5/5
GoogleMy experience with Stratton Creber was outstanding, very professional and helpful. Nothing was ever too much. Thank you for helping me find my new home and through the whole process.
Trusted Agent profile
Stratton Creber estate agents in Liskeard, East Looe, Truro and 1 more
★★★★★
510 reviews across 5 offices and 3 platforms
Stratton Creber has five offices, in Liskeard (two offices), East Looe, Truro and Newquay. Together they have 510 reviews on three platforms, rated 4.7 out of 5 overall.
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Our offices
Stratton Creber's five offices, most reviewed first. Each has its own page.
- Stratton Creber Liskeard Sales18 Fore Street, Liskeard, PL14 3JB, PL14 3JB152 reviews · 152 on Google (4.8)6 in the last 90 days
- Stratton Creber Liskeard (18 Fore Street)18 Fore Street, PL14 3JB145 reviews · 135 on Google (4.8)0 in the last 90 days
- Stratton Creber East Looe34 Fore Street, PL13 1DT95 reviews · 85 on Google (4.9)0 in the last 90 days
- Stratton Creber Truro12 Lemon Street, TR1 2LS93 reviews · 83 on Google (4.8)0 in the last 90 days
- Stratton Creber Newquay70 East Street, TR7 1BE58 reviews · 45 on Google (4.5)0 in the last 90 days
Latest reviews from every Stratton Creber office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI had an excellent experience with Stratton Creber lettings team. Leanna and Jasmine were very professional through the whole process. I would highly recommend.
Agent replied · 14 October 2026
Many thanks for leaving us your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI can't fault Stratton Creber Liskeard at all. The best estate agent I've ever dealt with and I've moved a lot, from County to County.
Agent replied · 14 October 2026
Thank you so much for your kind words! We strive to provide the best service and it's always a pleasure to hear from satisfied customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHad a great experience with your lettings team, gave me great confidence with sorting my new rental property. Thank you for all your help
Agent replied · 14 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHad a fantastic experience, the process was really quick and clear, Jasmine was able to answer any questions we did have and was very patient with a few issues we had on our end. Would highly recommend!
Agent replied · 14 October 2026
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience and that Jasmine was able to assist you with any questions or issues. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMy experience with Jasmine, from the initial viewing to the finalized tenancy agreement, was truly outstanding. Her professionalism and patience were consistently noteworthy. Additionally, the entire team at Stratton Creber Sales and Lettings Agent in Liskeard is genuinely exceptional. I wish to express my sincere appreciation to everyone involved.
Agent replied · 14 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleMy experience with Stratten and Creber Lettings, and especially Jasmine, was outstanding. The process from start to finish was made easy, with the support of the team throughout. A friendly, yet professional team, and nothing was too much. Thank you!
Agent replied · 14 October 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotOne Viewing in Four Months...Disappointing
I appreciate that my Residential Park Home is not a conventional sales prospect for an estate agent, albeit, that it is in an exceptional condition. However, following my meeting with Callum, (Truro branch) in February, I felt confident in Stratton Creber's ability to find me a buyer, or at least to generate a modicum of interest in my property. To say that I am disappointed in their lacklustre performance is a massive understatement. I had ONE viewing in four months. Two further viewings were scheduled. In both instances, these were 'no shows' and I received no subsequent feedback from the agent. Lessons learned: Do not go with an agent unless they have a demonstrative track record is selling YOUR type of property. Do not put your trust in a sole agent.
5/5
GoogleA gem of an agent in liskeard used to sell and rent my properties out would highly recommend Andrew, Jamie and all the team were very helpful in finding great buyer and tenants for my properties and I will be working with them again in the future, thank you
Agent replied · 14 October 2026
Thank you so much for the kind words! We are committed to providing top-notch service to all of our clients. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally helpful and pleasant, I had struggled to get a call back for viewings from some agencies but Laura was extremely helpful and made the process very smooth with the apartment, thank you.
Agent replied · 14 October 2026
Thank you for the kind words! We pride ourselves on providing helpful and efficient service to our clients. We're glad we could make the process smooth for you. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleMy involvement with Stratton is fairly recent, however, taking all interactions together, I consider this agent to be responsive, professional, and aligned with my expectations, with no concerns emerging from correspondence. The allocated Lettings Negotiator (Jasmine) has been clear, courteous, accommodating, cooperative and willing to address any voiced concerns. Overall, so far, I am pleasantly impressed with this Agent and, hopefully, this will remain the case in the future.
Agent replied · 14 October 2026
Thank you for your kind feedback! Our team at Stratton strives to provide responsive, professional, and aligned services to our clients. We're glad to hear our Lettings Negotiator, Jasmine, has been clear, courteous, and willing to address any concerns. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleStratton Creber were the agent for a property we recently purchased and Cherie made it happen! She went far, far above and beyond what was expected in helping our purchase go through and our elderly vendor into the care home he wanted. She was always available and friendly couldn't do enough to get it to happen. Would thoroughly recommend!
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Cherie and our team. Our top priority is always to go above and beyond for our clients and we are glad we were able to make your purchase a smooth one. Thank you for recommending us, it means a lot. Best wishes, Lucy, Customer Feedback and Support Team
1/5
GoogleWhy agents have a bad name.. Leaving properties online to harvest details and then spent 10 minutes on the phone before telling me the one I enquired about is sold anyway.
