Trusted Agent profile · Tyne & Wear

Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more

4.7

★★★★★ Excellent

1,652 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,652

Reviews on Google

All 4 offices

Reviews may appear on more than one platform.

Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The sale of my families property was not straight forward with all sorts of legal issues as we found out the property had been placed in trust. The auction team were really empathetic and supportive guiding us through the process of selling by auction, kept in touch, and took away alot of the stress and strain. Josh the auctioneer was great. Not the cheapest way to sell a house but it certainly worked for us as Josh worked hard to get the best price possible for our family. Highly recommend.

Janet · 21 May 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

I was delighted to read your wonderful review Janet, Josh is delighted with your comments. Sarah Mains

5/5

Google

I have used them both for buying and letting some properties and I am very happy. They are very efficient in everything they do and provide a great service. I was in contact with Jane Toberty-Bland when purchasing and she was always kind and very knowledgeable. When letting my properties, Scott Thomas was really efficient and you can tell he is also very knowledgeable and experienced. 100% recommend.

Carla · 21 May 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you for taking the time to leave this review for Jane and Scott, it was great to read Carla. Sarah Mains

5/5

Google

Amazing friendly staff with second to none customer service. Excellent presentation and marketing resulting in our home selling in days of going live on the market. Couldn't fault from start to finish, always someone there to help and support too. Keep up the good work and keep excelling in all you do. 👏 …

Val · 21 May 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for taking the time to leave this great review for the Low Fell team. We do appreciate it Val. Sarah Mains

5/5

Google

Great service from Scott at Sarah Mains! His professional and efficient yet friendly approach is very reassuring. He helped us when we had been let down by a previous tenant. He gave us some great advice about how to get our house ready, and took some fab photos. It looked amazing online and we had prospective tenants in less than 24 hours. Can't thank you enough for all your help and the continued support from of team too.

Kathryn · 21 May 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Scott is delighted with your five star review Kathryn. Many thanks. Sarah Mains

5/5

Google

Eexcellent services and professional advise provided for the rental of the property

UKPOST · 20 May 2024 · Sarah Mains Gosforth

Agent replied · 19 June 2024

That's great to read, many thanks for your five star review. Sarah Mains

5/5

Google

Scott keeps me informed, responds to queries in a timely manner.

David · 20 May 2024 · Sarah Mains Gosforth

Agent replied · 19 June 2024

That's great David! Thank you for taking the time to leave a five star review for Scott. Sarah Mains.

5/5

Google

Thoroughly impressed with the top quality communication. Lauren was a particular credit to the team!

Charlie · 20 May 2024 · Sarah Mains Gosforth

Agent replied · 19 June 2024

Many thanks for taking the time to leave a five star review, Lauren is delighted. Sarah Mains

5/5

Google

Scott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.

Steve · 20 May 2024 · Sarah Mains Gosforth

Agent replied · 19 June 2024

Many thanks for taking the time to leave a five star review Steve. Sarah Mains

5/5

Google

Lucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.

William · 20 May 2024 · Sarah Mains Gosforth

Agent replied · 19 June 2024

Thank you for taking the time to leave your review William, and we would welcome your recommendation. Sarah Mains

5/5

Google

The team at Sarah Mains I’ve found to be very helpful, friendly and knowledgeable and have been a great support to me as a new landlord.

Chester · 22 April 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

That's great to hear Chester, many thanks for taking the time to leave your review. Sarah Mains

5/5

Google

Andrew Boreland was fantastic in selling my apartment. Sold promptly and kept me updated with how the sale was progressing.

Nathan · 22 April 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

Thank you for taking the time to leave this review Nathan, I really appreciate it. Andrew is delighted with your comments. Sarah Mains

5/5

Google

Excellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.

Micaela · 22 April 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

Many thanks for your five star review Micaela, I really appreciate it. Sarah Mains

5/5

Google

Really Recommend Sarah mains, extremely happy with the service provided by Elliot Scott who has helped me and my partner get our first home together! Really quick and efficient and has made our move so easy and stress free!

Lee · 22 April 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

Thank you for taking the time to leave your five star review Lee, we really appreciate it. Sarah Mains

5/5

Google

Graham was fantastic showing us around a property we viewed last weekend. He was knowledgeable, approachable, and his willingness to assist us not only during the viewing but also in addressing follow-up questions could make a big difference in our home-buying journey.. A good real estate agent can indeed make the process of searching for a house significantly smoother and more enjoyable.

Iordanis · 22 April 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

Many thanks for your five star review Iordanis, Graham is delighted with your comments. Sarah Mains

5/5

Google

I can't recommend Sarah Mains highly enough. Although still in my property selling/buying journey, all of the staff have been so professional throughout. Lucy has continued to check in with me on a regular basis, offering kind words of support and encouragement and with a genuine interest in everything going on. Would thoroughly recommend!

Paula · 22 April 2024 · Sarah Mains Jesmond

Agent replied · 21 June 2024

That's great to read Paula, thank you for taking the time to leave this lovely review for Lucy. Sarah Mains

5/5

Google

I have previously used Sarah Mains for a house move and recently used them as my Let and Managed agents for my house. They are a brilliant team who are very responsive to questions from either myself or the tenants. Great value for money. I have no problem recommending them and will definitely use them in the futurePositiveResponsiveness, Quality, Professionalism, Value

Pam · 22 April 2024 · Sarah Mains Whickham

Agent replied · 21 June 2024

I would really appreciate your recommendation Pam. Thank you for taking the time to leave a 5 star review. Sarah Mains

5/5

Google

From start to finish, all the staff that has been involved have been fantastic,sold my property within weeks, all due to the dedication of the staff at Sarah mains, fantastic work thank you all.

Hazel · 22 April 2024 · Sarah Mains Whickham

Agent replied · 21 June 2024

That's great to read Hazel! Many thanks for taking the time to leave this lovely review. Sarah Mains

5/5

Google

The service provided by the team at Sarah Mains, Wickham branch, has been fab! I have no complaints. The sales photos & video were done promptly and professionally, Josh and Kelly kept me updated with house viewings, offers and next process. Whenever I rang with a query, which once the house sold, was often! Donna was always patient and helpful, she was down to earth, understanding and often went above and beyond to talk me through the process, offering reassurance. I never once felt like just another client! I highly recommend Sarah Mains, Wickham team to sell a property, would definitely use them again.

Daanny · 22 April 2024 · Sarah Mains Whickham

Agent replied · 21 June 2024

Many thanks for your great review. The Whickham team are delighted with your comments. Sarah Mains

5/5

Google

Rating only, no written review.

Hristo · 21 April 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you Hristo for taking the time to leave a five star rating. Sarah Mains

5/5

Google

Rating only, no written review.

X · 21 April 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for your five star rating, we appreciate it. Sarah Mains

5/5

Google

Rating only, no written review.

Kieran · 21 April 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for leaving five stars Kieran. Sarah Mains

2/5

Google

More communication would be good

Clayton · 21 April 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you for your feedback Clayton. If you would like to discuss this further please do call on 0191 2390815. Sarah Mains

5/5

Google

Thanks very much for your assistance in our purchase!

Selçuk · 21 April 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

You are very welcome Selcuk, thank you for your review. Sarah Mains

5/5

Google

Scott and Elliott both excellent 👌 couldn’t ask for better professionals …

Orla · 21 April 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Scott and Elliot are thrilled with your review Orla, many thanks. Sarah Mains

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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