Seddon Homes Poulton-Le-Fylde reviews

★★★★★ 5/5

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Lovely quality house at The Brambles, Glossop

We moved into our lovely new home at The Brambles in Glossop 3 weeks ago. Really impressed by the build quality, the landscaping and the size of the gardens. Importantly, the whole team have provided a great service throughout from sales right through to aftercare. There is still a lot of building work on the site but everyone working has been understanding of the residents living in the houses and are always polite and friendly. Would highly recommend Seddon Homes, particularly the Glossop site, to anyone wanting a good quality family home that is well priced for the area.

Natalie · 20 August 2026

★★★★★ 5/5

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We honestly cannot praise Seddon Homes…

We honestly cannot praise Seddon Homes enough! From the moment we started the process, we have been so impressed with our experience. Our home itself is absolutely beautiful, and despite some of the things you hear about new builds, we genuinely couldn’t be happier with the space. Our rooms are really big, and we have a huge garden with so much privacy, which was something we really wanted. A special mention has to go to Kim in the sales office and Johnny, the site manager. They have both been absolutely fantastic throughout the whole process. They have been friendly, helpful, approachable and always willing to go above and beyond to help whenever we’ve needed them. It’s made such a difference having people who genuinely care and take pride in what they do. We are so happy with our new home and would absolutely recommend Seddon Homes to anyone considering buying a new build. Thank you to the whole team, but especially Kim and Johnny, for making our experience such a positive one!

Georgia · 19 August 2026

★★★★★ 5/5

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Outstanding!

From start to finish, my experience with Seddon Homes was exceptional. The buying process was quick and straightforward, making everything stress-free. The handover felt very personal thanks to Laura, who was my main point of contact throughout. She ensured a smooth transition and introduced me to Martin, who carried out a thorough walkthrough of the property. Martin also managed the snagging process efficiently, ensuring everything was addressed promptly. I was pleasantly surprised by how minimal the snagging list was, and the team that handled it, especially Liam, were fantastic. Nothing was too much trouble, and their professionalism really stood out. The build quality of the home is excellent, and having purchased new builds before, I can confidently say that Seddon’s service is far superior to other builders I’ve dealt with. Overall, Seddon Homes delivered a first-class experience, combining quality craftsmanship with outstanding customer care. Highly recommended!

Stuart · 3 December 2025

★★★★★ 5/5

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Quick & easy purchase- Lavender Fields

We recently bought a new build at Lavender Fields from Seddon Homes and had a great experience thanks to Andy. From the start, he was helpful, easy to talk to, and always quick to respond to any questions. We needed to move quickly, and with Andy’s support, we were able to complete the purchase in just 5 weeks. He kept us informed throughout and made the whole process feel smooth and straightforward. We’re really happy with our new home and appreciate all the effort Andy put in to help make it happen. We'd definitely recommend him and Seddon Homes to others.

Camilla · 5 September 2025

★★★★★ 5/5

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Seddon homes was the best choice we could have made!

I am not one to write reviews but felt this was very well deserved. As a first time buyer, I feel like Seddon homes deserve great praise and other buyers should hear of our personal experience. Having viewed 10+ builders we fell in love with the promise of a Seddon new build. The build quality and fixtures seemed far superior. We made the decision of quality over quantity. Anita - our sales advisor - was fantastic and deserves to be recognised. She gave us all the time we needed and was always there for any question we had. She made the buying experience warm and friendly We used Seddons recommended solicitor which came in far cheaper than any other we could find. They were fast and efficient. No complaints. I worried over a conflict of interest but this did not come to reality. The choice of options available to us were far better than other home builders. This allowed us to create our dream home within our budget. Upon moving in, we were handed over to our builders - Shaun & Danny. Shaun went above and beyond. Every small issue we had was fixed quickly to a very high standard. They very much cared to make us happy and comfortable. Again, they truly went above and beyond. Kind, patient and informative from start to finish. Having read reviews of all of our choice of builders, I can only say from my experience that Seddon homes deserve to sit above the rest. We in no way regret our choice to pick Seddon. As a less nationalised builder, they really did care about us as individuals. I very much hope Seddon Homes read this and recognise the individuals onsite who were the key difference makers to our experience. Would recommend Seddon homes to friends & family.

