Seddon Homes reviews

★★★★★ 5/5

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Lovely quality house at The Brambles, Glossop

We moved into our lovely new home at The Brambles in Glossop 3 weeks ago. Really impressed by the build quality, the landscaping and the size of the gardens. Importantly, the whole team have provided a great service throughout from sales right through to aftercare. There is still a lot of building work on the site but everyone working has been understanding of the residents living in the houses and are always polite and friendly. Would highly recommend Seddon Homes, particularly the Glossop site, to anyone wanting a good quality family home that is well priced for the area.

Natalie · 20 August 2026

★★★★★ 5/5

Trustpilot

Outstanding!

From start to finish, my experience with Seddon Homes was exceptional. The buying process was quick and straightforward, making everything stress-free. The handover felt very personal thanks to Laura, who was my main point of contact throughout. She ensured a smooth transition and introduced me to Martin, who carried out a thorough walkthrough of the property. Martin also managed the snagging process efficiently, ensuring everything was addressed promptly.

Stuart · 3 December 2025

★★★★★ 5/5

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We moved into our Seddon Home in 2025

We moved into our Seddon Home in December 2025 and can't fault any of the service we've received, from the sales to the contractors and the after care team. They helped us sell our home in less than a week, and we were in our new home within a month and a half. Any snags or problems we've had in the new house have been dealt with within days of us getting in touch and every single person we've dealt with has been really lovely and professional. The house itself is also lovely - we've seen quite a few new builds by other developers and you can tell that ours is higher quality - would highly recommend Seddon Homes for buying a house!

Laura · 20 February 2026

★★★★★ 5/5

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Our dream of the quiet life come true.

After many years of my husband trying to get me to move house, we stumbled across Orchard Court. We arranged a viewing and fell in love with the housw within moments of arriving. I instantly knew I was ready to downsize and move house and made the joint decision to take the plunge to move into a Seddon home at Orchard Manor. We met Heather, our site Sales Advisor who was amazing. Heather is the perfect Sales advisor and her customer service is of a very high calibre. Heather kept in touch throughout our journey and has always gone the extra mile to assist us. The Site Manager, Johnny has been attentive and supportive making our move a very positive experience. Minor snags have been attended to promptly and effectively. We love our new property and would highly recommend a Seddon home. The best decision we have ever made. ❤️

Katie · 12 May 2024

★★★★★ 5/5

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First Time Buyer at Roman Heights, Seddon Homes

Me and my Gf recently purchased a house through Seddon at their Poulton site (Roman Heights) and I can’t express how good the process was! The Site manager Matt has been unbelievable, going above and beyond to make sure everything goes smoothly. Regular check ins, swinging by on his day off when needed and just being honest with us at every step helped us feel comfortable and confident when buying our first home.Likewise the same can be said for the sales woman Dolores who was brilliant and incredibly helpful when working through the process!I would massively recommend this site and other Seddon Homes as they really do go above and beyond for their customer!

Chris · 7 January 2024

★★★★★ 5/5

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Quick & easy purchase- Lavender Fields

We recently bought a new build at Lavender Fields from Seddon Homes and had a great experience thanks to Andy. From the start, he was helpful, easy to talk to, and always quick to respond to any questions.

Camilla · 5 September 2025

★★★★★ 5/5

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Sue Ashton from Ashway Park sales has…

Sue Ashton from Ashway Park sales has been so helpful with our new house buying process from start to completion, guiding us through, and helping us with all our choices from choosing the kitchen to picking the bathroom tiles and giving us her best advice throughout the buying process. Such a lovely lady. Wayne Swan the site manager and his building team have helped us since we moved into our property with any questions all the ground staff and roofers are so friendly and always say hello with a smile and are respectfull as we are living in the build area. Jordan has been so helpful giving us advise and sorting out any bits we needed doing, Thanks so much all.

Kevin · 2 May 2025

★★★★★ 5/5

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Really Happy with New Home

I've recently purchased a Seddon home and so far have been very impressed. Kim in the sales office was very helpful during viewings and also went above and beyond in getting updates on the chain from my previous home's sale. I looked at a lot of developments in my price range and this one stood out for having better sized gardens, well thought out house layouts and not feeling as crammed together as many others did. 7 weeks into living here I'm impressed with the build quality, here have been a couple of minor snagging items but so far Seddon and the site manager in particular have been very responsive and sorted everything out wonderfully. Wouldn't hesitate to recommend based on my experience!

