Trusted Agent profile

Stratton Creber reviews

4.2

★★★★★ Great

57 reviews across 3 platforms

70 East Street, Newquay TR7 1BE

Stratton Creber's Newquay office at 70 East Street is rated 4.2 out of 5 across 57 reviews on three platforms, including 45 Google reviews rated 4.5. The 9 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

45

Reviews on Google

This office

Yell logo

5.0 / 5

3

Reviews on Yell

This office

Trustpilot logo

9

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newquay office, from every platform, shown as written. First names only.

5/5

Google

Stratton Creber were the agent for a property we recently purchased and Cherie made it happen! She went far, far above and beyond what was expected in helping our purchase go through and our elderly vendor into the care home he wanted. She was always available and friendly couldn't do enough to get it to happen. Would thoroughly recommend!

William · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear about your positive experience with Cherie and our team. Our top priority is always to go above and beyond for our clients and we are glad we were able to make your purchase a smooth one. Thank you for recommending us, it means a lot. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We have just sold a property with Stratton Creber. We couldn’t recommend them highly enough. Stuart & Millie have been fantastic dealing with the sale, they guided us along the way & kept us informed throughout the whole process. Thank you Stuart & Millie we have also just sold another property with Stratton Creber, again Stuart, Millie & Sheree from the Newquay branch have been fantastic, keeping us informed the entire journey, wouldn't use anyone else the whole team have been extremely professional & helped us every step of the way, thank you Stratton Creber Newquay.

Paula · 16 August 2025

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation Paula Thake! Best wishes, Lucy, Customer Relations.

5/5

Google

A big shoutout to Stratton Creber and in particular Cherie who were a pleasure to work with from a Buyer's perspective. Very clear communication across email / phone calls and worked with us and the Sellers to help move the purchase process along nicely. Would certainly recommend Stratton Creber from our experience. Thanks very much Cherie and Team!

Ben · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind words and recommendation. It was a pleasure working with you and we are thrilled that your buying experience with us was smooth and enjoyable. Our team strives to provide clear communication and excellent service. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

One Viewing in Four Months...Disappointing

I appreciate that my Residential Park Home is not a conventional sales prospect for an estate agent, albeit, that it is in an exceptional condition. However, following my meeting with Callum, (Truro branch) in February, I felt confident in Stratton Creber's ability to find me a buyer, or at least to generate a modicum of interest in my property. To say that I am disappointed in their lacklustre performance is a massive understatement.

Ms · 14 June 2026

5/5

Google

Stuart and team at Stratton Creber Newquay really helped with my house purchase. All the team are friendly and professional. Stuart knows his business well which proved invaluable to overcome late hurdles and saw us through to completion a day ahead of schedule. He worked seamlessly with my solicitor and as a sensible negotiator between the seller and I. I really appreciate all the time and great service provided from start to finish.

Emma · 26 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this amazing 5* review Emma. Kind regards Lucy, Customer Relations.

5/5

Google

I'd like to say a HUGE Thank you to Stuart, Greg and all the team at Stratton Creber! My process has taken a while ( due to me waiting out for the right house and being the right time for our circumstances) and the whole team have been GREAT from start to finish. Stuart has all the knowledge and expertise and is very supportive through the whole process and can answer any questions straight away. Greg has found us a super mortgage and very supportive also and they all have played a part in helping us buy and sell and take our next journey in life! Thank you all, we'll pop by soon! 5 stars and highly recommendx

Sarah · 25 March 2024

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to Stuart, Francessca and the whole Stratton Creber Newquay team who helped us buy our dream home! It was a touch and go for a while but the team was always available and on hand, even when they are busy they always call you back. They took good personal care with us and got the deal over the line. Thanks guys, we are over the moon.

Sami · 25 March 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Stuart and Millie were particularly good in communications, advice and support when selling my Father’s property recently. Can’t speak highly enough of their professionalism.

Gary · 24 January 2025

Agent replied · 11 January 2025

Many thanks Gary for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased our first home through Stratton Creber - Newquay. We have been very impressed with the service provided from the whole team but especially Duncan. He liased professionally with our mortgage advisor and solicitors and I feel went above and beyond in the final stages of the purchase to ensure we were kept up to date every step of the way. We will not hesitate to recommend him to all of our friends and colleagues!

Natasha · 27 October 2019

Agent replied · 25 October 2024

Thank you ntashafreitas, so kind of you to leave this 5* review and recommendation. Best wishes, Mark

5/5

Google

We put our property on the market around May 2016 this some 19 years after we purchased it via Stratton Creber. The vote to leave the EU was just around the corner and it was thought by many that the housing market would suffer as everyone worried about what may happen. Stuart, Trevor, Milly and Lily never let it phase them and continued their efforts to sell my property. Never at one time was I without potential buyers it was just finding the right one. All the above people remained professional at all times and when finally we found a buyer Stuart and his team guided us through the selling process step by step. We have now moved and are in what we hope will be our last move in our lives. If there was a time that we had to sell again I would go back to Stratton Creber and recommend it to others. Thank you all at the Newquay branch and good luck to you all. Mr & Mrs Shaw

Dorothy · 27 October 2017

Agent replied · 25 October 2024

Hi Mr and Mrs Shaw, Congratulations on the sale of your property and thank you for taking the time to leave this wonderful five star review. The team at Stratton Creber, Newquay, strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Stuart, Trevor, Milly, Lilly and the entire team at the branch, many thanks.