Elliott · 26 March 2025

★★★★★ 5/5

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Our Wonderful Journey

What can I say about our journey with Lisa from Seddon Homes at Roman Heights from start to finish, nothing less than superb. We started the journey almost 12 months ago, not knowing whether we were going to actually move from the Midlands back to the area again. The doubts soon left our minds. Lisa immediately puts you at ease, not pushy at all which is very important to us. We never like being pushed into anything. From start to finish Lisa has advised, helped assisted, been very patient with us, answered any queries we had and basically there whenever we needed anything again never pushy. We have looked at a few other developments in the area but none matched the Seddon Homes. The show homes are beautiful in structure, build and decorated. Many extras are included, which in other developments would have been extra costs. We initially looked at the beautiful 3 bed Denholm House, but decided on 4 bed Carron. We are so looking forward to our completion next month and gratitude and thanks to Lisa for helping us with our journey - Thank you so much Lisa ⭐️⭐️⭐️⭐️⭐️

Corris · 25 March 2025

★★★★★ 5/5

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We moved into our Seddon Home in 2025

We moved into our Seddon Home in December 2025 and can't fault any of the service we've received, from the sales to the contractors and the after care team. They helped us sell our home in less than a week, and we were in our new home within a month and a half. Any snags or problems we've had in the new house have been dealt with within days of us getting in touch and every single person we've dealt with has been really lovely and professional. The house itself is also lovely - we've seen quite a few new builds by other developers and you can tell that ours is higher quality - would highly recommend Seddon Homes for buying a house!

Laura · 20 February 2026

★★★★★ 5/5

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I recently had the pleasure of meeting Kim Jones

I recently had the pleasure of meeting Kim, a sales lady specializing in new homes in Banks, and I cannot recommend her highly enough. From start to finish, Kim demonstrated a level of professionalism, friendliness, and dedication that made my home-buying experience truly exceptional. From our first meeting, it was clear that Kim is not just a sales professional but also a genuine people person. Her friendly demeanor instantly put me at ease, making the often daunting process of purchasing a new home feel manageable and even enjoyable. Kim took the time to understand my needs and preferences, ensuring that the homes she showed me were perfectly aligned with what I was looking for. One of the standout qualities of Kim is her unwavering helpfulness. She guided me through every step of the process with patience and clarity, making sure I was well-informed and comfortable with each decision. Whether it was explaining the details of various floor plans, discussing the benefits of different neighborhoods, or walking me through the intricacies of financing options, Kim was always ready to provide thorough and thoughtful answers to all my questions. Her communication skills are exemplary. Kim was consistently prompt in her responses, whether via phone, email, or in person. She made herself available at times that were convenient for me, which I greatly appreciated given my busy schedule. Her ability to break down complex information into easily understandable terms was invaluable, particularly for someone like me who was navigating the home-buying process for the first time. Moreover, Kim's expertise and knowledge of the Banks area are impressive. She provided insightful recommendations and honest advice, which helped me make informed decisions. I never felt pressured or rushed; instead, Kim's approach was supportive and encouraging, ensuring that I felt confident and happy with my choices. In summary, Kim is an outstanding sales lady who goes above and beyond to assist her clients. Her friendly nature, comprehensive support, and readiness to clarify any doubts make her an invaluable asset in the home-buying journey. If you are looking to purchase a new home in Banks, I wholeheartedly recommend working with Kim. She will undoubtedly make the process smoother, more enjoyable, and ultimately successful. Thank you, Kim, for your exceptional service and for helping me find my dream home!

Nelia · 9 July 2024

★★★★★ 5/5

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Our dream of the quiet life come true.