Angus · 19 June 2026

★★★★★ 5/5

Trustpilot

Susan Ashton is a star

Susan Ashton made purchasing our first home easy and memorable. She literally held our hands throughout the process. From the first day we walked into the marketing suite till date, she has been a force to reckon with. She is very professional, very friendly, extremely knowledgeable, proactive, kind, truthful. She kept us updated and reassured, throughout the process. We set out to buy a property but ended up with a friend in Sue as well.

Akaninyene · 12 April 2025

★★★★★ 5/5

Trustpilot

Great Homes and service

We are first time buyers. We purchased a property in Halcyon devepment. Laura is very helpful during the purchase process, she provided us excellent service, regular updates throughout the construction. As a first time buyer we had lot of queries and she helped us with the full details. During registration they said “we will take care of you”, she did exactly what they said, Thank you Laura. Post purchase customer service is excellent too, issue or a query they respond within specified time and with a resolution.Site managers Steve and Johnny are helpful and friendly, they are excellent, they responded to the snagging (to be honest, they are few and minor) issues quickly. Thank you for excellent handover of the property and high standards of the build and for all your help so far.I recommend Seddon Homes.

Kishore · 5 February 2023

★★★★★ 1/5

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Strongly advise to avoid. Awful developer to deal with.

Awful developer to deal with. We reserved Plot 89 on Hawtree Grove and were cautious about their 28-day deadline to exchange contracts. However, we were reassured by their sales executive on a number of occasions and told that the conveyancing process regularly went over 28-days. We then progressed everything as quickly as we possibly could. There was a delay in the local authority providing the local search, which was completely outside of our control, and after allowing only an additional 13 working days on top of their 28 day deadline to exchange contracts, Seddon cancelled our reservation despite everything else being ready and in order. We then went to complain about their conduct at the sales office and were informed that if we changed to their referred solicitors (JMW), they would grant a further 2-week extension. As a result, we instructed JMW and after 1-week, they cancelled the reservation on us again. This ended up costing us over £300 in unnecessary expense, including search fees (Seddon only refund £62.50 of the £250 reservation fee they charge). We were first time buyers and expected the process to be stressful, but nothing like this. Their management team at head office and their in house solicitors are thoughtless, rude and unprofessional. We would strongly advise anyone to avoid Seddon and go elsewhere!

Andy · 22 June 2022

★★★★★ 1/5

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This home was meant to be our dream…

