Trusted Agent profile

Stratton Creber estate agents in Liskeard, East Looe, Truro and 1 more

4.7

★★★★★ Excellent

510 reviews across 5 offices and 3 platforms

Stratton Creber has five offices, in Liskeard (two offices), East Looe, Truro and Newquay. Together they have 510 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

497

Reviews on Google

All 5 offices

Yell logo

5.0 / 5

3

Reviews on Yell

All 5 offices

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Stratton Creber's five offices, most reviewed first. Each has its own page.

Latest reviews from every Stratton Creber office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We dealt with Bianca and i have to say what Wonderful service , could not have been more helpful and informative, very quick and efficient service professional yet very friendly. I would recommend her to anyone.

Sarah · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Donna.

4/5

Google

After a shaky start we have found the customer care from the Liskeard office and Jodie in particular to be of the highest quality.I am sorry that we have, at this time, been unable to complete on 69.The logistics of owning two house 300 miles apart was daunting and too complicated.

David · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for your review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott

5/5

Google

Recently moved to the area, popped in and saw Bianca who stopped at nothing to ensure she found me suitable accommodation as quickly as possible. Thank you to Bianca for all her help and support.

Maverick · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

Great service and lovely helpful people!! Bianca especially is a credit to herself, humanity and the whole industry. The young lady is good at her job and goes above and beyond in her quest to make everything Just Right. If Carlsberg did estate agents......

Andrew · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott

5/5

Google

Professional, courteous and helpful service at all times from all the staff at Liskeard office, greatly smoothing the buying experience. Special mentions for Sue and Trevor and earlier still to Sarah, whom we met on several viewings.

Martyn · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you Martyn, best wishes, Mark

5/5

Google

I have found the letting team to be very professional. They got a tenant for me very quickly and sorted all the requirements for the tenant and landlord very efficiently. They were also very friendly and responsive at all times. They took the hassle out of letting for me. I'd use them again.

Robert · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

As weekly added costs escalated it became no longer viable to let my cottage on a holiday let basis. I was recommended to Stratton and Creber with the view of letting full time, by another client of theirs. . Having the right letting agent is of paramount importance, both for the landlord and the tenant and I have I found the team (Bianca and Tereza) to be extremely helpful and efficient. They have dealt with every aspect of the tenancy promptly and professionally. I would not hesitate to recommend Stratton and Creber. .

Gloria · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

Just rented a property through Stratton & Creber again and I have been thoroughly impressed. Bianca & Jenny go out of their way to try and help. Everything was easy when sorting viewings to the application process and inventory.Always kept fully up to date.Thank you for a great rental experience

Jackie · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

I used Stratton Creber Countrywide to sell my house in Cornwall and this was not your ordinary sale as I live in California. First, they priced the property to attract buyers and a sale the first week it went on the market. Second, they worked closely with the lawyers to ensure the sale completed and third, they kept me informed of the status of the sale throughout the process. Many thanks to Trevor and his staff for getting this sale completed from 5,000 miles away.

Keith · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)

5/5

Google

We purchased our house through Countrywide and sold it through Stratton Creber Countrywide. Even when our buyer seemed to sit on their hands, our wonderful estate agents made the calls and got the sale moving again. Fabulous company and would highly recommend them. Would definitely use them again without any hesitation whatsoever.

Donna · 20 June 2020 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Many thanks for taking the time to leave this brilliant 5* review of our dedicated team. Thank you for the recommendation. Best wishes Lucy.

5/5

Google

Rating only, no written review.

Superadmin1 · 18 June 2020 · Stratton Creber Truro

1/5

Google

Have phoned them and have no reply

Andrew · 18 June 2020 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

4/5

Google

Helpful and friendly service for house hunters!

Robert · 18 June 2020 · Stratton Creber Truro

Agent replied · 17 June 2024

Many thanks for the wonderful review. Kind regards, Lucy

1/5

Google

Useless and frustrating. The person in the office is extremely hostile and rude towards me when I try to arrange for problems to be fixed.

Cornish · 18 June 2020 · Stratton Creber Truro

Agent replied · 17 June 2024

Hi Cornish Lassy, Thank you for taking the time to leave us your comments and I am sorry if this was your experience. Please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott.

5/5

Google

My wife and I were searching for a house and most other agents just were not proactive in actually calling us and informing us that a new property has just come on to their books. Madeleine at SC (Truro) arranged several early viewings and was very helpful. I felt guilty not buying a property from her in the end, however, we did buy from another of their branches and I have to say that she and her other colleagues remained both patient and professional at all times. Ask for Madelaine! - Thankyou !!

Peter · 18 June 2020 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for such a glowing review of our local team and 5* review! Kind regards, Scott

5/5

Google

We made the right decision when we asked Stratton and Creber to market our property. From the start, they were professional, knowledgeable, thorough and helpful. Their expertise shines through their work and their attention to detail is second to none. We mainly dealt with Stefan, Fin and Ben and felt supported and well advised by all of them. We would recommend them unreservedly.

Kevin · 18 June 2020 · Stratton Creber Truro

Agent replied · 17 June 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

5/5

Google

Many thanks to Martin and Carla for all your help. Excellent communication and very professional throughout. Thank you again, can’t recommend highly enough!

Ingrid · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Working with the company before during & after the purchase of my property has made the whole process effortless. I will certainly use this firm again

Phillip · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Carla showed me around a property end of June 2019. She was utterly professional and answered all my questions promptly.. It was the most enjoyable viewing I think I've ever had and I'm hoping she will be looking after me if my bid is accepted.

Mary · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

5/5

Google

We have recently exchanged on a property sale in Looe. Without hesitation I would recommend the team at Stratton Creber. Carla, Sandra and Martin are all very professional and very friendly. A pleasure to deal with.

Keith · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott

5/5

Google

Fantastic service from the team at Stratton Creber in Looe when buying our property. Refreshingly relaxed and honest agents who went out of their way to make the process as easy as possibly when buying a property remotely from Leicestershire. Definitely recommend!

Bec · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

My wife and I have been looking for a property in Looe for a month or so, and we have dealt with a number of agents. Martin and Carla at Stratton Creber stood out for us with a great service. Carla is also very knowledgeable about the market locally. She found the property that suited our requirements. Thanks very much

Chris · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Strattons in Looe are a very good company to choose from the 4 agents in Looe. They were professional in their dealings and were very good at selling our house in the most positive light. They were well organised in respect of viewings. The very most important thing you need from an agent is for them to negotiate the best possible price for your property and Martin and Carla were superb at achieving this for us.

David · 17 June 2020 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Stratton Creber

Which Stratton Creber office has the most reviews?

Liskeard Sales has the most, with 152 reviews rated 4.8 out of 5, followed by Liskeard (18 Fore Street) with 145.

Where are the Stratton Creber offices?

The five Stratton Creber offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent