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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,725 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,725 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,286

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

398

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,039

Reviews on Trustpilot

Business-wide

Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have recently sold our property in Kenley via Streets Ahead Purley branch and would like to congratulate the team on there hard efforts of making this happen, especially to Gemma Fenwick.

Sadie · 15 May 2020 · Streets Ahead Purley

5/5

Google

I found Gemma Fenwick from Streets Ahead very helpful during our home search. She showed us a variety of properties suited to our specifics requirements, went the extra mile and was always there whenever we had any questions.

Asif · 15 May 2020 · Streets Ahead Purley

1/5

Google

Awful experience with Natalie who supposedly manages the purley office. She doesn’t do her job properly and even worse than that she’s lied to both landords and tenants. She’s let the rest of the company down!

Leigh · 15 May 2020 · Streets Ahead Purley

5/5

Google

Wonderful customer service from Lara F, Catherine W, Salma and Zena B! Polite, professional and efficient at all times, they are all a pleasure to deal with. Thanks so much for your help with our house selling and hunting!

Sophy · 15 May 2020 · Streets Ahead Purley

5/5

Facebook

Natalie Sanders has been absolutely amazing in getting my property rented out. Natalie was quick, efficient and went out of her way to help - nothing was too much trouble. Despite Covid-19 a really lovely tenant was found thanks to Natalie's hard work and great judgement of character. I had a bad experience with a previous agent which was highlighted even more with Natalie's honesty, professionalism and dedication. She held my hand throughout the whole process and helped fix some paperwork issues too. I genuinely am beyond thankful to her on all fronts. Zeenat Malik - my Lettings Progressor was amazing, she helped me to get together all of my necessary documentation and quickly arranged the EPC certificate to name one item. Zeenat was incredibly helpful and always quick to respond and get back to me with any questions - all of which she had the answer too immediately. Again, nothing was too much trouble for Zeenat. To say I recommend Natalie and Zeenat at Streets Ahead is an understatement - I wouldn't use another agent ever again. Thank you x

Nicola · 14 May 2020 · Streets Ahead Croydon

5/5

Facebook

Callum Hayden at Streets Ahead has taken care of my property efficiently and quickly. I cannot be more satisfied with his attention to detail and keeping me abreast of things. Callum only contacts me when necessary, and does so in a very concise and professional manner. It allows me not to worry about the every day running of my property. This is extremely handy as I spend a lot of time overseas. I will certainly be referring people Callum and Streets Ahead.

Chukwudi · 13 May 2020 · Streets Ahead Croydon

5/5

Facebook

5 S T A R S After almost a year looking for a flat paying deposits with no success i finally found the perfect one! I just want to thank Streets Ahead Estate for everything and a MASSIVE THANK YOU FOR the agent GARETH, we were so lucky to come across with him! Communication was great he is always available, very straightforward and always ready to help honestly could not ask for a better agent! I will recommend Streets Ahead estate for as many people i can! Once again THANK YOU SO MUCH GARETH for EVERYTHING 👏🏾👏🏾👏🏾

Ana · 12 May 2020 · Streets Ahead London (25 High Street)

Agent replied · 22 February 2025

Thanks so much Ana :) I'll let Gareth know that you've left a review. I'm glad he could help you! - Rebecca

5/5

Facebook

5 S T A R S After almost a year looking for a flat paying deposits with no success i finally found the perfect one! I just want to thank Streets Ahead Estate for everything and a MASSIVE THANK YOU FOR the agent GARETH, we were so lucky to come across with him! Communication was great he is always available, very straightforward and always ready to help honestly could not ask for a better agent! I will recommend Streets Ahead estate for as many people i can! Once again THANK YOU SO MUCH GARETH for EVERYTHING ????????????

Ana · 12 May 2020 · Streets Ahead Croydon

Agent replied

Thanks so much Ana :) I'll let Gareth know that you've left a review. I'm glad he could help you! - Rebecca

5/5

Facebook

Would completely recommend using Streets Ahead. George always had prompt responses and was extremley helpful!

Emma · 12 May 2020 · Streets Ahead Croydon

Agent replied

Thanks Emma :) Great feedback. We will let George and the team know - Rebecca

5/5

Facebook

Very good service. My property manager, Robert Owen, is very helpful. He always kept me informed of any issue with my property in a timely manner and follows up closely to get the issues addressed.