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleAmazing service and smooth. Lizzie was brilliant as were her colleagues. Very impressed how everything fell together thank you so much!
Agent replied · 16 April 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleFrom the outset, all staff at Stratton Creber Liskeard have been helpful and professionalism extending to all stages from our initial viewing to final completion. Jake was especially helpful keeping us informed at all stages. Would highly recommend whether selling or buying.
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled that you had a positive experience with our team at Stratton Creber Liskeard. We pride ourselves on providing excellent service and it's great to hear that Jake was helpful throughout your journey. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAfter completing on a property through Stratton Creber Looe I don't have enough praise for our contact Belle Holtam. She was there to assist all the way through our purchase and can't thank her enough for her help. Extremely professional and also very friendly. Well done Belle.
Agent replied · 16 April 2026
Thank you for your positive review! We're so glad Belle was able to provide you with excellent service and support throughout your property purchase. We'll make sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
2/5
TrustpilotDisappointed
I recently completed the sale of my property at Bodmin through Stratton Creber and felt compelled to leave an honest account of my experience. The sale process was marred by several significant issues that required me to make a formal complaint. Communication was consistently poor. I repeatedly had to chase the branch for basic updates. Administration was also below standard. The Memorandum of Sale contained errors after the offer was accepted, and again I had to chase to get these corrected. Basic paperwork should be completed accurately first time. Recommended solicitors were another disappointment. The branch recommended solicitors to use for the conveyancing process, however I found them extremely difficult to get hold of throughout the transaction. Most seriously, I discovered that my house key had been left under the doormat between viewings, a clear security breach that put my property and belongings at risk. The initial response to my concerns about this was dismissive and inadequate. I did escalate to a formal complaint, which was handled at group level by the Connells complaints team. The response acknowledged some shortcomings and confirmed the member of staff responsible for the key incident has since left the business. The sale did ultimately complete, and to be fair there were staff members who tried to help. However, the overall level of service fell well short of what you would expect when entrusting an agent with the sale of your home. If you choose to use this branch, I would strongly recommend keeping detailed records of all communications, choosing your own solicitors independently, and being prepared to chase regularly for updates
5/5
GoogleGreat experience with this letting agent, the service from Andrew and Laura was great, flawless communication and moved me into my new property in less than a week, would recommend this agent to Landlords and Tenants. Thank you for the great experience!
Agent replied · 14 October 2026
We are overjoyed to hear that you had a great experience with our letting agent, Andrew and Laura! We strive to provide flawless communication and efficient service to all of our clients. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFrom the outset, all staff at Stratton Creber Liskeard have been helpful and professionalism extending to all stages from our initial viewing to final completion. Jake was especially helpful keeping us informed at all stages. Would highly recommend whether selling or buying.
Agent replied · 14 October 2026
Thank you so much for your kind words! We're thrilled that you had a positive experience with our team at Stratton Creber Liskeard. We pride ourselves on providing excellent service and it's great to hear that Jake was helpful throughout your journey. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing service and smooth. Lizzie was brilliant as were her colleagues. Very impressed how everything fell together thank you so much!
Agent replied · 14 October 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleA big shoutout to Stratton Creber and in particular Cherie who were a pleasure to work with from a Buyer's perspective. Very clear communication across email / phone calls and worked with us and the Sellers to help move the purchase process along nicely. Would certainly recommend Stratton Creber from our experience. Thanks very much Cherie and Team!
Agent replied · 16 April 2026
Thank you for the kind words and recommendation. It was a pleasure working with you and we are thrilled that your buying experience with us was smooth and enjoyable. Our team strives to provide clear communication and excellent service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally nice experience with this company. We worked primarily with Jake and Jamie and they were fab. Very easy to arrange viewings and always received prompt responses to my many questions :)
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our company and our team members Jake and Jamie. Our top priority is always providing excellent service and prompt responses to our clients' questions. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat experience with this letting agent, the service from Andrew and Laura was great, flawless communication and moved me into my new property in less than a week, would recommend this agent to Landlords and Tenants. Thank you for the great experience!
Agent replied · 16 April 2026
We are overjoyed to hear that you had a great experience with our letting agent, Andrew and Laura! We strive to provide flawless communication and efficient service to all of our clients. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally nice experience with this company. We worked primarily with Jake and Jamie and they were fab. Very easy to arrange viewings and always received prompt responses to my many questions :)
Agent replied · 14 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our company and our team members Jake and Jamie. Our top priority is always providing excellent service and prompt responses to our clients' questions. Best wishes, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Stratton Creber
Which Stratton Creber office has the most reviews?
Liskeard Sales has the most, with 152 reviews rated 4.8 out of 5, followed by Liskeard (18 Fore Street) with 145.
Where are the Stratton Creber offices?
The five Stratton Creber offices, by town:
- East Looe: 34 Fore Street, East Looe, PL13 1DT
- Liskeard (18 Fore Street): 18 Fore Street, Liskeard, PL14 3JB
- Liskeard Sales: 18 Fore Street, Liskeard, PL14 3JB, PL14 3JB
- Newquay: 70 East Street, Newquay, TR7 1BE
- Truro: 12 Lemon Street, Truro, TR1 2LS
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