Trusted Agent profile · Tyne & Wear
★★★★★
1,688 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.
1,688
Reviews on Google
All 4 offices
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Sarah Mains's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleChloe has been exceptional, friendly, proactive and demonstrably good at her job. Having rented across the UK over the years I can say this is not standard and Chloe stands out. It is very refreshing to be looked after as a tenant as well as a buyer or seller, thank you!
What a great review, many thanks Donna. Chloe is thrilled with your comments. Sarah Mains
5/5
GoogleRating only, no written review.
Thank you for giving us five stars Jingo. Sarah Mains
5/5
GoogleReally helpful sales team who kept us informed of viewings at each stage. I must give a mention to Donna from sales progression, she listened and acted promptly when negotiating completion. Thanks!
Many thanks for your lovely review Amanda. Donna is delighted with your comments. Sarah Mains
5/5
GoogleWe recently had our offer accepted for our first home and had Kelly dealing with all the offers, she was so helpful and kept us updated every chance possible without ever making us feel like a hassle :) Thanks so much!
It is great to read your review Mia, thank you. It's an exciting time for you and I know that Kelly is delighted with your comments. Sarah Mains
5/5
GoogleThe service from Sarah Mains Low Fell was second to none for the sale of my property. They kept me updated at every stage and chased all parties to expedite the sale. I would highly recommend them for their helpful and very efficient service. Thank you
I was delighted to read your five star review Janice, many thanks for taking the time to do this. Sarah Mains
5/5
GoogleI highly recommend Sarah Mains for the following reasons: My mother chose them to help sell her home, and each member of staff were not only knowledgeable and able to quickly answer any queries, but they were also extremely friendly and helpful. From the moment Amie came to assess my mother’s home and then take the photographs my mother felt supported and in good hands. The whole process has been painless and stress free.
Thank you for taking the time to leave this review Karen, we really do appreciate you doing this. Sarah Mains
5/5
GoogleAfter living in my home for 24 years, moving was both exciting and daunting. However the staff at Sarah Mains ensured the process was pain free, supporting me at every step, way over and beyond my expectations and their role remits. From start to finish I experienced service levels amd customer experience which were unrivaled and I would not hesitate to strongly recommend this company.
Thank you your wonderful review Janice and your recommendation, we really appreciate it. Sarah Mains
5/5
GoogleI am currently dealing with Sarah Mains as a buyer and have been really impressed when the service offered so far. My viewing was arranged quickly and efficiently, making an offer was straightforward, and communication has been fantastic. Thank you to Kelly for her assistance!
Many thanks for taking the time to leave a five star review Charlotte. Kelly is very happy with your comments. Sarah Mains
5/5
GoogleElliot Scott from Sarah Mains is the best Lettings Consultant that I have ever met. He is very accommodating and answered all my inquiries promptly and patiently. I really appreciate all the help he has done for me. I would really recommend him as your Lettings Consultant. He is so excellent! Keep up the great work! God bless 😊🙏❤️ …
Many thanks for your wonderful review Jingo. Elliot is thrilled with your comments. Sarah Mains.
5/5
GoogleRating only, no written review.
Thank you for your five star review Janette. Sarah Mains
5/5
GoogleI have recently completed on a property purchase from Sara Main, this was handled by Donna Bell. The process had its difficulties and delays but none of this was Sara Mains fault. It was the lending and legal process. Infact, Donna has been absolutely brilliant in helping both the seller and myself get this deal over the line. She went above and beyond to help us. Her communication and drive was excellent. I would go as far as saying this deal may not have completed without her. I will happily use Sara Main again for further purchases and sales. Damian
What a fabulous review Damian, many thanks. It's great to read your comments about Donna, she is thrilled. Sarah Mains
5/5
GoogleExcellent service from Ellie, Kelly and all the team. Professional, helpful team who all do a great job, keeping us updated at all times and now at sale progression Thanks again.
Thank you for your five star review Emma. We really appreciate you taking the time to do this. Sarah Mains
5/5
GoogleAll staff I have had dealings with have been knowledgeable and friendly. Quick to reply to correspondence. Staff are supportive and don’t make you feel pressured. Ellie in particular has been very patient and helpful. Currently mid-process (offer accepted sold STC) so cannot comment on full process yet, but very happy so far. Thanks!
Thank you so much for your great review Lesley, I know that Ellie is delighted with your comments. Sarah Mains
5/5
GoogleMy experience with Sarah Mains Whickham has been five star throughout beginning with Emma at the start of the process with the valuation and viewings, Rachel making sure everything was done to promote the sale online and Susan as she progressed the finer points towards agreeing our sale. They are professional and have made what can be a daunting process easy and pleasant. Highly recommended and would definitely use them again.
Thank you for this great review Andrew. We really appreciate you taking the time to do this. Sarah Mains
5/5
GoogleReally professional service from the start, kept updated all the way through. We highly recommend the Sarah Mains Whickham team if you’re looking to sell your home. The service we have received from all departments has been excellent. From the valuation, sale and completion each team are highly knowledgeable and effective. Thank you Mr & Mrs Thompson
Many thanks for your five star review. The Whickham team are delighted with your comments. Sarah Mains
5/5
GoogleI can absolutely see why Sarah Mains has been named the best real estate agent last year. It was nothing but smooth sailing throughout - from viewing a house we were interested in renting, to being accepted we had no issues at all. Chloe Moore was especially helpful, and I have many many thanks to give her and the rest of the team. I would absolutely not hesitate to go through Sarah Mains again!
It's great to read your five star review Brandon, thank you. I know that Chloe is thrilled with your comments. Sarah Mains
5/5
GoogleWe would definitely like to leave 5 stars for Donna Bell at Sarah Mains Jesmond. She went above and beyond during our purchase and couldn't have been better as reassuring us and getting things done quickly, especially when it got stressful! She's absolutely fab at her job and is an asset to the company. Thanks for all your help!
5/5
GoogleWe would definitely like to leave 5 stars for Donna Bell at Sarah Mains Jesmond. She went above and beyond during our purchase and couldn't have been better as reassuring us and getting things done quickly, especially when it got stressful! She's absolutely fab at her job and is an asset to the company. Thanks for all your help!
5/5
GoogleFriendly, professional staff. Relentlessly working to get you the sale or purchase you require, a cut above the rest. The best of the best!
Thank you for the great review John. The Low Fell team are delighted with your comments. Sarah Mains
1/5
GoogleRating only, no written review.
I am sorry to see that you have left a one star review. I am aware that we are corresponding with you about your concerns. Sarah Mains
5/5
GoogleRating only, no written review.
Thank you for leaving a five star review Vicky. Sarah Mains.
5/5
GoogleI just want to thank Elliot and Scott from Sarah Mains letting service. They have provided a fantastic service in helping me let my property. They offered a swift response to any emails I sent and went over and above in helping me find my tenants. I would have no hesitation in recommending them to any of my friends who were needing an estate agent on low fell.
Many thanks for your five star review Maria. Scott and Elliot are delighted with your comments. Sarah Mains
5/5
GoogleI had an excellent experience with the Sarah Mains Jesmond team. I would like to thank @Donna Bell (sales progression team) who had been brilliant.
Many thanks for your five star review Aamir. Donna is thrilled with your comments. Sarah Mains.
5/5
GoogleDonna Bell was so helpful and patient throughout the course of my purchase, I was a first time buyer who wasn't always sure of the process and Donna was always on the end of the phone with advice and guidance. It would have been a lot more difficult without her help and can't thank her enough.
Very glad to read your wonderful review about Donna. Thank you Stephen. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
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