After many years of my husband trying to get me to move house, we stumbled across Orchard Court. We arranged a viewing and fell in love with the housw within moments of arriving. I instantly knew I was ready to downsize and move house and made the joint decision to take the plunge to move into a Seddon home at Orchard Manor. We met Heather, our site Sales Advisor who was amazing. Heather is the perfect Sales advisor and her customer service is of a very high calibre. Heather kept in touch throughout our journey and has always gone the extra mile to assist us. The Site Manager, Johnny has been attentive and supportive making our move a very positive experience. Minor snags have been attended to promptly and effectively. We love our new property and would highly recommend a Seddon home. The best decision we have ever made. ❤️

Katie · 12 May 2024

★★★★★ 5/5

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First Time Buyer at Roman Heights, Seddon Homes

Me and my Gf recently purchased a house through Seddon at their Poulton site (Roman Heights) and I can’t express how good the process was! The Site manager Matt has been unbelievable, going above and beyond to make sure everything goes smoothly. Regular check ins, swinging by on his day off when needed and just being honest with us at every step helped us feel comfortable and confident when buying our first home.Likewise the same can be said for the sales woman Dolores who was brilliant and incredibly helpful when working through the process!I would massively recommend this site and other Seddon Homes as they really do go above and beyond for their customer!

Chris · 7 January 2024

★★★★★ 1/5

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Plot 1 Was Not as Advertised

We were originally very interested in Plot 1 when we saw the map, so we decided to visit the site. Andy, the salesman, showed us the boundary lines, and everything seemed fine at first, so we paid the reservation fee. When we chose the kitchen, the sales lady told us we needed to pay the full £10,000 upfront and that it was completely non-refundable, even if our mortgage wasn’t approved. This felt extremely rushed and pressured. Because we were uncomfortable, we asked again about the boundary lines. The site manager then told us that Plot 1 would not have a side entrance, and that the garage wall actually belongs to Plot 2. This would mean that any changes we wanted to make would require permission from the owners of Plot 2. For a house advertised as “detached with a detached garage,” this clearly didn’t match what we were being told. Every other plot has a side entrance, but for some reason, Plot 1’s side access had been given to Plot 2. It didn’t feel fair at all. I am also a Blue Badge holder, which makes convenient parking essential. Instead, I would have had to park further away and carry everything to the house, completely impractical for my needs. We also received conflicting information about the front area. One person said the whole space up to the bend was ours, another said we only had half, and that we weren’t allowed to put up a fence. That would mean opening the door directly onto the main road, with people and dogs constantly passing and even dogs possibly fouling right in front of the house. Because of all these issues, and because the information kept changing, we felt that Plot 1 was going to be mis-sold to us. For this reason, we decided to reject the plot and not go ahead.

S · 4 November 2025

★★★★★ 5/5

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Sue Ashton from Ashway Park sales has…

Sue Ashton from Ashway Park sales has been so helpful with our new house buying process from start to completion, guiding us through, and helping us with all our choices from choosing the kitchen to picking the bathroom tiles and giving us her best advice throughout the buying process. Such a lovely lady. Wayne Swan the site manager and his building team have helped us since we moved into our property with any questions all the ground staff and roofers are so friendly and always say hello with a smile and are respectfull as we are living in the build area. Jordan has been so helpful giving us advise and sorting out any bits we needed doing, Thanks so much all.

Kevin · 2 May 2025

★★★★★ 5/5

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Susan Ashton is a star

Susan Ashton made purchasing our first home easy and memorable. She literally held our hands throughout the process. From the first day we walked into the marketing suite till date, she has been a force to reckon with. She is very professional, very friendly, extremely knowledgeable, proactive, kind, truthful. She kept us updated and reassured, throughout the process. We set out to buy a property but ended up with a friend in Sue as well. The experience with Seddon has been good so far. You delivered in promised time without compromising on quality. The site team has been very proactive in ensuring quick fixes to snags

Akaninyene · 12 April 2025

★★★★★ 5/5

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Really Happy with New Home

I've recently purchased a Seddon home and so far have been very impressed. Kim in the sales office was very helpful during viewings and also went above and beyond in getting updates on the chain from my previous home's sale. I looked at a lot of developments in my price range and this one stood out for having better sized gardens, well thought out house layouts and not feeling as crammed together as many others did. 7 weeks into living here I'm impressed with the build quality, here have been a couple of minor snagging items but so far Seddon and the site manager in particular have been very responsive and sorted everything out wonderfully. Wouldn't hesitate to recommend based on my experience!

Angus · 19 June 2026

★★★★★ 1/5

Trustpilot

Strong advise you to look elsewhere

I would strongly advise anyone considering buying a home from Severn Homes/Seddon Homes to think very carefully before proceeding. From the initial purchase process right through to completion and beyond, the level of customer service has been nothing short of appalling. What should have been an exciting experience has instead been a constant battle to get basic issues acknowledged and addressed. We paid extra for flooring throughout the property, yet it has proven to be completely inadequate, with sections already lifting and showing signs of poor installation. Despite raising these concerns repeatedly, the customer care team has failed to provide a satisfactory resolution or demonstrate any commitment to delivering the quality standard we paid for. Unfortunately, the flooring is just one of many issues. We have experienced scratches to PVC surfaces, damaged doors, dirty windows upon handover, chipped doors that remain unrepaired despite being reported multiple times, and a bent garage door bracket which means the garage door does not sit flush as it should. These defects were identified and reported, yet progress has been painfully slow, communication has been poor, and promises to rectify issues have often gone unfulfilled. The after-sales service has been particularly disappointing. Once the purchase was completed, it felt as though customer satisfaction became an afterthought. Dealing with various members of the customer care team, including Anita, Patrick, and others, has been an incredibly frustrating experience. Responses have been slow, accountability has been lacking, and there appears to be little urgency in resolving legitimate concerns. The only reason we purchased this property was because we genuinely liked the house design and layout. Had we known how poor the customer service and after-sales support would be, we would never have proceeded. This has easily been the worst customer service experience we have encountered. Based on our experience, I would not purchase another property from Seddon Homes, and I would not recommend them to friends, family, or anyone looking for a new-build home.

Sarah · 16 June 2026

★★★★★ 5/5

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Great Homes and service

We are first time buyers. We purchased a property in Halcyon devepment. Laura is very helpful during the purchase process, she provided us excellent service, regular updates throughout the construction. As a first time buyer we had lot of queries and she helped us with the full details. During registration they said “we will take care of you”, she did exactly what they said, Thank you Laura. Post purchase customer service is excellent too, issue or a query they respond within specified time and with a resolution.Site managers Steve and Johnny are helpful and friendly, they are excellent, they responded to the snagging (to be honest, they are few and minor) issues quickly. Thank you for excellent handover of the property and high standards of the build and for all your help so far.I recommend Seddon Homes.

Kishore · 5 February 2023

★★★★★ 5/5

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A Homebuilder We’d Definitely Recommend

We’re so happy with our new Seddon home. The whole process was really smooth and the team were always friendly, helpful and easy to speak to. The house is finished to a lovely standard and we’ve felt supported from start to finish. Any questions we had were answered quickly, which made moving in feel much less stressful. We’d definitely recommend Seddon Homes to anyone looking for a new home.

Sophie · 25 June 2026

★★★★★ 5/5

Trustpilot

Ashway Park 😀

Sue Ashton at Ashway Park was fantastic! She advised and supported us all the way through the process and was always there when we needed her. We have really enjoyed watching our house turn into a home from bare brick to the final finish and loved choosing our own style with tiles, kitchen and flooring. Very pleased from start to finish and love our new home 😀

Kim · 24 April 2025

★★★★★ 1/5

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Strongly advise to avoid. Awful developer to deal with.

Awful developer to deal with. We reserved Plot 89 on Hawtree Grove and were cautious about their 28-day deadline to exchange contracts. However, we were reassured by their sales executive on a number of occasions and told that the conveyancing process regularly went over 28-days. We then progressed everything as quickly as we possibly could. There was a delay in the local authority providing the local search, which was completely outside of our control, and after allowing only an additional 13 working days on top of their 28 day deadline to exchange contracts, Seddon cancelled our reservation despite everything else being ready and in order. We then went to complain about their conduct at the sales office and were informed that if we changed to their referred solicitors (JMW), they would grant a further 2-week extension. As a result, we instructed JMW and after 1-week, they cancelled the reservation on us again. This ended up costing us over £300 in unnecessary expense, including search fees (Seddon only refund £62.50 of the £250 reservation fee they charge). We were first time buyers and expected the process to be stressful, but nothing like this. Their management team at head office and their in house solicitors are thoughtless, rude and unprofessional. We would strongly advise anyone to avoid Seddon and go elsewhere!

