Trusted Agent profile · Tyne & Wear

Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

4.7

★★★★★ Excellent

1,688 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,688

Reviews on Google

All 4 offices

Reviews may appear on more than one platform.

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Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A massive thank you to all the team at Sarah Mains for helping me sell my house. I originally bought my house with sarah mains and my experience was excellent so i decided to sell with them too. Amy Caine was a massive help with getting my house onto the market. She was so lovely to chat to and was so enthusiastic about my house which gave me a lot of confidence when showing it to buyers. Amy knew a lot about the local area and talked me through the value of the house. She answered all my questions and booked appointments with me at the end of the day to fit in with my work schedule. The rest of the team have also helped me out loads making the experience stress free! Thank you everyone so so much, i really appreciate everything.

Caitlin · 13 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for your fabulous review Caitlin, the Low Fell team are thrilled with your lovely comments. Sarah Mains

5/5

Google

The service from Sarah Mains has been exceptional from the initial valuation to date. I chose Sarah mains based off the initial customer service I received from Josh and I’m so glad I did. Chantel and Jacob booked all the viewings and they were so helpful. Kelly was great and really knowledgeable which helped through the last and final process. Couldn’t recommend Sarah Mains enough.

Robyn · 13 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

We really appreciate your review and your recommendation Robyn, thank you so much. Sarah Mains

5/5

Google

Reliable and efficient service from the beginning to the end of the house selling process. Everyone that works at Sarah mains that I had contact with were professional and helpful. I can’t recommend Sarah mains highly enough and wouldn’t hesitate to use again.

Joanne · 12 June 2024 · Sarah Mains Gosforth

Agent replied · 19 June 2024

We really appreciate your great review and your recommendation Joanne, many thanks. Sarah Mains

5/5

Google

Thank you so much for your great service. Finally a homeowner thanks to you.

Dogukan · 7 June 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

That's great to read Serif, many thanks for your five star review and good luck in your new home. Sarah Mains

5/5

Google

Reliable and efficient service from the beginning to the end of the house selling process. Everyone that works at Sarah mains that I had contact with were professional and helpful. I can’t recommend Sarah mains highly enough and wouldn’t hesitate to use again.

Joanne · 7 June 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

We really appreciate your great review and your recommendation Joanne, many thanks. Sarah Mains

5/5

Google

What great staff in the Whickham office nothing was to much, all the team made the process so easy.

TREVER · 7 June 2024 · Sarah Mains Whickham

Agent replied · 21 June 2024

That's great Trever, many thanks for taking the time to leave a five star review. Sarah Mains

5/5

Google

Phil is pro-active, efficient and always provides a great service for both tenants & landlords. Highly recommend Sarah Mains

Tina · 7 June 2024 · Sarah Mains Whickham

Agent replied · 21 June 2024

Thank you for the great review Tina....and for your recommendation, we do appreciate it. Sarah Mains

1/5

Google

Share boundary with Sarah mains managed property. David from the whickham branch repeatedly lied about getting quotes for shared fence, then denied lying. Tenants have said there are lots of issues that are not resolved. Unhelpful unless they are receiving money

Christina · 7 June 2024 · Sarah Mains Whickham

Agent replied · 21 June 2024

I was disappointed to see that you felt the need to leave a one star review. My Customer Services Manager immediately contacted the tenants you refer to and they do not agree with your statement, they are happy with the service they receive from Sarah Mains Residential. David has not lied about getting quotes for the fence. Sarah Mains

5/5

Google

I highly recommend Phil Hunt. Thanks for all you have done for the last few years, it’s very much appreciated.

Robina · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for your five star review Robina. Phil is delighted with your comments. Sarah Mains

5/5

Google

Phil provides a fantastic service. Good advice, promptly delivered, nothing is too much trouble for him. Always good humoured and polite. He’s a pleasure to work with.

John · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

That's a great review for Phil, many thanks John. Sarah Mains

5/5

Google

Excellant service and help from Phil Hunt at Sarah Mains Whickham. Been with Sarah Mains for approximately 10 years and Phil has given me the best service and information I've ever asked for. No problem big or small has not been dealt with the utmost professionalism. He answers every query or question and is always happy to suggest the best option for me. I would definately recommend anyone looking for an estate agent contact Phil Hunt at Sarah Mains.

Graeme · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

That's a fabulous review Graeme, many thanks. Phil is delighted with your comments. Sarah Mains

5/5

Google

Phil Hunt manages my portfolio and has done so for the past 8 years. The service I receive is absolutely outstanding. Phil takes away all the anxiety and stress and everything runs like clockwork. His knowledge is first class and everything he quotes/predicts/says is accurate to the day (timelines) and pound(s). Due to Phil's management of the properties I believe it saves me money in the long run instead of trying to run them myself. If I could give a higher rating than 5* I would. Phil's service is frankly excellent.

Scott · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

What a fabulous review for Phil. Many thanks for taking the time to write this Scott. Sarah Mains

5/5

Google

Five star service from Phil at Sarah Mains consistently over a long period of time. Reliable and responsive service and one of the best agents I have dealt with. I would recommend.

Nick · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

That's great to read, many thanks for your review Nick. Sarah Mains

5/5

Google

I am very happy with the service from Phil the Tenancy Manager at Sarah Mains. He is friendly and has a calm, professional, reassuring approach. He has been really efficient and helpful throughout the tenancies we have had. Always fair and honest. Thank you for all your help and continued advice and support.

Melanie · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you for your lovely five star review Melanie, we really appreciate it. Sarah Mains

5/5

Google

Phil Hunt has provided great service for my rental property

M · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for this great review, we really appreciate it. Sarah Mains

5/5

Google

Phil Hunt and all the staff at the Whickham branch have been tremendous in helping me manage the tenancy at my property.

Andrew · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks Andrew, Phil and the Whickham staff are delighted with your review. Sarah Mains

5/5

Google

Phil has managed our property for a number of years and and we have been delighted with the service he has provided. He has dealt with any issues with great professionalism, sourcing tradesmen at competitive rates and ensuring that we always receive the best service

Brian · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks Brian, this is a great review and we do appreciate it. Sarah Mains

5/5

Google

Great service from Phil Hunt! Very helpful and responsive! Thank you, Phil!

Hristo · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you for taking the time to leave a five star review Hristo, much appreciated. Sarah Mains

5/5

Google

Sarah Mains have been looking after my property for a number of years, always provide great service. Harvey

Harvey · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you for taking the time to leave your five star review Harvey, it was great to read. Sarah Mains

4/5

Google

Extremely attentive and there at the end of the phone if advice or assistance is needed The management fee to rent my property is value for money and provide a really good communication link between myself and my tenants I receive regular information about any payments Could not fault them at all

Sarah · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for your review Sarah, we do appreciate it. Sarah Mains

5/5

Google

As a novice landlord, I have been guided by Tenancy Manager Phil Hunt's expert knowledge. He has taken time to reassure me and his advice has been invaluable.

Helen · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

That's great to ready Helen, thank you for leaving this review for Phil. Sarah Mains

5/5

Google

I have contacted Phil Hunt on many occasions. He administers a flat in bowes lyon court for us. Nothing is too much trouble for him. He gives good advice when needed. Thanks Phil.

Ken · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for your lovely review Ken, Phil is delighted. Sarah Mains

5/5

Google

We moved our10 Propertys to S.M after been with several other property managers and been disappointed . We have now been with S.M property management for over 10 years , looking after many property’s and have had exceptional service from PHIL our property manager . Always proactive and helpful to our tenants and ourselves ensuring we have great tenant retention .

Neil · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for taking the time to leave this great review Neil. We do appreciate it. Sarah Mains

5/5

Google

Phil Hunt at Sarah Mains has provided me with excellent service tailored to my needs. I always feel like a valued customer and not just a number. Would very highly recommend.

Lmb · 6 June 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for taking the time to leave your five star review, Phil is delighted. Sarah Mains

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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