Seddon Homes reviews in Congleton, Newcastle Under Lyme, Leigh and 2 more

★★★★★ 5/5

Trustpilot

Lovely quality house at The Brambles, Glossop

We moved into our lovely new home at The Brambles in Glossop 3 weeks ago. Really impressed by the build quality, the landscaping and the size of the gardens. Importantly, the whole team have provided a great service throughout from sales right through to aftercare. There is still a lot of building work on the site but everyone working has been understanding of the residents living in the houses and are always polite and friendly. Would highly recommend Seddon Homes, particularly the Glossop site, to anyone wanting a good quality family home that is well priced for the area.

Natalie · 20 August 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Trustpilot

We honestly cannot praise Seddon Homes…

We honestly cannot praise Seddon Homes enough! From the moment we started the process, we have been so impressed with our experience. Our home itself is absolutely beautiful, and despite some of the things you hear about new builds, we genuinely couldn’t be happier with the space. Our rooms are really big, and we have a huge garden with so much privacy, which was something we really wanted. A special mention has to go to Kim in the sales office and Johnny, the site manager. They have both been absolutely fantastic throughout the whole process. They have been friendly, helpful, approachable and always willing to go above and beyond to help whenever we’ve needed them. It’s made such a difference having people who genuinely care and take pride in what they do. We are so happy with our new home and would absolutely recommend Seddon Homes to anyone considering buying a new build. Thank you to the whole team, but especially Kim and Johnny, for making our experience such a positive one!

Georgia · 19 August 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Trustpilot

Great company

Great company, toni has been brilliant with us, very helpful and calm helping us through this stressful time

Stuart · 5 July 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Trustpilot

Great Staff

Nice Show homes ! Very Helpful Staff Lovely Development

Mr · 29 June 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Trustpilot

A Homebuilder We’d Definitely Recommend

We’re so happy with our new Seddon home. The whole process was really smooth and the team were always friendly, helpful and easy to speak to. The house is finished to a lovely standard and we’ve felt supported from start to finish. Any questions we had were answered quickly, which made moving in feel much less stressful. We’d definitely recommend Seddon Homes to anyone looking for a new home.

Sophie · 25 June 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Trustpilot

We're so pleased with our new home

We're so pleased with our new home. The bathroom and kitchen quality really stood out against competitors and it was great that we could move in easily. The Sales Advisors also made this journey feel smooth and exciting.

Laura · 24 June 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Trustpilot

Really Happy with New Home

I've recently purchased a Seddon home and so far have been very impressed. Kim in the sales office was very helpful during viewings and also went above and beyond in getting updates on the chain from my previous home's sale. I looked at a lot of developments in my price range and this one stood out for having better sized gardens, well thought out house layouts and not feeling as crammed together as many others did. 7 weeks into living here I'm impressed with the build quality, here have been a couple of minor snagging items but so far Seddon and the site manager in particular have been very responsive and sorted everything out wonderfully. Wouldn't hesitate to recommend based on my experience!

Angus · 19 June 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Trustpilot

Strong advise you to look elsewhere

I would strongly advise anyone considering buying a home from Severn Homes/Seddon Homes to think very carefully before proceeding. From the initial purchase process right through to completion and beyond, the level of customer service has been nothing short of appalling. What should have been an exciting experience has instead been a constant battle to get basic issues acknowledged and addressed. We paid extra for flooring throughout the property, yet it has proven to be completely inadequate, with sections already lifting and showing signs of poor installation. Despite raising these concerns repeatedly, the customer care team has failed to provide a satisfactory resolution or demonstrate any commitment to delivering the quality standard we paid for. Unfortunately, the flooring is just one of many issues. We have experienced scratches to PVC surfaces, damaged doors, dirty windows upon handover, chipped doors that remain unrepaired despite being reported multiple times, and a bent garage door bracket which means the garage door does not sit flush as it should. These defects were identified and reported, yet progress has been painfully slow, communication has been poor, and promises to rectify issues have often gone unfulfilled. The after-sales service has been particularly disappointing. Once the purchase was completed, it felt as though customer satisfaction became an afterthought. Dealing with various members of the customer care team, including Anita, Patrick, and others, has been an incredibly frustrating experience. Responses have been slow, accountability has been lacking, and there appears to be little urgency in resolving legitimate concerns. The only reason we purchased this property was because we genuinely liked the house design and layout. Had we known how poor the customer service and after-sales support would be, we would never have proceeded. This has easily been the worst customer service experience we have encountered. Based on our experience, I would not purchase another property from Seddon Homes, and I would not recommend them to friends, family, or anyone looking for a new-build home.

Sarah · 16 June 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Trustpilot

My experience with Seddon Homes has…

My experience with Seddon Homes has been extremely disappointing. I received unprofessional emails on Saturday evenings, inaccurate or incomplete information, and staff showed no empathy during a significant purchase for me.

Missy · 16 March 2026 · Seddon Homes Leigh

★★★★★ 1/5

Google

Estate stinks of the landfill site. Rude staff very misleading, untrustworthy! Think very carefully before handing over a deposit to this company.

Daisy · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Google

Don’t trust this company. Read your contract very carefully. Absolute nightmare to deal with.

Isobel · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Google

Poor customer service and don’t honour their agreement

Elsie · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Google

Poor customer service and lack of company integrity

Rachael · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Google

Let down by the salesmen.

Maggie · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Google

Unscrupulous company that charge for kitchen items and do not fit them. Given the opportunity to rectify it they refused.

Ross · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Google

Rating only, no written review.

Ben · 16 March 2026 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Google

Rating only, no written review.