Andy · 22 June 2022

★★★★★ 5/5

Trustpilot

Martin - Belle Wood View

Martin - Contracts Manager for Belle Wood View. Incredible. To say we had a bit of a rocky start when buying our first home would be an understatement, but, once Martin was in the picture, I cannot tell you how well we have been treated, looked after, and actually treated like people, it couldn’t have been better. Martin is on hand whenever needed, he responds rapidly, deals with issues, actually listens to you, and all credit, has the customer at the forefront of every decision he makes. He is a genuinely good guy, who knows exactly what he’s talking about but will also challenge back with experience he has, and expert knowledge he has. I will be completely honest, if it wasn’t for Martin, this review may have been a 1 star, but the work he completed and the support of Steve, they’ve been brilliant. From a first time buyer, yes it’s not going to be perfect but when there are people who care and people who want to help and get your dream home actually be your dream home, as long as Seddon have Martin, then all customers will be looked after and any issue will be resolved. We waited a bit of time for a snag list to be completed, as soon as Martin got hold of the issues, they were all booked in and completed within a 3 week window. If we weren’t happy with things, he would get them recompleted and was always willing to go above and beyond. Seddon, my advice is, don’t lose the good guys, as if it wasn’t for them, the business wouldn’t be worth having. Martin, from us. Thank you, and Steve, your support over the past 2 months, again, thank you.

Alexander · 4 September 2024

★★★★★ 1/5

Trustpilot

This home was meant to be our dream…

This home was meant to be our dream home. It has caused us nothing but pain and suffering for over 3 years and Seddon have absolutely no reservations of literally taking your money and then forgetting about you.They have a customer care team, that's for sure. But do not expect anywhere near a decent service that 300k would get you.Myself and my wife and 2 years old daughter moved Into our beautiful home on Rosebay development in 2018. Its is a really nice home on first sight. But the promises and aftercare you get are almost as bad as the building work that they actually try to put into erecting your dream home.If you want to see what seddon homes will leave you with 3 years down the line then drive up to the Rosebay development and have a look at the gardens and open green space first.I was promised landscaped front garden and the large open green space was to be sewn with wildflowers and made to look like a beautiful wild meadow. What I got was 200 Holly bushes placed directly on top of concrete and covered over with bark chipping to edge my front lawn. Most of these have died already and literally 60 remain and are still in the pot shape when the wind blows them out. All the neighbours are angry with this but seddon refuse to even listen to any concerns.The large green space is literally a large farmers field that grows a meter high with weeds every summer and someone comes (whenever they feel like it) on a sit on mower and cuts a small portion of it. It's horrendous to look at and not the landscaped, wildflower field they promised and pushed when they wanted you to complete in 21 days. They will tell you anything to get your 300k.I had to pay a maintenance fee on completion to the annual upkeep of the development and the care of the open areas.To date...... 4 years later. The development is still being cared for by seddon homes themselves because it still hasn't been handed over to a maintenance company. Now ask yourself why this might be the case? Have I gotten my fee returned from Seddon.....nope. They won't return it.I implore you to come see the state of the development. Make your own mind up.Now, my house. Oh dear where do I start with this.....Concrete floor base collapsed in 3 places. Fobbed of with poor repair and eventually,1year later they sent builders out. Poor workmanship resulted in my flooring having to be lifted for 3rd time and massive trenches filled in with Concrete. The builders pointed out that my cavity spaces in the wall and floor was open. Pointing towards the internal walls being built to narrow and then simply cut smaller to leave open cavities under my flooring.Eventually after many many emails Seddon replaced my flooring as it was a complete mess.Even to this day there's waves and divets in the floor base.The stairs In the house have been repaired 6 times. Collapsed steps that weren't pegged correctly, under pinning that wasn't done, every single issue that could go wrong did. And it wasn't down to poor materials. It was down to poor workmanship. My patio doors didn't fit correctly since the first day we moved into our house. Probably down to the walls being built too narrow and then cut away again. Three years down the line (yes really. 3 years) they eventually replaced them. But not before 7 visits and 40 emails. Even time they sent the windows guys round I was told the doors don't fit. But again they tried to repair and again they fell apart leaving me with a family (1 year old as well now) in a house with doors that didn't lock.Then seddon got into an argument with the contractor about who's fault the issue was...... all the time, me, the customer sat at home trying to secure the house. I had to demand to speak to high end management and a few weeks later the doors and workmen arrived. 3 years that one issue took. But heres the best part. They replaced the 1 week before Christmas and ruined the internal plasterboard, flooring, and decorating. I came home from work devastated to see the mess that was left behind. Customer cares response to this....... "if we send you £500, can you appoint your own workmen to fix and we'll get you to sign that thats the end of it" you couldn't even make this up.... wife crying and cold air blowing through I had no choice but to repair it all myself on Christmas week.Rain Water poured into the garage above all the electrical breakers. Numerous visits over the 2 years from roofers that told me the drip trays in the cavity hadn't been fitted as per building regs. Seddon eventually sent the brick work guys out who said there was cavity trays. I self taught how to identify the lack of these trays. found out that they were absent and id been lied too. I sent Seddon customer care an email, result. Brickwork guy on my drive swearing at me.Wall taken down, cavity trays installed.Beware, customer care zero.Troubles plenty.

