Trusted Agent profile

Seddon Homes estate agents in Congleton, Newcastle Under Lyme, Leigh and 2 more

3.6

★★★★★ Good

225 reviews across 6 offices and 2 platforms

Seddon Homes has six offices, in Congleton (two offices), Newcastle Under Lyme, Leigh, Poulton-Le-Fylde and Macclesfield. Together they have 225 reviews on two platforms, rated 3.6 out of 5 overall.

Google logo

3.7 / 5

75

Reviews on Google

All 6 offices

Trustpilot logo

150

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Seddon Homes's six offices, most reviewed first. Each has its own page.

Latest reviews from every Seddon Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Orchard Manor, Grimsargh

Its two months since we moved into our new Seddon home at Orchard Manor and we are really happy with the quality of the house (both external appearance and internal finish), its location and the development it is located on. We have had great support and help from Heather during the buying process and Johnny, the site manager, for managing the handover and rapid completion of snagging list.

Andrew · 4 March 2024 · Seddon Homes Congleton (The Moorings)

Agent replied · 12 June 2024

This makes us so happy to hear this. I've made sure Johnny & Heather have seen your review and we wish you much happiness in your Seddon Home

5/5

Trustpilot

Great service thanks so much not pushy…

Great service thanks so much not pushy and helpful

George · 11 February 2024 · Seddon Homes Congleton (The Moorings)

5/5

Trustpilot

We love our Seddon Home

After 40 years of living in our previous home we finally took the plunge to move into a Seddon home at Orchard Manor. We met Heather, our site Sales Advisor who was knowledgeable, professional and courteous throughout our interactions. Heather kept in touch throughout our journey and has always gone the extra mile to assist us. The Site Manager, Johnny has been attentive and supportive making our move a very positive experience. Minor snags have been attended to promptly and effectively. We love our new property and would highly recommend a Seddon home.

SallyAnn · 9 February 2024 · Seddon Homes Congleton (The Moorings)

5/5

Trustpilot

Excellent first class service from Emma

Excellent first class service from Sales Advisor Emna throughout the entire process of buying my house. Couldn't ask for anything more. Thanks also go to Contracts Manager Matt.

Clare · 8 February 2024 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Thank you so much for your lovely review Clare - I'll be sure to pass on your lovely comments

5/5

Trustpilot

First Time Buyer at Roman Heights, Seddon Homes

Me and my Gf recently purchased a house through Seddon at their Poulton site (Roman Heights) and I can’t express how good the process was! The Site manager Matt has been unbelievable, going above and beyond to make sure everything goes smoothly. Regular check ins, swinging by on his day off when needed and just being honest with us at every step helped us feel comfortable and confident when buying our first home.Likewise the same can be said for the sales woman Dolores who was brilliant and incredibly helpful when working through the process!I would massively recommend this site and other Seddon Homes as they really do go above and beyond for their customer!

Chris · 7 January 2024 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Thank you so much for the lovely comments which we've passed on to the team :-)

1/5

Trustpilot

Do not buy a house with this company

Do not buy a house with this company. 15 months after buying my house we still have major outstanding snags. They cant fix anything first time, iys usuwlly between the third to fifth attempt they manage to sort something which speaks for the capability of the tradesmen they hire. When they are fixing something they often break something else in the process. The communication is shocking, you can send email after email about your outstanding issues and dont get a reply. I raised a formal complaint with them, that 6 months on nobody has even addressed.Avoid at all costs, if i could gove 0 stars i would. They completely ruined our first time buyers experience.

Mr · 7 January 2024 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Good Morning Mr Smith - we're sorry to read your review but think you have not purchased a Seddon Homes property but a property we acted as an Agent on behalf of a Joint Venture between Seddon Construction and Onward Housing? Seddon Homes didn't actually build your new home. We will of course pass your comments on

2/5

Trustpilot

Beware of Seddon Homes developments…

Beware of Seddon Homes developments with estate management charges, or any other property with an association to Trinity Estates. They have shown a scary level of incompetence as managing agent at the housing estate on which I live. The estate is served by a foul pumping station with 2 pumps in the chamber, unbeknown to the residents one of these pumps has been out of action since at least mid 2021 which Trinity either failed to recognise or chose to ignore. This led to a real problem in the autumn of 2022 when the 2nd pump went down, it took Trinity 7 days to arrange for attendance to the pump by which time foul effluent was overflowing across the estate footways. The pumping was belatedly done at exorbitant emergency call out rates. Trinity continue to insist that the residents are liable for the costs incurred rather than acknowledging that their negligence and incompetence is the root cause.

EchoFUT · 8 November 2023 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Good morning we're sorry to read your review. Please note all the residents have the power to hire or remove the managing agent with Seddon's approval which we freely give. Collectively as a residents committee, have full control over how the development is run

1/5

Trustpilot

Awful service and integrity.

Awful service.Issues with build and sewer works at Belvedere site have been ongoing since new and 3 years still no ownership or resolutions. Sewer gas leaking into new build homes through internal drains and floorboards!Because it's intermittent, seddon turn up a few days after when the smell has gone and claim everything is fine. Happens multiple times a year, is disgusting and a massive health issue.