Peter · 12 May 2020 · Streets Ahead Croydon

5/5

Facebook

I would like to thank Calum for his amazing support and help through a recent problem with my rental property. I rented my property to some tenants who did not pay rent, were very disruptive and smoked in my property which was let as a non smoking property. The tenants then disappeared, leaving others in the property who had no rights to be there. Calum has been very informative throughout, keeping me up to date with all contact made with the previous tenants and reports of property inspections. Calum was extremely professional on the night of the eviction and was very clear with the tenants and gave me complete support. This has been an extremely stressful period, from receiving no rent, to finding my property in a poor state and knowing the work that has had to be done to get it back to an acceptable standard for the rental market. I am grateful for Calum's support and professional approach to the situation I found myself in.

Linvell · 11 May 2020 · Streets Ahead Croydon

5/5

Facebook

I am letting my property with the group for almost 10 years. Never had an issue!. Andrew Hilton top notch guy...always present and helpful. Shakira as well always very helpful and polite...on the whole very happy :)

Roberto · 8 May 2020 · Streets Ahead Croydon

5/5

Facebook

Kirsty was fantastic during my move in the pandemic!! Everything with check out went smoothly and the preparation months before went well. I definitely recommend Streets Ahead , thanks Kirsty!!

Rita · 8 May 2020 · Streets Ahead Croydon

5/5

Facebook

Streets Ahead is definitely the best estate agent to rely on. An amazing staff team that believes in customer satisfaction. They're golden and Shakira is a star, cause she's always made sure that I and my family are comfortable.

Rho · 7 May 2020 · Streets Ahead Croydon

4/5

Trustpilot

The whole team progressed us along very…

The whole team progressed us along very quickly which we're grateful for. Especially Gavin Gordon from the Croydon branch who was very helpful and transparent through the whole letting process; always happy to chat and go through things which made the whole process easier for us. He was very amiable and we felt confident in his ability to handle our letting.There were a few negative points which include not being told some info (e.g. car parking bay) on the day of move in but nothing major. Overall good service

Roland · 6 May 2020 · Streets Ahead New Homes

5/5

Google

I just want to say a big Thank you to Salma Ashfaq from Sreets Ahead ! She is a great person , very helpful and useful, very professional and confident in her job ! She gave me a lot of knowledge and precious information in the property bisness . Definitely I will advise again with Salma for my future property's plans!

Luke · 2 May 2020 · Streets Ahead Croydon (263 High Street)

5/5

Facebook

Amazing company!!! I would recommend this company, kudos to George and Emma, you guys are competent and amazing....I would gladly recommend street ahead.

Olalekan · 2 May 2020 · Streets Ahead Croydon

5/5

Facebook

Really great service. George was very helpful and always kept us in the loop with new flats. Thank you

Alda · 2 May 2020 · Streets Ahead Croydon

5/5

Facebook

Shakira Dixon at Streets Ahead Lettings is wonderful, patient and understanding and has the tenants and landlords best interests at heart-a rare find She works very hard to help everyone and sees all points of view

Sarah · 30 April 2020 · Streets Ahead Croydon

5/5

Facebook

Danny, Catherine, and Andrew sold our flat and were exemplary throughout the process. I was kept well informed throughout the process and they were brilliant at getting things over the line. I would whole heartedly recommend Streets Ahead Central branch to anyone looking to sell in Croydon. Honest and professional. Thanks again

Graham · 30 April 2020 · Streets Ahead Croydon

5/5

Facebook

From the get go they have been extremely professional and helpful, going out of their way to work around our awkward schedules for property viewings. A special thank you to Maryjane and the team who have worked relentlessly liaising with all parties involved continuously to get us into our property. Thank you!

Sally · 30 April 2020 · Streets Ahead Croydon

5/5

Facebook

Defiantly would recommend Streetsahead, this was going to be my second time using them, George helped both times. Even with this pandemic he was always able to get properties sent to me to view, and was really attentive with what we requested the properties to include. 5/5 really helpful

Eva · 30 April 2020 · Streets Ahead Croydon

5/5

Facebook

Amazing customer service. George is a very helpful person. Thank you very much for your help.

Genifer · 30 April 2020 · Streets Ahead Croydon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2023, 2024.

British Property Awards by year, 2023 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,475.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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