Trusted Agent profile
★★★★★
510 reviews across 5 offices and 3 platforms
Stratton Creber has five offices, in Liskeard (two offices), East Looe, Truro and Newquay. Together they have 510 reviews on three platforms, rated 4.7 out of 5 overall.
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Stratton Creber's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleSuccessful sale achieved! not least due to the diligence of Lauren-Jay, who despite being new to the post provided non-stop communications and professional support through a difficult process.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
1/5
GoogleWhat a very very rude company, you ring them leave your details on answer machine you even email them,and they don't even get back to you.and when you eventually speak to them on the telephone and they find your details they apologise to you, not good enough. Shan't be dealing with these cowboys again, and nore should you. Absolutely disgraceful.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazingly friendly, Charlie and her team at Liskeard secured our home quickly and sent through documents quickly and efficiently.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAlthough the purchase of this property took quite a long time, the staff at Stratton Creber remained professional and helpful throughout.
5/5
GoogleGood customer care from start to finish, excellent staff always polite & quick response whenever we needed them throughout buying our property, I would highly recommend Stratton & Creber.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Lauren T particularly for excellent and cheerful support during our recent house sale. Also thanks to the rest of the team at Strattons, Sue and Lauren G.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleSold my property with Lauren and Lauren both super friendly and knowledgeable. Had many issues with their solicitor that it was panelled out too but Lauren, Lauren and Sue were fantastic. Thank you
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleEleanor at Stratton Creber Is a delight! Moved me into a fantastic flat and was professional, warm and friendly throughout. Can't recommend enough. Thanks for a wonderful service.x
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
Google!!!!BEWARE!!!! PREDATORY LETTING PRACTICES!!!!! S&C Estate Agent failed to disclose critical information on how the property was heated and ignored our requests for clarification which put my wife and child in a dangerous situation after we moved in. During the viewing there was a lot of inference regarding how the heating situation worked and the Estate Agent did absolutely nothing to correct it or speak to the statements we were saying. We discovered critical information after-the-fact when speaking with the Landlord that would have affected our decision to rent the property (which we suspect They knew). The Landlord stated he’s even informed the Estate Agency of these facts which were not related to us and were left with nothing but pictures and a draw-your-own-conclusion Viewing. When asking the Agent questions it was all, “Oh I’m not sure,” and, “I’ll get back to you on that”… they never wrote anything down and then left the company shortly after so no evidence. Going through their in-house “Investigation” procedure done by the parent company, Countrywide, was nothing more than a farcical, legal side-step (‘we found nothing wrong’). BEWARE!!!
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleAdvice from this Estate Agent was extremely professional from the start of the process till the end. It was a particularly lengthy sale and their patience and understanding was always ver much appreciated. They provided an excellent service.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom the first view to finalising my flat with Stratton Creber I had a wonderful stress free experience and the staff Charlie and Elle were a delight to deal with, always there to help and a lovely friendly approach. Highly recommended
5/5
GoogleWe recently purchased through Stratton Creber with Lauren-Jay and couldn't be happier. Communication was quick and regular and she did everything we needed to ensure a smooth purchase. Thanks :)
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe girls at Liskeard's branch of Stratton and Creber were all very professional, friendly and super helpful. My move did not go as smoothly as we first thought but that said we got there in the end and they virtually held my hand all the way through, we had lived in our house for almost 50 years and so had never gone through this selling process before and they made it almost pain free. We would definately recommend using their services.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleStratton Creber were a breath of fresh air in comparison to a lot of other agents we have dealt with in the past. From the start of our buying process, actually listening to us regarding the type of property we were after, to supporting us through the purchase process itself. Lauren-Jay was a total star and went above and beyond for us on an almost daily basis at one point - pretty sure we wouldn’t be moving into our new home for weeks yet if it wasn’t for her help! She really is a credit to them and I hope they know this!! Thank you so much for making a stressful time bearable :)
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Daryl and Stefan for making my sale and purchase run smoothly this year
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI highly recommend Stratton and Creber Estate agents they were so helpful in selling my property for me
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleFantastic service from all the team. They certainly get the job done. Karen is amazing! Can't thank them enough.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDaryl at Stratton Creber Truro went above and beyond to sell my property quickly, he kept me informed constantly - Would highly recommend
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to thank the staff and a special mention for Karen’s efforts in what was a protracted purchase. Their continued efforts kept things moving along.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleStefan and Daryl went beyond our expectations in getting our house purchase over the line. Always supportive and reassuring. Exceptional service.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleDaryl helped us when we were looking for a property. He was proactive and communicative throughout. Sadly, they did not have the type of property we required at the time, but Daryl provided us with prompt information in the properties they did have.
Thank you for your lovely review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWorking with Dylan at Stratton Creber for our recent purchase has been great. Dylan has been professional, polite, patient and accommodating in managing the process.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWholly professional, helpful and absolutely instrumental in a smooth and efficient sale of our property. Couldn't rate them highly enough- an easy 5/5 stars. Extra regards to Dylan who was a fantastic solicitor pursuer!
Many thanks for your fantastic 5* review Kirsty. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Liskeard Sales has the most, with 152 reviews rated 4.8 out of 5, followed by Liskeard (18 Fore Street) with 145.
The five Stratton Creber offices, by town:
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