5/5
Rating only, no written review.
Agent replied Β· 11 June 2024
Hi Jacob, Thanks so much for taking to the time to leave us this great review! We are so pleased to hear of your positive experience with us!
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747 reviews across 3 offices and 2 platforms
Sandstone UK Property Management Solutions Ltd has three offices, in Edinburgh, Dundee and Glasgow. Together they have 747 reviews on two platforms, rated 3.4 out of 5 overall.
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Sandstone UK Property Management Solutions Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi Jacob, Thanks so much for taking to the time to leave us this great review! We are so pleased to hear of your positive experience with us!
5/5
Rating only, no written review.
Hi Divyam, Thanks so much for your positive feedback. We work hard to give our clients five star service, so your rating is very much appreciated! Thanks again!
5/5
Rating only, no written review.
Hi Borja, Thanks so much for taking the time to give us a 5 star rating - we really appreciate your feedback and will continue to work hard to keep providing this high standard of service! Thanks again!
5/5
Rating only, no written review.
Hi Gonzalo, Thank you for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK. We look forward to continuing to serve you in the months and years to come!
4/5
Rating only, no written review.
1/5
Having used the services of the agency in question was unfortunately an unforgettable experience. The photos of the apartment uploaded to the site by the then "Sandstones Property" represent a clear example of deceptive advertising due to the fact that the rooms inside the apartment and the entrance to the building appeared dignified, whereas instead the rooms, the services and the fixtures were in decidedly indecent conditions and below habitability standards. The entrance to the building is located in a dark alley which serves as an "open air" latrine for the patrons of the Pub located on the street level. The apartment was also infested with mice and wasps.
Hi Emilia, thank you for taking the time to leave us a review. We can ensure you that this is not the experience we wish to leave our tenants with, and we are keen to resolve this with you to improve your experience. Please can you email me at hannah.gilmour@sandstoneuk.com. We hope to hear from you soon.
5/5
Good
5/5
excellent service
Hi Tom, Thank you for taking the time to leave us a review. We are so pleased that you rate us 5 stars and look forward to continuing to serve you in the months and years to come!
5/5
Quick response. Very professional!π β¦
Hi Qiao, Thank you for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK. We look forward to continuing to serve you in the months and years to come!
1/5
Stay away. Absolutely awful agency
Hi VX , Thank you for taking the time to leave us a review. We are disappointed to see this feedback, and that your experience with us has not been the high level of service we seek to achieve. I would love to investigate your review further; can you please email stephanie.barrie@sandstoneuk.com and Hannah.gilmour@sandstoneuk.com with more details so that this can be investigated for you?
4/5
Largly professional experience with high quality admissions
Hi Gorrav, Thank you so much for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK! We look forward to continuing to serve you in the months and years to come! Thanks again
5/5
Excellent responsive service for purchasing buy-to-let properties
Hi Luke, Thank you for leaving us a lovely review. We are so glad to hear you are enjoying our VIP service helping purchase your properties and hope your experience continues for years to come. Kind regards, Sandstone UK
5/5
Matts service was 10/10 from start to finish.
5/5
Rachel was great and helped us find a property quickly
Hi there, thanks so much for taking to the time to leave us a positive review. It's great to hear of your experience with us and we will make sure this gets passed onto Rachael. We hope you'll continue to have a great experience with us throughout your tenancy!
5/5
Soooo helpful made it all so easy, thank you Julie and Lorraine x
Hi Lauren, Thanks so much for giving us such positive feedback - it is very much appreciated. I will ensure your compliments are passed onto Julie & Loraine! Thanks again!
1/5
So horrible at answering the phone. Can never get anyone to answer the other end itβs absolutely ridiculous and unprofessional
Hi Eric, Thank you for taking the time to leave us a review. We are so disappointed to see this feedback, and that your experience with us has not been the high level of service we seek to achieve. I would love to investigate this further; can you please email me at stephanie.barrie@sandstoneuk.com so this can be investigated for you? Thank you
5/5
Thanks Julie and lorraine. Very helpful and gave easy to follow instructions.
Hi Patrick, Thank you for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK and have passed on your compliments to Julie and Lorraine. We look forward to continuing to serve you in the months and years to come!
5/5
Professional, helpful & there to support you every step of the way. Thanks for making things easy
4/5
The move in process was so smooth.. Thanks Julie Aikman and Craig Lyons
Hi Fahad, Thank you for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK and have passed on your compliments to Julie and Craig. We look forward to continuing to serve you in the months and years to come!
5/5
Such a great guy helped us out in our desperate stage thank you Mathew and craig
Hi Arjun, Thank you for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK, and have passed on your compliments to Matthew and Craig! We look forward to continuing to serve you in the months and years to come!
5/5
Very professional, friendly and prompt advice in guiding us in our property purchase.
Hi Mike, Many thanks for your review! We are so happy to hear that our you are enjoying our services in helping purchase buy-to-let properties. We hope your experience continues for years to come. Kind regards, Sandstone UK
5/5
Gonca was really helpful and was very patient with us and answered all our questions
Hi L Y, Thank you for taking the time to leave us a review. We are so pleased to hear of your positive experience with Sandstone UK and look forward to continuing to serve you in the months and years to come! Your compliments will be passed onto Gonca!
1/5
Literally the WORST Estate Agents I have ever dealt with. Uncontactable! Never answer the phones so pretty useless really.
Hi Marc, I am disappointed to hear of your feedback and experience with ourselves. Would you please email me on hannah.gilmour@sandstoneuk.com outlining your issues so that I can try and resolved this for you? We look forward to hearing from you.
3/5
Happy for the professional assistance and service from Sandstone, thank you, the whole process for the purchase has been smooth π β¦
Hi Eliza, Thank you for your kind words. We are happy to hear that the process has gone smoothly for you, and we will strive to turn this into a 5 star experience for you next time! Kind regards, Sandstone UK
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh has the most, with 545 reviews rated 3.6 out of 5, followed by Dundee with 127.
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