Daisy · 16 March 2026 · Seddon Homes Macclesfield

★★★★★ 1/5

Trustpilot

Unscrupulous company who charge above…

Unscrupulous company who charge above market price for kitchen items and do not fit them.

Ross · 2 March 2026 · Seddon Homes Leigh

★★★★★ 5/5

Trustpilot

We moved into our Seddon Home in 2025

We moved into our Seddon Home in December 2025 and can't fault any of the service we've received, from the sales to the contractors and the after care team. They helped us sell our home in less than a week, and we were in our new home within a month and a half. Any snags or problems we've had in the new house have been dealt with within days of us getting in touch and every single person we've dealt with has been really lovely and professional. The house itself is also lovely - we've seen quite a few new builds by other developers and you can tell that ours is higher quality - would highly recommend Seddon Homes for buying a house!

Laura · 20 February 2026 · Seddon Homes Leigh

★★★★★ 5/5

Trustpilot

Outstanding!

From start to finish, my experience with Seddon Homes was exceptional. The buying process was quick and straightforward, making everything stress-free. The handover felt very personal thanks to Laura, who was my main point of contact throughout. She ensured a smooth transition and introduced me to Martin, who carried out a thorough walkthrough of the property. Martin also managed the snagging process efficiently, ensuring everything was addressed promptly. I was pleasantly surprised by how minimal the snagging list was, and the team that handled it, especially Liam, were fantastic. Nothing was too much trouble, and their professionalism really stood out. The build quality of the home is excellent, and having purchased new builds before, I can confidently say that Seddon’s service is far superior to other builders I’ve dealt with. Overall, Seddon Homes delivered a first-class experience, combining quality craftsmanship with outstanding customer care. Highly recommended!

Stuart · 3 December 2025 · Seddon Homes Leigh

★★★★★ 1/5

Trustpilot

Plot 1 Was Not as Advertised

We were originally very interested in Plot 1 when we saw the map, so we decided to visit the site. Andy, the salesman, showed us the boundary lines, and everything seemed fine at first, so we paid the reservation fee. When we chose the kitchen, the sales lady told us we needed to pay the full £10,000 upfront and that it was completely non-refundable, even if our mortgage wasn’t approved. This felt extremely rushed and pressured. Because we were uncomfortable, we asked again about the boundary lines. The site manager then told us that Plot 1 would not have a side entrance, and that the garage wall actually belongs to Plot 2. This would mean that any changes we wanted to make would require permission from the owners of Plot 2. For a house advertised as “detached with a detached garage,” this clearly didn’t match what we were being told. Every other plot has a side entrance, but for some reason, Plot 1’s side access had been given to Plot 2. It didn’t feel fair at all. I am also a Blue Badge holder, which makes convenient parking essential. Instead, I would have had to park further away and carry everything to the house, completely impractical for my needs. We also received conflicting information about the front area. One person said the whole space up to the bend was ours, another said we only had half, and that we weren’t allowed to put up a fence. That would mean opening the door directly onto the main road, with people and dogs constantly passing and even dogs possibly fouling right in front of the house. Because of all these issues, and because the information kept changing, we felt that Plot 1 was going to be mis-sold to us. For this reason, we decided to reject the plot and not go ahead.

S · 4 November 2025 · Seddon Homes Leigh

★★★★★ 5/5

Trustpilot

Quick & easy purchase- Lavender Fields

We recently bought a new build at Lavender Fields from Seddon Homes and had a great experience thanks to Andy. From the start, he was helpful, easy to talk to, and always quick to respond to any questions. We needed to move quickly, and with Andy’s support, we were able to complete the purchase in just 5 weeks. He kept us informed throughout and made the whole process feel smooth and straightforward. We’re really happy with our new home and appreciate all the effort Andy put in to help make it happen. We'd definitely recommend him and Seddon Homes to others.

Camilla · 5 September 2025 · Seddon Homes Newcastle Under Lyme

★★★★★ 5/5

Google

Lovely Looking Houses, Nice looking possible future Home, Lovely and Quiet,

Ian · 10 August 2025 · Seddon Homes Newcastle Under Lyme

★★★★★ 1/5

Trustpilot

Response to your reply @Seddon Homes

Well, I have all the proof in my email since last year that I have been talking to you guys okay. So because this is an open platform, and now you are trying to act professional, I never knew you could type or write so calmly like this without applying emotions and threat. I'm not new to buying property and I've been in this buying property for 16 years, so I know the procedure and due process but you guys don't follow it. Can I reminds you that you forgot to mentioned here that I was falsefully accused of being disrespectful & my tone of speaking when I was being direct by calling you out, and your reaction towards me was extremely harsh and unprofessional, You could have resolve the whole issue amicably, but you refused, and you made your decision without any clarifications. Apology wasn't rendered which is the sad part. Thankfully this bulling & accusation part didn't work. As you know, my financial adviser was part of the emails of which he had to jump in, I will put his response below here. Ms Hxxx In respect to Mr Oxxx, I have known this client for almost 18 months and whilst I know he can be direct, there is a difference between being direct and disrespectful. Unless you have had a recording of the conversation between the client and your staff member, I am sure you will agree that “disrespectful” can be quite subjective. As a mortgage adviser with 30+ years experience, I have never yet been asked to complete an AIP with a “thereabouts” purchase price as all AIPs are predominantly based on LTV. Also, he was never actually, explicity told that you required an AIP in order to accept an offer from him. For clarity, for my part, I do think it is a strange way to do business in that the emails infer he has been lead up the garden path and if I have another client looking to purchase from Seddon homes I will ensure you receive a DIP which fits your requirements Sincerely

Sea · 2 August 2025 · Seddon Homes Leigh