Trusted Agent profile · Surrey
Verified
★★★★★
6,856 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,029
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat experience. After a fall through via another agent Marina Steel found me a fantastic buyer very quickly meaning we were able to hang onto our onward purchase. Saphire King-Harris progressed the sale to exchange very quickly and we are …
5/5
GoogleKaren was absolutely fantastic. We really felt valued as customers and she always came up with houses to view as soon as she could- even before they were published on the website. She is friendly, approachable,patient, professional and …
1/5
GoogleStreet ahead are one of the worst Property Management companies for tenants I have ever come across .They will Breach the tenancy agreement when they see fit or can not comply with it but do not admit to it. My advise if you are thinking …
1/5
GoogleThis agency is the champion at ignoring your calls, messages, emails. I have left several messages and no one bothered to call me back. I have sent emails with questions and, again, no one bothered to call/email me back. I have rented a …
1/5
GooglePoor marketing, never call to give feed back on viewings. Left messages for manager to ring they somehow get lost. …
1/5
GoogleI have to give it 0 stars ...if I could i will also minus some I must admit we did not had any issues when we took over a property in Croydon …
4/5
GoogleWe recently used streets ahead to purchase a property, we found Stefan and Dianne both extremely helpful and patient throughout the purchaisng process. AS first time buyers my fiance and I had met a number of agents within the area. I'm …
1/5
GoogleUnrealistic valuation meant it took an age to sell (for between 70 &90 thousand less than first valuation). Signed up in good faith to find 20 week term, then constant requests to lower price to get sale. Once sale agreed they arranged …
5/5
GoogleI purchased my house a few months ago with Streets Ahead Coulsdon and can highly recommend them. I mainly dealt with Gemma and Catherine and want to thank them for all their help with getting it to completion. I had previously attempted …
5/5
GoogleVery enthusiastic and professional. We have bought and sold houses for 30 plus years and encountered many estate agents. We have to say the Coulsdon Streets Ahead are the best ever. Not only do Gemma and Catherine make you feel like you are …
5/5
GoogleA big thank you Street Ahead Coulsdon! It was our first step on the ladder so we were not very confident and didn't really know how things work. …
5/5
GoogleJust wanted to say a big thank you to Streets Ahead for all their help on buying our first home! Catherine and Gemma were both a great help- always easy to get hold of & willing to help my husband and I when needed. The buying of our first …
5/5
GoogleCatherine Wood and Gemma Fenwick at Streets Ahead in Coulsdon made all the difference to securing a buyer for our property. After having unsuccessfully marketed with another local agent, their service was outstanding by comparison and …
5/5
GoogleWe brought and sold through Streetshead Coulsdon and can honestly say Gemma and Catherine went out of their ways to help us secure the property we really wanted and find a buyer. I spoke to many estate agents throughout the process and none …
5/5
GoogleWe cannot say thank you enough to Gemma and Catherine (and the rest of the Coulsdon team) for the help and support they gave my wife and I in selling our family home of 22 years and then finding the perfect new home for us to purchase. …
5/5
GoogleI have sold my home with the amazing support and help from the Streets Ahead team in Coulsdon. I actually struck up a great rapport with Catherine when marketing with another agency and speaking to her a lot to arrange viewings for my …
5/5
GoogleRecently sold our home with streets ahead both Catherine and Mary did a fantastic job. They were always very respectful and really got to know us so they were best equipped to sell our property would highly recommend and the aftersale was …
5/5
GoogleI was looking for a very particular property and Faye from Streets Ahead was insightful and really helpful in finding exactly the house I was looking for. Faye was excellent in arranging the viewings in with my limited availability and assisting throughout out the buying process. I am thoroughly impressed and I plan on contacting her again when purchasing my next property in 2017.
1/5
GoogleDo NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining. They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare. The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest. For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
5/5
GoogleRating only, no written review.
5/5
GoogleWe had a very good service from Gerald from Streets ahead today. He was very enthusiastic and motivated to get us moved and willing to work hard to meet our requirements. Well done Gerald!
5/5
GoogleStreets Ahead have been great to deal with. A beautiful house appeared on the market and the very next morning Streets Ahead squeezed me in on an open morning. Fell in love with the house and placed an offer. Catherine and Gemma took over and were excellent at keeping us in the loop through the offer process. Our offer was accepted and we are now only a few weeks away from moving in! We can't wait. Thank you to everyone at Streets Ahead for making this purchase so straight forward. Tom Raffield and Hannah Russell.
5/5
GoogleMy experience is in progres and I hope to finish very well whit help of George Barnes.
4/5
GoogleI have approached central Croydon office and it's great experience with team especially George Barnes and Lyla manning..prompt response and dedicated team. Thanks you George and Lyla
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