1/5

Google

Why agents have a bad name.. Leaving properties online to harvest details and then spent 10 minutes on the phone before telling me the one I enquired about is sold anyway.

Jordan · 19 March 2026

Agent replied · 16 April 2026

Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great estate agents who seems to actually care about what you’ve asked for. Cherie seems to be so knowledgeable and passionate about her job. I feel she could sell me a broken shed! Thanks so much for your help!

Kat · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words! It means a lot to us that you had a positive experience and felt that we truly care about your needs. Cherie is indeed a passionate and knowledgeable agent, and we are lucky to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fantastic all round !! Millie worked extra hard to ensure things ran as smoothly as possible for us, always polite and keeping us up to date with the progress. Cannot recommend this company enough 5* rating well deserved.

Dan · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! It brings us so much joy to know that you had a fantastic experience with us. Our team is dedicated to providing the best service possible, and we are thrilled to hear that we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have bought and sold my property with Stratton Creber in Newquay. I have to say they are great. I dealt with Millie on purchasing the property and Stuart on selling the same. They were extremely helpful with getting quotes etc. They're very knowledgeable of the areas, the properties and the housing market in general.

Terry · 16 April 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Absolutely brilliant service as a buyer. Millie Hallmark was SO helpful, kept the process going by constantly linking between me & my solicitor, and the seller & their solicitor. Made the process so much smoother and easier to navigate. Arranged a second viewing as requested with no issues. And has continued to provide support post-move where needed. Cannot recommend them enough! Thank you so much.

Helen · 27 October 2019

Agent replied · 25 October 2024

Thank you Helen for your wonderful recommendation and 5* review! As always, it is great to read that our local Stratton Creber team have provided you with an excellent experience. Kind regards, Scott

5/5

Google

Simply the best local Estate Agent for Newquay. Stuart and his team have extensive market knowledge and provide a completely comprehensive service that goes beyond anything we have seen previously.

Elaine · 25 March 2024

Agent replied · 25 October 2024

It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care

5/5

Trustpilot

Good service

There was good communication between the agent and ourselves. They were able get plenty of viewings for our property resulting in it being sold.

Nigel · 28 June 2025

5/5

Trustpilot

Stratton Creber

I am writing this review to express my satisfaction with the exceptional service I received at Stratton Creber in Liskeard during the sale of my property. I would like to specifically commend Sue and Jamie for their professionalism and efficiency throughout the entire process.

Patricia · 19 December 2025

2/5

Trustpilot

Disappointed

I recently completed the sale of my property at Bodmin through Stratton Creber and felt compelled to leave an honest account of my experience.

Customer · 14 March 2026

5/5

Google

Well done to the team at Newquay, our recent purchase in Pentire, Newquay was as smooth as silk. Utterly professional at all times and Stuart managed the sale impeccably keeping good communication on both sides of the sale/purchase for a very smooth transaction. Thank you and highly recommended

Wayne · 16 April 2023

5/5

Yell

39 Trenance Road

Just completed a complicated long drawn out sale of my property in Newquay . The staff at Stratton Creber were brilliant - really helpful & a pleasure to deal with - I would highly recommend to anyone selling in Newquay - Thank you so much Stuart Harding & staff!

SandraT-262 · 29 January 2023

5/5

Google

After a previously negative review of the solicitors branch I have had an exceptional experience with Emmie and the team. Thanks for pushing it all through!PositiveProfessionalism

Josh · 26 October 2021

Agent replied · 25 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I was very impressed with Stuart and the teams professional and friendly service. It was a quick and painless experience!!

David · 24 April 2025

Agent replied · 14 May 2025

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

4/5

Google

Stratton and Creber handled a complex land sale for my brother and I very efficiently. They kept us fully informed at all times of exactly what they were doing and worked hard behind the scenes to find us the best possible price. The only minor criticism I would make is that we thought that their commission was quite high in comparison with the rate usually charged for house sales. Having said that, I would recommend them to anyone wishing to buy or sell property.

Tracey · 27 October 2018

Agent replied · 25 October 2024

Hi, Tracey Thank you for taking the time to leave us this message. I'm delighted to hear that everything ran so smoothly and wish you all the best for the future. Kind regards, Chris

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Stratton Creber's Google reviews

Questions about Stratton Creber

How many reviews does Stratton Creber have?

Stratton Creber's Newquay office has 57 reviews across three platforms: 45 on Google, 3 on Yell, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Stratton Creber's rating?

Stratton Creber is rated 4.2 out of 5 across all 57 reviews, and 4.5 out of 5 on Google from 45 reviews, checked 9 October 2026.

Where is Stratton Creber's Newquay office?

Stratton Creber, 70 East Street, Newquay TR7 1BE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.