This home was meant to be our dream home. It has caused us nothing but pain and suffering for over 3 years and Seddon have absolutely no reservations of literally taking your money and then forgetting about you.They have a customer care team, that's for sure. But do not expect anywhere near a decent service that 300k would get you.Myself and my wife and 2 years old daughter moved Into our beautiful home on Rosebay development in 2018. Its is a really nice home on first sight. But the promises and aftercare you get are almost as bad as the building work that they actually try to put into erecting your dream home.If you want to see what seddon homes will leave you with 3 years down the line then drive up to the Rosebay development and have a look at the gardens and open green space first.I was promised landscaped front garden and the large open green space was to be sewn with wildflowers and made to look like a beautiful wild meadow. What I got was 200 Holly bushes placed directly on top of concrete and covered over with bark chipping to edge my front lawn. Most of these have died already and literally 60 remain and are still in the pot shape when the wind blows them out. All the neighbours are angry with this but seddon refuse to even listen to any concerns.The large green space is literally a large farmers field that grows a meter high with weeds every summer and someone comes (whenever they feel like it) on a sit on mower and cuts a small portion of it. It's horrendous to look at and not the landscaped, wildflower field they promised and pushed when they wanted you to complete in 21 days. They will tell you anything to get your 300k.I had to pay a maintenance fee on completion to the annual upkeep of the development and the care of the open areas.To date...... 4 years later. The development is still being cared for by seddon homes themselves because it still hasn't been handed over to a maintenance company. Now ask yourself why this might be the case? Have I gotten my fee returned from Seddon.....nope. They won't return it.I implore you to come see the state of the development. Make your own mind up.Now, my house. Oh dear where do I start with this.....Concrete floor base collapsed in 3 places. Fobbed of with poor repair and eventually,1year later they sent builders out. Poor workmanship resulted in my flooring having to be lifted for 3rd time and massive trenches filled in with Concrete. The builders pointed out that my cavity spaces in the wall and floor was open. Pointing towards the internal walls being built to narrow and then simply cut smaller to leave open cavities under my flooring.Eventually after many many emails Seddon replaced my flooring as it was a complete mess.Even to this day there's waves and divets in the floor base.The stairs In the house have been repaired 6 times. Collapsed steps that weren't pegged correctly, under pinning that wasn't done, every single issue that could go wrong did. And it wasn't down to poor materials. It was down to poor workmanship. My patio doors didn't fit correctly since the first day we moved into our house. Probably down to the walls being built too narrow and then cut away again. Three years down the line (yes really. 3 years) they eventually replaced them. But not before 7 visits and 40 emails. Even time they sent the windows guys round I was told the doors don't fit. But again they tried to repair and again they fell apart leaving me with a family (1 year old as well now) in a house with doors that didn't lock.Then seddon got into an argument with the contractor about who's fault the issue was...... all the time, me, the customer sat at home trying to secure the house. I had to demand to speak to high end management and a few weeks later the doors and workmen arrived. 3 years that one issue took. But heres the best part. They replaced the 1 week before Christmas and ruined the internal plasterboard, flooring, and decorating. I came home from work devastated to see the mess that was left behind. Customer cares response to this....... "if we send you £500, can you appoint your own workmen to fix and we'll get you to sign that thats the end of it" you couldn't even make this up.... wife crying and cold air blowing through I had no choice but to repair it all myself on Christmas week.Rain Water poured into the garage above all the electrical breakers. Numerous visits over the 2 years from roofers that told me the drip trays in the cavity hadn't been fitted as per building regs. Seddon eventually sent the brick work guys out who said there was cavity trays. I self taught how to identify the lack of these trays. found out that they were absent and id been lied too. I sent Seddon customer care an email, result. Brickwork guy on my drive swearing at me.Wall taken down, cavity trays installed.Beware, customer care zero.Troubles plenty.

Mark · 26 April 2022

★★★★★ 5/5

Trustpilot

We are in!!!

We moved into ‘The Moorings’ eight weeks ago. We love our house. It’s a really well thought out design and build. We were able to remain close to the process thanks to site flexibility so moving in felt very confident. We’ve had a few snags which have been rectified quickly where possible some are still outstanding two months on. Our Sales Agent, Emma, has been brilliant. She managed the move process really well, even contacting us during her days off regarding important information. We found, however, that if Emma was away for any reason, then the experience changed, in fact we would wait until she got back with questions. Our move-in and settling-in was well supported by site. The team here are brilliant, really attentive, friendly and understanding… given they are still building and selling it must be a real challenge to do. Great job team.

Close · 26 August 2024

★★★★★ 5/5

Trustpilot

Moving made easy

We are absolutely delighted to have purchased our beautiful new home at Aspen Grange Marple. After living for 34 years in our old house, we were understandably nervous at buying a ‘New Build’. However Naomi and Laura the fantastic sales team, were there every step of the way, always at the end of the phone to answer our questions, and help us make decisions. When we finally moved in Shaun and Zac were there to support us with any queries we had. Thank you to everyone , Mike and Olwen

Mike · 6 December 2021

★★★★★ 5/5

Trustpilot

Exceptional

We moved into our house two months ago and can truthfully say we have had an exceptional experience throughout the process. Buying a house can be stressful, but Naomi and Laura were committed to making it as easy as possible for us; from the moment we walked into the sales office, to the day of handover. The quality of the building materials is exceptional, and the care John and Ollie gave us during our seven days and even after, has been amazing. We love our home, so thank you all so much!

Ryan · 4 December 2021

★★★★★ 5/5

Trustpilot

Great new home with excellent team

We are very delighted with our quality built new home at Zodiac Warrington. The amazing team, Laura and Naomi, are very helpful and friendly. They guided us along the way through plot reservation, contract exchange, option selection to final completion. Regular updates on the building progress also made us feel at ease.We finally moved in with just some minor snags. These were all fixed with the efficient coordination of the onsite manager John. We love our home. A big THANKS to the brilliant team.