Chris · 15 October 2023 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Good morning Chris - we're sorry you are still experiencing issues but as we have advised you previously we cannot be responsible for someone off the development discharging waste into the stream that surrounds the development. It has been reported to Yorkshire Water on many occasions and we also advised you to do the same at the time so they can investigate. It is time sensitive as the waste will clear so it needs to be reported immediately, To be clear there is nothing wrong with the sewers or drains or indeed the properties themselves on the development the issue is off site and we need the residents when it occurs to contact Yorkshire Water immediately.

4/5

Trustpilot

Orchard Manor

We've been in our home for the last 8 months. We dealt with Andy and Vicky who were very friendly, approachable and helpful throughout our house buying process. Time was taken to show us our home during the building process as well as answer any questions we had at the time. We received regular updates and were provided with support and guidance in personalising our house with the options we went for. Since moving in, we have continued to be supported by the two amazing site managers - Jamie and Harshal. The site managers ensured to check in and to speedily resolve any queries / small snags we had. We are very happy in our new home and find that the building and finish are done to a very good standard.

Shami · 21 August 2023 · Seddon Homes Congleton (The Moorings)

1/5

Trustpilot

What a total disappointment

We were so excited to finally have the green light to put pen to paper at Orchard Manor as it’s our dream forever home in such a picturesque location. The sales guy was new to Seddon however, he was so lovely. He took the time to talk through the plot and what we wanted from the house. He showed us a plot that was ready for completion and wow… what a complete mess inside. Chipped paint work, mouldy walls, damaged kitchen cupboards, marks on the dark windows, mouldy skirting boards and lots of other issues. When it came to the negotiation side of things, well… this is where it took a downward turn. We asked for flooring and were told by his manager that we could have option 1 which meant carpet in the bathrooms! Really? We asked about vynal at least and were told it would be an extra £550. Told him to call his manager back and negotiate for the extra which he did. He called us back and advised they were not going to budge and we were lucky to even get the first offer. Advised him that other builders in the area were offering 5% deposit plus carpets and upgraded kitchens. How do they sell houses if you can’t even negotiate the smallest of things? A dream location but a nightmare of a company. Safe to say Barratt, a true 5* builder have now gained a customer and couldn’t do enough for us. Maybe you need to see how they treat future customers, a lot could be learnt.

Alex · 20 August 2023 · Seddon Homes Congleton (The Moorings)

5/5

Trustpilot

Our experience with Seddon Homes as…

Our experience with Seddon Homes as been fantastic from start to finish. Emma, our Sales Advisor couldn’t do enough for us and was always around to answer any queries and provide suggestions. Like any new build home, we had some snagging issues but these were quickly resolved by Vic; again Vic is a great member of the Seddon Team. Thank you Emma and Vic for all of your help👍 Pete & Sue, Elmwood.

Susan · 19 August 2023 · Seddon Homes Congleton (The Moorings)

4/5

Trustpilot

sorry

Got the wrong company sorry. Never dealt with them

Lena · 16 August 2023 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Hi Lena oh no! We're sorry to hear this - please can you email sales@seddonhomes.co.uk with the details as we can't find a record of you enquiring about any of our properties. I'd love to look into this for you Thanks x

4/5

Trustpilot

We bought a 3 bedroom Bowland on…

We bought a 3 bedroom Bowland on orchard manor,the sales team was excellent.Jamie the site manager and deputy site managers have been fantastic the guys working on site are polite and curtious, just waiting on some snagging bits to be completed,and some paint to touch up keep asking for the paint,but all in all cannot fault our new home we love it

Ann · 5 August 2023 · Seddon Homes Congleton (The Moorings)

5/5

Trustpilot

Nice House, good customer care

I bought a 2 bed property on the Hawtree Grove estate in Southport and am really happy with it. It is well designed and nicely finished and the small number of snags were quickly fixed by Seddon Homes. The sales staff and construction team couldn’t have been more helpful.

Stephen · 8 July 2023 · Seddon Homes Congleton (The Moorings)

Agent replied · 11 June 2024

Thanks Stephen we'll be sure to pass on your lovely comments :-)

5/5

Google

We looked at another Seddon development nearby and can't wait for the chance to find something local.

Michael · 10 June 2023 · Seddon Homes Poulton-Le-Fylde

2/5

Google

Rating only, no written review.

Denise · 13 April 2023 · Seddon Homes Leigh

5/5

Google

Just registered our interest! Can't wait for the first releases

Mikey · 13 April 2023 · Seddon Homes Leigh

5/5

Google

After a conversation with helpful staff, my partner and I went to take a look around the area. Lots of character! We look forward to the first lot of releases 👍 …

N · 13 April 2023 · Seddon Homes Leigh

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Seddon Homes

Which Seddon Homes office has the most reviews?

Congleton (The Moorings) has the most, with 172 reviews rated 3.7 out of 5, followed by Newcastle Under Lyme with 169.

Where are the Seddon Homes offices?

The six Seddon Homes offices, by town:

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