping me informed all the away about the progress being made. She fell ill and could not come to work for a few days, but even in that time she was still pushing things through emails. Absolutely amazing. Highly recommended.

Ignatius · 26 October 2015 · Streets Ahead New Homes

4/5

Google

We are first time buyers and grew tired very quickly of having to chase estate agents to let us know about properties, or waiting to receive phone calls that never came. Jennifer was a pleasant surprise from the norm - extremely helpful and proactive, regularly calling to let us know about properties that might be of interest, and being supportive and friendly when told that we were pursuing a property with another agent. I would have no hesitate in recommending Jen for a thoroughly professional and warm service!

Hayley · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Absolutely excellent and professional service! Jennine, Eve and Jenny were the main ladies we liaised with and they were all truly amazing. From the moment we stepped into Streets Ahead and spoke to Jennine, it felt like a personal service. Eve and Jenny are so helpful, personable and knowledgable when conducting viewings, even if you're one of many people viewing the property, you really feel as though they take the time to speak with you and take you through the property. Streets Ahead really take the time to get to know their clients and will try endlessly to find the best home for you! Highly recommended!! Thank you so much ladies for your help and dedication.

Gus · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Streets Ahead Croydon Branch has provided me with a first class property purchase experience. I just bought my property through the agent in September 2015. From the beginning of searching for properties, to the exchange of contract, I received the most helpful and friendly services in a professional manner from various staff, especially Saphire King-Harris, who is a great help in pushing the exchange of contract to happen for me. When I was totally stressed out by the bank's delays and the solicitor's issues towards the end, she went extra miles to help me chase various parties constantly all day long to get all documents in place, patiently guided me through and kept motivating me to get things sorted. Even when she was off at one weekend, she was still in contact with me. Her expertise and customer services are absolutely first class! I find most estate agents are full of lies, but Street Ahead is the only estate agent that I would trust, and highly recommend! Carmen Li

Carmen · 26 October 2015 · Streets Ahead New Homes

4/5

Google

Eve Livesley is the most professional Estate Agent I have found since deciding to move house recently. I registered with several agents in the Addiscombe area, including Streets Ahead, and Eve was the only one who contacted me when a new property came on her books. She maintained continuous contact with me, checking whether I had received a new offer on my property. I felt she completely understood what type of property I was looking for and I wouldn't hesitate to recommend her.

MsMaverave · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Excellent buying service. They found me a nice house that matched my requirements quickly. They were also helpful arranging access for my surveyors and inspectors to ensure the house was in good order. I especially liked the text reminders with full addresses sent to me before viewings. They are are a nice friendly team. Saphire King-Harris was superb at liasing with the owner, tenant and myself to ensure that the correct paperwork and evidence was prepared and set up so that I could take over the tenancy safely. She liased with the solicitors as well to push things along. She was on the phone daily with me and understood due to my busy job that I could not always answer the phone but ensured that I could always speak to her when I called her. She is a great asset to Streets Ahead and deserve a special reward from them. If she is on your side she will do everything possible to make sure the sale legally completes quickly.

Yogesh · 26 October 2015 · Streets Ahead New Homes

5/5

Google

The Streets Ahead Sales Team were very good in the fact that we were able to accept an offer within days of the property going on the market. Everybody worked extremely hard and we thank them very much. We feel that Saphire King Harris deserves special mention as she dealt with a very awkward situation regarding the chain in a very professional manner even when she was off sick. All in all it was a very lengthy process but the team got us there in the end. Many thanks.

Justine · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Having spent a year looking for houses and a number of houses fallen through, we were losing the will to live with our house search and with estate agents in general. I have to say that Eve from Streets Ahead in Addiscombe was the most pleasant agent we dealt with during the whole process, a real personal service. She understood our needs, remembered what we were looking for, contacted me with properties relevant to our search and never tried to push unsuitable properties on us. We actually ended up purchasing our property through a different agent as that’s what came up at the right time, but wanted to commend Eve for her great service.

Lucy · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Marina at Streets Ahead is second to none!! From the outset she has been absolutely outstanding. The service received was exceptional, as a first time buyer she offered me plenty of support and advice. The property details sent through were always relevant and she kept in touch with updates and feedback. Absolutely faultless! Her professionalism and experience shone throughout the whole process and I would highly recommend her to anyone looking to buy or sell.

Amber · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Streets Ahead have been very efficient and professional in helping first time buyers complete a purchase. Saphire King-Harris was very proactive in ensuring the sale progressed, despite challenging circumstances. She always maintained regular contact with us and updated us on the situation at all times. Harley from Streets Ahead showed us the property we bought and was helpful at arranging viewing times and liaising with the seller. We also want to thank Geoffrey for registering us with Streets Ahead to begin the search! Thanks to this hardworking team we have been able to buy our first home!

Rebecca · 26 October 2015 · Streets Ahead New Homes

5/5

Google

Even though we never actually bought through Streets Ahead this time, we have been so impressed by Harley. Out of all the estate agents we have been in contact with in other companies, he was the only one who was pro-active and personal in his approach. If I was looking to sell, I'd definitely sell through Streets Ahead, as they had many people at their open houses and their properties seemed to sell so quickly. We have also let a property through them and have always thought they were the best estate agents in the area. Thanks Harley - we're sure you have a long and successful career ahead of you. Craig & Grace

Craig · 26 October 2015 · Streets Ahead New Homes

5/5

Google

The Streets Ahead Addiscombe Team recently handled the sale of my flat. Patrick and Marina kicking-off the process, reacting quickly to my instructions and marketing the property immediately. Their knowledge of the area and my property’s potential, resulted in achieving offers above my expectations. Saphire relentlessly kept the sale process on track, keeping me informed at all times. A service I’ve not experienced before and would definitely recommend. Extremely helpful, friendly and proactive. My thanks to them.

Stephanie · 26 October 2015 · Streets Ahead New Homes

4/5

Google

We worked with Streets Ahead on the purchase of a property and the experience was mixed but overall positive. On the positive side, Saphire was extremely helpful and efficient in the handling of the conveyancing, and often unblocked delays where the solicitor was failing to take control of the process. Our negotiations with the vendor on the sale price (via Streets Ahead) was less positive and I felt we could have been supported more vigorously when the vendor refused to contribute fairly to some substantial house repair costs and when the agreement on white goods was altered significantly at a late stage. Overall, however, I found the service efficient and friendly.

Cameron · 26 October 2015 · Streets Ahead New Homes

5/5

Google

My experience with Rebecca Morris so far has been very professional and very efficient. She's always on point with my requests and constantly reaching out to me with new properties and viewing arrangements. With me currently being out of …

Catherine · 8 October 2015 · Streets Ahead Croydon (263 High Street)

5/5

Google

Excellent Service especially Lewis Hay was a great help through out the process from viewing to actual moving in.

Muhammad · 8 October 2015 · Streets Ahead Croydon (263 High Street)

5/5

Google

Rebecca Morris at streets ahead has been fantastic in helping us find our property. She has been incredibly flexible with viewing times and worked truly hard in finding us a new home. Honesty and integrity is something I have not …

Adam · 8 October 2015 · Streets Ahead Croydon (263 High Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,469.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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