Suzanne · 3 December 2021

★★★★★ 5/5

Trustpilot

Excellent service, well built home

We had an absolute seamless and efficientprocess buying and moving into our new home at zodiac estate warrington.Laura and Naomi from the sales team are just outstanding. They never got tired of responding to queries whilst we were making up our minds. Honestly, their impeccable service and manner were very key to our decision. Then I thought things will be different when we moved in but the onsite team led by John and Ollie were and still are super helpful.And the customer service team are prompt in responding to issues.To be honest, we have barely had snagging issues in comparison to what I have heard about new homes( and trust me I have been checking and checking and even got a professional snagger). I would not hesitate to recommend seddon homes to any new buyer. The houses are well built and the team are responsive. Atleast I can say that the team at Zodiac warrington are outstanding..

Onyo · 1 December 2021

★★★★★ 1/5

Trustpilot

Bitterly Disappointed the stress isnt worth it

Edited Sept 2021: Bit of a long one but if you are thinking of buying from Seddon Homes or even new elsewhere, its worth a read.We have now been in our Seddon home for just over 1 year. As a result of my experience over the last year i have had to downgrade the rating. The 1 star is for the ease of purchase and customer experience of buying although i have since learnt that the information you get at that stage is not always honest.To date we have had over 100 snags in the house. The bigger ones include, 5 new panes of glass, refitting of two sets of french doors, new front door, removal of back door and re fitted, new door into the garage, stairs made safe (they were comming away from the wall and were not supported underneath), poorly drained garden (to the point i had to have land drains installed to deal with the issue and we are the top of the street too), new bathroom floors and the worst is the window vents leak air so in the winter the house is really cold; i am dreading this winter as last year the heating system struggled to cope with the cold house. To date i have had to take 16 days off work and there are still outstanding snags. All of the companies that come to fix the snags have not been very good and i have had a few failed appointments. One company to fix a roofing issue has not made contact with me since the original job was logged in January 2021 (9 months ago), i keep chasing Seddon but nothing. The design department also failed to take into account, when designing road layouts, how we would access our drive. The road which is classed as a private drive is not wide enough which results in anyone in the end two houses needing to reverse about 40m to the turning point. The only solution was for Seddon Homes to retrospective add grasscrete. To get that considered i had to seek legal advice and get the local authority involved. I will add though, the team employed by Seddon to fix snags were really good and knew their stuff and were professional. Its just a shame their contractors are not the same.So with hindsight would i do this again? Not a chance. Buying a new house should be easier than buying a previously owned one. The stress and agro isn't worth it and from speaking with people on the estate their experience is the same. It is a real shame though as the houses look nice but scratch beneath the surface and they are poor quality with cheap parts. We paid nearly £500k for this house and they used £1 light switches (3 have already failed) and the LED bulbs they put into the kitchen which cost us £110 per fitting, we have had 7 failed bulbs in 12 months. We have also had 3 failed smoke alarms which failed within 4 months so i replaced them with Nest Protect. On balance, they have used ideal standard taps and boiler which are much better quality.With many snags still outstanding and recently Seddon Homes telling me that they are not prepared to sort out the window vents (despite internal temperatures in the winter falling to 8 degrees next to the window, i wish i hadn't gone down a Seddon Homes route. The stress and agro isn't worth it, i haven't enjoyed living here this last year and from speaking with people around the estate and on Blossom Gate the issues are the same. I am now in the process of getting legal advice and looking to lodge a complaint with the NHBC. I feel exhausted with all this. Original review Aug 2020We have spent about 4 years looking for a house. We looked at many previously owned properties but none met our needs without spending significant money. We then came across Falcon Rise about 2 years ago and the sales person at the time put us off the development. I'm convinced that was deliberate. Either way, she left and Christine took over. Talk about night and day. Christine was informed, honest and transparent. She was upfront and told you a spade was a spade which I like. As it happened, they released the next batch of houses and we saw one (the Lytham - wow what a house) that filled our needs. We went for it. It took a little longer to build than expected despite covid but Christine was open and upfront about this so that was fine. We are finally in and we are so happy with the house. The build quality is high. Mod cons are limited and this is a weakness but it's unfair to lower a score based on that as I knew that when I signed. That's something the senior managers need to think through but overall we are very happy with the house and the process of buying the house was easier than anticipated. The team at Falcon Rise are great and take pride in what they do. Christine will help you through the process and you can trust you'll get what you want. I just hope that the long term product is as good as the service I received in the end. Can't recommend Falcon Rise enough over other developments and trust me, I've done a lot of research / visiting before finally committing.