Mark · 26 April 2022

★★★★★ 5/5

Trustpilot

We are in!!!

We moved into ‘The Moorings’ eight weeks ago. We love our house. It’s a really well thought out design and build. We were able to remain close to the process thanks to site flexibility so moving in felt very confident. We’ve had a few snags which have been rectified quickly where possible some are still outstanding two months on. Our Sales Agent, Emma, has been brilliant. She managed the move process really well, even contacting us during her days off regarding important information. We found, however, that if Emma was away for any reason, then the experience changed, in fact we would wait until she got back with questions. Our move-in and settling-in was well supported by site. The team here are brilliant, really attentive, friendly and understanding… given they are still building and selling it must be a real challenge to do. Great job team. One change I perceive for the big builders is that they actually no longer ‘build’ they just administrate contractors to do the work for them. You could imagine that the senior team will lose touch with the day-to-day of a building site as a result. I think we felt a bit of this tension in the purchase and move process. Profit becomes the major focus and the cycle of cost pressures on installers challenges the final quality of the product. It seems many have experienced this. The cost of ‘not getting it right first time’ is massive, and I’m not sure it’s fully included on the overall business plan. A failure to grasp this has just wiped out Stuart Milne homes as a builder an I could image more will follow. Whilst I think Seddon are better than most there is a definite trend, and it’s down-hill. Others here have used the words ‘empathy’ which I think we found a bit lacking from the top. When a Board Room stops making the customer King, then it runs a risk with a very high cost. Sad really as I personally know John Seddon who is a very kind, empathetic man. An inevitable change in the building industry I guess but thankfully, Emma, Jamie, Jordan and others keep the customer at the centre of the process…. For now.

Close · 22 August 2024

★★★★★ 5/5

Trustpilot

Moving made easy

We are absolutely delighted to have purchased our beautiful new home at Aspen Grange Marple. After living for 34 years in our old house, we were understandably nervous at buying a ‘New Build’. However Naomi and Laura the fantastic sales team, were there every step of the way, always at the end of the phone to answer our questions, and help us make decisions. When we finally moved in Shaun and Zac were there to support us with any queries we had. Thank you to everyone , Mike and Olwen

Mike · 6 December 2021

★★★★★ 5/5

Trustpilot

Exceptional

We moved into our house two months ago and can truthfully say we have had an exceptional experience throughout the process. Buying a house can be stressful, but Naomi and Laura were committed to making it as easy as possible for us; from the moment we walked into the sales office, to the day of handover. The quality of the building materials is exceptional, and the care John and Ollie gave us during our seven days and even after, has been amazing. We love our home, so thank you all so much!

Ryan · 4 December 2021