Jon · 5 September 2021

★★★★★ 5/5

Trustpilot

We have just moved into the Ackworth at…

We have just moved into the Ackworth at Falcon rise. It is a beautiful spacious house and we are delighted with it! There are still some snags to be completed but that is to be expected in a new home. From the moment we reserved during the difficult COVID period Christine has been the ultimate professional! She was supportive and on hand to deal with any issues along the way which there were a few due to the uncertain times we were in. She kept us fully informed at every stage and made herself available whenever we needed sometimes responding to emails late in the evening going above and beyond!! A massive thank you to her for everything she did it helped us achieve a dream! Looking forward to the snagging being completed by Danny and his team who have been on hand so far! Thank you!!!!

Joanna · 4 September 2020

★★★★★ 5/5

Trustpilot

Ackworth Belvedere

We moved into our new home at Belvedere, North Yorkshire in November 2019. We love the situation of this site within the grounds of Malsis Hall with it's landscaped mature gardens. The quality built Ackworth style house, is Fantastic and the development is spacious compared to other new build sites.Throughout the whole buying and moving process, we have found the Seddon team to be very approachable and helpful. Any queries have been addressed, promptly and professionally by the sales rep. Deborah and the site personnel, Steve, Shaun and the team

Josh · 26 August 2020

★★★★★ 5/5

Trustpilot

Delighted

We’re very pleased with our lovely Brearley Home from Seddon. Our buying experience was great from the start; we looked at a number of new build sites around the Cheshire area but found none to our liking at all and we treated by the sales staff with a great deal of disdain. When we came to Falcon Rise Christine couldn’t have been more welcoming and treated us really well. We had a family bereavement and we also lost our first buyer due to Covid but Seddon kept faith with us and so we have with them. Admittedly we’ve had a few snags (what new build does not) but these have been dealt with promptly in the main. Since moving in we have identified a few more and we anticipate that they will also be remedied quickly. Danny and his team couldn’t be more helpful and actually despite the obvious trials of living on a building site, the trades are polite and friendly and make, what might otherwise be a difficult situation of living with noise and building work, bearable. We love the design of the house and the location in particular. The Brearly is a fantastic house, really pretty to look at spacious and well-designed. Don’t be put off by negative reviews on here. Make sure you pick a house that you like the design of, be clear about your requirements and expectations from the start. And be reasonable. Every single person I’ve dealt with at Seddon has been great without exception through some really trying times. But I like to think I’ve not be an idiot either and so it’s a two way street. Treat people with respect and you’ll get it back.

Lock · 23 August 2020

★★★★★ 5/5

Trustpilot

Seddon Homes Keele Development

I moved into the beautiful Keele Development just before Christmas & am very happy with my stylish home.The whole team from sales to Site Manager were very helpful & went out of their way to accommodate my upgrades..The whole experience for me has been a positive one, yes there are snagging issues which you would expect in a new build home but at every stage the team have been back to ensure that these are corrected, there are still snagging issues to be dealt with but I have every confidence in the Seddon Homes Team to have these jobs completed.

Anna · 29 January 2020

★★★★★ 5/5

Trustpilot

Have to disagree considerably with many…

Have to disagree considerably with many of the points of view on here.We found the whole process from the time we reserved to the day we moved in was excellent.Everything was explained clearly and we used a recommended solicitor who we would use again if needed. We got to see the house a couple of times when it was being built.My only criticism would be there's a limited choice of kitchens available.The sales lady was so helpful and lovely and the site foremen and workmen were great. We had a few snags which were sorted but nothing major. The houses seem to be much more solidly built than others we looked at which is why we were keen to move ro Blossomgate in the first place. We have great neighbours and are loving living on this estate as everyone we've met and chatted to are friendly. It will be good when the footpaths on to the field are open and everyone has moved in 🙂

Megan · 28 January 2020

★★★★★ 5/5

Trustpilot

We love our Seddon Home

After 40 years of living in our previous home we finally took the plunge to move into a Seddon home at Orchard Manor. We met Heather, our site Sales Advisor who was knowledgeable, professional and courteous throughout our interactions. Heather kept in touch throughout our journey and has always gone the extra mile to assist us. The Site Manager, Johnny has been attentive and supportive making our move a very positive experience. Minor snags have been attended to promptly and effectively. We love our new property and would highly recommend a Seddon home.

SallyAnn · 9 February 2024